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The Bralette

PO Box 965, Bothell, Washington, United States, 98041-0965

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Reviews Online Retailer The Bralette

The Bralette Reviews (%countItem)

• Aug 31, 2020

I love the bodysuits I have ordered through Bralette Co! Generally they are very good quality and I like the variety offered in colors and styles. They provide fast shipping and good sales!

• Aug 29, 2020

I’ve never had a problem my items arrived in timely manner & I had shipping info .

• Jul 17, 2020

TERRIBLE CUSTOMER SERVICE. WARNING TO EVERYONE: PLEASE DO NOT FALL FOR THEIR SCAM. I HAVE ORDERED $330 CANADIAN WORTH OF MERCHANDISE OVER A MONTH AGO AND HAVE YET TO SEE A TRACKING UPDATE BEYOND AN INDICATION OF "PRE-SHIPMENT INFO SENT *** AWAITS ITEM" 11 DAYS AFTER MY ORDER AND OF COURSE, NO DELIVERY OF MY PRODUCTS. Please do not fall for their deception like I did. My e-mails have been met with a one-sentence mindless and unconcerned response after waiting a minimum of atleast a day. This store is NOT legitimate.

• Jun 20, 2020

Cheaply made, misrepresented in the site pictures, ill fitting, no response by customer service for over a week. Terrible company with no public reviews or a place to leave one. Scammed me out of $70 for bras that would never fit any body type. They do not lay right anywhere. Very odd strap lengths and cups are disproportionate to stap size. No one with breast small enough to fit the cups would need straps this long. Just all around terrible product and company.

A lingerie set I ordered arrived with a Shein tag on it. I looked up the item on Shein - it cost $10 there and I paid $36 on BraletteCo, This company is a scam!

I bought my wife a Bralette and pair of panties as a surprise gift for her since she has been wanting a Bralette for awhile now. It took over 3 weeks for them to even arrive. When they were received, they were not as advertised on their website and she did not like the panties at all. They were NEVER WORN!! We immediately packaged the items up and returned them. I ended up having to send them back 2 times because the initial address was inaccurate so I paid for shipping twice. Once the items were received, I received an email that stated the items were clearly worn and we would not be getting our refund. I was professionally provided photos of the items on their kitchen table. (hey, maybe they wanted to try the items in for themselves... who knows?!) When my wife heard of this, she immediately wrote the company on Facebook to receive the same accusations that were given in the email. She reiterated that these items were not worn. She was informed that this is a 1M dollar company and they are “quite generous” with their returns. Clearly this is a straight lie. This company is more concerned about their revenue so they steal money from their customers by making accusations that aren’t even true. They are stealing my money which was a $52 order. A company is ONLY as good as their customer service and shipping turn around times and they clearly lack in this area. Please stay away from this scam of a company and contribute to online companies such as *** who will stand by their 2 day shipping and return policy 100%.

I ordered 3 different items and only received two. I ordered on Dec 2nd and have not received my third item as of Dec 27th. I've sent 4 or 5 emails now with zero response. The tracking email on the two products I did receive claim the last items in my order have been delivered, but I have never received the first, nor a response on where the lost item is.

I would do 0 stars if I could! I wish I had read reviews prior to making my order. Ordered 2 play suits for Christmas and still haven't received any tracking info, nor the items. All my order says is confirmed. I have emailed multiple times with no responses. I am starting to believe this is a scam and not a real company. Save your money and order elsewhere!

0 starts if I could. Terrible customer service and no customer response. They do not give you shipping options and everything is "hidden" on the website. No one to reach out too.
I ordered an item from them hoping to get it by Christmas. It has been 6 days an I have not even received an email stating it has been shipped. DO NOT buy from them. I highly doubt I can even get my money back let alone try to deal with them if the item does not fit. Don't second guess yourself and buy from somewhere else!

Same thing as the guy below. Ordered my stuff 11/27. Wasn’t even shipped until Dec 9 and it’s been in Chicago supposedly for the last week. Even gave an ETA of 12/23. Wow

they deserve a negative. terrible customer service. took just shy of a month to get all the items. at that point 2 were either wrong color and missing pieces. then they dont give a full refund for what was sent back. terrible terrble terrible company

I ordered 3 items on December 2nd. On December 11th I received one package and it only had 1/2 items that were supposed to be in their according to the email confirmation I received saying which items were delivered that day. My 3rd item has been in “shipping label created” portion since December 2nd and has yet to ship (it’s already December 17th). I have reached out to the company twice via email and once on their social media page and have yet to hear anything back. Soon I will be disputing the charges on my account and ask for my money back for the items I did not and probably never will receive. I notice many other reviews similar to mine, I will no longer be ordering from this company and they should be shut down.

If I could do negative stars I would. I purchased an item as planned Christmas gift a week before Thanksgiving. Per their website, it says allow 2-3 weeks. It’s been well past 3 weeks, I sent multiple emails to customer support with no answer. Finally, after messaging their *** page, I get some generic computer response with some tracking website that has more pop-ups than a children’s book. This company is a joke. My order is still sitting in China. They may comment on this and say how I’m completely in the wrong. I got the screenshots to prove it, so try me Bralette Co., please do yourself a favor and just purchase ***.

The Bralette Response • Dec 19, 2019

This review is unwarranted. Your item was purchased on November 21st and *** tracking shows delivery on December 11 which is within our 2-3 week shipping time frame stated on our website.

Great item! I received the bodysuit and the material is good. Very stretchy and easy to put on. I had to exchange to M instead but they were quick on the exchange.

I have never had any issues with the products and they are such good quality for a good price! Their customer service is great and if I had issues they responded right away.

I received their open back bodysuit top as a gift from someone; and couldn’t be happier! The top is beautiful and fits perfectly!

Absolutely loved this purchase. My friend and I both ordered products for a music festival and they arrived on time and in good condition. I would order again!

Definitely scammy. I was told 19 days ago my items would take 2 weeks to reach me. The tracking info generated is still just a label so it's obviously fake. Don't waste your time. Thankfully I used *** so it should be protected.

Ordered a playsuit and it was delivered to the incorrect address in Oregon rather than Oklahoma. The shipping address I put in was correct. Will not respond to emails and phone number listed is incorrect.

I had to leave a review after seeing these negative ones! I have to say I was shocked to read them. I have been shopping at The Bralette Co. since they first opened and have been in love with all my items. They respond to emails quickly and you can tell they are all about keeping the customer happy. I 10/10 would recommend!

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Address: PO Box 965, Bothell, Washington, United States, 98041-0965


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