Vapblaze

Dear Revdex.com, sans-serif;"> Please be advised we have processed her refund request of $We have emailed [redacted] Arcadi to confirm the sameWe have mailed her a check of $at her given mailing addressShould you have any question please feel free to revert Thanks, [redacted]

Complaint: [redacted] I am rejecting this response because: This complaint is not closedI have been waiting for my mailman to come today to see if the replacement check from VapBlaze arrived IT HAS NOT BEEN RECEIVED YET Their response to our complaint was that VapBlaze would mail out a replacement check made payable to [redacted] - my correct name - on May 4th I waited days for USPS deliveryThat is a reasonable timeframe for deliveryMy response to this email as 'unsatisfied with response' was going out when I found this email from Revdex.comThe complaint should not be listed for closing as a satisfied customer Regards, [redacted]

Dear Revdex.com, Please be advised we have refunded the amount in full and money should be credited into customer card within next 2-business daysPlease see the transaction receipt of refund belowShould you have any questions please feel free to revertTransaction ID: [redacted] Create ARB Subscription from TransactionTransactionStatus:Refund/Pending SettlementSettlement InformationSettlement Amount:USD (299.95)Settlement Date and Time:Authorization InformationAuthorization Amount:USD (299.95)Submit Date /Time:03-Apr-07:00:CDTAuthorization Code:Reference Transaction ID: [redacted] Transaction Type:RefundMarket Type:eCommerceProduct:Card Not PresentAddress Verification Status:AVS Not Applicable (P)Card Code Status:Not ApplicableCAVV Result Code:Not ApplicableFraud Score Applied:Not ApplicableRecurring Billing Transaction:NPartial Capture Status:Not ApplicableCustomer IP:Payment InformationCard Type: ***Card Number: [redacted] Expiration Date:XXXXTotal Amount:USD (299.95)Order InformationInvoice #:***Description:VAP Blaze LLC.Customer Billing InformationName: [redacted] Company:Address: [redacted] **City: [redacted] ***State/Province: [redacted] Zip Code:***Country: [redacted] Phone: [redacted] Fax:Email: [redacted]

Dear Revdex.com, Please be advised she never paid us she only paid us once way back in April(2014) more than yearsAfter that, she used our services many times and her subscription got expired and we renewed her services at a cost of She stopped the payment on same check so she no longer has an account with usWe would request her to check to whom she has paid She only paid us once and she used services for the same long time ago Should you have any questions please feel free to revert Thanks [redacted] SrManager(Billing)

Complaint: [redacted] I am rejecting this response because:They are lying! Attached find the proofAlso why would I have to pay to renew a lifetime subscription? Regards, [redacted]

Dear Revdex.com, Please be advised transaction of $was never capturedWe have voided the transaction and the number 1-800-984-This number do not belongs to usWe are here to provide service and support to our customer not to ripoff She should check with her bank as nothing has been debited from her accountWe would request her to check with her bank and close this case ASAPThanks, [redacted] ***

Dear Revdex.com, Please be advised she is not happy right now with our services but she was happy with usShe should have consulted with my billing team or with me rather then filing complain on Revdex.comWe have thousands of satisfied customers and if she has decided to use another company this is her choice Should have any questions please feel free to revert Thanks, [redacted]

Complaint: [redacted] I am rejecting this response because: I disagree with what they are saying, how would I know to contact this Alex personthe people that call me are difficult to deal with I don't need a response from this im done with this company Regards, [redacted] ***

Dear Revdex.com, Please be advised transaction of $was never capturedWe have voided the transaction and the number 1-800-984-This number do not belongs to usWe are here to provide service and support to our customer not to ripoff She should check with her bank as nothing has been debited from her accountWe would request her to check with her bank and close this case ASAP Thanks, [redacted] ***

Dear Revdex.com, Please be advised in order to resolve this issue we have refunded her in fullCustomer paid us on April-and amount has been refunded in her [redacted] ***Customer will have the amount in her card within next 2-3business daysThank You for doing business with usThanks, [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me However, if I do not receive the refund of $from Vapblaze, I will be contacting the Revdex.com with another complaint against them.Thank you for your assistance Regards, [redacted]

Dear Revdex.com, Please be advised she never paid usThis PDF file can be edited and anyone can make itIf she has paid us it should show as a debit with our company name on her bank account or credit card statementThis PDF file is not a proof of making payment to us Thanks, [redacted]

Complaint: [redacted] I am rejecting this response because:they sent me via email a receipt for $249.95, transaction # [redacted] , authorization code [redacted] , invoice # [redacted] The number they gave me to call for assistance was [redacted] At first it just rang with no answer, then I got a message about not taking blocked numbers, our number is not blocked. I then tried the instructions given for the call to go through, it cut me off. My bank is in the process of working with me. This company has charged my account. I have filed a fraud report with my bank. [redacted] is not a truthful man. I want my Money back. Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because: Regards,Attached is the reciept from Vapblaze for 799.95 [redacted]

Dear Revdex.com, Please be advised she is not happy right now with our services but she was happy with usShe should have consulted with my billing team or with me rather then filing complain on Revdex.comWe have thousands of satisfied customers and if she has decided to use another company this is her choice Should have any questions please feel free to revertThanks, [redacted]

The only thing true in this statement is the first sentence Two years ago, she did become a VapBlaze customer We performed our service to remotely fix her computer and she signed an electronic statement saying she was satisfied with our service In April of 2015, she called again Again we fixed her computer and again she signed an electronic statement saying she was satisfied with our work and that her computer problem was resolved All other statements are patently as far as anyone from VapBlaze entering her computer, router or anything else is concerned Her electronic check from the April of service did not clear the bank She was notified and agreed to send us a replacement check and she did That check bounced Instead of rectifying the payment, she has taken the course of falsely accusing us with the Revdex.com and our collection agency will be contacting her

Dear Revdex.com, Please be advised we never charged her $for computer servicesAlso, we do not see any proof in attachmentShe paid us $more than years for years support or service contract with usNo one can offer life time subscription plan in just $200. Should you have any questions please feel free to revert.Thanks,***SrManager(Billing)

Complaint: ***
I am rejecting this response because:
This complaint is not closedI have been waiting for my mailman to come today to see if the replacement check from VapBlaze arrived. IT HAS NOT BEEN RECEIVED YET. Their response to our complaint was that VapBlaze would mail out a replacement check made payable to *** * *** - my correct name - on May 4th. I waited days for USPS deliveryThat is a reasonable timeframe for deliveryMy response to this email as 'unsatisfied with response' was going out when I found this email from Revdex.comThe complaint should not be listed for closing as a satisfied customer
Regards,
*** ***

Dear Revdex.com, We have processed the refund of $and we apologize for double charge on customer accountRefund has been processed on same credit card number ending with ***No further charges will be added in future if this customer will contact us in future for support or
service. Please see the below the receipt of refund.Settlement Date and Time:Authorization InformationAuthorization Amount:USD (449.90)Submit Date /Time:28-Dec-11:55:CSTAuthorization Code:Reference Transaction ID: ***Transaction Type:RefundMarket Type:eCommerceProduct:Card Not PresentAddress Verification Status:AVS Not Applicable (P)Card Code Status:Not ApplicableCAVV Result Code:Not ApplicableFraud Score Applied:Not ApplicableRecurring Billing Transaction:NPartial Capture Status:Not ApplicableCustomer IP:Payment InformationCard Type:VisaCard Number:XXXX6248Expiration Date:XXXXTotal Amount:USD (449.90)Order InformationInvoice #:1416Description:VAP Blaze LLC.Customer Billing InformationName:STEVE CAMELOTTOCompany:Address:LOCHLEA ROADCity:BALTIMOREState/Province:MarylandZip Code:21209Country:United StatesPhone: ***Fax:Email:[email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meHowever, if I do not receive the refund of $from Vapblaze, I will be contacting the Revdex.com with another complaint against themThank you for your assistance
Regards,
*** ***