Twin Oaks Repair

Complaint: [redacted] I am rejecting this response because:I filed a complaint well over a month ago and have only received a phone call due to never having received a callSupposedly "***" inside Legal council indicated that he would escalate the problem to the next levelThe next time I heard from him, he was soliciting a MLS class and not addressing the issues at handI am now moving forward this week with a civil lawsuitI do things on PrincipalIf some one had returned my call to develop a new strategy for my investment.....but, none of my calls were returned for weeks.Refund plus late fees and interest now due and severely affecting my credit rating Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because: The Armando Montelongo Seminars think my case is hopeless because rules are rules, but I feel it isn't right to take the Life Time savings from Seniors like me and my husband who only receives $a month in SSA and later exchanged the money of this life savings to our credit cards and put the people in debt for $44,for a seminar, its too expensive, were they don't feed us and don't give us time for rest and our brain gets so tired to think and reflecting on what is going on, I don't call it Training I call this Abuse and they take advantage of vulnerable people with needs (and sick, I'm going to have my 21st surgery on October) and it really hurts my feelings because on TV Commercial you believe in what you think is true, but its not.Yes, I sent letters to Armando Montelongo because I admire him on TV, the first day of the seminar with [redacted] I asked him to give Armando my letter where I'm begging him to refund my money and I ask him to help meI asked Armando if we can take his picture, so I can ask him if he got the letter from [redacted] After the seminar I sent the 2nd letter to his office in [redacted] , begging him to please refund my life time savings back to my credit cardsHe never answered meThis is why I wrote the Revdex.com, because I don't feel it is correct to loose our entire life savings after we worked very hard all our life to have a little in our Golden Years with no debt in our credit cardsPlease help me to recover our money back to our credit cards Thank you Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because:We did not get to make any offers because we had zero support from the companyThey promised to hold our hand and guide us through the processWhen we went to the seminar, they even tried to sell us to buy another seminar for about $40,These people scammed us for $and then left us without any helpWe are two seniors that simply are trying to find ways to make a living and it is not fair that we didnt receive what was promisedThey disappeared after they took our moneyUntil this day no one has answeredTheir phone numbers from day one take us directly to answering machine, we have left so many messages and have not received any call backsThe email always comes back as the inbox is too full and cannot receive any more emailsThe phone numbers [redacted] and email [redacted] I want a full refund Regards, [redacted]

Mr [redacted] had previously issued a complaint and refund request with the company in November and per our refund policy, the request was denied He spoke with an agent at the company that negotiated with him potential terms of some sort of settlement regarding a refund or partial refund After those negotiations, more than a year went by before the company received any communication from Mr [redacted] As documented, Mr [redacted] had flipped a property and made some sort of profit The company sincerely stands ready to reopen the offer to Mr [redacted] for additional training, be it in the form of a full Bus Tour, or personalized coaching, but the company is not willing to re-extend any offer for a refund at this time If Mr [redacted] would like assistance in continuing or advancing his real estate investment career, the company is fully prepared to discuss the way it could go to all reasonable lengths to train and mentor Mr [redacted] to that end Best regards, [redacted]

[redacted] ,The company wants nothing more than for you to feel fully equipped and ready to begin your real estate career The workshop and complimentary master course, along with the real estate hotline are designed to teach you the basics and full foundation of flipping houses The company stands behind this training and system so much that they offer two full money-back guarantees so that if you really attempt to put the system into practice, you can get your money back whether you are successful or not One of the guarantees states that if you submit offers to purchase real estate and have not made triple the money you invested in your workshop training in months you can submit that documentation and get your money back The other guarantee states that if you use the system to conduct a cash positive real estate transaction of any kind within the first days after attending the course, you can submit your documentation for that transaction and get your money back from the course If you need the full guarantee details, let me know at [redacted] , but the documentation is included with your purchase agreement Feel free to call in to the hotline at [redacted] to get help regarding how to find the funding you are concerned with and how to make offers The team, along with your notes from the weekend as well as the "Find" book within the Master Course can help you identify sources in your area for Hard Money loans and private investment Let me know if there is anything else we can do for you.Best, [redacted]

The company will reach out to the consumer to make sure that the issue is resolved and that the consumer is satisfied with the resolution Thank you for your assistance in this matter

The company has already processed and sent the refund in this instance and if there is anything else that can be done, please let me know I appreciate your feedbackBest regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

The company has contacted Mr [redacted] and hopes to provide satisfactory resolution as soon as possible

The company has resolved the issues with the consumer and sincerely thanks the Revdex.com for their assistance

The company's system shows that the refund was sent and should have been received by the consumer Please let us know at [redacted] if that has not occurred

I am rejecting this response because:I filed a complaint about the business in July 5th, I heard from the companies corporate attorney [redacted] on July 15thAfter my initial reply, [redacted] did not respond to the email I sent until I told him I would file another complaint with the Revdex.com [redacted] then responded on July 23rd saying that he would send the release agreement form to facilitate the refund processUpon receiving the release agreement on July 25th, [redacted] stated the following about the release agreement when asked what we were signing: "The release states that the company will provide a refund with an agreement that the refund will fully resolve the situationBasically, after the refund, no party will continue to owe anything to the other and there will be no further liability or claimThe company will not disclose any details of our interaction and ask that you guys do the sameLet me know if there is anything in there you would like to discussBest regards, [redacted] " My business partner and I signed the release form and scanned and emailed the release agreement back to Mr [redacted] on July 28th [redacted] stated that he would then send the form over to the Accounting department, and that it typically takes about a week for the refund and that I would receive my refund on my credit cardMore than a week has passed and I have emailed and called [redacted] multiple times to see where we were in the process of the refund, but to no availI have left voice messages with information where [redacted] could reach me and still no responseWe have been in dialogue through email from the dates July 15th and the last time I had a response from him on July 29thSince then I have emailed Mr [redacted] twice and called his phone timesMy business partner has also tried to reach out to Mr [redacted] , as well as [redacted] ***, who was the main point of contact when we bought the courseMy card has not been refunded and I have had to make the payment on my card which I shouldn't haveWe cannot seem to get a hold of anyone from their business.I would like a full refund of $as Mr [redacted] agreed to.I was told my refund would be posted in the middle of this week and it haseems not been postedI asked for contact information to the accounting department and no response Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: yes I phoned business and my answer is yes and no .yes I accpect business offer for give me $ and no because I am not trust business when I have chque $ I will close this complaint by sent e mail to Revdex.com .but first I want see chque $ Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: You group, despite trying to get some response via my lawyer has not contact my lawyer but once about weeks ago My lawyer returned the phone call three times with no response Had my lawyer been re-contacted, he would advised me So, Sir, you are lying You continue to contact me with opportunities to attend events I cannot afford to As I see it you are awaiting for the banks to write it off Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because:I submitted a claim against this group Dec or Jan of this yearThe company responded with a settlement but, never made good on the offerTherefore, the compliant was never resolvedDue to their negligence and destruction of my credit...When an emergency occurred and I had no credit to fall back on, I was forced to live for weeks in my car.I want Armando Montelongo aka seminars complete the settlement offer originally offered Regards, [redacted] ***

Complaint: ***
I am rejecting this response because: I have still yet to hear back from *** *** the attorney I was working with from *** ***s Company, but still haven't heard anything?
Regards,
*** ***

Ms***, I would like to resolve any and all issues you may have had with our service and your purchase I will reach out to you directly to find out what may have transpired and how the company can make sure you receive above and beyond what you expected If by chance the my
contact does not reach you, please reach out to my at *** Best regards,*** ***

Please let me know at *** if by Monday you have not received the funds into your account I will make sure that happens for you as soon as possible Thank you for letting us know about the issue in processing the refund. Best regards,*** ***

The company sincerely regrets the miscommunication with regard to the check I can assure you that there was no intention to deceive or defraud you Company records reflect that a refund has already been processed and completed Please let me know if there is problem with that or
if you have not received the refund As a token of our goodwill, you may keep the materials The company would simply ask that you not publish or sell the materials or contents I hope you will continue to pursue real estate investing and wish you all the best in all your endeavors.Best regards,*** ***