Tim Ellis Hardwood Floors

I booked All My Sons on 9/15/for a move on 9/30/2016, based on the information I was quoted below:
?Based on everything that you've told me, I am going to have you hire us at an hourly basisThe time starts when we arrive at your current location and stops when the final piece of furniture is in place at your new homeIt?s all based on an hourly rate of only $You?re receiving full time employees and one foot truck to hold all your furnitureKeep in mind that the hourly rate is prorated into minute intervals after the hour minimum is met to save you as much as possiblePlease note that any packing and unpacking labor is a part of the hourly rateWe just ask that you pay for any materials you use of ours, and if you prefer to supply your own, there will be no additional charge for materialsWe do charge a standard transportation fee of $129.00, that gives my men minutes to your location and minutes back to the warehouse after the job is completeThe b

Fraudulent chargesOvercharged times over
I had used this company yrs ago and they were goodSo of course I called them for the next moveI was quoted First it was men at hr., then Amber changed it to men at an hrThey came 2/to pack and after hours of slow poking they packed up half at an hr men not lots of chit chat a lot less working to the tune of March they came again men not as quoted and they showed up at 11, charging travel time but charges started at 9am at the shopThis day they worked very extra slow that caused overtime at an hourAfter hours of which was overtime they billed What happened hereThey charged me in storage fees and came back for a few things at one house, where the truck got stuck in the mudFinally showed up and charged me And they really were fast so they didn't work for freeTotal charged to my GM MasterCard $8,For a bedroom 1400SF house which was the same as the pr

What was contracted and estimated, including dates and times, was not executed by All My Sons
Sales rep met at the location on 5/to quote***'s move - one pick up location, one destination, moving specific items from one home to the other, including weekend storage on the truck Same sales rep returned on 5/to quote ***'s move - same pick up location, different destination, including weekend storage Two separate estimates were generated for the two separate orders Move date for both was 6/
On 5/30, 5/and 6/1,*** contacted the sales rep to confirm arrival time by the crew On 5/I was told they would call on 5/or 6/to confirm At 6:pm on 6/1, I contacted the sales rep again since I had not received a scheduling call Fifteen minutes later *** called to confirm arrival of my crew at am on 6/ *** received calls for his schedule, same arrival time for his agreement, also on 6/
At 11:am on 6/

I called All My Sons Movers in Roswell, GA and asked them if they did eviction moving I was told that they did and they understood that they had a time limit of hours while the Sherriff was there and they had to be on time I felt confident that they understood The day of the eviction the sherriff showed up but the movers didn't I called them and they said they were behind and would get there when they could I told them I wouldn't have hired them except that I was assured that they would be there on time The sheriff stayed almost hours and had to leave The movers never showed in that time I was treated badly by Wendell when I called during those two hours I spoke with Jason and told him I expected a refund and he said he would give it I will never call or use them again

I hired All My Sons moving to move us from our house in Sugar Hill, Georgia to our new house in Woodstock, GeorgiaWhen I initially called them to inquire about how much it would cost me to have them move us, I was told that it would $an hour for guys and a ft truckI was told that there would also be a flat fee of $to cover gas to and from the office; and that there is a minimum of hoursWhen they came out on Friday march 4, 2016, they wrapped all the furnitureWhen it came time to pay,I was shocked ot learn that my bill was over $when I expected it to be around $What I was never told was that it is mandatory for them to wrap the furniture (I learned this when they arrived and I told them to just use blankets); I was also not told that they charge 3% for using a credit cardI called the company to discuss this with them and spoke with ***He did not listen to what I was telling him, instead he told me that they only give an approximation of how long i

I recently moved with All My Sons moving companyI was moving from a two bedroom into a one bedroomThe bill was much larger than it was quoted for
The move was on Friday June 3, I reserved my move back on April 7, and put a $deposit down via Debit cardAt the time of reservation I also Received an E-mail quote for $(men) an hour for minimum of hours with a flat travel time fee (It was never disclosed to me what that fee would be)
I made this move as easy as it could possibly beI had moved all of my belongings into boxes and placed and labeled them in the living room, the second bedroom/ study only had about boxes in itMy mattress was still on the old bed frame I had, I disassembled my dining room tableI ended up buying all new furniture (sectional couch, bed frame and dresser)The washer and dryer were disconnected but not yet moved out of the laundry closetThe large furniture (sofa and love seat, bed frame, futon and dresser) was all going to

I scheduled a move with a moving coordinator representing All My Sons Moving (AMSM) from Atlanta, Georgia to Orlando, Florida (which is approximately miles)I lived in a two bedroom apartment that had beds, coach, chair, TV's household goods and prior taped up moving boxes in a storage facility on site that were from the previous moving company and they quoted me $5,for the entire move
On the day of the move two people showed up with no moving equipment (boxes, tape, blankets or dollies) they stood around for about three (3) hours requesting additional help from their managersFinally a few hours later one more person showed up but left shortly there after because the company was short on staffNeedless to say the move took almost ten (10) hours to complete even with elevators and ramps to then find out in the last hour they (AMSM) did not have a big enough truck! So they (AMSM) had to come back the next day to finish, there was only ten (10) boxes and a headboar

I called the company at*** to determine their availability to conduct a short suspense move I called on Sunday afternoon for a Monday afternoon move The company was available The representative that took my reservation told me there was a $deposit required to confirm the reservation He told me that the fee was not a nonrefundable fee and that if I cancelled the deposit would be reimbursed to me I called the company back after minutes to cancel the reservation This time I spoke with a female representative who informed me the my reservation was cancelled, and that the refund would be issued to me the following morning She informed me as a precaution, I should call in the morning just to ensure the refund was issuedThe following morning I called the company to confirm my refund and was given the run-around for nearly 2-hours Finally, I spoke with a female representative, ***, who informed me that in order for the company to issue a refund I needed to p

These people hold your furniture hostage until you pay them, and charge extra for using a card to paythey charged us for shrink wrap and tape
These people ripped off an year old lady by charging her for tape and shrink wrap and boxesthey would not unload her furniture that was inside the truck until they got paid in cashthey charged by the hour for the time it took to go get the cash from the bank while they did no work

My husbaWend and I reserved and scheduled a move with Alk My Sons months prior to our moveWe put down money to reserve/hold this date and confirmed the moveThe day of the scheduled move (at the time All My Sons said they would arrive) they cancelled on us and stated they need to rescheduleThey told us due to the weather "up north" the trucks didn't make it backAlready sounded weird but we chose to give them the benefit of the doubt and reschedule for the following dayThe following day came and they informed us they would be at our place to move us around and would call us before they cameWe received no call that morning so my husband decided to call them since it was past the time they told us they would be at our location.*** is the man we were dealing with, he answered and told us he had just got in and would give us call back, not even minutes later someone else calls us giving us the same story about weather and they needed to rescheduleNo apologies,

I purchased moving services from this company in April I was given a quote of $to pack and load my household belongingsAfter the company had already packed my goods in the truck, I was given another quote of $I was not able to pay this since it was double what I was expectingThey are holding my goods in storage and will not release them unless I pay what is owed, even though it wasn't the quote I was originally promisedI now owe $- money that I don't haveI have requested that I be allowed to retrieve some of my belongings at a reduced price while giving them the remaining items to do with what they wantI have been told that I cannot - it is either all or nothingI am extremely unhappy about their attitude and customer service in addition to the increase from the original quote
Product_Or_Service: Moving and storage services

Over charged for materials and weight
All My Sons overcharged me for weight and material from a recent move I had boxed 99% of my belongings before they arrived I was quoted men and two trucks I only received men and one truck Extra man showed up about an hour before the completion of the load up Next day the charged me $for the weight of the truck The move was less that miles one way This was not in the estimate I believe they used some ways to scam me as I was exhausted by the move I have E-mail from supervisor*** stating he would work out the billing corrections but then never heard back

NEVER USE THESE GUYSI wish I would have read the reviews before I bookedThey scheduled me for an afternoon move on SaturdayThey didn't show up till 6:that eveningI only heard from the operations team at 4:30PM letting me know something happened with their scheduled driver and they MAY be able to move me that dayI agreed to an afternoon move, but according to their ops manager***, afternoon move means any time after 12PMI AGREED TO AFTERNOON NOT AFTER EVENINGI have a week pregnant wife who could not go to sleep because of thisShe didn't get to lay down until after midnight I had to call them for status updates Not once did they reach out to me to let me know what was going on Wasted a whole day and these guys never kept me in the loop about what was going onNot to mention they only moved the furniture in the house, the left the boxes in the garage/basementI had to move all 50+ boxes myself after paying them over dollars for the whole moveThen I

I was given an estimate to move a one bedroom apartment as $The move took twice as long as estimated (six hours when estimated hours) to move ten miles The company charged an outrageous amount for packing tape and wrapping and to charge the move in the field I was not told that the packing material would cost $(worth $at Home Depot) and to charge the move would be an extra $ The total amount for the move was $ It was a bait and switch move The company increased the charges by slowing down the time it took to move and by charging outrageous pricing for materials I should have been told up front the cost of packing material and what I may need so I could purchase the materials myself and I should have been told that I would be charged $to use a credit card I started calling *** *** the day after the move and he avoided my phone callI had to call the main number in Texas and it was only after I tried to call the owner that Mr*

I contacted this company and spoke with ***, a sales representativeI proceeded to email him the contents of my home to guarantee that one truck would be enough I explained that I need highly experience packers and movers and agreed to use this company with three servicemen @ $hr *** informed me that the company does not supply "shrink wrap." With this knowledge, we purchased two rolls ($eaand two rolls of tape from *** a min drive from our move) The team arrived on time but took almost an hour to assess the moveWhen we arrived at our new home, the driver refused to unload with payment The charges were as follows, $for supplies, $credit card fee, $travel time, $for laborNeedless to say were not please to see that we were being charged for supplies that we provided, never heard of a $credit card fee...ever! and our deposit was not taken into consideration on any of the paper workThe driver was outside for the last two hours instead

I highly recommend [redacted] if you need to have your floors refinished. When I was working on my house to sell, I had four total bids from different companies to refinishing my '15 year old pre-finished hardwood floors'. It was obvious based on the inspection for the estimate [redacted] was going to do the best job. He ask questions, made observations, and pointed out things I had never noticed all things that none of the other three companies thought mention during their inspection. When all was said and done, I am convinced that the hardwoods [redacted] refinished sold the house. They were beautiful. The house sold in 3 days after being put on the market.","pos-1