United Debt Holdings, LLC

United Debt Holdings, LLC is a passive debt buyer and does not directly collect on any accounts.  Your account was placed with [redacted] who is a master servicer who placed the account with [redacted].  We have closed the account with them so you should no longer...

be receiving collection calls from them.  Additionally, we have closed the account in our office as well.  If we can be any further assistance in the matter please let us know.

Initial Business Response /* (1000, 5, 2015/06/24) */
[redacted] -
United Debt Holding, LLC is a passive debt buyer and does not directly collect on any accounts.
I apologize for the difficulty you had in reaching our office. Upon receipt of you complaint I researched your account and don't...

see any payments on your behalf. The current balance due is $775.62.
I would be happy to research your claims of previously paying this account in full. Would you please email me the proof you have? My email is [redacted]@udhllc.com. I have placed your account on hold with [redacted] while I research your claims.
Thank you
[redacted]
Compliance Manager
United Debt Holding, LLC

Initial Business Response /* (1000, 6, 2015/12/14) */
United Debt Holdings, LLC is a passive [redacted] buyer and does not directly collect on any accounts. Your account was placed with Audubon Holdings Group and we have closed the account with them so you should no longer be receiving calls in regards...

to this. Additionally, we have closed the account in our office as well and we apologize for you how you were treated as we do not condone these types of tactics. If you would still like to work out an arrangement you can call our in house collection agency West Hill Exchange at XXX-XXX-XXXX.
Initial Consumer Rebuttal /* (2000, 8, 2015/12/15) */
(The consumer indicated he/she ACCEPTED the response from the business.)

United Debt Holdings, LLC is a passive debt buyer and we do not directly collect on any accounts.  Your account was placed with [redacted] and we have instructed them to close your account so you should no longer be receiving collection calls from them.  We apologize...

for the inconvenience and please let us know if we can be any further assistance in this matter.

United Debt Holdings, LLC (UDH) is a passive debt buyer and we do not directly collect on any accounts.  Your account was placed with a master servicer [redacted] who placed it with [redacted].  We reviewed the available call recording and we would like to...

apologize for the way you were treated as UDH does not condone these type of tactics.  The collector involved was terminated and your account closed so you no longer have any obligation to our company in regards to this account.  Please let us know if we can be of any further assistance in this matter.

United Debt Holdings, LLC is a passive debt buyer and we do not directly collect on any accounts. Your account was placed with [redacted] and they have closed the account so you should no longer be receiving collection calls on this account.  Additionally, we have closed the account...

in our office as well.  We apologize for the inconvenience and let us know if we can be any further assistance in the matter.

United Debt Holdings, LLC is a passive debt buyer and does not directly collect on any accounts.  Your account was sold to [redacted] and they have closed your account so you should no longer be receiving collection calls.  Additionally, we have closed your account in our...

office as well.  Please let us know if we can be of any further assistance in this matter.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

United Debt Holding, LLC is a passive debt buyer and does not directly collect on any accounts.  Your account was placed with Alliant Capital Management for collections.  I’ve reviewed the account with them and I apologize as there appears to have been some confusion regarding a...

settlement.  We closed the account with Alliant Capital Management so you should no longer be receiving collection calls from them.  Additionally, we have closed the account in our office as well.

Initial Business Response /* (1000, 5, 2015/08/26) */
UDH is a passive [redacted] buyer and does not directly collect on any accounts. We reached out to [redacted] the agency handling the account and they stated they would cease telephone calls on this account. If you have any further questions or concerns...

you can reach them at XXX-XXX-XXXX.

Initial Business Response /* (1000, 8, 2015/09/09) */
United Debt Holdings, LLC is a passive debt buyer and does not directly collect on any accounts. The agency handling your account put it in a dispute status after you informed them of that on 8/20/2015, so no collectors should have been...

contacting you after that. The agency sent a validation letter on 8/19/2015. Also, we show that the current balance is $712.60. Please let us know if you have any other questions.