Tubs of Fun!

***, I’m sorry that you feel you have had an unsatisfactory experience with our service departmentI ensure you we take these kinds of complaints very seriouslyWe will not hesitate to service your spa; however, your unpaid balance must be paid before we can send another technician to your
homeOnce your balance is paid, please contact our service department at your earliest convenience with a day and time that works for one of our technicians to meet you at your homeDue to the nature of the proposed problem, we do ask that you be home at the time of service as our technician had your blue tooth system working properly for minutes while he was at your home on 05/08/Please note, if the system does prove to be in proper, working condition and there is no service needed, you will be required to pay our standard $service call feeIf you have any additional questions or concerns, please do not hesitate to contact our Service Manager, Monday through Friday between 9:am and 7:pmWe look forward to resolving this matterKind Regards,Andy ***