The Perfect Exchange, LLC

The perfect exchange I ordered a jacket May and today's date is May I have emailed someone email me back one time adking for my order number and I still have not Received a email back yet all I want is a full refund and I still haven't received the jacket in the mail Order_Number: [redacted]

Product purchased Nov 24,No tracking #, merchandise or return contact ever received after numerous attempts We purchased a jacket from this online store and never received a tracking number, shipment confirmation, the jacket or any returned responses after numerous attempts were madeMy son heard about the company from Instagram and I am concerned other teens will spend their money and be taken advantage of as we wereI want a refund IMMEDIATELYOrder number is placed Nov 24,

We ordered a jacket from this company and we have not received the item We ordered a jacket from this company on January 21, A payment of was made with a Visa debit card through PayPalReceipt number: [redacted] Item description: "New" OG 3M Bomber Item number: [redacted] We have contacted the company through InstagramWe were given a number, [redacted] , that says the Google subscriber was unavailable

Order was canceledNo refund given, despite the number of requests by email The order was placed on Sunday, November 6, 2016, and canceled within four hours of the time it was placedTwo emails were sent on Sunday to cancel the order, and one of the emails included the order numberThe merchant replied on Monday, 11/7, to ask for the order number, which I sent again On Wednesday, 11/9, I sent another email to ask when my refund would be processedOn Thursday, 11/10, the merchant replied, "Canceling an order will result in you not receiving your order , can you confirm." I confirmed, and asked again for it to be canceled My order was canceled, since I never received any merchandise, but I was also never given a refundAnother email was sent about the problem, but the merchant never repliedI had to file for fraud with my bank

Ordered a jacket from them November 25, 2016 and still haven't received item nor a reply to my emails regarding my item and it's now January 31, 2017 Ordered a jacket from them November 25, 2016 that costs $65. I've messaged them several times on [redacted] and they responded each time that I would receive it before christmas then they said I would receive it in 1-2 weeks after christmas had passed. They no longer respond to my [redacted] dm's but i've also emailed them several times prior to messaging them on instagram. I gave them my order #1563 and they still haven't sent tracking info nor my item. It's now January 31, 2017 this is ridiculous

We ordered a jacket back in March and have made several attempts to email [redacted] about the order and just get the run aroundNeed full refund We ordered a NewOG 3Mbomber jacket in white Order #OFAX-XXXXXX totaling $paid by credit card on March 25, at 11:15am in the name of [redacted] *** Have not yet received itRequested full refund several timesWould send the same info over and over to [redacted] who never respondedLast response was 5/17/with him asking for the 3rd time what is our order numberResent the info and no response

I ordered a jacket from this company, and never received the jacket or confirmation of my purchase. On November 13th I purchased a jacket using my credit csrd, however the payment went through but no comfirmation of my order or when they will ship it.

Order No.***Received confirmation email Never received shipping notice or product Called and emailed with no response On December 15, 2016, in Order No.***, I ordered a reflective windbreaker My payment went throughI received a payment confirmation email That was the last correspondence I received from themI called the number listed on my charge statement and emailed the company twice at the address they provided No response to either communication

BUYER BEWARE! IT'S A SCAM! DO NOT ORDER - READ THE COMPLAINTS NOT JUST THE REVIEWS!!! THERE ARE CURRENTLY 26 COMPLAINTS!! HELLO? I wish I had looked here BEFORE I placed my order! This company is a total SCAM, AND A FRAUD. The only positive review is from the guy that runs TPE - yes, it's a perfect exchange company - perfect to scam - not to exchange your money for merchandise. I placed an order November 3, 2016 - still no merchandise.

My product has not be shipped in the last two monthsAlso, I am getting no response from the business Greetings, On May 11th, I purchased the "New" OG "Forest Olive" Bomber Jacket in X Large for $This is order number Order [redacted] My account was charged on May 12th, for $I paid through the websiteI have not received my product and have emailed several times about itI still have record of every time I have contacted the company, whether it was through Instagram or through e-mailThe email I contacted is [redacted] < [redacted] as well as [redacted] Today is July 11th, and I know within thirty days, I am entitled to the product and a refund

Products not received Products that were ordered in April have not been received. Emails have been sent requesting shipping information with no response. I have requested the goods or the money to be returned. There is no number to call to contact anyone and no one is responding to any of the emails.

placed order on March 21, Sent and e-mail to company to inquire as to what the status of my order on March Received a response that they experiencing difficulties with orders asked for another update on april 2, Then I ask that they cancel my order received an email on april 3, asking me to call *** I called and was advised that my order was on a list of item to be should and they did not know when it would be shipped I asked for a refund of my money They lady on the phone advised me that they do not issue refunds but still could not tell me when my order will be shipped I feel they are falsely advertising they are taking people money
Product_Or_Service: 03/21/

I ordered two jackets from this company's website and I only received one jacket and not the other one I have been emailing and *** messaging
I ordered two windbreaker jackets Friday December 9th I purchased
Red OG Windbreaker - Large &
Black OG Windbreaker - Large
& my order was already delivered but I only received the red windbreaker & not the black
My order number is I have already emailed the email address that was sent to me three times & I was then notified that the jacket was sold out but the website didn't say that when I ordered itIn the order summary the total amount that was spent was $so that divided into two would be $because I only received one jacket & I've been reaching out to this company since my order was delivered and they have just been ignoring meI paid for this order using a Visa card that Is closed now

Purchased a "New"Black Bomber jacket for $(shipping cost $10.95)from The Pefect Exchange Co on May 8, I have NOT received the purchase
I received an email from Cameron *** on May 17, regarding my complaint that my purchase ("New" OG Black Bomber jacket-$45.00) had not been deliveredMr*** explained in his email that it takes 5-business days for the item to be delivered, and I should receive a tracking number soon for Order #:***I have a copy of the receiptMy purchase was made Sunday, May 8, and I have yet to receive the purchase in which I paid forI also paid a shipping cost of $This purchase has not been a good experience, particularly since the purchase was for an event on Saturday, May 14th (daughter's Sweet birthday)This purchase made on my Visa bank card

My daugher has order a jacket and paid for it times for the same jacket and have not recieved not one of them I have email the company twice
The frist order was place on feb 20,after waiting and not hearing anything from the company I though maybe my credit was over the limit so we order the jacket again and I did it with my debit card still after no order or response I check my account and one was paid on febon my credit card and again in april on my debit card

Recently purchased oct 7th for my sonCustomer service was great and rapidIve heard plenty rumors about the company scamming , but those allegations seem to be falseI've received my order on oct 15thThe windbreaker was fantastic, and my son loved itI recommend shopping with this company
*** ,

Company has not refunded my money
Ordered a jacket onlineReceived confirmation thru email that order was confirmed and the money was withdrawn from checking acctam later received phone call from company stating order had to be canceled and a refund had been issuedmonths later still have not been refunded my

Placed order on 12/15/No information on order money taken out accountdays later,no order contacted company for refund, no response
Order #***, $144.65, two jackets, paid by debit cardPurchase date 12/15/2016, Problem date 12/20/Ordered onlineEmailed three times no response from companyRefund wanted before moving further to dispute charge with bankNo phone number to contact company

I ordered items back in February of last year from this company They took the money out of my account and never gave me a tracking number or anythingWhen I emailed them
Asking about itThey told me that whenever shipment was complete they'd email me with a tracking numberA month goes by and I still get nothingI've sent multiple emails and DMs trying too get a refund or armrest the products I orderedNever got anything back after a while they just stopped responding
Product_Or_Service: Tpe OG 3M reflective bomber and tpe 3M reflective
Order_Number: ***

I purchased a windbreaker jacket for my daughter on January 4, and it has been one month later and I have not received the jacket
I placed an order for a windbreaker for my daughter on January 4, for $ I sent an email requesting an update regarding when she would receive itI did receive a response from a Mr*** *** stating they were backed upAfter not receiving the jacket in what I considered a timely manner, I emailed the company againHowever, no-one respondedIt is now February 9, and I have not received the jacket I have contacted my bank and made a claim, and the bank has refunded my my $ I am assuming they will attempt to contact the company for their moneyI think this company is a SHAM!!!!! I don't not recommend that anyone send them any moneyThere is no tracking number, no order number when you purchase the merchandise, so there is no way to track your purchase Buyer beware!!