The Simple Car Store

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. This response is a bunch of bull. When we sat there and signed the paperwork for the new vehicle sat right there and told us to our face that everything would transfer to the new vehicle INCLUDING  the warranty.  I would not of paid for over a year on a warranty on a vehicle I did not have if I had thought the warranty didn't transfer. This is what they do they always wash their hands of situations that they don't want to take responsibility for. Regardless who we pay the warranty money to it was the simple car store who was responsible for making sure my vehicle was covered. And because we trusted them and their business practices is why we are now eating a 1300 car repair bill. This place is horrible.

Regards,

Alexis [redacted]

they are shady people, they lie about 500$ down and sell you vehicles that will break down . It is no worth your money or time to deal with these people , save yourselves the headaches. They harass you when your payment is due and will threaten you. really un professional.