Thrift Books LLC

I'm sorry to hear your order order arrived lateUnfortunately, orders going to Detention Facilities are subject to holds and may not arrive within the original delivery time frame so we cannot guarantee on time deliveryI would suggest sending orders to a facility with free, standard, shipping in
the future
Our sincere apologies for any inconvenience

Our apologies for the delayed replyI have looked into your orders and see that we have issued a full refunds for Bates' Pocket Guide to Physical Examination and History TakingIf you have not received this refund yet, please let us knowAlso, we're sorry that Boards and Wards (Boards and Wards
Series) was not the ordered conditionI have issued a full refund for this item as well. Please check your PayPal for this payment. We do apologize for the frustration you have encountered and thank you for brining this to our attention

Greetings from ThriftBooksI sincerely apologize for the inconvenience you have encountered.Can you please reply with your order number so we can look into this for you?All the best

I'm sorry to hear you have not received your orderI have issued a full refund for this order, please allow 2-business days for the refund to be returned to your PayPal account
Please log into your account and be sure to add your apartment number to your saved shipping address to avoid future
delivery issues
Again, I apologize for the inconvenience
Sincerely,
Amanda

We are truly sorry that you received the incorrect item in your orderUnfortunately I was unable to locate any orders by the order number ***.Would you please double-check its accuracy and get back to us? Thank you for your assistance

Hi,
I just wanted to ask about my claim, ID#: ***.
Thriftbooks.com did agree to refund me, and I believe they said it would take 2-business daysIt is well past that, and I have not recieved any notifications or anything concerning their refund of $
Thank you very much
Sincerely,
***

Good morning, I'm sorry to hear your order never arrived. I have issued a full refund for this order. Please allow 2-5 business days for the refund to return to your original payment method.

Good afternoon,
 
I'm sorry to hear you received a damaged book. Unfortunately I was unable to locate an order for the title from your account. Can you please log into your Thriftbooks account and provide me with your order number?
Here is how you can find your order number once you are...

logged into your account:
 
1. Click My Account (top right of the page)
2. Click Order Summary
3. Select an order number to open the order to display the titles
 
Once you have this order number, I will be happy to further assist you with this.
 
Again, my apologies for the inconvenience.
 
All the best,
 
Amanda
 
Thriftbooks.com

We are truly sorry to hear you have not received your refund from eBay. Can you please email us at [email protected] and include your order number so we can look into this for you? Our sincere apologies.
-Amanda

Hello,
 
I'm sorry to hear about the trouble you encountered with your recent order. I have looked into your account and see that we have issued a full refund for this order.
Please let us know if there is anything else we can assist you with.
 
Again, my sincere...

apologies.
 
All the best,
Amanda
Thriftbooks.com

Good morning,
 
I'm sorry to hear of the inconvenience you have encountered. I see that our team did issue a $5.00 refund to your PayPal account on 7/29/16. If you have not received this refund of $5.00, I would suggest contacting PayPal.
 
Again, our sincere apologies for any...

inconvenience.

Complaint: [redacted]I am rejecting this response because:
The issue is not resolved.  I have not received a refund for the product that I ordered and never received on 9/17/15 (6 months ago).  Order number from Thrift Books is #[redacted].
Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: I acknowledge that county jails and tdcjs gtta look thru the books first so it takes a awhile. thats why I sent it expedited so it wont take as long as the free shipping method but until after the order was made was when the email comfirmation of order said that it would take 4-8 business days which is the same as free shipping in my area. san antonio. ive received books from yall plenty times. so I know how long they take which is like 5 or 6 days max on free shipping. thats why I wanted it expedited. so may I please get my refund back for the shipping cost. I just want to be treated fairly. Thank you for your time.Sincerely,[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. And thank you very much. Sincerely, [redacted]

Good afternoon,
 
I'm sorry for any confusion surrounding your third item on order...

#[redacted]. I show that the two items you received were shipped together from Atlanta. The 3rd item was shipped from our Auburn, WA location. I have looked at the tracking and it shows that it should be delivered today or tomorrow.
 
If you do not receive your order by the 14th business day, please let us know.
 
Thank you for your patience.

Good afternoon,
 
I'm sorry to hear that we did not meet your expectations on your recent order and I apologize for our mistake.  I checked and unfortunately we do not have a replacement I can send to you. However, please check your email as I have emailed you a token of our apology....

Thank you for letting us know about this situation so we can improve.
 
Again, my sincere apologies for the inconvenience.
 
All the best,
 
Amanda
 
Thriftbooks.com

Hi [redacted],I'm very sorry but we do not have record of this purchase. Can you please check to make sure the order was placed with our company? If you could forward the order confirmation, that would be extremely helpful. Again, my sincere apologies for the inconvenience. All the best.

Hello,
 
I'm sorry to hear about the trouble you encountered with our returns process. I have looked into your order and see that we have issued a book price refund of $57.98USD. Again, we do apologize for any inconvenience.
All the best,
Amanda
Thriftbooks.com

Good morning,
 
I'm sorry to hear you have encountered an issue with our Customer Service Team. If you have any questionable charges on your business credit card, we suggest filing a dispute with your bank. Once we receive the dispute, we will be happy to address it for you.
 
All the...

best,
 
ThriftBooks

We're truly sorry that you have received books in poor condition. Can you please supply me with your order numbers and the titles of the damaged books so I can make sure the refunds have been processed and returned to you? Again, we do apologize for the frustration you have encountered.