TVsuperstores.com

Revdex.com:At this time, I have not been contacted by TVsuperstores.com regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by TVsuperstores.com regarding complaint ID [redacted].Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by TVsuperstores.com regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by TVsuperstores.com regarding complaint ID [redacted].They to this point have chosen to ignore my complaint to honor the extended warranty.Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by TVsuperstores.com regarding complaint ID [redacted].Sincerely,
[redacted]

Short story: misleading virtual storefront, poor communication, poor customer service.
Long story: initiated purchase on 11/**/2016. Epson 5040UB indicated on site as "in stock" and usually ships in 1-2 business days. Received email confirmation, ups freight in 7-10 days. Emailed sales on ** Dec to check status. No response. Called on ** Dec and was told item was in stock and would try their best to deliver by ** Dec. Emailed on ** Dec. No response. Called on ** Dec and was told item on backorder but no customer service ato work this day. Called on ** Dec. When I complained about misleading virtual storefront, failure to initiate dialogue to notify customer that tvsuperstores.com had new information, customer rep apologized. When I asked rep to characterize my customer service experience on a scale of 1-5 stars, Rep refused until finally suggesting I was experiencing 5-star service. Rep stated he was the supervisor and only the store owner was above him. Rep had not given name until I asked at this point: Larry. On 1/*/2017 virtual storefront still lists Epson 5040ub as "in stock". Called to cancel and received email confirmation of cancelation.

I made a terrible mistake when I purchased a new Sony TV from these crooks. First, they did a bait and switch by selling me the TV for the advertised price and then said if I wanted a warranty, it would be another $2,000!!! (which brought it to the same price as my local [redacted] Then they told me that my order was being expedited and shipping upgraded. Well, they supposedly shipped it February [redacted]. I was told I would receive it today, March [redacted] and when I called the trucking company, they told me it would be next Monday, March [redacted]!

It's a bait and switch program...Got sucked in with a great price and free shipping.... Then they call! There's a problem...the manufacturer of your tv has discontinued it (they haven't) so the one you ordered has no warranty. But we've got another one we can sell you for only $1,000 more.

I believe all the complaints, above.
I tried to buy a TV from them, but after the high-pressure "switch-to-this-better- model" pressure, a few days later they said they could not provide free shipping to my "remote-location" 50 miles from Norfolk/Chesapeake on the main road south (they found a shipper for around a $200 add-on). No thanks.

Website lists a price on website tvsuperstores.c on, but when I ordered, they state TV is bad.

Revdex.com:At this time, I have not been contacted by TVsuperstores.com regarding complaint ID [redacted]. I have been attempting to get an RMA or a refund since I purchased the TV and the business has refused to provide a refund stating that...

the manufacturer (Samsung) will repair or replace the TV, however Samsung has contacted me stating that they cannot provide a refund nor will they honor the warranty since this is a fradulant business and is not an authorized reseller of their products. This false advertising, the lack of honoring their RMA and refund/exchange policy, and their unwillingness to provide me with an RMA number upon receiving the TV is deceitful and I should be provided with a refund since the company sent me a known defective device and is a fraudulent reseller of consumer electronics.Sincerely,[redacted]

Called TV Superstores.com and ordered LG OLED TV. Gave my credit card information and told me there will be no receipt or confirmation email until they actually charge the card, after shipping of the TV (1st red flag). They told me I should expect a phone call to schedule shipping between 7-14 business days from that day. They never called (2nd red flag).
Needless to say, I called them on the [redacted] day and they tried to avoid me by asking me to call back because they don't have an update on my order just yet (3rd red flag). I called back three times and finally their response was that they would need more time and that the TV did not come in (4th red flag). I asked for an estimated time and they could not provide one (5th red flag).
After reading all the negative reviews other customers had experienced and experiencing all these red flags, I promptly cancelled my order.
And for good measure, the salesperson named Henry, offered me either a TV bracket or HDMI cables for no charge because of my inconvenience. He insisted he ship me 2 HDMI cables at no cost. 2 months later, needless to say, I never received the cables (6th red flag).
Need I say more?

SCAMS!!!! LIARS!!! 12 ppl told me 15 DIFERENTS THINGS.... Whole story. I order a tv for my sister the price WAS $1900 she received a call the next day and at the end of the conversation the damn TV was $2399.99!!!!! With a warranty in house delivery and should be here within a week!!!!! Called to cancel bc we found the EXACT SAME tv for $1600 with the warranty and delivery!!! They say "NO" that tv isn't as new and blah blah!!! And we already shipped your tv. So I say ok I guess... Then 4 days late a women calls and try's to verify the sell that was made 4 days ago, the billing address was different from the shipping (ppl do that all the time) so I (the card holder) verified everything!!!!! Now today 4 WEEKS LATER AFTER NO CONFIRMATIONS NO CALLS NO NOTHING I CALLED THEM TO SEE WHEN I WOULD GET A CONFIRMATION!! They told us we have to STAND OUTSIDE ON THE CURVE from 6AM TO 8AM ???????????? or he would leave us!!!! ????????????????.. So after he hung up on my sister bc she was mad about standing on a corner I called bk to speak with the supervisor (same person different voice) his ignorant individual argued that this transaction was not approved. He said my bank didn't authorize it. Lol it's a H and R Block card!!!! So who did he talk to OBAMA???!!! So clicked over to call the person sitting next to him so she (the lady that called and verified my info weeks before) could tell me that she told me it wasn't verified! SIDE NOTE: IF IT WASNT VERIFIED WHY DID THEY TAKE TO MONEY OFF MY CARD...??? So after hearing they phones echoing from sitting next to each other I starting asking questions they didn't have answers for!! Like how did the customer to just me the tv would be here tomorrow on curve but the order didn't go thru??? So [redacted] says I'm about to refund you money (which he should have done a month ago) and hangs up.
Now you would think this story would be over..... BUT NO. I recieved a 3. (Three) worded email that said, " REFUNDED IN FULL" what type stuff is that ??
Ps: still no funds bk

Scam!!! Get you to call to confirm the order only to tell you don't get a warranty on a multi-thousand dollar TV. Fraudulent practices.

before I order a TV. called them they said they have 10 in stock after 8 day called them they said its back order. I had to pay $400 more to buy local.

Revdex.com:At this time, I have not been contacted by TVsuperstores.com regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by TVsuperstores.com regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by TVsuperstores.com regarding complaint ID [redacted].Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by TVsuperstores.com regarding complaint ID [redacted].Sincerely,[redacted]

Steer clear of TVsuperstores.com bad reviews for this place are true, ordered a TV and received a call from this place saying the TV that would be shipped was made in Asia and had no warranty and required a waiver be signed. They would sell me the same legit TV made in Mexico that had a warranty for $800 off list price. Too shady and canceled the order and will not ever buy anything thru this place!!