Things Remembered, Inc.

Hello-
We apologize for this situation.  Our clearance merchandise is stocked in our stores and availability is limited.   Orders for this merchandise placed online are fulfilled through our store locations. 
The merchandise in question was communicated as out of stock from...

the store that was to complete the order.  We notified the customer as soon as this information was available to us, and did not get a reply.
We have apologized and provided a gift voucher to the customer in the amount of the out of stock merchandise, to be use on a future purchase.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

This order was refunded on 7/22/15.

We are sorry about this poor experience.  We will issue a check this week to refund this purchase.We are sorry that we did not receive any prior communication on this.  Not that we have been made aware, we will make it right.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have found and attached the confirmation of the receipt of my e-mail from Things Remembered on September 19th.  Things Remembered has my e-mail address and the questions I had,and they should respond to what I sent them.
Regards,
[redacted]

We apologize for this situation.  The refund was processed in full this am and will settle with our bank at midnight tonight, 3/7/16.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]