(The following was copy/paste by Revdex.com staff - ***)***October 10, [redacted] Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408RE: Ms [redacted] ID# [redacted] Dear [redacted] , The representative who spoke with you on October 4th has had us review your accountShe has turned in her recommendation and has already made the adjustment that the two of you spoke aboutNotification was sent.If you have any further questions, please give us a call.Sincerely,Client ServicesCC: [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.They are still being quite indirect with the problemI am not answering their calls because they are incessant, they are rude and condescending when I speak with them, and they will not cancel when I askedI will only speak with them should they promise to not be degrading and promise to remove me from the mailing listI do not care whether or not I am receiving my itemsNotice in their rebuttal they only claim that the items are being sentNotice here: that I don't care if they areThey came inconstantly I want out of the contractThey have not addressed the fact that I wish to be outI refuse to answer because they are vicious Regards, [redacted]
March 26, [redacted] Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115- RE: Ms [redacted] ( [redacted] ) ID# [redacted] Dear [redacted] , The customer care department has reviewed your wife’s accountThey show that one of their representatives has had the opportunity to speak with you recentlyShe has already made the adjustment that the two of you discussedYou will receive notification shortly Your wife has been a good customer for many years and we were very sorry to hear of her condition If there is anything we can do in the future, please don’t hesitate to give us a call Sincerely,Client Services CC: [redacted] ***
Primetime Readers’ ServicePO Box 771747Lakewood, OH 441071-888-369- July 14, [redacted] *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115- RE: [redacted] [redacted] Dear [redacted] [redacted] , The customer care department has reviewed your account and you will receive notification within the next few days If you should have any questions please give us a call Sincerely, Client Services
(The following was copy/paste by Revdex.com staff - LST)***December 14, 2017Lou [redacted] Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408RE: MsDaunaree S [redacted] ID# [redacted] Dear Lou [redacted] Thank you; we received your letter regarding the above person.A representative was assigned and has made a thorough reviewOur records do not show this person as a past or present customer of ours.Sincerely,Client Services
(The following was copy/paste by Revdex.com staff - ***)***October 10, [redacted] Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408RE: Ms [redacted] ID# [redacted] Dear [redacted] , The representative who spoke with you on October 4th has had us review your accountShe has turned in her recommendation and has already made the adjustment that the two of you spoke aboutNotification was sent.If you have any further questions, please give us a call.Sincerely,Client ServicesCC: [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.They are still being quite indirect with the problemI am not answering their calls because they are incessant, they are rude and condescending when I speak with them, and they will not cancel when I askedI will only speak with them should they promise to not be degrading and promise to remove me from the mailing listI do not care whether or not I am receiving my itemsNotice in their rebuttal they only claim that the items are being sentNotice here: that I don't care if they areThey came inconstantly I want out of the contractThey have not addressed the fact that I wish to be outI refuse to answer because they are vicious Regards, [redacted]
March 26, [redacted] Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115- RE: Ms [redacted] ( [redacted] ) ID# [redacted] Dear [redacted] , The customer care department has reviewed your wife’s accountThey show that one of their representatives has had the opportunity to speak with you recentlyShe has already made the adjustment that the two of you discussedYou will receive notification shortly Your wife has been a good customer for many years and we were very sorry to hear of her condition If there is anything we can do in the future, please don’t hesitate to give us a call Sincerely,Client Services CC: [redacted] ***
Primetime Readers’ ServicePO Box 771747Lakewood, OH 441071-888-369- July 14, [redacted] *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115- RE: [redacted] [redacted] Dear [redacted] [redacted] , The customer care department has reviewed your account and you will receive notification within the next few days If you should have any questions please give us a call Sincerely, Client Services
(The following was copy/paste by Revdex.com staff - LST)***December 14, 2017Lou [redacted] Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408RE: MsDaunaree S [redacted] ID# [redacted] Dear Lou [redacted] Thank you; we received your letter regarding the above person.A representative was assigned and has made a thorough reviewOur records do not show this person as a past or present customer of ours.Sincerely,Client Services