T D C Steel Frame Homes / D S S Construction

[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms [redacted] ’s complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that Ms [redacted] disputes this debt Per company policy when a complaint of this nature is received we cease all activity on the account in our office We have requested documentation to verify the debt, should it be available we will send it to Ms [redacted] After documentation is sent, there will be no further contact from Dynamic Recovery Solutions In response to Ms [redacted] ’s concern about our legitimacy, Dynamic Recovery Solutions is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] com We do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint [redacted] Hi there,I do argue if they do not have an account listed for me they should remove it from my credit report with Equifax I am copying and pasting a copy of my credit report section that lists themI did extensive research and found this address and business name to be correctDYNAMIC RSCASH CALLJul 16, 2014Open$5,056Account DetailsLast Reported Dec 11, 2014Collection Agency DYNAMIC RSOriginal Creditor CASH CALLStatus OpenOpened Date Jul 16, 2014Closed Date --Responsibility Individual Account.Balance $5,056High Balance $5,056Remarks --

[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] ’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that [redacted] is requesting no further telephone contact and is requesting that media be order for the account in questionA request has been entered for any original media that can be found for this account, if located the information will be forwarded to [redacted] s postal address on file Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative

[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions (DRS) acknowledges that [redacted] is disputing this accountPer company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client We have requested that this account be removed from [redacted] credit report If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative

[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that [redacted] is disputing this account, and has requested validation documentation from our client The consumer has also requested to be placed on our internal do not call list Customer experience is our TOP priority, and we are grateful that the consumer has brought this matter to our attentionOur representatives are trained to be professional and follow all guidelines required by federal and state laws and regulationsI have personally monitored all phone calls where the consumer spoke to our representatives and the representative did not handle the consumer in a professional mannerThe representative will be reprimanded accordingly Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client with thorough documentation of the consumer’s dispute If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative

Dynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activity Customer service is our TOP priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulationsI have personally monitored all phone calls where the consumer spoke to our representative, the representative was more than professional, patient, informative, and polite We acknowledge that you are disputing this accountUnfortunately, the industry of debt collections can at times receive accounts from our clients where information is either incorrect and/or outdated Dynamic Recovery Solutions operates with a VOIP (voice over internet product) with local numbers so that the consumers can contact our office back without incurring any fees Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office and returned to our client and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]

[redacted] RevDex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] complaint and reviewed the account that has been placed with us by our client It seems that [redacted] received a letter from Dynamic Recovery Solutions (DRS) in errorDRS acknowledges that [redacted] is disputing the account and in compliance with the Fair Debt Collection Practices Act (FDCPA) the account is closed in our office and is being returned to our client If the consumer has any further questions or concerns, we encourage the consumer to contact our Chief Compliance Officer [redacted] at [redacted] We sincerely apologize for any inconvenience that the consumer may have experienced Regards, [redacted] ***

Dynamic Recovery Solutions has received the consumer's complaint, DRS always wants to acknowledge any concerns a consumer expresses regarding this type of matterPer company policy when a complaint of this nature is received, the accounts have been placed in a "cease & desist" statusThe consumer will receive no further contact from Dynamic Recovery Solutions regarding these mattersWe would also like to extend our apologies for any inconvenience this may have caused on the consumer's behalfIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]

[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms [redacted] ’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions (DRS) acknowledges Ms [redacted] desire no further contact with DRS Per company policy when a complaint of this nature is received we cease all activity on the account in our office There will be no further contact from Dynamic Recovery Solutions Dynamic Recovery Solutions is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of mattersIf Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] Compliance Representative

[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] complaint and reviewed the accounts that have been placed with us by our clientsDynamic Recovery Solutions acknowledges that [redacted] is disputing this account and requesting no further contact Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the files are returned to our client If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative

We have exhausted all avenues in locating an account for Mr [redacted] based on the information providedIf Mr [redacted] could provide DRS with more information we would be more than happy to search our recordsThank you [redacted] Compliance Team Lead

[redacted] Better Business Bureau of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read *** [redacted] rebuttal to our responseAs we stated in our previous response; per company policy when a complaint of this nature is received, we cease all collection activity on the account in our office and the file is returned to our clientBeing that [redacted] 's rebuttal stated that Dynamic Recovery Solutions needed to cease contact with him about this debt our response states just thatIf [redacted] has any further questions or concerns, we encourage him to contact our Compliance Manager at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Respectfully yours, [redacted] Compliance Representative

[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Mrs [redacted] ’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that Mrs [redacted] is disputing this account and requesting we remove this from her credit along with an apology from the companyWe also understand that Mrs [redacted] has stated this fraud due to Identity theft Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client We do apologize for causing Mrs [redacted] for having felt harassedIf Mrs [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at [redacted] .comWe do apologize for any inconvenience that Mrs [redacted] may have experienced Regards, [redacted] Compliance Representative

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint To assist us in bringing this matter to a close, Please let us know below why you are rejecting the offer made by the business.Please be advised that there is no 'client' to return a file to as there has never been an open account with the stated bank The whole case of collecting money on an account that I have never had is bogus to begin with Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint I am not questioning the validity of this companyI said they are trying to collect a debt that has already been paid, back in They are trying to get money for something they are not entitled to This practice that they have adopted is nothing more than fraud They need to cease trying to get money for a debt that was satisfied years ago Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Mr [redacted] ’s complaint and reviewed the payment information that we received February 17, Consumer making the payment online admitted to making an error in entering his account information; therefore, compromising Mr [redacted] ’s accountA request was entered to refund Mr [redacted] ’s funds on February 23, DRS always wants to acknowledge any concerns a consumer expresses regarding these type of mattersIf Mr [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative

Cindy thanks for your help in this matter, if I owe this bill I want to pay it, sorry for any inconvenience I caused Dynamic Recovery, I have called [redacted] Hospital and [redacted] Physicians and no one can verify this bill because of it's ageI will wait on documentation from Dynamic Recovery Again Thank You [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you for your timely attention to this matter Thank you for protecting us Thank you Regards, [redacted]

[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms [redacted] complaint and reviewed the account that has been placed with us by our clientCustomer experience is our top priority, and we are grateful that Ms [redacted] has brought this matter to our attentionWe have entered a request with the credit bureau agencies for the removal of the trade line in questionIt can take anywhere from thirty to forty five days for the bureaus to process this request If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .com We do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] Compliance Representative