ID#[redacted]After reviewing Ms. [redacted] concerns, we would like to offer her.1) A field engineer from the manufacturer to review her concerns...or2) To replace the camera at the dealers cost...or3) Getting her in for a new 2018 lease of the same model with the same monthly payments...pending her...
credit approval...or4) Helping her get all her information to another dealer of her choice with manufacturer approval.She is in a lease and her "service agreement" is between the manufacturer and her, not the dealer. Ms. [redacted] may take her vehicle to any dealer she pleases, since she is not satisfied with us. We do not want our clientsdissatisfied nor do we want to assist if she feels that we are liars and demeaning to women, etc.We look forward to her decision.
Covert Chevrolet will be glad to give Mr. [redacted] the Purchase Price $40,720.00 as a trade in on another vehicle. We have 9 Dealerships from which to choose a vehicle. Please visit www.[redacted].com. The vehicle he purchased has a clean carfax, there have been no wrecks. We...
are very sorry for any inconvenience this may have caused.
We apologize for the delay the FJ is a 2010 and we contacted Toyota dealership to have one special ordered. [redacted] got it handled thorough the Toyota dealership and was told that it might take awhile. I'm sorry if this wasn't communicated to the customer. The manual came in on May 31st and was mailed...
ID#[redacted]After reviewing Ms. [redacted] concerns, we would like to offer her.1) A field engineer from the manufacturer to review her concerns...or2) To replace the camera at the dealers cost...or3) Getting her in for a new 2018 lease of the same model with the same monthly payments...pending her...
credit approval...or4) Helping her get all her information to another dealer of her choice with manufacturer approval.She is in a lease and her "service agreement" is between the manufacturer and her, not the dealer. Ms. [redacted] may take her vehicle to any dealer she pleases, since she is not satisfied with us. We do not want our clientsdissatisfied nor do we want to assist if she feels that we are liars and demeaning to women, etc.We look forward to her decision.
SEE ATTACHEMENTS
Covert Chevrolet will be glad to give Mr. [redacted] the Purchase Price $40,720.00 as a trade in on another vehicle. We have 9 Dealerships from which to choose a vehicle. Please visit www.[redacted].com. The vehicle he purchased has a clean carfax, there have been no wrecks. We...
are very sorry for any inconvenience this may have caused.
We apologize for the delay the FJ is a 2010 and we contacted Toyota dealership to have one special ordered. [redacted] got it handled thorough the Toyota dealership and was told that it might take awhile. I'm sorry if this wasn't communicated to the customer. The manual came in on May 31st and was mailed...
out to the customer. Thank You!