I spoke on the phone with [redacted] this morning on her phone number ###-###-#### at approximately 9:21 am PT regarding her orders. We resolved the complaint, and we have replaced her tickets with upgraded seats at no additional cost that will ship to her at her address at [redacted]...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
It's been refunded Regards,
[redacted]
We have been unsuccessful in our attempts to reach this client in order to try and rectify the situation. Please call [redacted] at [redacted] at your earliest convenience. Thank you!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
The refund of $50 was processed on 3/29/17, however, there was an error with our payment processor which led to the refund process not to complete. Our controller manually refunded the $50 back the the customer's PayPal account that was used for the original payment for her order. Attached is...
support proving that the refund was processed. I have emailed the customer with the attached proof to advise that refund has been taken care of.
I spoke on the phone with [redacted] this morning on her phone number ###-###-#### at approximately 9:21 am PT regarding her orders. We resolved the complaint, and we have replaced her tickets with upgraded seats at no additional cost that will ship to her at her address at [redacted]...
[redacted]. Best,[redacted], ###-###-####
The client has been issued the full requested refund of $1,495 back to their Visa card.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
It's been refunded Regards,
[redacted]
We have been unsuccessful in our attempts to reach this client in order to try and rectify the situation. Please call [redacted] at [redacted] at your earliest convenience. Thank you!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
The refund of $50 was processed on 3/29/17, however, there was an error with our payment processor which led to the refund process not to complete. Our controller manually refunded the $50 back the the customer's PayPal account that was used for the original payment for her order. Attached is...
support proving that the refund was processed. I have emailed the customer with the attached proof to advise that refund has been taken care of.