GREAT job You would never know there had been a crack in our Corian countertop The repairman (I think his name was Rob) was one of the most professional people that has ever done work in our homeI highly recommend your servicesThank you
On August 12th, we contracted with this company to repair our [redacted] countertop within our [redacted] ***'s location The information we provided was accurate and correct to the best of our knowledge It took a full month for them to dispatch a technician to visit and "assess" the location Once their technician arrived, he took pictures and indicated that they can't complete the project we contracted to do
We recently used Surface Link to replace a crack sink in our Corian sink We were provided with a few different options We were very pleased with the service and the results Their servicemen arrived on time, worked very efficiently and was completed when he said he would be I couldn't have asked for more
Hired Surface link to resurface my corian countersThe counters were wet when the tech finished after drying the counters were dull, spotty and uneven not to mention a section he completely forgot to do I called the company to with my complaint and was told someone would return my call I called back more times still no return call I called my credit card company to file a dispute then received a call from surface link They sent the tech back to my house who stated he would only do the area he forgot to do I told him the entire counter was spotty, dull and uneven and needed to be re done He fused to fix the counter and was very argumentive and unprofessional I had to hire another company who did the job correctly and stated that the person who did my counters did not know what he was doing The would not return my money
Excellent experienceJason did a wonderful job and has a great personalityOur at least year old Corian countertops look like they were just installedHe was even able to repair small chips in the Corian sink
Very good work Prompt and high precisionSteve did an excellent job on both our sink replacement and cooktop installation Both involved cutting granite The kitchen was totally clean when he left
Surface link arranged to have a cracked Corian sink replaced The technician arrive on time, repaired the damage, cleaned up and did it in a minimum amount of time I was very pleased with the service and efficiency of the technician
After several months of going between the point of purchase ( [redacted] assoc [redacted] ) and the installer about cracks and gaps along the Island edges of our solid surface top, SurfaceLink sent out their "Certified Technician" (per his business card) Jeff B [redacted] @ ###-###-####Jeff looked at the Island and stated, "it was bad fabrication" and as the joints/cracks are on approx20% of the edge and he stated "if they can get it right on most of the top they should be able to get it right on all of the counter", then Jeff said "they will just have to REPLACE the Island with on that is fabricated properly" A week later I receive an email from SurfaceLink, through their claims dept [redacted] s Warranty (claim # [redacted] ) that they are denying the claim I also want to state that we have master and half bath counters, two long side kitchen counters of the exact same material and installed at the same time, by same company (the home was a new build) and there are no
We were fortunate to find Surface Link to take care of a small job in our kitchenWe wanted to add an Instant-hot appliance which required drilling a hole in a granite counterMany companies wouldn't even consider this small job, but Surface Link was willing to do the work for usThe proceeded in a very organized manner, assigning an estimator and technician and we were told when to expect a call from the technicianHe called, as promised, and scheduled the work sooner than we expectedHe did a thorough - and neat - jobThe price was fair and the work was well doneWe are very pleased to have found Surface Link and would definitely recommend them
I contracted with Surface Link by *** *** refinishing,I was contracted by Chris G*** who told me to send pictures and measurements, he never once said, he would send an estimatorI agreed to the price and gave a $deposit, The contract never stated or was I told the grouting would not be doneWhen the refinisher came to the houseHe said, I do not do grouting and the edge is not flat, so I do not do that for that price that was quoted, even though he seemed not to know what the price wasI told him, that I expected the grouting and edging to be done
He called surface link and they called me and told me that I would NOT receive my deposit back because I did not cancel within hoursI told them that cancelling was not the issue, that they would not do what I expectedI was never told my Chris G*** over the phone that certain parts would not be doneI was never told to acknowlege the contract and discuss itI now find out that they are just a company that ge
I was very pleased with the serviceman that came out to polish our kitchen countertops He was on time, kept at work and didn't dawdle, very professional, cleaned up to our satisfaction, and, in general, did an excellent job Although our countertops didn't have any major cracks, the job left our kitchen countertops like new And the price was reasonable and competitive, and the customer service was excellent I would strongly recommend Surface Link for their services
The original company that installed my countertop was not responsive whatsoever with a seam problem I was having with my quartz countertopI had been trying for a year to get them to come back to my house to take care of the problem but they wouldn'tI contacted SurfaceLink regarding the problem and within a day they got back to meI was very pleased with the quick response from Meredith and Molly! Dan, our SurfaceLink technician, did an excellent job! He was friendly and professional and I would highly recommend him and SurfaceLinkThank you!
We are not satisfied with the work done at my moms houseRefuse to refund or fix the issue.Sad they have to take advantage of year old women that put out so much moneyShe can’t afford to get it fixedThey have made comments they will follow up and don’t
On August 12th, we contracted with this company to repair our *** countertop within our *** ***'s location The information we provided was accurate and correct to the best of our knowledge It took a full month for them to dispatch a technician to visit and "assess" the location Once their technician arrived, he took pictures and indicated that they can't complete the project we contracted to do
GREAT job You would never know there had been a crack in our Corian countertop The repairman (I think his name was Rob) was one of the most professional people that has ever done work in our home
I highly recommend your services
Thank you
After receiving a brand new quartz countertop with damage to the finish, I was advised by the fabricators to create a claim with Warranty Company for ** ***This company is Surfacelink I opened a claim on July 17thAn appointment was supposed to be set within business days After multiple documented phone calls with Rep Holy and Rep Kristen, I was advised over and over, that they do not have a tech in my area to handle the claim If this is the case, then how can SurfaceLink represent itself as the Warranty Company for ** *** Quartz Countertop I am still calling them, but even though Rep Kristen told me she was speaking with the CEO of SurfaceLink, there has been zero action taken on this claim
From the first phone call to Meredith at Surface Link until the gentleman came to fix our countertop, I was very pleased with the service we received Meredith was very knowledgeable and the man (Dan) who fixed the counter was very personable and very professional and did an excellent job Very satisfied with ALL of the service we received Would definitely use their services again
After several months of going between the point of purchase (*** *** assoc*** *** ***) and the installer about cracks and gaps along the Island edges of our solid surface top, SurfaceLink sent out their "Certified Technician" (per his business card) Jeff B*** @ ###-###-####Jeff looked at the Island and stated, "it was bad fabrication" and as the joints/cracks are on approx20% of the edge and he stated "if they can get it right on most of the top they should be able to get it right on all of the counter", then Jeff said "they will just have to REPLACE the Island with on that is fabricated properly"
A week later I receive an email from SurfaceLink, through their claims dept** ***s Warranty (claim #***) that they are denying the claim
I also want to state that we have master and half bath counters, two long side kitchen counters of the exact same material and installed at the same time, by same company (the home was a new build) and there are no
I contracted with Surface Link by *** *** refinishing,I was contracted by Chris G*** who told me to send pictures and measurements, he never once said, he would send an estimatorI agreed to the price and gave a $deposit, The contract never stated or was I told the grouting would not be doneWhen the refinisher came to the houseHe said, I do not do grouting and the edge is not flat, so I do not do that for that price that was quoted, even though he seemed not to know what the price wasI told him, that I expected the grouting and edging to be done
He called surface link and they called me and told me that I would NOT receive my deposit back because I did not cancel within hoursI told them that cancelling was not the issue, that they would not do what I expectedI was never told my Chris G*** over the phone that certain parts would not be doneI was never told to acknowlege the contract and discuss itI now find out that they are just a company that ge
GREAT job You would never know there had been a crack in our Corian countertop The repairman (I think his name was Rob) was one of the most professional people that has ever done work in our homeI highly recommend your servicesThank you
On August 12th, we contracted with this company to repair our [redacted] countertop within our [redacted] ***'s location The information we provided was accurate and correct to the best of our knowledge It took a full month for them to dispatch a technician to visit and "assess" the location Once their technician arrived, he took pictures and indicated that they can't complete the project we contracted to do
We recently used Surface Link to replace a crack sink in our Corian sink We were provided with a few different options We were very pleased with the service and the results Their servicemen arrived on time, worked very efficiently and was completed when he said he would be I couldn't have asked for more
Hired Surface link to resurface my corian countersThe counters were wet when the tech finished after drying the counters were dull, spotty and uneven not to mention a section he completely forgot to do I called the company to with my complaint and was told someone would return my call I called back more times still no return call I called my credit card company to file a dispute then received a call from surface link They sent the tech back to my house who stated he would only do the area he forgot to do I told him the entire counter was spotty, dull and uneven and needed to be re done He fused to fix the counter and was very argumentive and unprofessional I had to hire another company who did the job correctly and stated that the person who did my counters did not know what he was doing The would not return my money
Excellent experienceJason did a wonderful job and has a great personalityOur at least year old Corian countertops look like they were just installedHe was even able to repair small chips in the Corian sink
Very good work Prompt and high precisionSteve did an excellent job on both our sink replacement and cooktop installation Both involved cutting granite The kitchen was totally clean when he left
Surface link arranged to have a cracked Corian sink replaced The technician arrive on time, repaired the damage, cleaned up and did it in a minimum amount of time I was very pleased with the service and efficiency of the technician
After several months of going between the point of purchase ( [redacted] assoc [redacted] ) and the installer about cracks and gaps along the Island edges of our solid surface top, SurfaceLink sent out their "Certified Technician" (per his business card) Jeff B [redacted] @ ###-###-####Jeff looked at the Island and stated, "it was bad fabrication" and as the joints/cracks are on approx20% of the edge and he stated "if they can get it right on most of the top they should be able to get it right on all of the counter", then Jeff said "they will just have to REPLACE the Island with on that is fabricated properly" A week later I receive an email from SurfaceLink, through their claims dept [redacted] s Warranty (claim # [redacted] ) that they are denying the claim I also want to state that we have master and half bath counters, two long side kitchen counters of the exact same material and installed at the same time, by same company (the home was a new build) and there are no
We were fortunate to find Surface Link to take care of a small job in our kitchenWe wanted to add an Instant-hot appliance which required drilling a hole in a granite counterMany companies wouldn't even consider this small job, but Surface Link was willing to do the work for usThe proceeded in a very organized manner, assigning an estimator and technician and we were told when to expect a call from the technicianHe called, as promised, and scheduled the work sooner than we expectedHe did a thorough - and neat - jobThe price was fair and the work was well doneWe are very pleased to have found Surface Link and would definitely recommend them
Their service tech did a great job on our year old c [redacted] countertop It shines like new!
I contracted with Surface Link by *** *** refinishing,I was contracted by Chris G*** who told me to send pictures and measurements, he never once said, he would send an estimatorI agreed to the price and gave a $deposit, The contract never stated or was I told the grouting would not be doneWhen the refinisher came to the houseHe said, I do not do grouting and the edge is not flat, so I do not do that for that price that was quoted, even though he seemed not to know what the price wasI told him, that I expected the grouting and edging to be done
He called surface link and they called me and told me that I would NOT receive my deposit back because I did not cancel within hoursI told them that cancelling was not the issue, that they would not do what I expectedI was never told my Chris G*** over the phone that certain parts would not be doneI was never told to acknowlege the contract and discuss itI now find out that they are just a company that ge
I was very pleased with the serviceman that came out to polish our kitchen countertops He was on time, kept at work and didn't dawdle, very professional, cleaned up to our satisfaction, and, in general, did an excellent job Although our countertops didn't have any major cracks, the job left our kitchen countertops like new And the price was reasonable and competitive, and the customer service was excellent I would strongly recommend Surface Link for their services
The original company that installed my countertop was not responsive whatsoever with a seam problem I was having with my quartz countertopI had been trying for a year to get them to come back to my house to take care of the problem but they wouldn'tI contacted SurfaceLink regarding the problem and within a day they got back to meI was very pleased with the quick response from Meredith and Molly! Dan, our SurfaceLink technician, did an excellent job! He was friendly and professional and I would highly recommend him and SurfaceLinkThank you!
We are not satisfied with the work done at my moms houseRefuse to refund or fix the issue.Sad they have to take advantage of year old women that put out so much moneyShe can’t afford to get it fixedThey have made comments they will follow up and don’t
On August 12th, we contracted with this company to repair our *** countertop within our *** ***'s location The information we provided was accurate and correct to the best of our knowledge It took a full month for them to dispatch a technician to visit and "assess" the location Once their technician arrived, he took pictures and indicated that they can't complete the project we contracted to do
GREAT job You would never know there had been a crack in our Corian countertop The repairman (I think his name was Rob) was one of the most professional people that has ever done work in our home
I highly recommend your services
Thank you
After receiving a brand new quartz countertop with damage to the finish, I was advised by the fabricators to create a claim with Warranty Company for ** ***This company is Surfacelink I opened a claim on July 17thAn appointment was supposed to be set within business days After multiple documented phone calls with Rep Holy and Rep Kristen, I was advised over and over, that they do not have a tech in my area to handle the claim If this is the case, then how can SurfaceLink represent itself as the Warranty Company for ** *** Quartz Countertop I am still calling them, but even though Rep Kristen told me she was speaking with the CEO of SurfaceLink, there has been zero action taken on this claim
From the first phone call to Meredith at Surface Link until the gentleman came to fix our countertop, I was very pleased with the service we received Meredith was very knowledgeable and the man (Dan) who fixed the counter was very personable and very professional and did an excellent job Very satisfied with ALL of the service we received Would definitely use their services again
After several months of going between the point of purchase (*** *** assoc*** *** ***) and the installer about cracks and gaps along the Island edges of our solid surface top, SurfaceLink sent out their "Certified Technician" (per his business card) Jeff B*** @ ###-###-####Jeff looked at the Island and stated, "it was bad fabrication" and as the joints/cracks are on approx20% of the edge and he stated "if they can get it right on most of the top they should be able to get it right on all of the counter", then Jeff said "they will just have to REPLACE the Island with on that is fabricated properly"
A week later I receive an email from SurfaceLink, through their claims dept** ***s Warranty (claim #***) that they are denying the claim
I also want to state that we have master and half bath counters, two long side kitchen counters of the exact same material and installed at the same time, by same company (the home was a new build) and there are no
I contracted with Surface Link by *** *** refinishing,I was contracted by Chris G*** who told me to send pictures and measurements, he never once said, he would send an estimatorI agreed to the price and gave a $deposit, The contract never stated or was I told the grouting would not be doneWhen the refinisher came to the houseHe said, I do not do grouting and the edge is not flat, so I do not do that for that price that was quoted, even though he seemed not to know what the price wasI told him, that I expected the grouting and edging to be done
He called surface link and they called me and told me that I would NOT receive my deposit back because I did not cancel within hoursI told them that cancelling was not the issue, that they would not do what I expectedI was never told my Chris G*** over the phone that certain parts would not be doneI was never told to acknowlege the contract and discuss itI now find out that they are just a company that ge