Vesta Corporation

Revdex.com Complaint No***To Whom It May Concern: This response is in regards to the above-referenced case numberWe appreciate the opportunity to respond to this complaintWe have contacted Ms*** in regards to the concern she has brought to the Revdex.com's attention and have
been able to resolve this complaint to meet both parties satisfaction. We apologize for any inconvenience this may have caused Ms***We appreciate Ms***'s willingness to work with us directlyShould Ms*** have any additional questions or concerns, she may contact me directly at *** *** Monday-Friday 8am-5pm PST. *** *** - Legal Assistant

Complaint: ***
I am rejecting this response because: The merchant submitted authorizations for one transaction I feel that is suspicious behavior on any one's part I thought thatwhen American Express told me that one transaction which was not submitted successfully ( I did not receive a service or product ) was then submitted timesthey were exaggerating, however, when I spoke with company today that admitted they had created this suspicous entry When I called attention to the problem,I received no assistant from the responsible party, instead I spend many hours for four days trying to find out who could resolve the problem, while they just watched, refusing to help I had customer service American Express contact the appropriate department of American express with the responsible merchant on thetelephone I asked that the responsible merchant send a fax to the appropriate part at American Express asking for the invalid authorizations be removed as Iwas instructed by American Express Customer Service I also asked to receive a copy of the fax or an email confirming that the email was sent The manager
Sincerely,
*** ***

Revdex.com Complaint No***To Whom It May Concern: This letter is in regards to the above-referenced case numberWe appreciate the opportunity to respond to this complaintWe have been in contact with MsC*** to resolve her complaintWe appreciate MsC***'s willingness to work with us
directlyShould she have any additional questions or concerns, she may contact me at (503) 552-Monday-Friday 8:AM-4:PM Pacifc TimeKristopher G*** - Vesta Corporation/*** Processing Center

Revdex.com Complaint No*** -? *** ***To Whom It May Concern:This letter is in regards to the above-referenced case numberWe appreciate the opportunity to respond to this complaintWe have contacted Ms*** regarding the matter she brought to the Revdex.com's attention and we were able to resolve this matter to meet both parties' satisfaction.? We appreciate Ms***'s willingness to work with us directlyShould Ms*** have any additional questions or concerns, she may contact me directly at *** *** Monday-Friday 8am-5pm PST.? Ruthie D*** - Legal Assistant***@trustvesta.com

Revdex.com Complaint No***
To Whom It May Concern: This letter is in regards to the above-referenced case numberWe appreciate the opportunity to respond to this complaintWe have been in contact with *** *** to resolve her complaintWe appreciate *** ***'s willingness to work with us
directly
Should she have any additional questions or concerns, she may contact me at *** *** Monday-Friday 8:AM-4:PM Pacifc Time

Revdex.com Complaint No***
To Whom It May Concern:
This letter is in regards to the above-referenced case numberWe appreciate the opportunity to respond to this complaintWe have been in contact with Mr*** and we able to come to resolve his concernWe appreciate Mr***'s willingness to
work with us directlyShould he have any additional questions or concerns, he may contact me at *** *** Monday-Friday 8:AM - 4:PM Pacific Time
Kristoper G*** - AT&T Processing Center

Revdex.com Complaint No*** ***
?
To? Whom? It May Concern:
This letter is in regards to the above-referenced case numberWe appreciate the opportunity to respond to this complaintWe have contacted Ms*** directly and have agreed with her upon further steps to resolve the
issues to meet both parties satisfaction.?
We appreciate Ms***'s willingness to work with us directlyShould Ms*** have any additional questions or concerns, she may contact me directly at *** *** Monday-Friday 8am-5pm PST.?
Ruthie? D*** - Legal Assistant?

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to meSincerely, [redacted]

Revdex.com Complaint No[redacted]
To Whom It May Concern: This letter is in regards to the above-referenced case numberWe appreciate the opportunity to respond to this complaintWe have been in contact with Mr[redacted] to resolve his complaintdWe appreciate Mr[redacted]'s willingness to work with us
directly
Should he have any additional questions or concerns, he may contact me at (503) 552-Monday-Friday 8:AM-4:PM Pacifc Time
Kristopher G[redacted] - Vesta Corporation/NetSpend Processing Center

Case #: [redacted]
To Whom It May Concern: This letter is in regards to the above referenced case numberWe appreciate the opportunity to respond to this complaintWe have attempted to contact Mr[redacted] and haven't heard back from himShould Mr[redacted] have any questions or concerns, he may contact
me directly at (503) 552-Monday-Friday 8:00AM-4:30PM Pacific Time
Kristopher - Vesta Corporation

Revdex.com Complaint No[redacted] - [redacted]
To Whom It May Concern:
This letter is in regards to the above-referenced case numberWe appreciate the opportunity to respond to this complaintAs a courtesy explanation, Vesta is a third-party payment processor for various prepaid phone carriers
We have been in contact with Mr[redacted] directly and have agreed with him upon what the next steps are to resolve this matterWe appreciate Mr[redacted] willingness to work with us directlyShould Mr[redacted] have any additional questions or concerns, he may contact me directly at [redacted] Monday-Friday 8am-5pm PSTThank you.?
Ruthie D[redacted] - Legal Assistant?

To Whom It May Concern: This letter is in regards to the above-referenced case numberWe appreciate the opportunity to respond to this complaintWe have attempted to contact Mr[redacted] via phone call and have yet to hear back from himWe left a message stating that would work with him on resolving
the issues he has brought to the Revdex.com's attentionShould Mr[redacted] have any questions or concerns, he may contact me directly at (503) 552-Monday-Friday 8:00AM-4:30PM PSTKristopher - NetSpend Processing Center

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me
Sincerely,
[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.? Sincerely, [redacted]

Revdex.com Complaint No[redacted] To Whom It May Concern: This letter is in regards to the above-referenced case numberWe appreciate the opportunity to respond to this complaintWe have been in contact with Ms[redacted] to resolve her complaint as requestedWe appreciate Ms[redacted]'s
willingness to work with us directlyShould she have any additional questions or concerns, she may contact me at (503) 552-Monday-Friday 8:AM-4:PM PDTKristopher G[redacted] - AT&T Processing Center

Revdex.com Complaint No[redacted]To Whom It May Concern: This letter is in regards to the above-referenced case numberWe appreciate the opportunity to respond to this complaintWe have been in contact with Mr[redacted] to resolve his complaintWe appreciate Mr[redacted]'s willingness to work
with us directlyShould he have any additional questions or concerns, he may contact me at (503) 552-Monday-Friday 8:AM-4:PM Pacifc TimeKristopher G[redacted] - Vesta Corporation/AT&T Processing Center

Revdex.com Complaint No[redacted] - [redacted]
To Whom It May Concern:
This letter is in regards to the above-referenced case numberWe appreciate the opportunity to respond to this complaintWe have been in contact with Mr[redacted] and we able to come to an understanding that meets both
parties' satisfactionWe appreciate Mr[redacted]'s willingness to work with us directlyShould he have any additional questions or concerns, he may contact me at (503) 552-Monday-Friday 8am-5pm PST.?
[redacted] - Legal Assistant

Revdex.com Complaint No[redacted]To Whom It May Concern: This letter is in regards to the above-referenced case numberWe appreciate the opportunity to respond to this complaintWe have been in contact with [redacted] to resolve their complaintWe appreciate [redacted] 's willingness to work with us directly

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me
Thanks, Vesta said they were going to reimburse me the money in a few business daysLooks like the case has been resolvedThanks, [redacted]

Revdex.com Complaint No. [redacted]To Whom It May Concern: This letter is in regards to the above-referenced case number. We appreciate the opportunity to respond to this complaint. We have refunded the charge in question to resolve [redacted]'s complaint; she should see the refund in 1-3 business...

days.Should she have any additional questions or concerns, she may contact me at (503) 552-3456 Monday-Friday 8:00 AM-4:30 PM Pacifc Time. Kristopher G[redacted] - Vesta Corporation/AT&T Processing Center