T D C Steel Frame Homes / D S S Construction

[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Mr [redacted] complaint and attempted to locate the account with the information provided to no availDynamic Recovery Solutions acknowledges that Mr [redacted] would like to cease all communication with Dynamic Recovery Solutions, but to do so we will need more informationPlease ask Mr [redacted] to provide the telephone number(s) that we dialed so that we may place them on our internal do not call list Once Mr [redacted] provides more information we can attempt to fully resolve his complaintIf Mr [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative

[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read Mr [redacted] complaint and reviewed the account that has been placed with us by our clientCustomer experience is our top priority, and we are grateful that Mr [redacted] has brought this matter to our attentionWe have entered the phone numbers listed on the account in question as do not call so as not to bother Mr [redacted] with this matter again If Mr [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] ***@ [redacted] com We do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative

[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that [redacted] is disputing this account and requesting no further contact In reference to [redacted] complaint Dynamic Recovery Solutions does not do any type of credit reporting Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative

[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read Mr***’ complaint and reviewed the accounts that have been placed with us by our clientsDynamic Recovery Solutions acknowledges that Mr [redacted] is requesting no further contact from our company Per company policy when a complaint of this nature is received, we cease all activity on the accounts in our office and the files are returned to our client If Mr [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] at [redacted] .comWe do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I am not surprised that they completely ignored the issue of whether they actually have the appropriate licenses, but my main concern was to get off their call list Regards, [redacted] ***

Thank you for your comprehensive review and follow up on my complaint against Dynamic Recovery Solutions attempt to collect a fraudulent debt that is more than years oldWhat I may have failed to make clear, not only is Dynamic Recovery Solutions placed negative credit information on my credit report, they stated by phone “media” may not be available to even prove that this debt which has not been paid on in over years; I reviewed the statute of limitations for laws in South Carolina, SCCode 15-3-which reads: Pursuant to this statute, the statute of limitations will expire three years after the debtor’s initial date of defaultA second statute in South Carolina serves as a tolling statute in many debt collection cases (see http://www.scstatehouse.gov/code/t15c003.php) In this case, the Tolling Statue does not apply as I never made an offer to pay the debt in writingAccording to the collection agent at Dynamic Recovery, a payment has not been made for this debt since Jan 26, when payments stoppedCareful review of the statute quoted above, even if this debt were my responsibility, it is well outside the statute of limitations for collection under Civill Remedies and Procedures.Dynamic Recovery’s attempt to collect this debt, posting the debt as past due on my credit report which adversely affected my credit preventing me from obtaining a consumer loanIt is repressible that Dynamic Recovery Solutions would report this as past due damaging my credit, then when I call them and ask for proof (media) this debt is somehow my responsibility, I am told that the original contract may not be available; the best way to handle this is to start making paymentsAmazing, Dynamic Recovery Solutions does not need to show proof of debt, and still feel that they have a right to collect a debt and damage credit reports.How do I stop the ongoing collection attempts for this same debt by this and other collection agencies operating in South Carolina?Again, I appreciate your personal time and efforts

[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have received Ms***’s most recent response and it is our understanding that she has not accepted our response as an adequate resolution; however, Ms***’s response does not state what we have omitted from our last response to the Revdex.com As for clarity we are bullet pointing the steps we have taken to resolve the complaint: 1.) DRS did not post Ms***’s payment, because DRS does not process payments on disputed accounts2.) DRS did not report and has not made any negative entries on Ms***’s credit report3.) DRS is returning the file to its owner as a disputed debtIf Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .comRegards, [redacted] Compliance Representative

Dear Cindy R***,Thank you for the opportunity to respond to Ms [redacted] 's complaintBased upon our review, we contacted Ms [redacted] in good faith that we were reaching out to our customer as this was listed as a good contact number.We are grateful Ms [redacted] brought to our attention that we have reached her in errorOn 1/26/2018, Ms [redacted] contacted our office based on a missed call that she received from our officeWhen Ms [redacted] informed us that she was the wrong party, her number wasmarked as "DNC" in our systemDynamic Recovery Solutions (DRS) has removed Ms [redacted] 's telephone number from our system to ensure that we no longer contact herPlease note that DRS does not report to the credit reporting agenciesPer her request, we have also placed her telephone number onto our internal "Do Not Call" list to ensure that we no longer attempt to contact Ms [redacted] in regards to this matter.Dynamic Recovery Solutions is a third party collection agency licensed and bonded in all applicable states to collect on past due account for our clientsDRS always wants to acknowledge any concerns a consumer expresses regarding these types of matters.We do apologize for any inconvenience that Ms [redacted] may have experienced.Regards,Jeremy M [redacted] Compliance RepresentativePage of 1Dynamic Recovery Solutions, LLC PO Box *** | Greenville, SC (P [redacted] , *** (F) [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The address the letter was sent to is: [redacted] ***Phone number: ( [redacted] I have also attached scans of the letter originally sent to me as requested in a prior email from the Revdex.com Regards, [redacted]

[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Mr [redacted] complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that Mr [redacted] is disputing this account and requesting we remove the trade line from his credit reportMr [redacted] also requested that we no longer contact him Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client If Mr [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] comWe do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative

Dynamic Recovery Solutions has searched our internal database as well as other independent searches and we can not locate the consumerWe ask that the consumer provide more information so that we can locate her

[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that [redacted] is disputing this account and requesting no further contact In reference to [redacted] complaint Dynamic Recovery Solutions does not do any type of credit reporting Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative

Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions does not engage in any fraudulent activity that would harm or abuse any consumerWe are currently licensed and bonded in all applicable states that require such licensing Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not fully resolve my complaint Regards, [redacted] My further statement:While I appreciate the apparent sincerity of the reply received from this business, I would advise that the person I attempted to resolve this with by phone was rude, insolent, smirking and utterly unconcerned with my point of view She hung up on me multiple times, and persisted in this insolent behavior until I gave up trying to call the business It is my FIRM belief that this person should be fired from her customer-facing position[redacted]

November 2017Cindy R [redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC 29601Dear Cindy R***,We have read Mr [redacted] 's complaint and reviewed the account that has been placed with us by our clientPer company policy, when a complaint of this nature is received from your office, we cease all activity on the account in our officeWe have notified our client of the Consumer's Complaint with thorough documentation.Based upon our review, Dynamic Recovery Solutions (DRS) received Mr [redacted] 's account in our office on 06/14/for serviceOur client reflects the Original Creditor as " [redacted] Corporation" with a current balance of $ 3,On 11/2/2017, DRS spoke to Mr [redacted] regarding this account where he stated that he did not recall this account but thought that it was paidThe agent placed the account into a dispute statusValidation has been requested on this accountShould this be available, it will be sent to the consumer for their records and no further contact will be made by DRS regarding this matterAs of 11/13/2017, DRS has not received anything from the consumer stating that this account has been paidPer Mr [redacted] 's request, we have placed his telephone number onto our internal "Do Not Call" list to ensure that we no longer contact him regarding this matter.Dynamic Recovery Solutions does not condone any fraudulent activity; deceptive acts, abuse or harassment of any form to a consumerDynamic Recovery Solutions is a third party collection agency licensed and bonded in all applicable states to collect on past due accounts for its clientsDRS always wants to acknowledge any concerns a consumer expresses regarding these types of matters.We apologize for any inconvenience that Mr [redacted] may have experienced.Regards, Jeremy M***November 2017Compliance Representative

[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Mr***’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that Mr [redacted] disputes this debt wishes to no longer be contacted by Dynamic Recovery Solutions Per company policy when a complaint of this nature is received we cease all activity on the account in our office There will be no further contact from Dynamic Recovery Solutions Dynamic Recovery Solutions is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters If Mr [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative

[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , Dynamic Recovery Solutions (DRS) acknowledges that Mr [redacted] is requesting a debt validation letter on the accountOur client [redacted] Management is not able to provide us with the information requestedAs I stated in my previous response; by law and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot provide original documents once they are requested, collection efforts from our company must permanently cease in relation to this account We apologize if this matter has caused any inconvenience to Mr [redacted] If Mr [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] at [redacted] .com Regards, [redacted] Compliance Representative

Complaint ID: [redacted] Dear Cindy R***,We have read Ms [redacted] 's complaint and reviewed the account that has been placed with us by our clientPer company policy, when a complaint of this nature is received from your office, we cease all activity on the account in our officeWe have notified our client of the consumer's complaint with thorough documentation.Upon review, Dynamic Recovery Solutions, (DRS) received Ms [redacted] 's account in our office on February 20, for serviceOur client reflects the Original Creditor as "EMERG SERV OF [redacted] ” with a current balance of $Our records indicate a service date of June 24, Please note that DRS must verify that we are speaking to the correct person before we can disclose any person information regarding an accountThe agent is required to give all options in our office regarding the payment plans that are availableDue to the consumers' dispute, validation has been requested on this accountShould this be available, it will be sent to the consumer for their records and no further contact will be made by our office regarding this matterDRS has also placed the consumers' phone numbers onto our internal “Do Not Call” listDynamic Recovery Solutions will no longer service this account.Dynamic Recovery Solutions does not condone any fraudulent activity; deceptive acts, abuse or harassment of any form to a consumerDynamic Recovery Solutions is a third party collection agency licensed and bonded in all applicable states to collect on past due accounts for its clientsDRS always wants to acknowledge any concerns a consumer expresses regarding these types of matters.We do apologize for any inconvenience that Ms [redacted] may have experienced.Regards,Page of 2Dynamic Recovery Solutions, LLC PO BOX *** | Greenville, SC (P) [redacted] (F) [redacted]

[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] ’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that [redacted] is disputing this account and requesting no further contact Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative

[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Mr [redacted] ’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that Mr [redacted] is disputing this account and requesting no further contact This account has been placed in an inactive statusIn response to Mr***’s complaint, Dynamic Recovery Solutions will cease all activity on the account in our office If Mr [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative