Supersonic

Complaint: [redacted] I am rejecting this response because: I completed each offer/ticket EXACTLY AS REQUESTED and sent screenshots for each of them, showing step by step how I completed each oneMost of the offers are just as easy as to go to supersonic offerwall, click on an app, download it and run itThere is NO way to deny these kind of ticketsWhen an explanation was requested on "what did I do wrong" so that I can complete the offers as "requested", they give NO explanation (because there is NONE to justify not paying for the offers)They "responded" to each tickets with an "automatic reply", a computer generated one, explaining nothing, solving nothingJust denying the reward for no reason This company is trying to get out of paying their customersOf the advertisers are cheating us allI don't care who's fault is itI just want to get all the Diamonds I am owed Sincerely, [redacted]

As the offer is being offered by other offer wall providers, it is possible that you have completed the offer via a different provider and hence have received emails As previously explained, we have contacted the advertiser of this offer and it was confirmed that it was not completed via our offer wall and thus your ticket can not be rewarded Unfortunately, the issue cannot be resolved differently

We have checked all the tickets mentioned by the user and have replied to the user directly regarding each ticket The tickets were denied because they were not approved by the advertisers as completions that took place via our offer wall and therefore they cannot be granted Unfortunately our reply on this matter is final

Please send us the ticket number of the offer you are missing your credits to

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***

We are sorry to hear you are dissatisfied with the decision regarding your ticket Please note that offers' completions that are not approved by the advertiser, cannot be granted Therefore, unfortunately, the issue cannot be resolved differently and this will be our final reply regarding this ticket

Complaint: [redacted] I am rejecting this response because:I'm not the only one that Supersonic does this to, and multiple timesIf the offers aren't coming through the offer wall they need to fix itI don't have this problem with the other company, TapjoyThey resolve matters fairlySincerely, [redacted] ***

Dear User, Please provide us with the support ticket number for missing credits so we may know to which offer you are relating to

Complaint: [redacted] I am rejecting this response because: I have shown proof and I was still deniedI don't think I should be denied because there's apparently A glitch in their system.Sincerely, [redacted]

Re: [redacted] The user has several offers which were denied from the advertiser end: Ticket # [redacted] - Purifier - not approved as a completion that took place via the link we provided Ticket # [redacted] - LifeLock - not approved as a completion that took place via the link we provided Ticket # [redacted] - VideoStripe - not approved as a completion that took place via the link we provided Therefore we are unable to approve tickets that were not approved by the advertisers as valid completions

Complaint: [redacted] I am rejecting this response because: As I said just proves that your company are indeed scam artists Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:I sent you multiple screenshots, attachments, time stamped photosI told you when and how I completed the offersI was even charged this month for the offers an I never got credit from you guysTo me an from what I have read in the imvu forums you are nothing more than scam artistsI have waited almost a month not for what should have taken minutesThe fact I had evidence an gave it to not only you but to the Revdex.com should tell you I was truthfulFact is you just refuse to do the honorable an right thingI will never do business with you again an have already stopped my friends from doing soImvu is also in the process of looking into my claims so gl in keeping then as a partner company Sincerely, [redacted]

Hi, Re: Ticket # [redacted] . The user's ticket was approved by the advertiser on June 28th [redacted] and the user received her 3270 points accordingly in the game app Covet Fashion. Thank you

As a sign of good faith, we have granted the user with points (as we can no longer approve ticket ***)
Please see screenshot attached

Complaint: ***I am rejecting this response because: I have proof of completing the offerI have screen shots of my transactions and I have the email confirming my registration
Sincerely,*** ***

Complaint: ***I am rejecting this response because:
I have proof of
completion of the mentioned offer which I supplied, and when that wasn't adequate proof I offered to screen shot emails I have been receiving from ABCMouse dailyThis was not only in regard to that specific case, but others as well, all of which I have proof of completingI will no longer do any business with this company and I will be alerting others through social media that they are not a reputable company. Sincerely,*** ***

The offer completion was not tracked by the advertiser as one that happened through our offer wall (this offer is on other offer walls as well)
However, as a one time courtesy we have approved ticket***

We have checked all the tickets mentioned by the user and have replied to the user directly regarding each ticket
The tickets were denied because they were not approved by the advertisers as completions that took place via our offer wall and therefore they cannot be granted
fortunately our reply on this matter is final

Re: ticket #***
Upon checking the user's completion with the advertiser, it was denied as it did not take place our offer wallhowever, we will have the matter re-checked with the advertiser once again
Please note that completions that are not approved by the
advertiser, will not be rewarded
Thank you

Hello,
The user's tickets were denied because the advertisers of the offer did not confirm that the completion of the offer took place via our offer wall.
As a courtesy to the user, we have decided to approve the following tickets:
ticket #***
ticket #***
The rest of her tickets
will remain denied