T D C Steel Frame Homes / D S S Construction

*** ***
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear *** ***
We have read *** *** complaint and reviewed the
account that has been placed with us by our clientDynamic Recovery Solutions acknowledges
that *** *** has indeed settled her account in full
We sent the settled in full letter
to the email address we have on file: *** on February 15, I have attached *** ***
settled in full letter to this response, and will also mail a copy to the
address listed on the complaint
Dynamic Recovery Solutions is a licensed third
party collection agency that collects on past due accounts for our
clients. DRS always wants to acknowledge any concerns a consumer
expresses regarding these type of matters.
If *** *** has any further questions or concerns, we
encourage her to contact our Chief Compliance Officer *** *** ***We do apologize for any inconvenience that *** ***
may have experienced
Regards,
*** ***
Compliance Representative

*** ***
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear*** ***,
We have read Ms***’s complaint
and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that Ms
*** disputes this debt. Per company
policy when a complaint of this nature is received we cease all activity on the
account in our office We have requested
documentation to verify the debt, should it be available we will send it to Ms
***. After documentation is sent, there
will be no further contact from Dynamic Recovery Solutions
In response to Ms***’s concern about her credit, Dynamic Recovery
Solutions has not reported to the credit bureaus, nor will we report anything
in the future Also to address Ms
***’s concern about our legitimacy, Dynamic Recovery Solutions is a third
party collection agency licensed in all applicable states to collect on past
due accounts for our clients
Dynamic Recovery Solutions always wants to acknowledge any
concerns a consumer expresses regarding these type of matters. If Ms*** has any further questions or concerns, we encourage
her to contact our Chief Compliance Officer *** *** ***.com We do apologize for any inconvenience that Ms
*** may have experienced
Regards,
*** ***
Compliance Representative

*** ** ***
RevDex.com of Upstate South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville,
SC 29601-
Dear *** ***
We have read
*** *** complaint and reviewed the account that has been placed with us
by our clientDynamic Recovery Solutions (DRS) acknowledges that *** ***
is questioning the validity of our companyDynamic
Recovery Solutions is a legitimate third party collection agency that collects
on past due accounts for our clients. Dynamic Recovery Solutions does not
engage in any fraudulent activity to misinform abuse or harass any consumerWe
are currently licensed and bonded in all applicable states that require such
licensing, and would receive severe penalties and fines for such fraudulent
activity.
Dynamic
Recovery Solutions also acknowledges that *** *** is disputing this
account and requesting no further contact
Per company policy when a complaint of this nature is
received, we cease all collection activity on the account in our office and the
file is returned to our client
If *** ***
has any further questions or concerns, we encourage him to contact our
Compliance Manager at *** .
We do apologize for any inconvenience that *** *** may have
experiencedRespectfully
yours,
*** ***
Compliance
Representative

Dynamic Recovery Solutions has received the
consumer's concern regarding him not receiving the proper documentation of his
paymentsAfter researching the notes on his account it seems as if a data
entry error is to be at fault; this error has been fixed and the consumer’s
email as well as a
hard copy were properly sent out today, May 6, Dynamic
Recovery Solutions would like to sincerely apologize for this error and if
there are any further questions or concerns we encourage
them to contact our customer service department at *** or
our toll free telephone number at ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint.
Regards,
*** *** I am rejecting this response because I would like to know what the claimed debt is forAll that Dynamic Recovery Systems has said is that they are going to send the matter back to their clientThis doesn't help me to determine if the charge is valid or not.I would like specific information on where the original charge is from and what it was for (a service, product etc)

Dynamic Recovery Solutions is a legitimate
third party collection agency that collects on past due accounts for our clients
I have provided a copy of the transaction history for the consumers account to validate
that the consumer’s banking information was only debited for the agreed
upon
amount of $DRS prides themselves on handling consumer’s financial
information in accordance with all federal and state lawsIt is unfortunate
that all entities do not operate within the realm of the law
Customer service is our TOP priority, and
our representatives are trained to be professional and follow all guidelines
required by federal and state laws and regulations
I have personally monitored the phone call
where the consumer spoke to our representativeWe sincerely apologize that our
representative did not handle the issue of credit reporting correctly, which is
not tolerated at Dynamic Recovery SolutionsThe representative will be
reprimanded accordingly
Dynamic Recovery Solutions does not engage
in any fraudulent activity or identity theftWe are currently licensed and bonded
in all applicable states that require such licensing, and would receive severe
penalties and fines for such fraudulent activity
Dynamic Recovery Solutions is open Monday Saturday,
we are not sure what number the consumer was calling or if it was after office
hours of operation: Monday Friday from 8:00am EST 8:45pm EST, and Saturday from
8:00am EST 1:00pm ESTIf the consumer has any further questions or concerns,
we encourage the consumer to contact our customer service department at *** or our toll free
telephone number at *** DRS’
physical location should the consumer want to send any correspondence is *** *** *** *** ** *** ** ***

*** ** ***
RevDex.com of Upstate South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville, SC 29601-
Dear *** ** ***,
We have read *** ***’s
complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that *** *** is disputing this account and has requested validation documentation
from our client The consumer has also
requested to be placed on our internal do not call list
Per company policy when a complaint of this nature is received, we
cease all activity on the account in our office and the file is returned to our
client with thorough documentation of the consumer’s dispute
If *** *** has any further
questions or concerns, we encourage him to contact our Chief Compliance Officer
*** *** at ***. We
do apologize for any inconvenience that *** *** may have experienced.
Regards,
*** ***
Compliance Representative

*** ** ***
Revdex.com of
Upstate South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville, SC 29601-
Dear *** ** ***,

Dynamic
Recovery Solutions (DRS) has searched our database extensively and we were not
able to locate an account for a *** *** that resides in *** *** MA
Nor were we able to locate an account for a *** *** with the phone number
***-***If additional
information such as the phone number Dynamic Recovery Solutions called Mr***
on could be provided that would help us to locate the account that DRS is
calling about
If there are
any further questions or concerns, we encourage Mr*** to contact our Chief
Compliance Officer *** *** ** ***@***.comWe do apologize for any
inconvenience that Mr*** may have experienced
Regards,
*** ***
Compliance
Representative

Revdex.com:
I have reviewed the response made by the business
in reference to complaint ID ***. If the debt collector would like more information, they can contact my attorney *** *** ** *** Law Offices, L.Pat ***
Regards,
*** ***

*** ** ***
Revdex.com of
Upstate South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville, SC 29601-
Dear *** ** ***,
We have read
*** ***’s complaint and reviewed the account that has been
placed with us by
our clientDynamic Recovery Solutions acknowledges that *** *** is disputing
this account due to fraud Per company policy when a complaint of this
nature is received, we cease all activity on the account in our office and the
file is returned to our client
If *** ***
has any further questions or concerns, we encourage her to contact our Chief
Compliance Officer *** *** at ***.
We do apologize for any inconvenience that *** *** may have
experienced
Regards,
*** ***
Compliance
Representative

*** ***Consumer Operations
Director Revdex.com of
the UpstateNorth Church Street,
Suite CGreenville, SC Dear *** ***,
","serif">We have read Ms***’s complaint
and reviewed the account that has been placed with us by our clientDynamic
Recovery Solutions acknowledges that Ms*** is disputing this account and requested
we remove a tradeline from her creditDynamic Recovery Solutions is not reporting on
her credit report; therefore, we are not capable of removing the tradeline in
questionPer company policy when a complaint of this nature is received, we
cease all activity on the account in our office.If Ms*** has any further
questions or concerns, we encourage her to contact our Chief Compliance Officer
*** *** ** ***.com. We
do apologize for any inconvenience that Ms*** may have experienced.Regards,*** ***
Compliance Representative

*** ***
","serif">
Consumer Operations
Director
Revdex.com of
the Upstate
North Church Street,
Suite C
Greenville, SC
Dear *** ***,
We
have read Ms***’s complaint and would love to resolve her issueDynamic
Recovery Solutions acknowledges that Ms*** would like to resolve her
issue on this account as well as determine if there is a tradeline on her
daughter’s credit report with Dynamic Recovery Solutions, but to do so we will
need more informationPlease ask Ms*** to please verify her, as well as
her daughter’s information, in order to locate the account in question
Once Ms*** provides more information
we can attempt to fully resolve her complaintIf Ms*** has any further questions or
concerns, we encourage her to contact our Chief Compliance Officer *** *** ** ***.comWe do
apologize for any inconvenience that Ms*** may have experienced
Regards,
*** ***
Compliance Representative

*** ***
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear *** ***
We have read Mr*** complaint and reviewed the account that has been placed with us by our clientDynamic Recovery
Solutions acknowledges that Mr*** is disputing this account and requesting we refund his money
Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our clientAlong with this we have requested a refund for the amount of $for Mr***
If Mr*** has any further questions or concerns, we encourage him to contact our Chief Compliance Officer *** *** ** ***.comWe do apologize for any inconvenience that Mr*** may have experienced
Regards,
*** ***
Compliance Representative

*** ***
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear *** ***,
We have read Mr***’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery
Solutions acknowledges that Mr*** is disputing this account and requesting no further contact
This account has been placed in an inactive statusIn response to Mr***’s complaint, Dynamic Recovery Solutions will cease all activity on the account in our office
If Mr*** has any further questions or concerns, we encourage him to contact our Chief Compliance Officer *** *** ** ***.comWe do apologize for any inconvenience that Mr*** may have experienced
Regards,
*** ***
Compliance Representative

*** ** ***
RevDex.com of Upstate South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville,
SC 29601-
Dear *** ***:
We have read
*** *** complaint and reviewed the account that has been placed with us
by our clientDynamic Recovery Solutions (DRS) acknowledges that *** ***
is questioning the validity of our companyDynamic
Recovery Solutions is a legitimate third party collection agency that collects
on past due accounts for our clients. Dynamic Recovery Solutions does not
engage in any fraudulent activity to misinform abuse or harass any consumerWe
are currently licensed and bonded in all applicable states that require such
licensing, and would receive severe penalties and fines for such fraudulent
activity.
Dynamic
Recovery Solutions also acknowledges that *** *** is disputing this
account and requesting no further contact
Per company policy when a complaint of this nature is
received, we cease all collection activity on the account in our office and the
file is returned to our client
If *** *** has any further questions or concerns, we encourage him to contact our
Compliance Manager at *** .
We do apologize for any inconvenience that *** *** may have
experiencedRespectfully
yours,
*** ***
Compliance
Representative

*** ** ***
RevDex.com of Upstate South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville,
SC 29601-
Dear
*** ** ***,
We have read *** *** complaint and
reviewed the account that has been placed with us by our
client. Dynamic Recovery Solutions (DRS) acknowledges that *** *** is disputing this account. Per company policy when a complaint of
this nature is received, we cease all activity on the account in our office and
the file is returned to our client
We
have reques*** that this account be removed from *** *** credit report
If *** ***
has any further questions or concerns, we encourage her to contact our Chief
Compliance Officer at ***. We do apologize for any inconvenience that
*** *** may have experienced
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

*** ** ***
Revdex.com of Upstate South Carolina (Greenville, SC)
North Church Street,
Suite C
Greenville, SC 29601-
Dear *** ** ***
We have read *** ***’s rebuttal to our initial response,
and we understand that our answer was not enough to resolve her complaint
We have listened to the call and there is a misunderstanding
about DRS having knowledge of a bank account number, and that we intend to take
a payment without *** ***’s expressed consent
We also understand that *** *** states that her ***
should have covered 100% of her medical bills.
We have no reason to doubt this, but our client did place an account
with us as a valid debt. We will request
any and all documents that our client has, and forward them to *** ***
*** ***’s account has been will no longer be serviced at
Dynamic Recovery Solutions, LLC
If *** *** has any further
questions or concerns, we encourage her to contact our Chief Compliance Officer *** *** at ***. We do apologize for any inconvenience that
*** *** may have experienced.
Regards,
*** ***
Compliance
Representative

*** ***
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear*** ***,
We have read Ms***’s complaint
and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that Ms
*** disputes this debt. Per company
policy when a complaint of this nature is received we cease all activity on the
account in our office We have requested
documentation to verify the debt, should it be available we will send it. After documentation is sent, there will be no
further contact from Dynamic Recovery Solutions
In response to Ms***’ s concern about her credit, Dynamic Recovery
Solutions has not reported to the credit bureaus, nor will we report anything
in future. Dynamic Recovery Solutions is
a third party collection agency licensed in all applicable states to collect on
past due accounts for our clients. DRS
always wants to acknowledge any concerns a consumer expresses regarding these
type of matters.
If Ms*** has any further
questions or concerns, we encourage her to contact our Chief Compliance Officer
*** *** ***.com We do apologize for any inconvenience that Ms
*** may have experienced
Regards,
*** ***
Compliance Representative

*** ** ***
Revdex.com of
Upstate South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville, SC 29601-
Dear *** ** ***,
We have read *** ***’ complaint and reviewed the account
that has been
placed with us by our clientCustomer experience is our TOP
priority, and we are grateful that the *** *** has brought this matter to our
attentionDynamic Recovery Solutions (DRS) is a third party collection agency
that services accounts for our clients, and does not engage in any fraudulent activity to misinform abuse or harass any
consumerWe are currently licensed and bonded in all applicable states that
require such licensing. DRS always wants to acknowledge any concerns a
consumer expresses regarding these type of mattersDynamic Recovery
Solutions commences on each account by the process of a bankruptcy scrubs
through an industry standard provider and the account was not identified as
bankruptHowever, DRS was made aware of *** ***' bankruptcy status when she
spoke with our agent on May 2015, and the account was updated
accordingly. Subsequently, there has
been no further activity regarding the consumer’s account
Per company policy and the Fair Debt Collections Practices
Act, when a complaint of this nature is received, the account will no longer be
serviced in our office. *** *** will
receive no further contact from Dynamic Recovery Solutions regarding this
matterWe sincerely apologize for any inconvenience this may have caused her
If *** *** has any further questions or concerns, we encourage her to contact
our Chief Compliance Officer *** *** at ***.
Regards,
*** ***
Compliance
Representative