TungstenFashions.com

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [I don't understand what you're askingThe reason we are here in the first place is because I didn't get a 9" bracelet as I originally askedI still don't have a 9" and you're asking me if I want you to send me a 9"YesI want a 9"I've been saying that for almost a year nowI need a ".] Regards, [redacted]

I am sorry if we are not being clear What we meant is that we can send you the links to make the bracelet you already have larger, or we can send you another bracelet that is already a size 9, but you would need to send that back firstThank you

Mr [redacted] requested a special order of a Gold Ring that we do not have in stock He was informed this would take a few weeks to ship We have responded to every email and phone to let him know that since we do not carry this ring he wanted in gold, that is the reason for the delay We have refunded him in full.Thank You,Tungsten Fashions

I am so sorry about this mistake We have sent you a new bracelet as requested in a larger size We will email you the tracking number this afternoon If you need anything at all, please let us knowThank you and sorry again about thisHave a great day, [redacted] Tungsten Fashions

The customer should recheck that tracking as it does show scanned into the postal service system As stated in our last correspondence, it will arrive next week.Thank you, [redacted]

Your bracelet that you ordered was shipping to [redacted] Today, June 30th at 2:p.mEST with a tracking number of [redacted] **Thank you

Mr ***, we show a full refund in the amount of $on September 13th, Ref Number: [redacted] Please let us know if you have any questions or concernsThank you, [redacted] *Tungsten Fashions

Good Morning,The tracking number has updated and it does show that it has been 'Accepted' and should arrive next week [redacted] is the tracking and our outbound Please allow 2-hours to show up on the USPS website Thank you, [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowHello,I have attached the screenshot of the shipping details sent by Tungsten FashionsIt is still showing item shipped July and has no tracking dates on it.This is what I have been getting for a while nowI believe nothing has changed Regards, [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] [I have looked over my checking, saving, and credit card account I have monitored my mail and have not received any payment from this company I have no reference, no paper work that it was sent Only what the Revdex.com has stated by them This has been going on far to long This is the only company I have had problem with online Show me that the money was deposited into my account or that I cashed the check you sent Revdex.com is there any other avenue I can look into about getting my money from this company ] Regards, [redacted] ***

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] As of 9/6/2016, I have not received any refund form Tungsten Fashion This is the reason I have not responded to the last notification form Revdex.com Waiting on the refundRegards, [redacted] ***

Hi ***,We show a full refund on 9/3/for $44.95, the price you paid for the ring Please let us know if you have any questions or concerns about thisThank you so much and sorry for the hassle you had with this special order that were not able to fulfill for youWe show to have these rings in stock and can email you when they are here to ship out right away to youThank you, [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [I am very unhappy with all of thisNow I have to pay someone to put the links in for me because I dont want to return the one I have because last time I sent it back it took almost a year to get another oneVery disappointedSend me the links.] Regards, [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I have reviewed the response and and not happy because they sent me that tracking info on the 17th of November pf I rechecked the tracking and it still doesn't show that the package has shipped and they say I will receive it next week Regards, [redacted] ***

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] My bank was able to get the refunds that Tungsten Fashions failed to follow through on, so these refunds are a non-issue unless Tungsten Fashions does not have the ring they advertised, and therefore cannot provide me with the ring I ordered.As far as me being unreasonable, all I want is for Tungsten Fashions, is to provide me with the ring I orderedThe ring you advertise, and in the size that I ordered (Cicero mm wide in a size 17)You have a life time guarantee, but apparently it doesn’t cover Tungsten Fashions’ screw upsYou, Tungsten Fashions sent me a different ring in a wrong size (an mm wide ring in a size 16)Once I got an electronic caliper and measured the ring I found out why it fit so tight, and that it was not mm wideTungsten Fashions seemed fine about replacing the ring when I returned it on April 21st But then Tungsten Fashions sent me an even smaller size ringWhen I confronted [redacted] at Tungsten Fashions about the ring, I was basically lied toOn June 13th Ryan from billing at Tungsten Fashions contacted my email and told me the Cicero mm rings in size were inOn June 19th I received a size ring from Tungsten FashionsOn June 19th [redacted] from Tungsten Fashions told me the size 17’s wouldn’t be coming in until next month, so he said he sent back the ring I had originally sent back to Tungsten Fashions, but that is not true, I would have known immediately a size was not a size 17, and I would have returned it immediatelyIt wasn’t until I got my electronic caliper that I was able to find out the size of the ring, and why it fit so tightThis is how our exchange ended on June 19th:[ I had ordered a size in an 9mm width, knowingly sending me a size makes no sense to me***: You are welcome We will email or call you when they arrive***: Can I help you with anything else? don: NoI will have to see what else I can do about this]This is exact quote, and Tungsten Fashions is accusing me of being unreasonableIt appears to me they knowingly sent me a ring that is far too small, and then [redacted] tells me “You are welcome”, and now Tungsten Fashions accuses me of being unreasonable for wanting to have the ring Tungsten Fashions advertises in the size that I orderedWhy did Tungsten Fashions even have me return the ring if they had no intention of replacing it with the ring I ordered? The only reasonable explanation I can come up with is they don’t have the ring, but they don’t want to give me a refund eitherThey just want me to keep waiting for them to contact me when the rings come inAt his point I have already waited monthsThis all seems simple to meJust send me the ring I ordered, or a refund if you don’t have the ring Tungsten Fashions advertisesHow unreasonable is that?In my opinion this is not a good way to treat one’s customersThere are plenty of other places where people can buy ringsThis is all documented if Tungsten Rings wants to deny itIf they had sent me the correct ring to start with, none of this would be happeningTungsten Fashions appears to be trying to avoid responsibility for their own failures in this transaction, and they are trying to make me out to be an unreasonable personI think it is called projectionI think the reason for closing my account was to keep me from getting evidence to support my complaint, but I will have to use what I have, and hope it will suffice Regards, [redacted]

Here is the refund information, note, it still does not show to be back to his account until Monday, November 7th. When they give us a date, it is usually around 8:p.m. or later on that date, so let him know it could be until the end of that date early the next morning to post to his account. Thank you for helping me with this. I am here if you need anything at all. Thank you again,*** Sent to:*** ***Email:N/ATotal amount:-$USDFee amount:$USDNet amount:-$USDInvoice ID:32619Date:Oct 31, 2016Time:09:40:PDTStatus:Pending untilMonday, November 7,

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
[I have not received any refund nor have any refund from this company been posted to my banking account.]
Regards,
*** ***

Hi ***,We thank you for the order and will take care of this for you. We have shipped you both rings as you requested - tracking number: ***. The was sold out and that was the reason for the delay, I am so sorry about that. Also, please always
email support and not an individual, that will help facilitate any issue you have if one of the staff is out and not able to return any emails. We hope you love the rings and if you need anything, please contact us. Thank you,***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
[ You must have me confused with another customer My name is not *** and I did not use an *** *** card and I have not received a charge backMy order number is ***.]
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
[The main reason that we are having a problem is because I was sent a inch bracelet when I ordered a inch braceletYes, you finally sent me an email with a tracking number and I received a bracelet but you sent me another inch braceletI informed you the first time that I cant fit a inch that's why I ordered a inch in the first placeI specified, more than once, that I cant fit a inch and after all this time you sent me another inch that I cant fitIt is not acceptable to pay for and take a bracelet that I can't wearIf you don't have a inch in the style that I want then just say thatYou could have returned my money instead of sending me the same bracelet that I already told you wasn't big enough.]
Regards,
*** ***