The Perfect Exchange, LLC

I ordered a jacket from The Perfect Exchange store on July 5thI have not recieved anything to this day
Product_Or_Service: 3m Wind Breaker
Order_Number: XXXXXXXXX

I placed an order for a Bomber Jacket and have not received it or an email stating it has been deliveredThey took my money though
I have sent emails asking about the follow up email giving me the delivery statusI have not received anything from themthe jacket or an emailthe company hasn't even bothered to respond to my emailsI placed the order on 12/05/it is a Christmas Gift that is not here yet

Hi, I've ordered a windbreaker from the site NovStill hadn't received tracking on my order, or the merchandiseThe people from the site only respond from InstagramWhich is very unprofessionalI honestly think it's a scam, so please do what you can to shut down the websiteI am single hardworking mom& need my money back

The perfect exchange I ordered a jacket May and today's date is May I have emailed someone email me back one time adking for my order number and I still have not Received a email back yet all I want is a full refund and I still haven't received the jacket in the mail
Order_Number:***

BUYER BEWARE! IT'S A SCAM! DO NOT ORDER - READ THE COMPLAINTS NOT JUST THE REVIEWS!!! THERE ARE CURRENTLY COMPLAINTS!! HELLO? I wish I had looked here BEFORE I placed my order! This company is a total SCAM, AND A FRAUDThe only positive review is from the guy that runs TPE - yes, it's a perfect exchange company - perfect to scam - not to exchange your money for merchandiseI placed an order November 3, - still no merchandise

Order No.***Received confirmation email Never received shipping notice or product Called and emailed with no response
On December 15, 2016, in Order No.***, I ordered a reflective windbreaker My payment went throughI received a payment confirmation email That was the last correspondence I received from themI called the number listed on my charge statement and emailed the company twice at the address they provided No response to either communication

I ordered this product on XX-and today is XX-and I have not received the product as of yet
I sent several emails requesting a refund but have not received a response from this companyThis company is a SCAM!! I should have looked more into this company before purchasing a product for my sonI am requesting a full refund for the item I purchasedI noticed that they are using a different address now which is:
The Perfect Exchange ***

I ordered a reflective windbreaker on October 6,and it still hasn't arrivedI've emailed the company times and they only replied to the first one asking for my order number and I sent it but never got a reply about my orderI am losing out on a $purchase
Product_Or_Service: Windbreaker jacket
Order_Number:***

Ordered a jacket from them November 25, and still haven't received item nor a reply to my emails regarding my item and it's now January 31,
Ordered a jacket from them November 25, that costs $I've messaged them several times on *** and they responded each time that I would receive it before christmas then they said I would receive it in 1-weeks after christmas had passedThey no longer respond to my *** dm's but i've also emailed them several times prior to messaging them on instagramI gave them my order #and they still haven't sent tracking info nor my itemIt's now January 31, this is ridiculous

Products not received
Products that were ordered in April have not been receivedEmails have been sent requesting shipping information with no responseI have requested the goods or the money to be returnedThere is no number to call to contact anyone and no one is responding to any of the emails

I ordered my item on Nov 3rd, I was charged immediatelyWeeks go by and no shipping emails are sent no item has ever been sentI have tried numerous times to contact perfect exchangeThey do not have a phone number listed for you to callIt has been over a month and still nothingPlease do yourself a favor and do not order anything from this site/companyI normally do not write reviews but at this point, I lost $dollars and cannot do anything about it

Purchased a jacket from The Perfect Exchange Cn Nov25, for the amount of $& I haven't recieved it yet!!!
Purchased Nov25, 2016...order #***....payment amount $65...payment method debit card

We ordered a jacket back in March and have made several attempts to email *** *** about the order and just get the run aroundNeed full refund
We ordered a NewOG 3Mbomber jacket in white Order #OFAX-XXXXXX totaling $paid by credit card on March 25, at 11:15am in the name of *** ***
Have not yet received itRequested full refund several timesWould send the same info over and over to *** *** who never respondedLast response was 5/17/with him asking for the 3rd time what is our order numberResent the info and no response

I placed an order for a bomber jacket with this company on July According to their website my card would not be charged until the product was shipped Card was charged the same day and as of July product has not been received Have called, left message, emailed company and texted company They said that the jacket has been shipped and shipping information was sent to me I have not received any shipping information and no jacket Company has poor customer service
Product_Or_Service: OG Bomber Jacket
Order_Number:***

We ordered a jacket from this company and we have not received the item
We ordered a jacket from this company on January 21, A payment of was made with a Visa debit card through PayPalReceipt number: ***
Item description: "New" OG 3M Bomber
Item number: ***
We have contacted the company through InstagramWe were given a number, ***, that says the Google subscriber was unavailable

Order was canceledNo refund given, despite the number of requests by email
The order was placed on Sunday, November 6, 2016, and canceled within four hours of the time it was placedTwo emails were sent on Sunday to cancel the order, and one of the emails included the order numberThe merchant replied on Monday, 11/7, to ask for the order number, which I sent again On Wednesday, 11/9, I sent another email to ask when my refund would be processedOn Thursday, 11/10, the merchant replied, "Canceling an order will result in you not receiving your order , can you confirm." I confirmed, and asked again for it to be canceled My order was canceled, since I never received any merchandise, but I was also never given a refundAnother email was sent about the problem, but the merchant never repliedI had to file for fraud with my bank

Inability to return bomber jacket purchased for either an exchange or refund
I purchased the bomber jacket for my college aged son for ChristmasThe day after Christmas I contacted TPE via email requesting information on how to exchange the item after I purchased it over days ago I have sent a second and third email and have not received a response TPE was very quick to bill by checking account but it tool almost weeks to get the items purchasedOnce received, they were gifted to my son for Christmas and do not fit The jacket needs to be exchanged as he can't fit it Their sizes do not run true established men's sizes This company does not stand behind their products and they should be put out of businessDO NOT BUY ITEMS FROM THIS COMPANY!!!!!

Product purchased Nov 24,No tracking #, merchandise or return contact ever received after numerous attempts
We purchased a jacket from this online store and never received a tracking number, shipment confirmation, the jacket or any returned responses after numerous attempts were madeMy son heard about the company from Instagram and I am concerned other teens will spend their money and be taken advantage of as we wereI want a refund IMMEDIATELYOrder number is placed Nov 24,

Ordered Bk Bomber on 5/6/and never received my my orderTried to resolve through company but contact info is inaccurate
5/6/I ordered a OG Black Bomber my payment was confirmed and taken out of my account with Southside Bank MasterCard #*** in the amount of $($for Bomber & $for shipping and handling)Confirmation #*** was emailed to me 5/6/by the companyI called my card the same day and checked to see if the money was removed and it wasAfter months of nothing I tried to contact the company all that was valid was the email address the phone number given *** is a non working number, so I emailed them 7/6/today is 8/2/and I still haven't received any type of responseI would like my product or my money backI have contacted all delivery options and they said they haven't received anything from that company for my address and that's all they could tell meI canceled that card and since received a new one to cover

Orderd item on perfect exchange site item was not received
Purchased olive green flight jacket on 4/3/paid $Credit card was chargedReached out to perfect exchange twice via emailNo response attempted to reach via phone number listed - unsuccessful it is a non working numberAn email confirming my payment was received and I should expect another email once the shipment is mailed along with tracking number from uspsTo date I have not received a response to any of the emails