The company wrongfully charged my account $and will not return my fundsI have not been allowed to speak to a supervisor and was hung up on I suffer severe constant nerve pain as the result of a brain hemorrhage in that was due to radiation treatments for my brain tumor in I had heard of [redacted] and wondered if it could possibly help relieve my chronic pain, so when I came across an ad for a free sample, I was interestedI clicked on it and began entering my information, but when it wanted card info for shipping I backed outI received a call about a week later from XDriveWhen I said I didn't want to give my card numbers he hung up on meSaturday June 3rd I was called again and the woman was pushyI hung up when she wouldn't take no for an answerI was immediately called back by her supervisor Debbie [redacted] who convinced me it was a legitimate company and claimed she didn't want me to miss out on the opportunityAgainst my better judgement, I reluctantly ag
Ordered product 11/11/2016, cancelled days later, requested refundAfter numerous calls and told refund would be forthcoming~~ STILL NO REFUND! Problem date: November Customer # [redacted] Product ordered: [redacted] Ordered on 11/11/2016, received "generic" "thank you" response ~ phone # was listedI cancelled days later and requested refundGot no responseSent another email, again no responseI called the number in the initial "thank you" response & spoke with a young man who said I should receive my refund in 7-working daysDidn't happenI have made several follcallsNo resultsI called again on Jan and was assured my refund would be credited to my bank acct w/in 2-business days ~ still didn't happenI called again today 01/10, spoke with a "David [redacted] and given the run around again! I was told their "billing office" is in [redacted] and that someone from there would call me tomorrowI am a DISABLED SR with a very small incomePlease
I order a product and didnt want it so I returned it unopenedthey keep telling a different story when I will reveivey refund I order [redacted] sometime in Junei received the product and decided it was to much .the money of was taken out 7/3/i called them and gave me directions to return itit was not opened.I call them a lot about my refundevery time I call I got a different answerthey told me a refund was granted on 8/they said it would take business daystoday 9/5/has been dayhave not gotten iti call the bank and they said they have not refunded the moneyi call them today 9/5/they hung up on methe second person saed it would take days and wait for my next statementhe said wait a few more daysthat is all I here waithe hung up on me toi used no bad langue they wont let me talk to a mangeri dont no what else to do
Merchandise was returned 4?12/16- never received the credit I ordered Forskolin on March 15, I was billed $ I was not satisfied with the product and returned in on April 11, I was told it arrived in the warehouse on 4/15, and I would be getting a credit to my debit card in the amount of $in - days I never got the credit I called again on 5/and spoke with Jonnie who told me that he was a third party contractor an X-drive no longer does business with them Try again in about one month, ofter vendors return I called again on 7/ and spoke with Cari who told me they no longer deal with X- drive Please advise me on how to get the credit on items returned SO# XXXXXXX DEPT#XXXXXXX
Fraudulent "Free Sample " Offer I was offered a free Sample of their product and charged once for S&HLater in the month I received a $charge on my credit card and received nothing in return The next month I was charged times for $on my credit card and again received nothing in return I have had to cancel the credit card and file a request for fraudulent charges rom my CC Company I never signed up for a recurring payment and have had NO communication from this company implying anything of the sort
This "company" has charged my credit card without my permissionI sent for a "trial" sample if productDid NOT ask for nor authorize Need refund of unauthorized charges of two times $and return ship charge of $
The Company X Drive send me a bottle of the [redacted] that I didn't order or wantI call them about returning the unopen bottle [redacted] They gave me the address to return this productAddress I return the [redacted] back is [redacted] I return it back the very next dayThey gave me the above address returnThe RMA# [redacted] Than I waited for two (2) weeks for my refund to go bCK ON BY CREDIT CARD OF $79.95.When I got my credit card statement it wasn't refund back to my accountSo I called them about itAnd they said the refund would be put back on my credit card to days.I told him my Credit Card # been changeAnd he said it didn't matterThat they still could refund it anyway to mt Credit CardThan everytime I got my Credit Card Statement it has never been refund back on my Credit CardThan I called them againAnd he said it would be refund back to 10days daysAnd stll as of today 11/1/it never has been refund back to my credit cardA
This company keeps charging my cc,,not authorized...and I have not ordered productThis is my second time with this sang company! I filed a complaint against this company beforeThey are still charging me and sending product that I did not authorize or order!! They need to stop! Give me back my money ...three charges of 79.99...and to quit sending itTake me off their "scam list!!!"
Company sent product I did not order and charged my credit cardCalls to customer service resulted in the company hanging up Ordered one bottle [redacted] il in January Charged my credit card $Company sent a second bottle that I did NOT order on April Company charged my credit card $that I did not authorizeOrder# on shipping envelope was [redacted] Called customer service twice on May and twice on May Each time I was on hold for a long timeThen a RECORDED voice came on and said "goodbye" and the company hung up
Will not take phone calls about refunding of money Did give me an RMA# and the product has been received by the as of 1/23/ ordered bottle of [redacted] at 39.00...Received bottles.they charged my account 198.00...I called and was given an RMA#...I returned the unopened bottles on 1/20/2017, [redacted] as instructed They were received and signed for on 1/23/2017....Tracking # [redacted] When I call they either don't answer, or put me on hold until the machine says goodbye.....The Building address is owned by [redacted] ....they offer virtual office spaces(SCAMMERS) and will not give you a contact name or number....they should be held responsible as well.the order line (which they will answer but no help)is [redacted] ...they were given my debit card info
Phone issue for return/refund issue I have tried on multiple occasions/different days to contact this office only to be put on LONG holds Sometimes I am told that someone will be right with me, other times I was told phones are busy, to call back in two hoursI'm trying to do a return/refund within a reasonable amount of time The product itself was never used (unopened bottle)I even tried the secondary # provided without any luck either (***) [redacted] Please advise how to proceed Thank you!!!!
Not knowing that this company had such a bad reputation, I ordered four (4) bottles of CBD OIL at $a bottle That is NOT the price when I ordered it I have tried to contact this company numerous times, to no avail I am put on hold for long periods of time, and then a voice will come on and say, "GOOD BYE.." I W ANT MY MONEY BACK The total charge is $
Overbilled for $and should be only $plus $ they keep billing me for the product I ORDERED A FREE SAMPLE OF [redacted] FOR $PLUS SHIPPING FOR $BOTH DATED MAY 2,2017.THEN THEY CONTINUE TO BILL ME $ON MAY 5TH OF WHICH I NEVER RECIEVE OF ANY PRODUCTS.AND THEN THEY BILL ME AGAIN $ON MAY 23RD ON WHICH I DIDNT RECIEVE ANY PRODUCT.SO THE TOTAL OF $AND ACCORDING TO THE ADVERTISE IT WAS $AND $5.95.THEY OWE ME A TOTAL OF $SINCE I NEVER RECIEVE ANY PRODUCT ONLY THE FREE SAMPLE PRODUCT ONLY.BIG SCAM DIFFERENT ADRRESS AND DIFFERENT PHONE NUMBERS NO ONE ANSWERED WHEN I CALLED
I ordered off line & the ad had buy bottles get free for $& when I received $each plus a free gift I didn't order that cost $ [redacted] I ordered these off line, [redacted] was one in ad plus mentioned [redacted] Buy get free for $so was expecting $max., instead $202.95, called them & got a return # [redacted] guy told me I would get full refund plus if I called after they received they would get it back into my account faster None has been true so far, got lady today & she informs me that there's a $restocking fee for each bottle, 1st I heard on this, no rush on getting back into my accountGot a FREE GIFT included for $which I didn't order but yet was charged for itI have nothing from them except for email stating my order was on it's way, no amount for the order waS EVER SHOWN ON ANY RECEIPT UNTIL I RECEIVED THE PILLS IN THE MAIL All I want is my $back in to my account where it come from, already sent them back the pills ( [redacted]
I was online and there was a free offer for [redacted] so I ask for it all was good till the next month came and the company charged my credit card for for oil and I did not authorized it so I called to get info to return it got all info and sent it back thats been over a month ago every since then I have been calling every week x a week to get my refund and I keep getting a run around I have ask for a manager and they keep telling me they are in a meeting or out of officethis has been driving me crazy I contacted my credit card company and they are reviewing it this has been a very bad experience for me and there business practice is horrible they need looking into Product_Or_Service: [redacted] Order_Number: [redacted]
I purchased [redacted] hoping it would help fight my cancer. Called 3 times, talked once,but they hung up after saying they could not find my SO number,2 SO number [redacted] ,paid with VISA number 4100390470069556. Bought 4 bottles of [redacted] . SKU X-CBD+R at $49.50 each, total charged: $198
On or about January 1st or 3rd I was going to get a money order for my car note I happen to put my debit card in my pocket with my information for my car note my card was lost the paper fell out my pocket someone picked it up and placed an order with this company $worth of their merchandise I don't know what this is I've done the research and says something about [redacted] I am years old I have no reason for this oil whatever it is they made the purchase on my card as well as a few other things I contacted my financial institution which is [redacted] because the money had taken and then taken out of my account and overdrafted my account I'll contact these people they couldn't stop them order so they gave me the address for the order was going in the RM number I contacted my bank they replace the money but it's still pending $is a lot of money this company I believe it's a scam company I need this company investigating or information on this company I need my
Keep sending product regardless of attempts to cancel accountWas not told I was signing up for automatic refillsStill chargingRefund for of I ordered a supplement from X-driveProduct made me physically illCalled to return and in the meantime a second bottle showed upCalled and was told that by purchasing the first bottle I was ordering automatic refillsTHAT WAS NOT TRUE!! Told them to cancel whatever account it showed me havingWas told they could not cancel my "account" until they had received both bottlesThey had to be shipped separately and didn't pay for shippingWould not refund for the unopened bottleI mailed the bottles back on 7/11/Today I received another bottle of their product but from a different business name and address: [redacted] I called X-Drive and they said they had received both bottles, and that they HAD sent the new bottle via Result Reach and charged my account againI was told that this new bottl
I RECIEVED A FREE BOTTLE OF [redacted] FROM COMPANY WITH ONLY HAVING TO PAY $FOR SHIPPINGWHEN RECIEVED THERE WAS AN INVOICE STATING THAT THEY WOULD SEND A NEW SUPPLY EACH MONTH FOR $IF I WANT TO CANCEL FURTHER ORDERS CALL CUSTOMER SERVICE AT [redacted] THE PROBLEM IS WHEN I CALL, THE PHONE RINGS ABOUT OR TIMES, THEN IS ANSWERED AND IMMEDIATELY HUWITH NO ACKNOWLEDGEMENT OR CORRESPONDENSETHEREBY, NO WAY OF CANCELLING ANY FURTHER ORDERS Product_Or_Service: [redacted] SUPPLEMENT Order_Number: [redacted] Account_Number: [redacted]
The company wrongfully charged my account $and will not return my fundsI have not been allowed to speak to a supervisor and was hung up on I suffer severe constant nerve pain as the result of a brain hemorrhage in that was due to radiation treatments for my brain tumor in I had heard of [redacted] and wondered if it could possibly help relieve my chronic pain, so when I came across an ad for a free sample, I was interestedI clicked on it and began entering my information, but when it wanted card info for shipping I backed outI received a call about a week later from XDriveWhen I said I didn't want to give my card numbers he hung up on meSaturday June 3rd I was called again and the woman was pushyI hung up when she wouldn't take no for an answerI was immediately called back by her supervisor Debbie [redacted] who convinced me it was a legitimate company and claimed she didn't want me to miss out on the opportunityAgainst my better judgement, I reluctantly ag
Ordered product 11/11/2016, cancelled days later, requested refundAfter numerous calls and told refund would be forthcoming~~ STILL NO REFUND! Problem date: November Customer # [redacted] Product ordered: [redacted] Ordered on 11/11/2016, received "generic" "thank you" response ~ phone # was listedI cancelled days later and requested refundGot no responseSent another email, again no responseI called the number in the initial "thank you" response & spoke with a young man who said I should receive my refund in 7-working daysDidn't happenI have made several follcallsNo resultsI called again on Jan and was assured my refund would be credited to my bank acct w/in 2-business days ~ still didn't happenI called again today 01/10, spoke with a "David [redacted] and given the run around again! I was told their "billing office" is in [redacted] and that someone from there would call me tomorrowI am a DISABLED SR with a very small incomePlease
I order a product and didnt want it so I returned it unopenedthey keep telling a different story when I will reveivey refund I order [redacted] sometime in Junei received the product and decided it was to much .the money of was taken out 7/3/i called them and gave me directions to return itit was not opened.I call them a lot about my refundevery time I call I got a different answerthey told me a refund was granted on 8/they said it would take business daystoday 9/5/has been dayhave not gotten iti call the bank and they said they have not refunded the moneyi call them today 9/5/they hung up on methe second person saed it would take days and wait for my next statementhe said wait a few more daysthat is all I here waithe hung up on me toi used no bad langue they wont let me talk to a mangeri dont no what else to do
Merchandise was returned 4?12/16- never received the credit I ordered Forskolin on March 15, I was billed $ I was not satisfied with the product and returned in on April 11, I was told it arrived in the warehouse on 4/15, and I would be getting a credit to my debit card in the amount of $in - days I never got the credit I called again on 5/and spoke with Jonnie who told me that he was a third party contractor an X-drive no longer does business with them Try again in about one month, ofter vendors return I called again on 7/ and spoke with Cari who told me they no longer deal with X- drive Please advise me on how to get the credit on items returned SO# XXXXXXX DEPT#XXXXXXX
they keep charging me for products not sent, or sending more of what I did not order and charging my card! too many to list
Fraudulent "Free Sample " Offer I was offered a free Sample of their product and charged once for S&HLater in the month I received a $charge on my credit card and received nothing in return The next month I was charged times for $on my credit card and again received nothing in return I have had to cancel the credit card and file a request for fraudulent charges rom my CC Company I never signed up for a recurring payment and have had NO communication from this company implying anything of the sort
This "company" has charged my credit card without my permissionI sent for a "trial" sample if productDid NOT ask for nor authorize Need refund of unauthorized charges of two times $and return ship charge of $
The Company X Drive send me a bottle of the [redacted] that I didn't order or wantI call them about returning the unopen bottle [redacted] They gave me the address to return this productAddress I return the [redacted] back is [redacted] I return it back the very next dayThey gave me the above address returnThe RMA# [redacted] Than I waited for two (2) weeks for my refund to go bCK ON BY CREDIT CARD OF $79.95.When I got my credit card statement it wasn't refund back to my accountSo I called them about itAnd they said the refund would be put back on my credit card to days.I told him my Credit Card # been changeAnd he said it didn't matterThat they still could refund it anyway to mt Credit CardThan everytime I got my Credit Card Statement it has never been refund back on my Credit CardThan I called them againAnd he said it would be refund back to 10days daysAnd stll as of today 11/1/it never has been refund back to my credit cardA
This company keeps charging my cc,,not authorized...and I have not ordered productThis is my second time with this sang company! I filed a complaint against this company beforeThey are still charging me and sending product that I did not authorize or order!! They need to stop! Give me back my money ...three charges of 79.99...and to quit sending itTake me off their "scam list!!!"
Company sent product I did not order and charged my credit cardCalls to customer service resulted in the company hanging up Ordered one bottle [redacted] il in January Charged my credit card $Company sent a second bottle that I did NOT order on April Company charged my credit card $that I did not authorizeOrder# on shipping envelope was [redacted] Called customer service twice on May and twice on May Each time I was on hold for a long timeThen a RECORDED voice came on and said "goodbye" and the company hung up
Will not take phone calls about refunding of money Did give me an RMA# and the product has been received by the as of 1/23/ ordered bottle of [redacted] at 39.00...Received bottles.they charged my account 198.00...I called and was given an RMA#...I returned the unopened bottles on 1/20/2017, [redacted] as instructed They were received and signed for on 1/23/2017....Tracking # [redacted] When I call they either don't answer, or put me on hold until the machine says goodbye.....The Building address is owned by [redacted] ....they offer virtual office spaces(SCAMMERS) and will not give you a contact name or number....they should be held responsible as well.the order line (which they will answer but no help)is [redacted] ...they were given my debit card info
Phone issue for return/refund issue I have tried on multiple occasions/different days to contact this office only to be put on LONG holds Sometimes I am told that someone will be right with me, other times I was told phones are busy, to call back in two hoursI'm trying to do a return/refund within a reasonable amount of time The product itself was never used (unopened bottle)I even tried the secondary # provided without any luck either (***) [redacted] Please advise how to proceed Thank you!!!!
Not knowing that this company had such a bad reputation, I ordered four (4) bottles of CBD OIL at $a bottle That is NOT the price when I ordered it I have tried to contact this company numerous times, to no avail I am put on hold for long periods of time, and then a voice will come on and say, "GOOD BYE.." I W ANT MY MONEY BACK The total charge is $
Overbilled for $and should be only $plus $ they keep billing me for the product I ORDERED A FREE SAMPLE OF [redacted] FOR $PLUS SHIPPING FOR $BOTH DATED MAY 2,2017.THEN THEY CONTINUE TO BILL ME $ON MAY 5TH OF WHICH I NEVER RECIEVE OF ANY PRODUCTS.AND THEN THEY BILL ME AGAIN $ON MAY 23RD ON WHICH I DIDNT RECIEVE ANY PRODUCT.SO THE TOTAL OF $AND ACCORDING TO THE ADVERTISE IT WAS $AND $5.95.THEY OWE ME A TOTAL OF $SINCE I NEVER RECIEVE ANY PRODUCT ONLY THE FREE SAMPLE PRODUCT ONLY.BIG SCAM DIFFERENT ADRRESS AND DIFFERENT PHONE NUMBERS NO ONE ANSWERED WHEN I CALLED
I ordered off line & the ad had buy bottles get free for $& when I received $each plus a free gift I didn't order that cost $ [redacted] I ordered these off line, [redacted] was one in ad plus mentioned [redacted] Buy get free for $so was expecting $max., instead $202.95, called them & got a return # [redacted] guy told me I would get full refund plus if I called after they received they would get it back into my account faster None has been true so far, got lady today & she informs me that there's a $restocking fee for each bottle, 1st I heard on this, no rush on getting back into my accountGot a FREE GIFT included for $which I didn't order but yet was charged for itI have nothing from them except for email stating my order was on it's way, no amount for the order waS EVER SHOWN ON ANY RECEIPT UNTIL I RECEIVED THE PILLS IN THE MAIL All I want is my $back in to my account where it come from, already sent them back the pills ( [redacted]
I was online and there was a free offer for [redacted] so I ask for it all was good till the next month came and the company charged my credit card for for oil and I did not authorized it so I called to get info to return it got all info and sent it back thats been over a month ago every since then I have been calling every week x a week to get my refund and I keep getting a run around I have ask for a manager and they keep telling me they are in a meeting or out of officethis has been driving me crazy I contacted my credit card company and they are reviewing it this has been a very bad experience for me and there business practice is horrible they need looking into Product_Or_Service: [redacted] Order_Number: [redacted]
I purchased [redacted] hoping it would help fight my cancer. Called 3 times, talked once,but they hung up after saying they could not find my SO number,2 SO number [redacted] ,paid with VISA number 4100390470069556. Bought 4 bottles of [redacted] . SKU X-CBD+R at $49.50 each, total charged: $198
On or about January 1st or 3rd I was going to get a money order for my car note I happen to put my debit card in my pocket with my information for my car note my card was lost the paper fell out my pocket someone picked it up and placed an order with this company $worth of their merchandise I don't know what this is I've done the research and says something about [redacted] I am years old I have no reason for this oil whatever it is they made the purchase on my card as well as a few other things I contacted my financial institution which is [redacted] because the money had taken and then taken out of my account and overdrafted my account I'll contact these people they couldn't stop them order so they gave me the address for the order was going in the RM number I contacted my bank they replace the money but it's still pending $is a lot of money this company I believe it's a scam company I need this company investigating or information on this company I need my
Keep sending product regardless of attempts to cancel accountWas not told I was signing up for automatic refillsStill chargingRefund for of I ordered a supplement from X-driveProduct made me physically illCalled to return and in the meantime a second bottle showed upCalled and was told that by purchasing the first bottle I was ordering automatic refillsTHAT WAS NOT TRUE!! Told them to cancel whatever account it showed me havingWas told they could not cancel my "account" until they had received both bottlesThey had to be shipped separately and didn't pay for shippingWould not refund for the unopened bottleI mailed the bottles back on 7/11/Today I received another bottle of their product but from a different business name and address: [redacted] I called X-Drive and they said they had received both bottles, and that they HAD sent the new bottle via Result Reach and charged my account againI was told that this new bottl
I RECIEVED A FREE BOTTLE OF [redacted] FROM COMPANY WITH ONLY HAVING TO PAY $FOR SHIPPINGWHEN RECIEVED THERE WAS AN INVOICE STATING THAT THEY WOULD SEND A NEW SUPPLY EACH MONTH FOR $IF I WANT TO CANCEL FURTHER ORDERS CALL CUSTOMER SERVICE AT [redacted] THE PROBLEM IS WHEN I CALL, THE PHONE RINGS ABOUT OR TIMES, THEN IS ANSWERED AND IMMEDIATELY HUWITH NO ACKNOWLEDGEMENT OR CORRESPONDENSETHEREBY, NO WAY OF CANCELLING ANY FURTHER ORDERS Product_Or_Service: [redacted] SUPPLEMENT Order_Number: [redacted] Account_Number: [redacted]