Twin Oaks Repair

Mrand Mrs***,The Workshop you purchased provides the instruction and materials for for anyone, regardless of background to get started in real estate investing. After digesting the information in the workshop and following the step by step system laid out there as well as in the master course materials you can immediately put the information into practice and many people do just that all around the country. That said, the workshop is just the first step down the road. The optional advanced courses you referred to are what many people choose if they identify specific needs for areas such as, opening and successfully running a small business, advanced analysis of potential investment properties, rapid assessment and budgeting of rehabs, securing and managing financing for investment deals, onsite hanwalk-throughs of example properties for identifying property needs and accurately projecting costs, and if people determine that they need additional and ongoing intensive coaching in these and other areas. Mrand Mrs***, If you would like a complimentary phone session to help you put some of the Workshop information into practice, I can arrange one of our advanced coaches to call you. Myself or one of our coaches can also review the process of making an offer by email if you prefer. Please let us know how we can help you achieve your real estate goals. That is our passion and complete focus. Best regards,*** ***

The company has reached out to the consumer with options for resolution and I await a response Thank you!

Revdex.com:This is the message I received from Mr*** ***Hello,I am sorry to hear about your experience and I would like to see how we can accommodate you or resolve the
situation. Please let me know if you would like us to reschedule training or if I can facilitate a refund.Best regards,*** ***I reply to him that all I want is my total refund. I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Ms***,The education and training programs that AMS offers require the customer to follow a system and put it into practice in whatever market they choose. AMS provides detailed instruction and support and is still willing to support you even though you may be just past your support
dates. Please contact me at *** and the company can assist you in putting the system into practice. The team is well versed in helping people begin their investing career. Let me know how AMS can help you! Best regards,*** ***

Complaint: ***
I am rejecting this response because:
We have been trying to contact this business for months, there has been no response when I tried to request your helpI do not want your help now, I want a refund for all the money that I paid ($1497.00) If I do not receive my refund within the next week by check and mailed to our address, not as a refund to the card because we cancelled that card to avoid being scammed in the future, we will file a complaint with the attorney general as well as the FTC. We have called *** and emailed *** and have heard nothing back
Regards,
*** ***

Complaint: ***
I am rejecting this response because:I submitted a claim about 4-months ago all details included in that complaint Their in-house lawyer replied that they were going to clear it up on that Friday (see records)Lawyer never resolved the compliant and is not responding to our letters from two different lawyers, one from my local lawyer and one in San Antonio with again, no response As far as I know this compliant has not been closed by myself or otherwise. I am for support from the Revdex.com to resolve this issueThank you. Regards,
*** ***

Ms***,I would like to look into your situation and see what the company can do to help This account and incident seems to be from more than three years ago, but I do not have any information on your attempts to cancel Please contact me at *** with any additional
information that will help me understand your interaction with the company Also, could you provide information about which events you attended and why you think that the company has not delivered on its promises I hope to be of assistance and I appreciate you reaching out to us. Best regards,*** ***

Although the company has no records regarding Mr*** inability to attend an event or efforts to obtain a refund, the company would like to open discussions with the consumer in order to come to resolution in this matter It is the company's intention to work with every consumer in order to
train and equip them for them for their investing career If Mr*** would like to discuss his options for moving forward and coming to a mutually satisfactory resolution he can contact me at ***

Dear Ms*** and Revdex.com,This office is working with Ms***'s attorney to resolve the matter By this Friday we expect to have a resolution that is mutually satisfactory. Best regards,*** ***

The company regrets to hear about the consumer's health condition and has reached out to find a solution to the problem with the workshop purchase All at the company hope and pray that Mr*** is able to make a complete recovery very soon Thank you to the Revdex.com for providing this forum
for resolving disputes and complaints

The company will coordinate with your representation regarding resolution to your claims

Ms***, This is simply untrue I have called and left messages and have emailed twice to your attorney, including today with an offer for resolution Please ask him to respond to the email as it seems we have difficulty connecting over the phone. Best regards,*** ***

The company is in contact with *** and will work with him to resolve this issue

The company has reached out to the consumer and will work with him to find the best resolution - to see whether he may qualify for the guarantee on the program, or to see how he may be assisted in his real estate goals

The business has reached out and waiting for a call back from the consumer It appears that this is a complaint regarding an advertisement and the company would like to resolve any questions the consumer has regarding that or any advertisement In regards to a $5,sweepstakes, the
company has run a sweepstakes for people that register for the free events Consumers are only eligible for the monthly drawing if the attend an event Full terms and conditions can be found at armandolive.com/#terms-and-conditions

The business has spoke with Mr. [redacted] several times and communicated the policy regarding cancellations.  The company cannot confirm the cell phone conversation the consumer mentions, but the company has come to a mutually satisfactory resolution with the consumer.  The company has...

researched and addressed the customer service process for this type of situation in order to improve the customer experience and improve efficiency for all involved.   Best regards,[redacted]

The company has corresponded directly with the consumer and are in the midst of resolving the issues.

[redacted]I see and understand what you have explained with reference to the payments being shifted from one card to another, but there is no record of any letters or notices of cancellation.  When a customer has paid in full and the company does not receive any notice of cancellation or similar communication within the first 3 FTC mandated business days the company considers the customer to be registered and enrolled in the relevant program.  If you have copies of the letters or notice that you sent feel free to send them in to me at [redacted].  The company is ready to completely fulfill the terms of the purchase agreement and to train you in real estate investment.  If you are still interested in moving forward in training and learning, please let us know and the company will get you into the next available events.  If you have specific questions about the training or the investment system, please email me and the company will make sure you get the information and assistance you need.Best regards,[redacted]

Ok [redacted], I think Mr. [redacted] just needs more information regarding the 2 guarantees that come with the program he purchased.  The 6 month guarantee he references simply requires that he shows that he attempted to follow the first elements of the instruction related to submitting offers on...

prospective investment properties.  The full details are on the guarantee certificates he was given when he signed up for the course, but the basics are that if he can show that he has made at least 25 good faith offers each accompanied by 3 comparable market analyses without at least profiting triple what he paid for the course, he will be eligible for a full refund of the course cost.  As it has been about 11 months since purchase, he is well outside of that window of time, but the company is willing to discuss extending the deadline to provide documentation of the offers.  Please have Mr. [redacted] email me if I can assist him in any way.Thank you,[redacted]