Thunder Labs

I ordered a magic mat from thunder labs in December 2019. I have yet to receive my product after countless unanswered emails.
I ordered a magic door mat from thunder Corp on December 30th 2019 I followed up with the company via email on 1-27 and they responded on 1-31 indicating it would be four to six weeks. I then followed up with a company again on 3-19 to see where my product was. They then responded on 3-23 blaming covid-19. I have been followed up with a company on 4-28, 5-20, 6-16 and today; all with no response. I want a refund of my original charge for $45.08.

I ordered from Thunder Shop out of Los Angeles, CA on January 28, 2020 using my debit card from my personal checking.
I paid for the product of 2 adjustable space racks on January 28, 2020, Confirmation #XXXXX of which that amount was deducted from my checking account using my debit/credit card. I attempted NUMEROUSLY to get a response or a refund with no response. Absolutely NO communication and NEVER did receive this product.

Placed two orders with Thunder Labs in January 2020, did not receive products nor a refund when requested in March 2020.
Purchase date: 1/6/20
Two orders, one for *** second for ***
Order# XXXXX Adjustable Space Rack (Qty 4)
Order# XXXXX Adjustable Space Rack (Qty 3) & 6pk Fridge Magnet Hanger (Qty 1)
Payments deducted from debit card account (statement attached) 1/6/20
Orders never received. Contacted company 3/29/20 for refund; response received same day apologizing and requesting a week to sort it out. Never heard back, never received refund. Thunder Labs basically stole my money.

Ordered 2 rugs 12/15/2019. Contacted the issue to they responded order on the way. 6/26/2020 order not received Paid 12/15/19
Thunder Shop, CA order # XXXXX received $67.78 on 12/15/2019 for 2 rug mats. I have not received them yet as of 6/26/2020. I emailed to asking if I could get my rug mats sent to me. Everytime they responded: Thank you for your purchase! Hi ***, we're getting your order ready to be shipped. We will notify you when it has been sent. NOTHING COMES. I emailed them at else 4 times. Now I found out they took they website down. In each email I asked for rugs or refund. Nothing yet. Cannot find phone number.

***
Vero Beach FL XXXXX
United States

***
Shipping method
Free Standard Shipping

Payment method
Payment method $67.78

I ordered 2 of this companies space saver spice racks in early January 2020. It stated 4-6 weeks for delivery & by end of March 2020 I had not received my order. I emailed them & was told they were having issues due to the shut down from Covid-19. I should have had my order weeks before that happened. I asked them for a refund & was told they don't issue refunds. It is now July 2020 & I have emailed them quite a few times with no response. I still have not received my order. I believe this company is a scam. They are fraudulent & thieves!! BUYER BEWARE!!!!!

I placed an order on 12/30/2019 for two spice racks @ a total of *** order number XXXXX. I've been emailing them continuously since February and was actually receiving responses but refusal to refund my money. Last 2-3 times no response and their store has been removed! This is totally unacceptable and reading reviews sounds like they haven't been responding to Revdex.com.
Product_Or_Service: 2 spice racks
Order_Number: XXXXX

Ordered 2 face masks in February 2020. Have contacted thunder labs 3 times. The response require you to check shipping stats, which just loops.
I have 180 days from order paid with PayPal and have opened a complaint with them with no response. Ordered in February 2020, so need to complete complaint within 10 days. Today is June 22, 2020. How can this be resolved with expediency ?

Made an online purchase costing me $60 USD. Product was never delivered and company did not respond to any of my multiple status inquiries.
Product was paid for and I never received my order. Company did not respond to any of my multiple emails. Website is now nonexistent.

I ordered and paid for a product, in January, sent an email when it didn't come, sent two more emails 1 asking for refund. No reply.
the order number is XXXXX. I paid with a credit card 67.48.

Ordered 2 N95 masks and paid $66.57 on 2/26/20. Emailed them Natch and April. No response. No product! Scammers! Paid by PayPal, unable to get refund.

Never received purchased products
I purchased 2 Smart Ear Cleaners from Thunder Labs on 1/8/2020 (order #XXXXX). I was charged *** alone for shipping for product I have yet to receive and I have not had any further correspondence back from the business since 2/21/2020 when all they provided was an apology. I asked for a refund multiple times in the absence of getting the product delivered and was never granted a refund. As far as I can tell, this company is a scam since I've never had these kinds of issues with many other online retailers.

ordered 01/20/20 and 6 months later still not received. emails get response saying they will mail.
scammers. paid paypal and can't dispute.

Made a purchase from Thunder Labs (Thundershop) and never rcvd item nor will the Co respond to my attempts to contact.
Seeking full refund
Order #XXXXX
1 Blue Light Skin Pen ***
Expedited Shipping
***
Federal Taxes
***
State Taxes
***
Total
***

I placed as well as I paid in full for order #XXXXX on
February 22nd 2020. I used my Chase Bank Visa Debit Card
XXXX XXXX XXXX XXXX
10/24
894
***
*** Still ***
*** XXXXX
XXX-XXX-XXXX
***
They (ThunderShop) sent an email to the acct listed above telling me that my order # was XXXXX and they confirmed the order as well as they acknowledged that they had received full payment from me and my order would be promptly shipped to the address listed above.
I was told that I'd receive my order w/in 7 to 10 business days. It is now going on day 108, and I have yet to receive the item I purchased, nor will the Co (ThunderShop) return any of the 6 emails or 2 hard copy letters I sent via USPS.
I'm requesting a full refund in the amount of ***
I no longer want the item. After everything I've read about this Co. (ThunderShop)...I believe that any item from them would either be of low grade quality or just flat out not work. Said item might even end up doing more harm than good.
Thank you for your time in this matter.
Always

I purchased an item 4 months ago and have not received it. My credit card has been charged, but the website is gone & company is not responsive.
I purchased a dog bed on February 24, 2020 for *** with a credit card (Order Number XXXXXX). I received an email confirmation that day from *** saying that I would be notified when my order was shipped. I have not received another update since then. I've replied to the email multiple times asking for an update (and to *** thinking it was a typo), but have not received a response. Both emails come back as undeliverable. There are links in the original purchase confirmation email to either "View Your Order" or "Visit Our Store" and both have since been disabled.

I ordered 2 masks on February 26th, in lieu of the corona virus. After multiple contact attempts, nothing. No masks still.
on February 26th I ordered two masks from thunder labs. Order #XXXXXX, totalling *** that I paid for through pay pal. After a month, I reached out to thundet labs requesting an update. Their response was delayed shipping due to high volume of orders. They asked for a little more time. Another month went by, and still nothing. I requested a refund considering it was now past the alloted time per their website and email. I kindly requested a refund to which they refused. It is now going on 4 months. This is not how a business is supposed to operate and quite honestly I feel like I have been robbed for

I ordered an item from ThunderLabs on Jan.8, 2020 and never received the item. They accepted payment from my credit card on Jan 8, 2020.
I ordered a spice shelf from Thunder labs on Jan. 8, 2020. My order # was 48193. They accepted a $40.00 payment through my credit card but I have never received the item and I can not contact them.

I ordered a spice rack from Thunder Labs on January 8, 2020. As of June 11, 2020 I still have not received what I ordered.
I purchased a spice rack for a total of *** on January 8, 2020 - order #XXXXX. On January 16 I emailed customer service, as I had not received the product or any notification of shipment. On January 26 I received the following response:

"We apologize that your products are taking too long to be in your hands. Factors such as delayed logistics and customs clearings may have an impact on the delivery time. We are doing our best here to make sure you'll receive your goods as soon as possible.

We apologize for the delay to receive your order and we understand that you paid for expediting shipping.
I just refunded the shipping cost amount in full. You should receive an email soon with the receipt."

I did indeed receive the refund for the shipping in the amount of *** However by January 31, I still had not received the product or any shipping notification, so I emailed again. On February 6 I received the same form response as their last email. I continued to wait.

I'm March 17 I still had not received the product or shipping notification so emailed again, this time asking for a refund, and received the following response on March 21:

" We are sorry for the inconvenience, but we are experiencing some technical difficulties and delays in shipment. However, we are working our best to correct the situation. Since the issue with the virus is out of our control, we ask for your patience."

Again I waited. On April 18 I emailed again and this time received no response. As of June 11, 2020 I still have not received the product that I ordered in January 8, 2020, and they are no longer responding to emails. I see now that others have also had this problem with this company. I would appreciate help in resolving this matter. I don't care if I get the product at this point, but I do want a refund. Thank you.

I placed an order with Thunder Labs Jan 05, 2020 was charged $64.18USD on credit card and still have not rec'd item. Order#***

Fer 09,2020 I got an email from Thunder Labs stating factors such as delayed logistics clearings have an impact on delivery time. This is May 2020 and still haven't heard from them.

This company, 'Thunder Shop,' never sent me the below product after taking my money, and there's tons of people commenting on their social media they they've been stolen from as well.

This is not okay, especially not now. How can I ensure we get our money back?

Thank you,

***

Forwarded message
From: Thunder Shop *** >
Date: Tue, *** 28, 2020 at 2:14 PM
Subject: Order #XXXXX confirmed
To: *** >

Thunder Shop

Order #XXXXX

Thank you for your purchase!

Hi ***, we're getting your order ready to be shipped. We will notify you when it has been sent.

I ordered from this company 6 months ago and never received the product, they do not answer emails
I ordered a Nebul Light, order #XXXXX on January 28th, I paid 45 dollars thru my PayPal. Never received