Trimgenix Garcinia

July 13, 2017 After searching our database with the information you provided, it appears we have no record of [redacted]’s purchase. The charge amounts you stated are not identical to our trial package price. At this time, we would recommend [redacted] to contact her financial institution to locate the...

correct company that she placed her order with. We sincerely apologize for the misunderstanding and hope [redacted] comes to a quick resolution. Sincerely, Customer Support

April 13, 2017 After reviewing Ms. [redacted]’s complaint we want to apologize for any confusion. The package you received is a full thirty day supply, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if you like it, for just the cost...

of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. The 30 days begins from the day your order is placed. Because customer satisfaction is very important to us, we have refunded Ms. [redacted] for the two charges of $79.95 and $69.97 that occurred on 03/20 and 03/21. Please allow 3-5 business days for these refunds to reflect on to Ms. [redacted]’s bank account. In addition, her account with us is inactive; therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused. Sincerely, Customer Support