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Thunder Labs

28308 Industry Dr, Valencia, California, United States, 91355-4103

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Reviews Online Retailer Thunder Labs

Thunder Labs Reviews (%countItem)

I ordered 3 black carbon masks and my account was charged $89.00 and I never received the products. I sent 3 emails and no response.
On February 26, 2020, I ordered 3 black carbon masks. My account was charged $89.00 and I never received the products. I sent 3 emails and no response. Confirmation number is *** which was emailed to me on the day of purchase.

Desired Outcome

I would like to receive a refund for the products that I never received.

I ordered two magic door mats from them totaling $68.30, 5 months ago and never received them.
On Wednesday Dec. 18, 2019, I ordered 2 magic door mats online from Thunder Shop (***)
My order number is #***

I still have not received the mats I ordered. I e-mailed them about a refund and they have not responded.

Desired Outcome

I would like them to refund my money since I paid for door mats and they are not sending to me. I do not wish to wait any further for product and would like a refund.

I ordered face masks over 6 weeks ago. I have yet to receive them and after numerous emails, no one from Thinder Labs will respond.
I ordered 3 face masks from Thunder Labs in February 2020. I have yet to receive them. I sent emails on 4 separate occasions. I have yet to get any response. When I tried to call I got a recorded message stating no one was available. I left a voicemail but have yet to hear from anyone.

Desired Outcome

I want my masks. If I can't get them I want my money back, $89.97. The attached screenshot shows the order and money I paid for the masks.

placed order for 2 N95 face masks $59.95 on February 25th. Paid by credit card. Order number ***. No response to my emails and no delivery of mask
Placed order online at *** for 2 N95 face masks on Feb 25, 2020 for $59.95. Paid with credit card. Received order confirmation number XXXXXX. Sent emails on March 17 and April 4 inquiring about delivery. Have not received masks or response to my emails.

Desired Outcome

Refund of purchase price or delivery of products I paid for.

Order product. Took billing but did not give any expected time. I sent 3emails requesting to cancel. None responded. Complaints stating ssme.
Order N95 mask. Advise update. No response. Ask to cancel no response. Reviews advised same result. Company must be stopped.

Desired Outcome

Refund of purchase.

I never received these masks. Please refund my card for the total purchase price, $234.60
Thunder Shop
ORDER #***
Thank you for your
When I click on "order status" the message reads "Thank you for your order! We will notify you as soon as your order ships!"

My credit card was charged the full price on March 2, 2020.

I've never received these masks and have gotten no reply to repeated email messages sent to them. I have been unable to find a phone number or direct contact on either the website or Facebook page.

I'd like to be refunded.
$234.60
Thunder Shop
ORDER #***
Thank you for your

Desired Outcome

Full refund to the credit card used for purchase: $234.60 Visa

My order never arrived and customer service is not answering.
I ordered a led lamp (nebulight) from *** Feb 1st and never received my product. After three emails I have not gotten my money back or an answer from customer service. Then I found out many similar experiences from a review site: ***
Seems like they have replied to some customers and claim the items can't be shipped because of the Corona situation, but they are still selling items, taking the money and claiming that they are ''in stock'', but never sending them. They are also using pictures/videos of a young girls youtube video to sell their lamp, which is a totally different product in the video. ***I
I tried to contact authorities here in Europe, but they couldn't help me and guided me here.

I have more documentation, but I could only add one below.

Desired Outcome

I want a full refund of the product and shipping (37.97 dollars)

I order 2 items from this online company. I never received the 2 items. I would like a refund as soon as possible.
I ordered 2 items (n 95 masks) from an online company by the name of Thunder Labs/Shops on March 12, 2020, order #XXXXXX. $29.00, each a total of $67.63 with taxes. I paid for this order with my bank debt card. On March 13, 2020, $67.63 was withdrawn from my checking account per my bank statement.

Desired Outcome

I would like a refund asap.

I ordered N95 masks over 1 month ago & paid $155 for them. Theyre based out of CA & theyre still not here. Ive emailed them several times
Order #*** ordered March 5th for $155.32 Its still not here. I've emailed them several times. Theyhqvent answered, I havent gotten my product and no refund

Desired Outcome

I ordered 5 N95 masks online with replaceable filters. I want them or my money back

Company took my $96.65 and has sent me nothing. No response when trying to contact them.
I placed an order on 2-25-19 for the price of $96.65. It was captured under ORDER #XXXXXX. It is now 4-6-2020 and I have not received anything from the 'company'. I have contacted the company multiple times with no response.

I have gotten a phone number that should be reported to the authorities as it was directly connected to this company.

XXX-XXX-XXXX

Desired Outcome

I would like a refund as this is a 100% scam. If a refund is received, I will not report to the FBI.

Order #XXXXXX on 2/25/20 an order was placed to purchase 4-N95 masks for the sum of $90.04 using my Diners Mastercard. Have not received merchandise.
Order #XXXXXX on 2/25/20 an order was placed to purchase 4-N95 masks for the sum of $90.04 using my Diners Mastercard. As of today's date (4/2/20) I have not received the merchandise in question.

Desired Outcome

I request total refund.

Placed order on 2/5/2020 and never received my order .. will not reply to me ..
I ordered 1-electronic acupuncture pen 1-electric nail care machine 1- beard grooming kit and 1- automatic bottle opener on 2/5/202 . I paid $35.98 with my master card debit card . I have emailed them 6 times to no avail . They will not respond and I cannot find a phone number . I would love to get my order but if not I want my money back .

Desired Outcome

I would love to get my order but a refund would be great to

I made a purchase on 2/25/20. To date I have not received the product. I've sent 3 emails requesting information or updates with no response.
The purchased item, which was charged to my credit card has yet to be delivered. 3 email attempts have gone without response. Their Facebook page shows multiple people in the same situation where purchases were made and no product was ever delivered.

Desired Outcome

Reimbursement and protection for others from these scammers.

On 2/25/2020 I ordered Two N95 mask respirators. I have not received them. My credit card has been charged on 2/25/2020.
On 2/25/2020 I received an order acknowledgement #XXXXXX. The masks were to be shipped in 5 to 7 days. As of today I have not received the Masks. On 2/26/2020 I sent an email requesting a ship date. No reply. I have sent an additional 3 emails and placed 2 phone call and left messages regarding my order. I have not received a reply. I looked up complaints regarding this company and found so many complaints regarding people never receiving the various products they ordered from this company. It looks like a scam is being perpetuated on consumers. My master card ending is *** was charged as follows: N95 Face Mask Respirator x2 39.88, Fed Tax 2.80, State Tax 2.40 total $45.18. I would appreciate it if the Revdex.com can do something to stop this scam company.

Desired Outcome

I would either like a full refund or the 2 Masks that I ordered.

I ordered a face mask for $29.99, totaling $41.08 on February 26, 2020 from this company and I have never received it. They said it's on back order.
I have emailed them multiple times and I have not heard back from them. I no longer need the mask so I want a refund.
Invoice ID:

Desired Outcome

My full refund

Placed an order March 8th 2020 they will not refund reply to emails this company is taking peoples money and you'll never hear back from them
Placed an order to Thundershop aka thunder labs on March 8th 2020 for two The breathe premium carbon filter masks total amount charged to my *** bank card $67.93 order # XXXXXX they will not reply to my emails they don't have a phone number this place is stealing money from people.

Desired Outcome

I want a full refund

On Feb 24, 2020 I ordered 3 masks from Thunder labs from an Ad they put on FB. I have the emails to prove this along with a bank statements.
Order #XXXXXX

The Breathe Premium Mask x 2

My Debit card was charged $59.68

Order#XXXXXX

The Breathe Premium Mask x 1

My Debit card was charged $41.31

Both transactions occurred on February 26, 2020

Desired Outcome

I would like a full refund for both transactions. Total amount is $100.99

Scammers. I have tried contacting them several times by email, phone and facebook messenger. They do not respond.
They took the payment on February 5th and never shipped the item.

DO NOT ORDER HERE.

I ordered an item from their shop on March 8, 2020. I have received no information on shipping even though their website states it will ship in 3 days
I have contacted them twice already with no response. I purchased on 3/8/20. Order number

Desired Outcome

I no longer want this product as it was a gift and the date needed has passed due to their delay.

Charged my credit account. Never received item, or any followup for that matter. Never have received a response from continued attempts to contact.
Ordered Jan 19. Order Number XXXXX. They are online everywhere and should be shut down, appears to be a complete scam.

Desired Outcome

Full refund.

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Address: 28308 Industry Dr, Valencia, California, United States, 91355-4103

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This website was reported to be associated with Thunder Labs.


This website was reported to be associated with Thunder Labs.




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