United States Gold Bureau representative, Dustin Kruger, provide excellent professional service while being helpful in answering my questionsHis guidance made me comfortable and his prompt attention to my requests was a testiment to his professional conduct
This company is the absolute worst when it comes to customer serviceThree weeks after purchase I still did not have my item so now I just want mt money backAfter phone calls and days of bhing I got a refundThey are just a brokerage house and have no inventory so SHOP ELSEWHERE
Very poor service , the product I ordered was not delivered In fact substituted with a cheaper generic product even though I paid a higher premium for a specific brand Very disappointed !
This is a Positive report for US Gold Bureau, and especially for one of their outstanding representatives: Ron Schuler, Precious Metals Specialist, (512) 735-Direct, (512) 261-Fax, [email protected] Thank you, Ron, for focusing on my particular investment objectives and my special requests for the purchase of precious metalsYour personal interest, valuable suggestions and professional guidance are very much appreciatedYour educational and teamwork approach to meeting my needs was most refreshing, and will keep me coming back to US Gold Bureau in the future Jerry Schutt Helena, MT
I am a small investor of precious metals I ordered a few coins about two years ago and that is how I came to know USGB I have worked with a representative by the name of Chris He knows my situation about how much money I can invest I find him very trustworthy and professional and I look forward to working with in the future All of my orders have been handled in a manner that makes for a smooth transactionI receive my orders when promised So I have nothing but good to say about Chris and USGB!
USGB did a great job of completing my order after a thief somewhere in the shipping chain stole the shipped coins twice and all I received was a ripped open empty box from FedEx (I suspect that the thief was one of FedEx's employees)Not only did they ship the coins three times at their cost but also did a wonderful job of keeping in contact with me the whole time so I knew what was going onUSGB has a lifelong customer in me and I would recommend them to anyone that is looking for the type of products that they offerGreat Company
I am new to the investment world and began collecting gold and silverThe very first purchase I made with US Gold Bureau was met with positive reinforcement from ArnoldHe assisted my next buy and immediately became my person for all of my investment questions and buys.To my delight, he even followed up with a phone call to ensure my complete satisfaction! It is so rare to be involved with a company of such high standards for customer care, consideration and professionalismI have been given very sound advice and guidance that has earned my trust and dissolved all of the apprehension I once felt
I have dealt with USGB for over a year and have been very satisfied with the serviceMy broker, Arnold, has been very helpful in suggesting investment coins which I received quickly with no problemsI would recommend USGB to anyone interested in investing in their products
I have been talking to a great respectful guy named Dustin KHe has been giving me great advise and listens to my questions and responds with a sincere answerHe has suggested some coins and I have been very happy with the ones I have receivedHe is very informativeThank you for your advise Dustin
My dealings with the USGB,LLC have been excellent right from the beginningThey've been very professional with my portfolio and suggestions on where to invest wisely! There employees are top notch and most recently I've dealt with Ariane Alvillar and Arnold Cortez- again a most pleasant knowledgeable experience!!! I plan to continually use the USGB,LLC for my future metals investments!!!
I have worked with Joseph K [redacted] now for a couple of yearsHe is polite and gets to the pointHe has advised me on several gold and silver coin proof that have increased in value significantlyI'm always interested when Joe gives me a call
Having worked through United States Gold Bureau for several months, I find their advice to be "spot on," and Clint, the broker I've worked with mostly, has been very attentive to my needs, questions and concerns I have also dealt with several other precious metals LLC's, and find nothing even approaches the prompt professionalism always present at USGB I have complete trust in my broker at USGB and would highly recommend this company to anyone interested in investing in precious metals and/or diamonds
I have been dealing with the USGB for over monthsI decided to go with them because they have a buy back program, and you can also track your portfolio and see how its going any time you want I have put in orders and putting in another one soon The quality of there products can not be beat They are the best for silver and gold, coins and bars My first order was a great mix of gold and silver, coins and bars, by getting there $10,package What a great choice to start off with
On 12/28/placed a order for 1ozsilver trade bars.received a email my order was placedI started watching silver prices riseI called to track my order To my surprise my order had been cancelled because they say they couldn't verify my addressI gave them the correct addressThey said it would be shippedCalled again today and I got the same answer my order was cancelled they asked for my card number againSo I figured I was not going to get the silver at the price of the original purchase I had made with my credit/ debit card wich has my address attached to it.your decision was this fraud and they didn't want to sell it to me at the price that my original order was placed at????
I made my first purchase of silver from United States Gold BureauMy sale representative was Dustin KrugerI found him to be very knowledgeable, kind and patient
Web site was not manageableSite continued to drop my additional purchases from my cartSite would only hold one item in cart at a timeI stopped and looked the site up on Revdex.com and was glad I didThank you Revdex.comI cancelled my orderAny reputable company would have no problem being registered with the Revdex.com and have nothing to hideInstead this company appears to hide under different business namesYou saved me again Revdex.com!
Steve
SSS/llv
I have been purchasing silver over the past year and recently started purchasing gold I am new to the gold/silver investing and have found that my personal advisor has been an integral part in my continuance to invest Even though I am a small investor, my advisor is responsive to my calls or emails and does not pressure me on any issues He educates me along the way and makes me feel very secure, in addition, he is very patient with meThanks MrK
United States Gold Bureau representative, Dustin Kruger, provide excellent professional service while being helpful in answering my questionsHis guidance made me comfortable and his prompt attention to my requests was a testiment to his professional conduct
This company is the absolute worst when it comes to customer serviceThree weeks after purchase I still did not have my item so now I just want mt money backAfter phone calls and days of b
hing I got a refundThey are just a brokerage house and have no inventory so SHOP ELSEWHERE
Very poor service , the product I ordered was not delivered In fact substituted with a cheaper generic product even though I paid a higher premium for a specific brand Very disappointed !
This is a Positive report for US Gold Bureau, and especially for one of their outstanding representatives: Ron Schuler, Precious Metals Specialist, (512) 735-Direct, (512) 261-Fax, [email protected] Thank you, Ron, for focusing on my particular investment objectives and my special requests for the purchase of precious metalsYour personal interest, valuable suggestions and professional guidance are very much appreciatedYour educational and teamwork approach to meeting my needs was most refreshing, and will keep me coming back to US Gold Bureau in the future Jerry Schutt Helena, MT
I am a small investor of precious metals I ordered a few coins about two years ago and that is how I came to know USGB I have worked with a representative by the name of Chris He knows my situation about how much money I can invest I find him very trustworthy and professional and I look forward to working with in the future All of my orders have been handled in a manner that makes for a smooth transactionI receive my orders when promised So I have nothing but good to say about Chris and USGB!
My experience at us gold has been wonderfulDinah always helps me with the new coinsShe points me in the right direction every time
USGB did a great job of completing my order after a thief somewhere in the shipping chain stole the shipped coins twice and all I received was a ripped open empty box from FedEx (I suspect that the thief was one of FedEx's employees)Not only did they ship the coins three times at their cost but also did a wonderful job of keeping in contact with me the whole time so I knew what was going onUSGB has a lifelong customer in me and I would recommend them to anyone that is looking for the type of products that they offerGreat Company
I am new to the investment world and began collecting gold and silverThe very first purchase I made with US Gold Bureau was met with positive reinforcement from ArnoldHe assisted my next buy and immediately became my person for all of my investment questions and buys.To my delight, he even followed up with a phone call to ensure my complete satisfaction! It is so rare to be involved with a company of such high standards for customer care, consideration and professionalismI have been given very sound advice and guidance that has earned my trust and dissolved all of the apprehension I once felt
I have dealt with USGB for over a year and have been very satisfied with the serviceMy broker, Arnold, has been very helpful in suggesting investment coins which I received quickly with no problemsI would recommend USGB to anyone interested in investing in their products
I have been talking to a great respectful guy named Dustin KHe has been giving me great advise and listens to my questions and responds with a sincere answerHe has suggested some coins and I have been very happy with the ones I have receivedHe is very informativeThank you for your advise Dustin
My dealings with the USGB,LLC have been excellent right from the beginningThey've been very professional with my portfolio and suggestions on where to invest wisely! There employees are top notch and most recently I've dealt with Ariane Alvillar and Arnold Cortez- again a most pleasant knowledgeable experience!!! I plan to continually use the USGB,LLC for my future metals investments!!!
I have worked with Joseph K [redacted] now for a couple of yearsHe is polite and gets to the pointHe has advised me on several gold and silver coin proof that have increased in value significantlyI'm always interested when Joe gives me a call
Having worked through United States Gold Bureau for several months, I find their advice to be "spot on," and Clint, the broker I've worked with mostly, has been very attentive to my needs, questions and concerns I have also dealt with several other precious metals LLC's, and find nothing even approaches the prompt professionalism always present at USGB I have complete trust in my broker at USGB and would highly recommend this company to anyone interested in investing in precious metals and/or diamonds
I have been dealing with the USGB for over monthsI decided to go with them because they have a buy back program, and you can also track your portfolio and see how its going any time you want I have put in orders and putting in another one soon The quality of there products can not be beat They are the best for silver and gold, coins and bars My first order was a great mix of gold and silver, coins and bars, by getting there $10,package What a great choice to start off with
On 12/28/placed a order for 1ozsilver trade bars.received a email my order was placedI started watching silver prices riseI called to track my order To my surprise my order had been cancelled because they say they couldn't verify my addressI gave them the correct addressThey said it would be shippedCalled again today and I got the same answer my order was cancelled they asked for my card number againSo I figured I was not going to get the silver at the price of the original purchase I had made with my credit/ debit card wich has my address attached to it.your decision was this fraud and they didn't want to sell it to me at the price that my original order was placed at????
I made my first purchase of silver from United States Gold BureauMy sale representative was Dustin KrugerI found him to be very knowledgeable, kind and patient
Tyler and crew have been instrumental in my low experience in this area I am very happy with their advice and assistance in my investments DonT***
very positive service
Web site was not manageableSite continued to drop my additional purchases from my cartSite would only hold one item in cart at a timeI stopped and looked the site up on Revdex.com and was glad I didThank you Revdex.comI cancelled my orderAny reputable company would have no problem being registered with the Revdex.com and have nothing to hideInstead this company appears to hide under different business namesYou saved me again Revdex.com!
Steve
SSS/llv
I have been purchasing silver over the past year and recently started purchasing gold I am new to the gold/silver investing and have found that my personal advisor has been an integral part in my continuance to invest Even though I am a small investor, my advisor is responsive to my calls or emails and does not pressure me on any issues He educates me along the way and makes me feel very secure, in addition, he is very patient with meThanks MrK