Revdex.com Case Number: [redacted] Student Name: [redacted] Student Number: [redacted] To Whom It May Concern: I welcome the opportunity to address ***’ concerns** [redacted] enrolled in our High School Diploma Program on November 08, by submitting a signed enrollment agreement and a down payment** [redacted] signed enrollment agreement states if a student is over fifty percent completed with their program they are responsible for the full tuition At the time of enrollment, we allow our students three years to complete the program and we offer two six-month extensions totaling four years We can offer our students additional study time as long as they are within six years of their enrollment date Due to our accreditation we cannot allow students to exceed six years to complete the High School Program and earn their diploma ** [redacted] has been enrolled in our High School Program for twelve years We updated ** [redacted] address on her student record on April 17, We shipped materials for three courses to her after that address was updated ** [redacted] continued to complete lessons and exams until June 05, We cannot allow ** [redacted] to continue with a program that is twelve years old There is a balance on the account of $ The last payment we received was on July 30, ** [redacted] does need to pay the balance on this account and re-enroll if she wants to earn her high school diploma Once she is re-enrolled we would evaluate all lessons she completed in the old program to transfer those lessons/credits to the new enrollment and she will receive a monetary adjustment She would not be paying the full tuition again If you have any further questions, please contact me directly at ###-###-#### Sincerely, Toni M [redacted] Student Care
Revdex.com Case Number: [redacted] Complainant Name: [redacted] Student Name: [redacted] Student Number: [redacted] To Whom It May Concern: I welcome the opportunity to address [redacted] ’s concerns [redacted] is not a student with Penn Foster, her daughter, [redacted] is [redacted] is not financially responsible for her daughters account as we have someone else listed as the guarantorHowever, since [redacted] stated she no longer lives there, we stopped any further letters being sent to the address on file In addition, we contacted the outside agency to halt all letters being mailed to the address on file Penn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at ###-###-#### Sincerely, Corinne L [redacted] Student Care
Revdex.com Case Number: [redacted] Student Name: [redacted] Student Number: [redacted] Date: August 5, To Whom It May Concern: I welcome the opportunity to address [redacted] ’s concerns [redacted] enrolled in our Music Appreciation enrichment course on June 21, by paying in full On June 29, two official transcripts were ordered for [redacted] On July 2, one was mailed to [redacted] University and the other was sent to [redacted] Once transcripts are mailed it takes up to ten business days to be received Another transcript was ordered on July 14, and mailed July 20, [redacted] should have received by August 3, I tried to contact [redacted] a few times to advise him of this and to see if he received the transcripts that were mailed on July 20, Unfortunately, I was unable to reach [redacted] As a courtesy, I have ordered two transcripts to be sent [redacted] ** One transcript was sent to the address on file (tracking number [redacted] ***) and the other was sent to [redacted] University (tracking number [redacted] ***) I apologize for any inconvenience this may have caused If you have any further questions, please contact me directly at ###-###-#### Sincerely, Corinne L [redacted] Student Care
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: The school never checked if I did graduate or achieve my GEDI did neither in the time this agreement was signThis agreement is therefore nulledI am simply asking this collection be removed and no further actions be applied Regards, [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:I never received an email to waive a fee or else I would not have been here writing a complaint Also although my Tuition is paid in full as u stated , I have a company calling me about a past due amount of $that you guys forwarded to them for payments I was informed that my studies was completed then I was informed that I failed classes at the last minute I believe you guys scam customers out of money when we are most vulnerableWe Who are moving to bettering our future by allowing you to educate us Without us this school will be nothing Treat others how u would want yourself or children to be treatedI allowed this School to further educate me although I completed yrs of high school , I made the choice to trust and attend this school I don’t want any money nor do I want a refund I just want my diploma , transcript, and if you would allow me , finish my studies that you have advised me I have failed Thank you and enjoy your Holiday My correct Email is on file with Revdex.com Regards, [redacted] [redacted]
Revdex.com Case Number: [redacted] Student Name: [redacted] Student Number: [redacted] To Whom It May Concern: I welcome the opportunity to address [redacted] ’s concerns [redacted] enrolled in our High School Diploma Program on July 24, by submitting a down payment and a signed enrollment agreement Students who complete more than twenty-five percent and up to fifty percent of their exams owe fifty percent of the tuition including the registration, administration and shipping feeThis is stated on [redacted] ’s signed enrollment agreement [redacted] completed thirty-seven percent of her exams; therefore, she owes fifty percent of the tuition including the fees previously mentionedStudents who neglect to make their monthly payments are placed in an outside agencyThe last payment we received from [redacted] was on July 24, 2014; as a result, she was placed in the outside agency As a courtesy, I have cancelled [redacted] ’s account only charging her for the tuition completed and the registration feeI have also removed [redacted] ’s account from the outside agency [redacted] ’s balance was reduced from $1,to $ [redacted] can make payments directly to Penn Foster by calling ###-###-#### Penn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at ###-###-#### Sincerely, Marie A [redacted] Student Care
To Whom It May Concern: I welcome the opportunity to address [redacted] concerns [redacted] enrolled in our Undergraduate Certificate Program in General Studies by submitting a signed enrollment form and a down payment on February 10, [redacted] did complete the assessment exams, as well as one exam in her first course Computer Applications Initially, [redacted] account was cancelled in response to her email on May 25, with a liability owed for exams taken and registration fees We did try to reach out to [redacted] several times by phone and left voicemails to discuss the cancellation We have re-cancelled the account with a full refund in the amount of $ If you have any further questions, please contact me directly at [redacted] Sincerely, Toni M [redacted] Student Advocate Coordinator
To Whom It May Concern: I welcome the opportunity to address Ms [redacted] ’s concernsMs [redacted] enrolled into Penn Fosters Associates Degree in Early Childhood Education degree on March 20th, by submitting a down payment and a signed enrollment agreement Penn Foster College has been thoroughly reviewed and has earned several important accreditations, recommendations, and licensingPenn Foster College is nationally accreditedThis form of accreditation means that Penn Foster has met the high standards required by the [redacted] in Washington, D.C [redacted] is listed by the U.SDepartment of Education as a nationally recognized accrediting agencyWe operate with the highest level of integrity, so our graduates can benefit from an accredited education [redacted] is also a recognized member of the [redacted] Penn Foster College has been approved by Arizona to participate in the [redacted] NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education Penn Foster College is licensed by the [redacted] and is authorized to award Associate of Science Degrees, Bachelor of Science Degrees, and Undergraduate Certificates [redacted] has evaluated and recommended college credit for many Penn Foster College courses [redacted] , the major coordinating body for all the nation's higher education institutions, seeks to provide leadership and a unifying voice on key higher education issues and to influence public policy through advocacy, research, and program initiativesOver 2,schools consider *** credit recommendations for transfer to their degree programs No form of accreditation guarantees that any learning institution will accept credits from any school as transfer credits Ms [redacted] ’s account was still in an open status with the full amount of $being owedOn November 16, I have closed out Ms [redacted] ’s account with the liability due per the signed enrollment agreementThe liability Ms [redacted] would now owe is $ Penn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at [redacted] Sincerely, Andrew K [redacted] Student Advocacy Coordinator
Revdex.com Case Number: [redacted] Student Name: [redacted] Student Number: [redacted] Date: September 18, To Whom It May Concern: I welcome the opportunity to address [redacted] ’ concerns [redacted] enrolled in our Veterinary Technician Associates Degree on September 30, by submitting a down payment and a signed enrollment agreement Students who complete more than ten percent and up to twenty-five percent of their exams owe twenty-five percent of the tuition including the registration, admissions and shipping feesThis is stated on [redacted] ’ signed enrollment agreementSince [redacted] completed over twelve percent of her exams, she owes twenty-five percent of the tuition including the fees previously mentioned In the event a monthly payment is ten days late, a $late fee will become dueIf the default is not covered within forty days of the institution's notice, we reserve the right to call the total program price due immediately plus any related collection or attorney fees This is stated on [redacted] ’ signed enrollment agreement As a courtesy, [redacted] can pay $top bring her account to current and we will remove from the outside agency and she will be able to return to her program In addition, she will be given a six month extension, no charge [redacted] needs to contact me directly to make payment and at that time I will waive the remaining late fees on the account of $ Penn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at ###-###-#### Sincerely, Corinne L [redacted] Student Care
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Revdex.com Case Number: [redacted] Complainant Name: [redacted] Student Name: not provided Student Number: not provided To Whom It May Concern: I welcome the opportunity to address [redacted] ***’ concerns [redacted] is not a student with Penn Foster Due to Federal Privacy Law we cannot give any financial or academic information to anyone but the student The only time Penn Foster can give information to anyone other than the student is if the student is under years of age or we have a privacy release on file signed by the student If [redacted] cousin is under years of age, we would need more information to locate their account and research her concerns The easiest way for us to locate a student account is by their full name, student number, social security number or date of birth [redacted] would need to contact us with that information Penn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at ###-###-#### Sincerely, Corinne L [redacted] Student Care
Revdex.com Case Number: [redacted] Student Name: [redacted] Student Number: [redacted] To Whom It May Concern: As previously stated, the Distance Education and Training Council located in Washington D.Cnationally accredits Penn Foster High SchoolIn addition Penn Foster High School is regionally accredited by The Middle States Commission on Secondary SchoolsPenn Foster High School is licensed by The Pennsylvania State Board of Private Licensed SchoolsPenn Foster was accredited during the time [redacted] attended, and graduated our programI have attached supporting accreditation certificate informationSince we did not lose our accreditation, [redacted] was awarded an accredited High School diploma Penn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at ###-###-#### Sincerely, Corinne L [redacted] Student Care Tell us why here
Revdex.com Case Number: [redacted] Students Name: [redacted] Student Number: [redacted] To Whom It May Concern: I welcome the opportunity to address [redacted] ***’s concernsWhen [redacted] submitted her complaint to the Revdex.com she was not a student as of yetThe initial down payment was not made, so an account was not openedI spoke to [redacted] on 2/8/to make sure her bank was not charged as of yet, and to find out if she had received any other information from usI assured [redacted] that I would see what the delay was [redacted] tried to enroll in to our Pharmacy Technician program via our International site On 2/10/we enrolled [redacted] under our Domestic site for Pharmacy Technician [redacted] did make her down payment and signed her enrollment agreementShe is now enrolled and can get started Penn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at ###-###-#### Sincerely, Andrew K [redacted] Student Care Tell us why here
Revdex.com Case Number: [redacted] Student Name: [redacted] Student Number: [redacted] To Whom It May Concern: I welcome the opportunity to address [redacted] ’s concernsOn November 12th [redacted] enrolled in our Veterinary Technician Associate Degree by submitting a down payment and a signed enrollment agreement Penn Fosters Associate Degree in Veterinary Technician has full accreditation with the American Veterinary Medical Association’s Committee on Technician Education & Activities (AVMA-CVTEA)In order to continue to have full accreditation with them, our Program must continue to meet their high academic and clinical standardsAt Penn Foster’s AVMA-CVTEA site visit in June 2015, we were once again given full accreditation by themWe have met all of their guidelines that they have put in place to meet the educational needs of Veterinary Technicians Penn Foster’s course materials undergo review by experts in the veterinary community so we can get updated and unbiased opinions on our courses We add in new techniques or advances in medical procedures as they become widespread in the veterinary hospitals and are published in the literature We always use the most current edition of textbooks available in the subjects, and again when we go to a new edition of the textbook our courses are reviewed by subject matter experts to help ensure the content is correct and current Additionally, we have a Program Advisory Committee for the Program that is made up of national leaders in the Veterinary Community, graduates, and students that give us feedback at our annual meetingsIf a student would like to cancel a college program, they would need to send a request to cancel inThe request can be via fax, email, or mailOnce received a member of the Penn Foster Success Center would call the student backPenn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at ###-###-####Sincerely, Andrew K [redacted] Student Advocacy Coordinator Tell us why here
According to the USPS the transcript was addressed wrongSo once again I am out an application fewI have been threw so much with this "school" that I feel it is not a good source of education or buisness practiceAt this time I request a refund for my time at this establishmentIf my report is belived to be please check the tracking number that I was sent and you will see the transcript could not be delivered Complaint: [redacted] I am rejecting this response because: Regards, [redacted]
Revdex.com Case Number: [redacted] Student Name: [redacted] Student Number: [redacted] To Whom It May Concern: I welcome the opportunity to address Mr [redacted] ’s concernsMr [redacted] enrolled in our Web Page Designer Career Diploma on May 15, by submitting a down payment and a signed enrollment agreement Students who complete more than ten percent and up to twenty-five percent of their exams owe twenty-five percent of the tuition including the registration, admissions and shipping feesThis is stated on Mr [redacted] ’s signed enrollment agreementSince Mr [redacted] completed fifteen percent of his exams, he owes twenty-five percent of the tuition including the fees previously mentioned According to our records, on July 24, Mr [redacted] called stating he is having financial difficulties At that time, we deferred four months of payment for Mr [redacted] to help him alleviate his financial burden Mr [redacted] ’s payments were deferred as an alternative to cancelling As a courtesy, I have cancelled Mr [redacted] ’s account only charging him for the percent tuition completed along with the registration and shipping fees This lowers Mr [redacted] ’s liability from $to $ Mr [redacted] can contact me at the number below for payment arrangements After full payment is made, we can remove Mr [redacted] from the outside agency and his credit report will be amended Penn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at ###-###-#### Sincerely, Corinne L [redacted] Student Care Tell us why here
Revdex.com Case Number: [redacted] Complainant Name: [redacted] Student Name: [redacted] Student Number: [redacted] To Whom It May Concern: On July 15, I had a phone conference with [redacted] It was discussed that her name is not on Jasmine’s account and there was a hold placed to stop all future mailings from Penn Foster and *** Furthermore, if [redacted] should receive any letter from Penn Foster or [redacted] to contact me directly and I will investigate this further If you have any further questions, please contact me at ###-###-#### Sincerely, Corinne L [redacted] Student Care Tell us why here
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I have received the check just as the School representative promisedShe was very polite and spoke english intelligiblyEverything seems to be in order, and the refund amount is satisfactory I appreciate the quick response and resolution.Thank you, [redacted]
[redacted] [redacted] I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me [redacted]
Revdex.com Case Number: [redacted] Student Name: [redacted] Student Number: [redacted] To Whom It May Concern: I welcome the opportunity to address ***’ concerns** [redacted] enrolled in our High School Diploma Program on November 08, by submitting a signed enrollment agreement and a down payment** [redacted] signed enrollment agreement states if a student is over fifty percent completed with their program they are responsible for the full tuition At the time of enrollment, we allow our students three years to complete the program and we offer two six-month extensions totaling four years We can offer our students additional study time as long as they are within six years of their enrollment date Due to our accreditation we cannot allow students to exceed six years to complete the High School Program and earn their diploma ** [redacted] has been enrolled in our High School Program for twelve years We updated ** [redacted] address on her student record on April 17, We shipped materials for three courses to her after that address was updated ** [redacted] continued to complete lessons and exams until June 05, We cannot allow ** [redacted] to continue with a program that is twelve years old There is a balance on the account of $ The last payment we received was on July 30, ** [redacted] does need to pay the balance on this account and re-enroll if she wants to earn her high school diploma Once she is re-enrolled we would evaluate all lessons she completed in the old program to transfer those lessons/credits to the new enrollment and she will receive a monetary adjustment She would not be paying the full tuition again If you have any further questions, please contact me directly at ###-###-#### Sincerely, Toni M [redacted] Student Care
Revdex.com Case Number: [redacted] Complainant Name: [redacted] Student Name: [redacted] Student Number: [redacted] To Whom It May Concern: I welcome the opportunity to address [redacted] ’s concerns [redacted] is not a student with Penn Foster, her daughter, [redacted] is [redacted] is not financially responsible for her daughters account as we have someone else listed as the guarantorHowever, since [redacted] stated she no longer lives there, we stopped any further letters being sent to the address on file In addition, we contacted the outside agency to halt all letters being mailed to the address on file Penn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at ###-###-#### Sincerely, Corinne L [redacted] Student Care
Revdex.com Case Number: [redacted] Student Name: [redacted] Student Number: [redacted] Date: August 5, To Whom It May Concern: I welcome the opportunity to address [redacted] ’s concerns [redacted] enrolled in our Music Appreciation enrichment course on June 21, by paying in full On June 29, two official transcripts were ordered for [redacted] On July 2, one was mailed to [redacted] University and the other was sent to [redacted] Once transcripts are mailed it takes up to ten business days to be received Another transcript was ordered on July 14, and mailed July 20, [redacted] should have received by August 3, I tried to contact [redacted] a few times to advise him of this and to see if he received the transcripts that were mailed on July 20, Unfortunately, I was unable to reach [redacted] As a courtesy, I have ordered two transcripts to be sent [redacted] ** One transcript was sent to the address on file (tracking number [redacted] ***) and the other was sent to [redacted] University (tracking number [redacted] ***) I apologize for any inconvenience this may have caused If you have any further questions, please contact me directly at ###-###-#### Sincerely, Corinne L [redacted] Student Care
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: The school never checked if I did graduate or achieve my GEDI did neither in the time this agreement was signThis agreement is therefore nulledI am simply asking this collection be removed and no further actions be applied Regards, [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:I never received an email to waive a fee or else I would not have been here writing a complaint Also although my Tuition is paid in full as u stated , I have a company calling me about a past due amount of $that you guys forwarded to them for payments I was informed that my studies was completed then I was informed that I failed classes at the last minute I believe you guys scam customers out of money when we are most vulnerableWe Who are moving to bettering our future by allowing you to educate us Without us this school will be nothing Treat others how u would want yourself or children to be treatedI allowed this School to further educate me although I completed yrs of high school , I made the choice to trust and attend this school I don’t want any money nor do I want a refund I just want my diploma , transcript, and if you would allow me , finish my studies that you have advised me I have failed Thank you and enjoy your Holiday My correct Email is on file with Revdex.com Regards, [redacted] [redacted]
I have received the [redacted] package and am pleased with the outcome This complaint has been resolved [redacted]
Revdex.com Case Number: [redacted] Student Name: [redacted] Student Number: [redacted] To Whom It May Concern: I welcome the opportunity to address [redacted] ’s concerns [redacted] enrolled in our High School Diploma Program on July 24, by submitting a down payment and a signed enrollment agreement Students who complete more than twenty-five percent and up to fifty percent of their exams owe fifty percent of the tuition including the registration, administration and shipping feeThis is stated on [redacted] ’s signed enrollment agreement [redacted] completed thirty-seven percent of her exams; therefore, she owes fifty percent of the tuition including the fees previously mentionedStudents who neglect to make their monthly payments are placed in an outside agencyThe last payment we received from [redacted] was on July 24, 2014; as a result, she was placed in the outside agency As a courtesy, I have cancelled [redacted] ’s account only charging her for the tuition completed and the registration feeI have also removed [redacted] ’s account from the outside agency [redacted] ’s balance was reduced from $1,to $ [redacted] can make payments directly to Penn Foster by calling ###-###-#### Penn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at ###-###-#### Sincerely, Marie A [redacted] Student Care
To Whom It May Concern: I welcome the opportunity to address [redacted] concerns [redacted] enrolled in our Undergraduate Certificate Program in General Studies by submitting a signed enrollment form and a down payment on February 10, [redacted] did complete the assessment exams, as well as one exam in her first course Computer Applications Initially, [redacted] account was cancelled in response to her email on May 25, with a liability owed for exams taken and registration fees We did try to reach out to [redacted] several times by phone and left voicemails to discuss the cancellation We have re-cancelled the account with a full refund in the amount of $ If you have any further questions, please contact me directly at [redacted] Sincerely, Toni M [redacted] Student Advocate Coordinator
To Whom It May Concern: I welcome the opportunity to address Ms [redacted] ’s concernsMs [redacted] enrolled into Penn Fosters Associates Degree in Early Childhood Education degree on March 20th, by submitting a down payment and a signed enrollment agreement Penn Foster College has been thoroughly reviewed and has earned several important accreditations, recommendations, and licensingPenn Foster College is nationally accreditedThis form of accreditation means that Penn Foster has met the high standards required by the [redacted] in Washington, D.C [redacted] is listed by the U.SDepartment of Education as a nationally recognized accrediting agencyWe operate with the highest level of integrity, so our graduates can benefit from an accredited education [redacted] is also a recognized member of the [redacted] Penn Foster College has been approved by Arizona to participate in the [redacted] NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education Penn Foster College is licensed by the [redacted] and is authorized to award Associate of Science Degrees, Bachelor of Science Degrees, and Undergraduate Certificates [redacted] has evaluated and recommended college credit for many Penn Foster College courses [redacted] , the major coordinating body for all the nation's higher education institutions, seeks to provide leadership and a unifying voice on key higher education issues and to influence public policy through advocacy, research, and program initiativesOver 2,schools consider *** credit recommendations for transfer to their degree programs No form of accreditation guarantees that any learning institution will accept credits from any school as transfer credits Ms [redacted] ’s account was still in an open status with the full amount of $being owedOn November 16, I have closed out Ms [redacted] ’s account with the liability due per the signed enrollment agreementThe liability Ms [redacted] would now owe is $ Penn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at [redacted] Sincerely, Andrew K [redacted] Student Advocacy Coordinator
Revdex.com Case Number: [redacted] Student Name: [redacted] Student Number: [redacted] Date: September 18, To Whom It May Concern: I welcome the opportunity to address [redacted] ’ concerns [redacted] enrolled in our Veterinary Technician Associates Degree on September 30, by submitting a down payment and a signed enrollment agreement Students who complete more than ten percent and up to twenty-five percent of their exams owe twenty-five percent of the tuition including the registration, admissions and shipping feesThis is stated on [redacted] ’ signed enrollment agreementSince [redacted] completed over twelve percent of her exams, she owes twenty-five percent of the tuition including the fees previously mentioned In the event a monthly payment is ten days late, a $late fee will become dueIf the default is not covered within forty days of the institution's notice, we reserve the right to call the total program price due immediately plus any related collection or attorney fees This is stated on [redacted] ’ signed enrollment agreement As a courtesy, [redacted] can pay $top bring her account to current and we will remove from the outside agency and she will be able to return to her program In addition, she will be given a six month extension, no charge [redacted] needs to contact me directly to make payment and at that time I will waive the remaining late fees on the account of $ Penn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at ###-###-#### Sincerely, Corinne L [redacted] Student Care
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Revdex.com Case Number: [redacted] Complainant Name: [redacted] Student Name: not provided Student Number: not provided To Whom It May Concern: I welcome the opportunity to address [redacted] ***’ concerns [redacted] is not a student with Penn Foster Due to Federal Privacy Law we cannot give any financial or academic information to anyone but the student The only time Penn Foster can give information to anyone other than the student is if the student is under years of age or we have a privacy release on file signed by the student If [redacted] cousin is under years of age, we would need more information to locate their account and research her concerns The easiest way for us to locate a student account is by their full name, student number, social security number or date of birth [redacted] would need to contact us with that information Penn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at ###-###-#### Sincerely, Corinne L [redacted] Student Care
Revdex.com Case Number: [redacted] Student Name: [redacted] Student Number: [redacted] To Whom It May Concern: As previously stated, the Distance Education and Training Council located in Washington D.Cnationally accredits Penn Foster High SchoolIn addition Penn Foster High School is regionally accredited by The Middle States Commission on Secondary SchoolsPenn Foster High School is licensed by The Pennsylvania State Board of Private Licensed SchoolsPenn Foster was accredited during the time [redacted] attended, and graduated our programI have attached supporting accreditation certificate informationSince we did not lose our accreditation, [redacted] was awarded an accredited High School diploma Penn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at ###-###-#### Sincerely, Corinne L [redacted] Student Care Tell us why here
Revdex.com Case Number: [redacted] Students Name: [redacted] Student Number: [redacted] To Whom It May Concern: I welcome the opportunity to address [redacted] ***’s concernsWhen [redacted] submitted her complaint to the Revdex.com she was not a student as of yetThe initial down payment was not made, so an account was not openedI spoke to [redacted] on 2/8/to make sure her bank was not charged as of yet, and to find out if she had received any other information from usI assured [redacted] that I would see what the delay was [redacted] tried to enroll in to our Pharmacy Technician program via our International site On 2/10/we enrolled [redacted] under our Domestic site for Pharmacy Technician [redacted] did make her down payment and signed her enrollment agreementShe is now enrolled and can get started Penn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at ###-###-#### Sincerely, Andrew K [redacted] Student Care Tell us why here
Revdex.com Case Number: [redacted] Student Name: [redacted] Student Number: [redacted] To Whom It May Concern: I welcome the opportunity to address [redacted] ’s concernsOn November 12th [redacted] enrolled in our Veterinary Technician Associate Degree by submitting a down payment and a signed enrollment agreement Penn Fosters Associate Degree in Veterinary Technician has full accreditation with the American Veterinary Medical Association’s Committee on Technician Education & Activities (AVMA-CVTEA)In order to continue to have full accreditation with them, our Program must continue to meet their high academic and clinical standardsAt Penn Foster’s AVMA-CVTEA site visit in June 2015, we were once again given full accreditation by themWe have met all of their guidelines that they have put in place to meet the educational needs of Veterinary Technicians Penn Foster’s course materials undergo review by experts in the veterinary community so we can get updated and unbiased opinions on our courses We add in new techniques or advances in medical procedures as they become widespread in the veterinary hospitals and are published in the literature We always use the most current edition of textbooks available in the subjects, and again when we go to a new edition of the textbook our courses are reviewed by subject matter experts to help ensure the content is correct and current Additionally, we have a Program Advisory Committee for the Program that is made up of national leaders in the Veterinary Community, graduates, and students that give us feedback at our annual meetingsIf a student would like to cancel a college program, they would need to send a request to cancel inThe request can be via fax, email, or mailOnce received a member of the Penn Foster Success Center would call the student backPenn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at ###-###-####Sincerely, Andrew K [redacted] Student Advocacy Coordinator Tell us why here
According to the USPS the transcript was addressed wrongSo once again I am out an application fewI have been threw so much with this "school" that I feel it is not a good source of education or buisness practiceAt this time I request a refund for my time at this establishmentIf my report is belived to be please check the tracking number that I was sent and you will see the transcript could not be delivered Complaint: [redacted] I am rejecting this response because: Regards, [redacted]
Revdex.com Case Number: [redacted] Student Name: [redacted] Student Number: [redacted] To Whom It May Concern: I welcome the opportunity to address Mr [redacted] ’s concernsMr [redacted] enrolled in our Web Page Designer Career Diploma on May 15, by submitting a down payment and a signed enrollment agreement Students who complete more than ten percent and up to twenty-five percent of their exams owe twenty-five percent of the tuition including the registration, admissions and shipping feesThis is stated on Mr [redacted] ’s signed enrollment agreementSince Mr [redacted] completed fifteen percent of his exams, he owes twenty-five percent of the tuition including the fees previously mentioned According to our records, on July 24, Mr [redacted] called stating he is having financial difficulties At that time, we deferred four months of payment for Mr [redacted] to help him alleviate his financial burden Mr [redacted] ’s payments were deferred as an alternative to cancelling As a courtesy, I have cancelled Mr [redacted] ’s account only charging him for the percent tuition completed along with the registration and shipping fees This lowers Mr [redacted] ’s liability from $to $ Mr [redacted] can contact me at the number below for payment arrangements After full payment is made, we can remove Mr [redacted] from the outside agency and his credit report will be amended Penn Foster is devoted to the educational advancement and satisfaction of all our studentsIf you have any further questions, please contact me at ###-###-#### Sincerely, Corinne L [redacted] Student Care Tell us why here
Revdex.com Case Number: [redacted] Complainant Name: [redacted] Student Name: [redacted] Student Number: [redacted] To Whom It May Concern: On July 15, I had a phone conference with [redacted] It was discussed that her name is not on Jasmine’s account and there was a hold placed to stop all future mailings from Penn Foster and *** Furthermore, if [redacted] should receive any letter from Penn Foster or [redacted] to contact me directly and I will investigate this further If you have any further questions, please contact me at ###-###-#### Sincerely, Corinne L [redacted] Student Care Tell us why here
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I have received the check just as the School representative promisedShe was very polite and spoke english intelligiblyEverything seems to be in order, and the refund amount is satisfactory I appreciate the quick response and resolution.Thank you, [redacted]
[redacted] [redacted] I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me [redacted]