Thrift Books LLC

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Hi [redacted], we're truly sorry for the delayed reply. Can you please reply with your order number so we can look into this for you? Thank you for your assistance.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Please proceed to close my complaint against Thriftbooks.com.  I just received the third and final book, and am thus a satisfied customer.
 
[redacted].[redacted].[redacted]

Hi [redacted],
  
We have issued a full refund for this order. Again, our apologies for the inconvenience.
 
All the best,
 
Amanda

I received an email from the company about processing a refund. Please disregard this complaint at this time.Thanks,[redacted]

I truly apologize for the inconvenience. I found that although we issued a refund for this order, it was not processed. However, I have gone directly into PayPal and have sent you the refund using the "Send Money" option. You should see this in your PayPal account shortly.
 
Again, my apologies for the inconvenience.

Complaint: [redacted]
I am rejecting this response because: below is the transaction that I filed the complaint about that I still need a refund for.   
Sincerely,
[redacted]

I have refunded your shipping charges on this order. Going forward, please consider sending orders to detention facilities using standard shipping.
Please allow 2-5 business days for the refund to be returned to your original method of payment.