The International Women's Leadership Association

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]I do not under any circumstances want to be associated with this group, which includes re-activiting my account. I need confirmation that no further debits will be made upon my account. When that happens, I will accept the business reply
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Thank you for the opportunity to address this matter:
*** *** became a member of TheIWLA and later canceled; her membership has been refunded and she has been REMOVED form our filesThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Thank you for the opportunity to respond to this matter; I respectfully reply, as follows:
*** *** states she became a member of TheIWLA at a local event in Wilmington, NC; we have never had an event in that local In fact, *** became a member
"line-height: 1em;"> after having registered and providing her contact information She was contacted by the woman to whom her file had been assigned At that time and during a recorded telephone conversation, *** chose to become a member and did so with a payment plan option; thus the ten monthly paymentsf $- which were completed in May, This all took place on July *, - which is after the dates she claims the problem occurred and after she claims to have spoken to us to cancelAs our name clearly states, we are an international organization, not a local oneA thorough search of our e-mail system indicates she never contacted us by e-mail, which she would have been instructed to do had she spoken with someone at the Concierge - which is the number she represents she calledA thorough search of our phone records (both inbound and outbound to ***'s number) indicates a call with a duration of 12;came in on May **, That is when she spoke with Tara S***, as she stated, and at that tine, *** *** canceled ***'s annual administrative fee of $59; her monthly payments had been paid in full, and *** *** kept ***'s program as is*** *** further states that she did not receive any benefits She has been published on our site (***) since July *, 2015, was given a username and password to access other members as well as The Resource Center and has received more than notifications from us for tele-classes, webinars and assorted opportunities for her to participate in All of these benefits and privileges of membership remain hers and I invite her to contact me directly if I can assist her in implementing themWe look forward to continuing to service ***'s membership and stand ready to do so Thank you

*** *** chose to befcome a member of TheInternational Women's Leadership Associaiton on March **,
Her membership was arrnaged as a payment plan The first charge was on march **, in the amount of $
The scond payment ($109) was to be transacted on April **,
The third - and final payment was due on May **,
On April **, 2015, I received an e-mai8l from *** *** requesting to cancel her membership
Additionally, she asked for a refund
I personally responded to her e-mail and explained that a refund was not possible as it was well beyond her right to cancel and that cusotmized work had been done on her behalf and with her authorizatio0n, for which we incurred expenses
I did, however, waive the remaining two payments and told her her membership would stayt "as is"
*** *** has been published on our site since her memberhsip date: March **, She iw wholely aware of this
She continues to have full rights of membership benefits and privileges and has already revvied numerous invitations, newsltter, magazine, tele-class opportunities,
events, etc
*** *** saying she has not used the benefits is ceertianly beyond our ability to control
I did speak with *** *** this morning, having received a chargeback from her bank
I called her as a courtesy; my call was not accepted as such
She did state she would call everyone she knows and tell them about this matter: I guess she started with you
Thank you for the opportunityt o prvide this information If you would like to see the receipt of her membership as well as the e-mail she sent, I will be happy to provide them

I have more than unsolicited emails from the IWLA wanting me to confirm my spot with them, I'm not interested being a man and would like them to leave me alone