Valley Environmental Resources was a great buyWe are very happy with our water softener systemEveryone associated with the company was very prompt, professional and courteousOur system was installed the very next day after the sales callThe installers did a great jobThey cleaned up after themselves, explained the system very well, and were willing to answer all of our questions
Hello everyone, I am very please with my purchase of the soft water system for my home from Valley Environmental Resources The soft water system makes my skin feels softer and has helped my son with his severed acne by making his skin less irritated In addition, the water system makes things easier to clean without the use of harsh products I had a good experience with the whole process The installation of the water system was quick and professionally done The representative was very friendly and professional, giving me clear information about the water system and its benefits, which resulted to be true I really recommend the water soft system from this company
I really enjoyed the presentation as the presenter was not pushyEverything stated to me in the presentation was accurateOverall, all the products are great, my daughter and I have sensitive skin and we no longer leave the shower red and dryThe laundry detergent has no smell which for me is bad as I like my clothing to smell fresh therefore I do have to add fabric softner but all other products have measured up
The employees of this company work like a well oiled machineThey came indidn't fill us up with nonsenseSold us with their honesty and sincerityInstallers came in, did their jobs, cleaned up, very clearly explained everything and made sure that we had phone numbers to contact if questions and/or issuesQuick and efficientI would highly recommend Valley Environmental Resources, Inc
While it did feel a little on the expensive side, I love our new water filtration systemBoth the salesman and the gentlemen who installed the system were very thorough, and answered all of my questions and moreThe water tastes great, the house is cleaner and the chemicals used in the house are now minimalI am certain this investment will pay off for years to comeThank you!
[redacted] We have reviewed your request and before responding let's first address a few itemsFirst, the system was purchased on January 15, 2014, which is years ago We are aware that it is impossible to remember all the details of a transaction that long ago, let alone months ago so Valley Environmental Resources has a policy that has helped us obtain an A+ rating with the Revdex.com and that is we will comply with all written documented promises and work orders, therefore eliminating any and all confusion Here are the details of your transaction A canvasser in a company shirt and company badge collected a water sample from [redacted] *at your home on 12/9/At that time she gave literature on our company and what we sell It includes the following statement " This test is not being conducted by the city or state agency" Approximately month later a representative called [redacted] *and [redacted] *greed to an appointment to have our company come out and do a demonstration of our products on 1/15/at 8pm [redacted] *nd [redacted] chose to purchase the product At that time a work order was completed and signed with all of the documented work to be done The system was not installed until the next day, when a completion certificate was completed and signed We then came back out to the house on 1/21/to do a full PR visit, check the system, get the finance paperwork completed, and finalize everything On NONE of those documents was anything noted or documented in any way to return to do any additional work, move the system, anything ( and there are spots on all the forms to document it, and all were signed [redacted] ***/ [redacted] ) All this being said we would like to help If you would like us to move your system simply call us and we will have a technician come out and give an free estimate of the charges and we will give you 20% off our already discounted customer rates Thank you for being our customer Thomas O [redacted]
The overall experience with Valley Environmental Resources was greatWhen I was presented with the information regarding their water softener system I was never pressured into making a purchaseThey provided great examples and were able to prove the difference between their water system and the hard water that we had in the houseThe installation was quick and professionalI enjoy having great drinking water and I can already tell a difference when cleaning with the water Thank you, Kevin
Veri has again reviewed this situation and we feel strongly that we have gone above and beyond what is fair and reasonable on this matter and misunderstandingWe honor every and all documented promises and commitments, and in this case there was nothing documented on multiple work orders and installation completion certificatesAlso to note is that Veri does not ship customers used equipmentIt is a service we simply do not doThe equipment will be disconnected and boxed up appropriately and all plumbing will be returned to its original working orderThe customer simply needs to have it moved with the rest of their appliances and belongings to their new residenceVeri has agreed to perform the disconnect and box (work that Veri is in the business of doing) at no charge to maintain goodwillThe work was completed on 3/18/and again was done at no charge to the customerWe have discussed this with the customer, they have accepted the free work and we feel that we have been more than fair and reasonableWe have faxed all necessary paperwork to you (Revdex.com) for your professional reviewVeri wishes [redacted] and [redacted] a safe move and respectfully declines any other concessions on this matter.Sincerely, [redacted]
I love my new water softener from VER [redacted] was greatHe explained the system in a way that was easy to understandThe installation crew showed up on time, finished when they said they would and Introduced me to the systemThey made sure all my questions were answered before leavingNow my clothes don't fade in the washMy showers are so much quicker and rinsing is a breezeNo more calcium build up in my teapot or anywhere else and the water tastes so much betterThank you [redacted] and the rest of the VER staff!
VER has been amazing from the start Brian came out on time with our scheduled appointment Not only did he explain everything he was doing and why during his demonstration, he answered all of our questions He gave us options and went over the warranty in depth He proved himself to be knowledgeable and patient as well as exuberant I do not know anyone else that can hold all three of those qualities To my delight the installation was scheduled for the next day and they arrived hours earlier than expected which, made my very happy Not only did they take their time with the install the three technicians explained every step and completed the installation expertly Beyond that, the family quality comradery with the techs, was a relief Versus competitors the pricing is affordable and the quality I expected has exceeded my expectations I am beyond ecstatic the household filtered water is impeccable, it has restored the natural curl in my hair without effort and my skin is softer without excess lotion Most importantly, the Reverse Osmosis drinking water that I also use for my cooking and our dogs bowls and our fish tank is clear and I know it’s pure from the way it tastes It’s cleaner; orderless and tasteless in comparison to any spring water or purified water I have purchased Furthermore, the abundance of green cleaning products they included for no additional charge has me kept in supply for the next years I am truly overwhelmed by the quality of VER’s system, products and service I actually called them today with a few questions and they answered them quickly and gave me the reassurance I needed They have me convinced they are commited to me as a customer fully and I am proud to say I am invested in them for life, I know you will be too,
The water makes things easier to clean, my skin feels softer The people from Valley Environmental were professional and friendly The actual installation was quick and clean
My wife and I love our new water system. Loving everything from the fresh drinking water, much better showers and seeing a huge difference in our dishwasher!! All the products that came with the system are great an is saving us money on cleaning supplies an at the end of the day the whole package will be paying for itself. I was pretty set on my decision to get the system but [redacted] made it clear. He answered all our questions and showed us some really cool stuff. Thank you **!!!!!!
We have been doing business with VER for almost years, so almost since they started and I have to say they are the most responsive guys and extremely professional! Jacob and his team always respond immediately to any questions or concerns we might have in a matter of minutes We decided to buy a new home about a year and a half after we bought our system Called Jacob and he came and moved our system to our new home! Don't hesitate to do business with them, they are great!
Every person we interacted with from the sales man to the installers were friendly and took time to explain everythingEnjoyed the fact that we were told if we didn't want the product that the company wouldn't continue to push the product like other companiesWe enjoy the filtration, clothes smell better, water tastes amazing, and the cleaners they provide smell great and clean wonderfully
My family has just recently had service provided to our home with a water filtration system through valley environmental resources and everything from start to finish went perfectlyOur sales rep, Parker, was awesome, he came in and spent nearly hours with us going over everything in detailThe installation guys came in the next afternoon and had our entire system up and running in about an hour and we are so happy with the end resultOur water now tastes so much better and we know it is so much healthier for us and our showers are so much more enjoyableThis company has been awesome to deal with
The water system is everything that we were told it would beWe love not having to clean the shower door, that our pipes and appliances are less likely to corrodeIt is nice to walk out of the shower and not have to put on lotion because our skin is not dryThe dishes feel much cleaner and our dish washer seems to work betterWe have not had a chance to test all the products that come with the systemsWe are set for a while on those productsOur representative was [redacted] and he was great to work withHe was very friendly and informativeHe answered all our questions and even waited while we were trying to feed our twinsThe install team was great as wellThey were very friendly and professionalBoth did a great job and made sure I understood and was ok with everything they didSo far it has been a great experience and I would recommend it to my friends and familyOur area has some the hardest water in AZIt is so nice now, I can't imagine going backThank you
Just had a very amiable conversation with [redacted] We had [redacted] in our computer for September with a note to call earlier when we have an opening ( which happens constantly) We understand her time concerns and make it a priority to take care of our customers promptlyIn her case we moved her up to this Sunday at 10am which she was quite happy with If part of the system (transformer) or something that we did caused the power problem we will also be fixing that at no additional charge as well as replacing her filters and doing our annual maintenance on both systems We discussed all the aspects of the annual service and that it is not just a filter changeWe sanitize the system, check and replace fittings if needed, calibrate the systems, run water tests, and more to ensure the systems are operating at optimum levels After reviewing all this she agreed to our discounted charge of $for the first year as she is part of our customer loyalty program She was agreeable and pleased with the solutionThanks for being our customers [redacted] and [redacted] and we will see you Sunday
I was very happy and statisfied with my products and the company's proffessionalism They where there to answer my questions and install all at scheduleEmployees where polite and did work with a smileThe products themselves speak volumes the water quality is amazingIt's such a difference night and day in the water qualityIt's so nice, spoils you so much that when I vacation or stay at friends I can't wait get home to my water Feels great on you skin and my wife uses less lotion, softer on our skin I'd recommend them to anyone!
To ANYBODY considering this water conditioner system: When we committed to writing a brief letter about our experiences with our new water conditioner system, I couldn't imagine that it wouldn't be exactly thatbrief However, since we've been using the system for a month now, I'm afraid that the letter might end up being a bit longer than anticipated!!! Our experience with Valley Environmental Resources has been very pleasurable!!! We were very surprised that our system was installed the next day!!! The installers were very professional, and finished within two hours!!! They cleaned up after themselves, answered our questions, and were very friendly! Initially, everything was as expected, better tasting water out of the tap, cleaner skin, softer hair, no buion the faucets and shower walls, etc The water we are now using keeps surprising us! I have a skin condition, and while showering and using the supplied body wash, (not the hypo-allergenic expensive stuff) I've noticed a marked softening of my reactions I expect even more as I continue! We love the feel we have after a shower!!! My wife has fallen in love with shampooing her hair without having to use conditioner, and is amazed at how much cleaner her hands and nails are! Another amazing result is how clean our dishes come out of the dishwasher! She used to pre-wash everything that went into the dishwasher, and sometimes would hand wash certain things Now she just does a quick rinse and lets the appliance do the work! Drinking glasses are clear, not cloudy or spotted Our pots and pans are coming clean after such a long time of washing them in city water There isn't any aftertaste after cooking stinky veggies and fish and then something with a delicate taste! Silverware is cleaner! She has fallen in love with her dishwasher again!!! Our clothes are becoming much cleaner; whites are becoming white, not beige, and the colors have more "pop." Our towels aren't as scratchy, and the micro-fiber cleaning cloths that we use are wiping things cleaner!!! I have a favorite T-shirt that I dripped some varnish on, and after several washings, the varnish stain is almost completely gone! It would have been a "paint shirt" before the conditioner! I just finished washing our Sequoia for the first time since the system was installed and am happy to report that the whole thing was washed with a half spray bottle of cleaner, instead of a bucket of suds, just like Dief said! I have to admit that I thought that he was just "blowing smoke" when he told us that we could do that!! We just returned from a trip to Douglas, AZ and collected a swarm of insects all over the front of the truck, and the windshield was a mess! I sprayed on some cleaner and wiped the bugs off like they weren't even there! I haven't hand washed this vehicle since we discovered Star Wash, but now I'll save the almost $each wash and the hour sitting in the lounge waiting, by doing it myself! (Incidentally, while we were gone, I couldn't wait to get back to shower in our own water!) The RO system water is working even better than before! Ice cubes are taste free now, and my wife's Sodastream Diet Cola's taste much better! I even put an ice cube or two in my scotch on occasion And my coffee and her tea are amazing!! We removed the expensive filter from our refrigerator and won't have to worry about when it's time to replace it ever again!!! Several of our friends have been talking about coming to our house and filling their water bottles, instead of buying bottled water! I will say that I could not stand the taste of Avondale city water, and would shudder each time I brushed my teeth and rinsed Now it's water right out of the tap! We knew from our demonstration that some of these things would happen, but we have been overwhelmed by the change in our attitudes about the water we use! Although we are both on fixed incomes now, we saw that an investment in this system would reap benefits far down the line I'm now looking forward to less or no maintenance for our on-demand water heater, our clothes washer, our dishwasher, and all the plumbing in general! We've bought some solar salt from Sam's Club for less than $5, and have had to add salt only once since purchasing the system! We have over half a bag left! When we had our home built, there was an issue with one of the bathrooms when a worker drove a truck over the wet concrete and broke some of the pre-plumbing in the guest bath Concrete, sawdust, lumber cutoffs, and various other pieces of junk filled the hole, and we have had problems of stopped up toilets in both bathrooms frequently since the build Since the water conditioner was installednot one backup!!!! Andas we were told, fewer chemicals are needed throughout the house for cleaning! My wife has been trying to use fewer cleaning chemicals for some time now, and has been able to get rid of most of the cleaners she used to have to buy on a monthly or semi-monthly basis, which is definitely helping our budget We have tile floors in every room except our two bedrooms, and all she has to do is damp mop the floor with her micro-fiber mop once a week to keep our floors spotless Of course, every once in a while, something yucky gets spilled that may require a couple of drops of vinegar to get clean! We are looking forward to many years of clean living with our new water conditioner system, and would hope that you could see the advantages as well!! Sincerely, [redacted] and [redacted]
Valley Environmental Resources was a great buyWe are very happy with our water softener systemEveryone associated with the company was very prompt, professional and courteousOur system was installed the very next day after the sales callThe installers did a great jobThey cleaned up after themselves, explained the system very well, and were willing to answer all of our questions
Hello everyone, I am very please with my purchase of the soft water system for my home from Valley Environmental Resources The soft water system makes my skin feels softer and has helped my son with his severed acne by making his skin less irritated In addition, the water system makes things easier to clean without the use of harsh products I had a good experience with the whole process The installation of the water system was quick and professionally done The representative was very friendly and professional, giving me clear information about the water system and its benefits, which resulted to be true I really recommend the water soft system from this company
I really enjoyed the presentation as the presenter was not pushyEverything stated to me in the presentation was accurateOverall, all the products are great, my daughter and I have sensitive skin and we no longer leave the shower red and dryThe laundry detergent has no smell which for me is bad as I like my clothing to smell fresh therefore I do have to add fabric softner but all other products have measured up
The employees of this company work like a well oiled machineThey came indidn't fill us up with nonsenseSold us with their honesty and sincerityInstallers came in, did their jobs, cleaned up, very clearly explained everything and made sure that we had phone numbers to contact if questions and/or issuesQuick and efficientI would highly recommend Valley Environmental Resources, Inc
While it did feel a little on the expensive side, I love our new water filtration systemBoth the salesman and the gentlemen who installed the system were very thorough, and answered all of my questions and moreThe water tastes great, the house is cleaner and the chemicals used in the house are now minimalI am certain this investment will pay off for years to comeThank you!
[redacted] We have reviewed your request and before responding let's first address a few itemsFirst, the system was purchased on January 15, 2014, which is years ago We are aware that it is impossible to remember all the details of a transaction that long ago, let alone months ago so Valley Environmental Resources has a policy that has helped us obtain an A+ rating with the Revdex.com and that is we will comply with all written documented promises and work orders, therefore eliminating any and all confusion Here are the details of your transaction A canvasser in a company shirt and company badge collected a water sample from [redacted] *at your home on 12/9/At that time she gave literature on our company and what we sell It includes the following statement " This test is not being conducted by the city or state agency" Approximately month later a representative called [redacted] *and [redacted] *greed to an appointment to have our company come out and do a demonstration of our products on 1/15/at 8pm [redacted] *nd [redacted] chose to purchase the product At that time a work order was completed and signed with all of the documented work to be done The system was not installed until the next day, when a completion certificate was completed and signed We then came back out to the house on 1/21/to do a full PR visit, check the system, get the finance paperwork completed, and finalize everything On NONE of those documents was anything noted or documented in any way to return to do any additional work, move the system, anything ( and there are spots on all the forms to document it, and all were signed [redacted] ***/ [redacted] ) All this being said we would like to help If you would like us to move your system simply call us and we will have a technician come out and give an free estimate of the charges and we will give you 20% off our already discounted customer rates Thank you for being our customer Thomas O [redacted]
The overall experience with Valley Environmental Resources was greatWhen I was presented with the information regarding their water softener system I was never pressured into making a purchaseThey provided great examples and were able to prove the difference between their water system and the hard water that we had in the houseThe installation was quick and professionalI enjoy having great drinking water and I can already tell a difference when cleaning with the water Thank you, Kevin
Veri has again reviewed this situation and we feel strongly that we have gone above and beyond what is fair and reasonable on this matter and misunderstandingWe honor every and all documented promises and commitments, and in this case there was nothing documented on multiple work orders and installation completion certificatesAlso to note is that Veri does not ship customers used equipmentIt is a service we simply do not doThe equipment will be disconnected and boxed up appropriately and all plumbing will be returned to its original working orderThe customer simply needs to have it moved with the rest of their appliances and belongings to their new residenceVeri has agreed to perform the disconnect and box (work that Veri is in the business of doing) at no charge to maintain goodwillThe work was completed on 3/18/and again was done at no charge to the customerWe have discussed this with the customer, they have accepted the free work and we feel that we have been more than fair and reasonableWe have faxed all necessary paperwork to you (Revdex.com) for your professional reviewVeri wishes [redacted] and [redacted] a safe move and respectfully declines any other concessions on this matter.Sincerely, [redacted]
I love my new water softener from VER [redacted] was greatHe explained the system in a way that was easy to understandThe installation crew showed up on time, finished when they said they would and Introduced me to the systemThey made sure all my questions were answered before leavingNow my clothes don't fade in the washMy showers are so much quicker and rinsing is a breezeNo more calcium build up in my teapot or anywhere else and the water tastes so much betterThank you [redacted] and the rest of the VER staff!
VER has been amazing from the start Brian came out on time with our scheduled appointment Not only did he explain everything he was doing and why during his demonstration, he answered all of our questions He gave us options and went over the warranty in depth He proved himself to be knowledgeable and patient as well as exuberant I do not know anyone else that can hold all three of those qualities To my delight the installation was scheduled for the next day and they arrived hours earlier than expected which, made my very happy Not only did they take their time with the install the three technicians explained every step and completed the installation expertly Beyond that, the family quality comradery with the techs, was a relief Versus competitors the pricing is affordable and the quality I expected has exceeded my expectations I am beyond ecstatic the household filtered water is impeccable, it has restored the natural curl in my hair without effort and my skin is softer without excess lotion Most importantly, the Reverse Osmosis drinking water that I also use for my cooking and our dogs bowls and our fish tank is clear and I know it’s pure from the way it tastes It’s cleaner; orderless and tasteless in comparison to any spring water or purified water I have purchased Furthermore, the abundance of green cleaning products they included for no additional charge has me kept in supply for the next years I am truly overwhelmed by the quality of VER’s system, products and service I actually called them today with a few questions and they answered them quickly and gave me the reassurance I needed They have me convinced they are commited to me as a customer fully and I am proud to say I am invested in them for life, I know you will be too,
The water is a very good quality for taste and other usesThe gifts that came with it our very nice
The water makes things easier to clean, my skin feels softer The people from Valley Environmental were professional and friendly The actual installation was quick and clean
My wife and I love our new water system. Loving everything from the fresh drinking water, much better showers and seeing a huge difference in our dishwasher!! All the products that came with the system are great an is saving us money on cleaning supplies an at the end of the day the whole package will be paying for itself. I was pretty set on my decision to get the system but [redacted] made it clear. He answered all our questions and showed us some really cool stuff. Thank you **!!!!!!
We have been doing business with VER for almost years, so almost since they started and I have to say they are the most responsive guys and extremely professional! Jacob and his team always respond immediately to any questions or concerns we might have in a matter of minutes We decided to buy a new home about a year and a half after we bought our system Called Jacob and he came and moved our system to our new home! Don't hesitate to do business with them, they are great!
Every person we interacted with from the sales man to the installers were friendly and took time to explain everythingEnjoyed the fact that we were told if we didn't want the product that the company wouldn't continue to push the product like other companiesWe enjoy the filtration, clothes smell better, water tastes amazing, and the cleaners they provide smell great and clean wonderfully
My family has just recently had service provided to our home with a water filtration system through valley environmental resources and everything from start to finish went perfectlyOur sales rep, Parker, was awesome, he came in and spent nearly hours with us going over everything in detailThe installation guys came in the next afternoon and had our entire system up and running in about an hour and we are so happy with the end resultOur water now tastes so much better and we know it is so much healthier for us and our showers are so much more enjoyableThis company has been awesome to deal with
The water system is everything that we were told it would beWe love not having to clean the shower door, that our pipes and appliances are less likely to corrodeIt is nice to walk out of the shower and not have to put on lotion because our skin is not dryThe dishes feel much cleaner and our dish washer seems to work betterWe have not had a chance to test all the products that come with the systemsWe are set for a while on those productsOur representative was [redacted] and he was great to work withHe was very friendly and informativeHe answered all our questions and even waited while we were trying to feed our twinsThe install team was great as wellThey were very friendly and professionalBoth did a great job and made sure I understood and was ok with everything they didSo far it has been a great experience and I would recommend it to my friends and familyOur area has some the hardest water in AZIt is so nice now, I can't imagine going backThank you
Just had a very amiable conversation with [redacted] We had [redacted] in our computer for September with a note to call earlier when we have an opening ( which happens constantly) We understand her time concerns and make it a priority to take care of our customers promptlyIn her case we moved her up to this Sunday at 10am which she was quite happy with If part of the system (transformer) or something that we did caused the power problem we will also be fixing that at no additional charge as well as replacing her filters and doing our annual maintenance on both systems We discussed all the aspects of the annual service and that it is not just a filter changeWe sanitize the system, check and replace fittings if needed, calibrate the systems, run water tests, and more to ensure the systems are operating at optimum levels After reviewing all this she agreed to our discounted charge of $for the first year as she is part of our customer loyalty program She was agreeable and pleased with the solutionThanks for being our customers [redacted] and [redacted] and we will see you Sunday
I was very happy and statisfied with my products and the company's proffessionalism They where there to answer my questions and install all at scheduleEmployees where polite and did work with a smileThe products themselves speak volumes the water quality is amazingIt's such a difference night and day in the water qualityIt's so nice, spoils you so much that when I vacation or stay at friends I can't wait get home to my water Feels great on you skin and my wife uses less lotion, softer on our skin I'd recommend them to anyone!
To ANYBODY considering this water conditioner system: When we committed to writing a brief letter about our experiences with our new water conditioner system, I couldn't imagine that it wouldn't be exactly thatbrief However, since we've been using the system for a month now, I'm afraid that the letter might end up being a bit longer than anticipated!!! Our experience with Valley Environmental Resources has been very pleasurable!!! We were very surprised that our system was installed the next day!!! The installers were very professional, and finished within two hours!!! They cleaned up after themselves, answered our questions, and were very friendly! Initially, everything was as expected, better tasting water out of the tap, cleaner skin, softer hair, no buion the faucets and shower walls, etc The water we are now using keeps surprising us! I have a skin condition, and while showering and using the supplied body wash, (not the hypo-allergenic expensive stuff) I've noticed a marked softening of my reactions I expect even more as I continue! We love the feel we have after a shower!!! My wife has fallen in love with shampooing her hair without having to use conditioner, and is amazed at how much cleaner her hands and nails are! Another amazing result is how clean our dishes come out of the dishwasher! She used to pre-wash everything that went into the dishwasher, and sometimes would hand wash certain things Now she just does a quick rinse and lets the appliance do the work! Drinking glasses are clear, not cloudy or spotted Our pots and pans are coming clean after such a long time of washing them in city water There isn't any aftertaste after cooking stinky veggies and fish and then something with a delicate taste! Silverware is cleaner! She has fallen in love with her dishwasher again!!! Our clothes are becoming much cleaner; whites are becoming white, not beige, and the colors have more "pop." Our towels aren't as scratchy, and the micro-fiber cleaning cloths that we use are wiping things cleaner!!! I have a favorite T-shirt that I dripped some varnish on, and after several washings, the varnish stain is almost completely gone! It would have been a "paint shirt" before the conditioner! I just finished washing our Sequoia for the first time since the system was installed and am happy to report that the whole thing was washed with a half spray bottle of cleaner, instead of a bucket of suds, just like Dief said! I have to admit that I thought that he was just "blowing smoke" when he told us that we could do that!! We just returned from a trip to Douglas, AZ and collected a swarm of insects all over the front of the truck, and the windshield was a mess! I sprayed on some cleaner and wiped the bugs off like they weren't even there! I haven't hand washed this vehicle since we discovered Star Wash, but now I'll save the almost $each wash and the hour sitting in the lounge waiting, by doing it myself! (Incidentally, while we were gone, I couldn't wait to get back to shower in our own water!) The RO system water is working even better than before! Ice cubes are taste free now, and my wife's Sodastream Diet Cola's taste much better! I even put an ice cube or two in my scotch on occasion And my coffee and her tea are amazing!! We removed the expensive filter from our refrigerator and won't have to worry about when it's time to replace it ever again!!! Several of our friends have been talking about coming to our house and filling their water bottles, instead of buying bottled water! I will say that I could not stand the taste of Avondale city water, and would shudder each time I brushed my teeth and rinsed Now it's water right out of the tap! We knew from our demonstration that some of these things would happen, but we have been overwhelmed by the change in our attitudes about the water we use! Although we are both on fixed incomes now, we saw that an investment in this system would reap benefits far down the line I'm now looking forward to less or no maintenance for our on-demand water heater, our clothes washer, our dishwasher, and all the plumbing in general! We've bought some solar salt from Sam's Club for less than $5, and have had to add salt only once since purchasing the system! We have over half a bag left! When we had our home built, there was an issue with one of the bathrooms when a worker drove a truck over the wet concrete and broke some of the pre-plumbing in the guest bath Concrete, sawdust, lumber cutoffs, and various other pieces of junk filled the hole, and we have had problems of stopped up toilets in both bathrooms frequently since the build Since the water conditioner was installednot one backup!!!! Andas we were told, fewer chemicals are needed throughout the house for cleaning! My wife has been trying to use fewer cleaning chemicals for some time now, and has been able to get rid of most of the cleaners she used to have to buy on a monthly or semi-monthly basis, which is definitely helping our budget We have tile floors in every room except our two bedrooms, and all she has to do is damp mop the floor with her micro-fiber mop once a week to keep our floors spotless Of course, every once in a while, something yucky gets spilled that may require a couple of drops of vinegar to get clean! We are looking forward to many years of clean living with our new water conditioner system, and would hope that you could see the advantages as well!! Sincerely, [redacted] and [redacted]