The dealership did not contact Mr. Jerry M[redacted]. My wife and I researched him via LinkedIn. He advised that his GM had offered to me via phone that I could return the Spark to them. Their was a trade in vehicle as well I. This transaction that they no longer have. Thus I had asked for specifics on how they would address this transaction. I asked for it in writing as they have proven they will not honor their word. If we are to return this Spark and void the transaction then they would need to pay off the loan, repay payments already made on this loan, and cut me a check for the $4500.00 that they agreed to verbally. Otherwise they can simply honor their word in the first place and cut a check for the little over $1090.00 difference. Their seems to be an easy resolution that simply requires them honoring the verbal agreement they made prior to the contract they refer to. I have all emails supporting the conversations and the lack of professionalism by this company. If they will not honor their word I ask that this be held against them as this is without question a bait and switch situation they intend to get away with and other consumers need to be warned. I am willing to provide all email documentation to support my claim.
The dealership did not contact Mr. Jerry M[redacted]. My wife and I researched him via LinkedIn. He advised that his GM had offered to me via phone that I could return the Spark to them. Their was a trade in vehicle as well I. This transaction that they no longer have. Thus I had asked for specifics on how they would address this transaction. I asked for it in writing as they have proven they will not honor their word. If we are to return this Spark and void the transaction then they would need to pay off the loan, repay payments already made on this loan, and cut me a check for the $4500.00 that they agreed to verbally. Otherwise they can simply honor their word in the first place and cut a check for the little over $1090.00 difference. Their seems to be an easy resolution that simply requires them honoring the verbal agreement they made prior to the contract they refer to. I have all emails supporting the conversations and the lack of professionalism by this company. If they will not honor their word I ask that this be held against them as this is without question a bait and switch situation they intend to get away with and other consumers need to be warned. I am willing to provide all email documentation to support my claim.