Texas Outdoors

John, We recently lost of our welders for a period and one is out permanentlyWe are a little behind bit will be sending refund

We will be issuing a refund for the second high seat as soon as we can

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***When will the money be returned? I would also like confirmation of this from the company as wellI would
like to be in contact with them (we have tried with no answer) personally so I know this is being resolved as quickly as possible
Regards,
*** ***

Complaint: ***
I am rejecting this response because:From: ***
[mailto:***] Sent: Sunday, October 18, 8:PM To: info Subject: RE: Revdex.com - You have a New Message from Revdex.com Regarding Complaint #*** I still have not received my check from Texas outdoors, its only been going on three weeks??? *** ***Pet ClubCell *** ***Fax *** ***www.thepetclub.net
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Complaint: ***
I am rejecting this response because:First the carrier has no record of any claim being filed so no payment will be coming from them Second the roof was recieved without rear lights as ordered as well as being damaged I really dont think the damage was done during shipping I have requested a full refund like their website says but I get no response.I just want my money back like his website says and his web sits says they will pay for shipping on returnsThis company is a fraud, many, many people with the same issues
Regards,
David Dame

We will be sending refund for light bar this weekWe are sorry for delay

Complaint: ***
I am rejecting this response because: I stated in the Complaint #*** resolution that I would be satisfied if Texas Outdoors refunded my $or sent my merchandise this weekIt did not happen as the owner, Mr*** promisedI have tried to contact Mr*** but he will not respondPlease reopen this complaintI am not satisfiedI want my money refunded immediately.
Regards,
*** ***

We had mailed check, the reason for it not arriving is the question. We have agreed to resent a payment via a trackable method (i.e. UPS, FedEX, or USPS Priority) today. We will be sending customer proof upon sending out so there is no question(s) or doubt.

Revdex.com:
I have reviewed the response made by the business in reference to complaint...

ID [redacted], and find that this resolution is satisfactory to me.
Texas-Outdoors was informed they will be held to the two week time frame as promised and if they cannot fulfill the order to fully refund the amount paid. 
Regards,
[redacted]

We would be happy to ship the seat. Why it has not been shipped and received is inexcusable! Please allow us to ship and deliver a high seat immediately. We are very sorry for the delay/communication issues.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. I got the product , And feel lucky I did they have issues following through with what they say they will do when it comes to shipping product to you. Also they don't accept credit cards so you have no recourse with them.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
First the carrier has no record of any claim being filed so no payment will be coming from them.  Second the roof was recieved without rear lights as ordered as well as being damaged.  I really dont think the damage was done during shipping..  I have requested a full refund like their website says but I get no response.
I just want my money back like his website says and his web sits says they will pay for shipping on returns
This company is a fraud, many, many people with the same issues.
Regards,
David Dame

Complaint: [redacted]
I am rejecting this response because: I am the consumer who filed complaint #[redacted].  Nick, the business owner, said he would refund the undisputed refund last week.  He did not....

 I had been waiting to see if this would really happen, when it did not, I went back to the Revdex.com site to comment that no refund was ever issued so future consumers will be aware that Nick is very dishonest and does not do what he says he will, but the case was closed.  I would still like to post that Nick did NOT pay the refund.THANKS,[redacted]

We will be sending a refund for sound bar shortly. As a business we have been going through some tough times. We are doing everything we can to get to the right means of providing excellent customer service. We know we still have a ways to go, but we will get there.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and...

find that this resolution will be satisfactory as long as the business follows through on its promise. That has not been my experience thus far, so I will be in touch as to whether or not I am truly satisfied. 
Thank you,
[redacted]

We will be sending light bars out today. Please allow 5-7 business days for arrival. We apologize about delay.

Money has been refunded to customer. Mr. [redacted] has received check and cashed confirmed by my bank last Friday.

Communicated with customer and apologized for lack of communication. Explained ot was peak season, however no excuse for not updating him. Told him his order would ship within 2 weeks.