Vesta Corporation

Revdex.com Complaint No. [redacted] - [redacted] To Whom It May Concern: This letter is in regards to the above-referenced case number. We appreciate the opportunity to respond to this complaint. We have attempted to contact Ms. [redacted] via phone call and have yet to hear back from her. With the message that...

was left we stated we would work with her on resolving the issue she has brought to the Revdex.com's attention. Should Ms. [redacted] have any questions or concerns, she may contact me directly at (503) 552-3456 Monday-Friday 8AM-4:30PM PST. Kristopher - AT&T Processing Center

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Case #: [redacted]
To Whom It May Concern: This letter is in regards to the above-referenced case number. We appreciate the opportunity to respond to this complaint. We have been in contact with Mr. [redacted] and were able to resolve his requested. We appreciate Mr. [redacted] willingness to work with us...

directly.
Should Mr. [redacted] have any questions or concerns, he may contact me directly at (503) 552-3456 Monday-Friday 8:00 AM-4:30 PM Pacific Time. Kristopher - Vesta Corporation/T-Mobile Processing Center

Revdex.com Complaint No. [redacted]To Whom It May Concern: This letter is in regards to the above-referenced case number. We appreciate the opportunity to respond to this complaint. We are willing to work with Mr. [redacted] to resolve this issue, we need to confirm a few details in order to locate the charge...

in question.Should he want to contact us to resolve the dispure or if he has any additional questions or concerns, he may contact us at (503) 552-3456 Monday-Friday 8:00 AM-4:30 PM Pacifc Time. Thank you,Kristopher G[redacted] - Vesta Corporation/AT&T Processing Center

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
This is to inform you that Vesta Corporation has resolved my complaint in a professional and prompt response. Thank you.

Revdex.com Complaint No. [redacted]
 
To Whom It May Concern:
This letter is in regards to the above-referenced case number. We appreciate the opportunity to respond to this complaint. We have contacted Ms. [redacted] directly and have agreed with her upon further steps to resolve the...

issues to meet both parties satisfaction. 
We appreciate Ms. [redacted]'s willingness to work with us directly. Should Ms. [redacted] have any additional questions or concerns, she may contact me directly at [redacted] Monday-Friday 8am-5pm PST. 
Ruthie D[redacted] - Legal Assistant

Revdex.com Complaint No. [redacted] - [redacted] 
To Whom It May Concern,
  This letter is in regards to the above-referenced case number. We appreciate the opportunity to respond to this complaint. We have attempted to contact Ms. ** in regards to the issue she has brought to the Revdex.com's attention...

and are awaiting communication back. We welcome Ms. ** to contact us to resolve this matter directly.
  We would appreciate the opportunity to work with Ms. **. Should she have any questions or concerns, she may contact me directly at ([redacted] Monday-Friday 8am-5pm PST. Thank you. 
Ruthie D. - Legal Assistant

Revdex.com Complaint No. [redacted] - [redacted] To Whom It May Concern:This letter is in regards to the above-referenced case number. We appreciate the opportunity to respond to this complaint. We have contacted Ms. [redacted] directly regarding the information she has brought the Revdex.com's attention...

and were able to resolve this matter to meet both parties satisfaction. We appreciate Ms. [redacted] willingness to work with us directly and do apologize for any inconvenience this may have caused. Should Ms. [redacted] have any additional questions or concerns, she may contact me directly at [redacted] Monday-Friday 8am-5pm PST. [redacted] - Legal Assistant

To Whom It May Concern: This letter is in regards to the above-referenced case number. We appreciate the opportunity to respond to this complaint. We have attempted to contact Ms. [redacted] via phone call and have been unable to reach her. Should Ms. [redacted] have any questions or concerns, she may...

contact me directly at (503) 552-3456 Monday-Friday 8:00AM-4:30PM PST.
Kristopher - Vesta Corporation

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted].  Apparently, VESTA handles billing for a number of entities including [redacted].  A [redacted] customer gave them my debit card number to pay his/her bill.  Since this customer's debit number -- with the exception of one number -- is similar to mine, they think s/he made a mistake (typo).  However, the 3-digit security number this customer provided was not mine.  Neither VESTA nor my bank noticed this discrepancy.  Thus, my checking account was erroneously debited for $17.00.  Is this a satisfactory response?  I guess so, but both VESTA and my bank should have caught the mistake.Sincerely, [redacted]

Thank you for your reply but I have already filed a complaint. After being denied Instant Debit transaction by Vesta Corp. , they debited over $300 from my bank account anyway. This concluded with my bank having to get involved in order try to have my funds returned. They are still pending as of...

now. My bank requires a faxed release from Vesta Corp. So, as of now the funds have been debited from my bank account AND are NOT available on my [redacted] card. Someone is welcomed to contact me at[redacted]. However, I have filed and plan a file an additional complaint, as well as cancel my card

Revdex.com Complaint No. [redacted] - [redacted]
 
To Whom It May Concern: 
     This letter is in regards to the above-referenced case number. We appreciate the opportunity to respond to this complaint. We have attempted to contact Ms. [redacted] both via phone call and email...

and have yet to hear back from her. Both methods she was informed that we we would work with her on resolving the issue she has brought to the Revdex.com's attention.
     Should Ms. [redacted] have any questions or concerns, she may contact me directly at (503) 552-3430 Monday-Friday 8am-5pm PST. 
 
Ruthie D[redacted] - Legal Assistant

Revdex.com Complaint No. [redacted]
To Whom It May Concern: This letter is in regards to the above-referenced case number. We appreciate the opportunity to respond to this complaint. We have been in contact with Mr. [redacted] to resolve his complaintd. We appreciate Mr. [redacted]'s willingness to work with us...

directly.
Should he have any additional questions or concerns, he may contact me at (503) 552-3456 Monday-Friday 8:00 AM-4:30 PM Pacifc Time.
Kristopher G[redacted] - Vesta Corporation/NetSpend Processing Center

Revdex.com Complaint No. [redacted] To Whom It May Concern: This letter is in regards to the above-referenced case number. We appreciate the opportunity to respond to this complaint. We have been in contact with Ms. [redacted] to resolve her complaint as requested. We appreciate Ms. [redacted]'s...

willingness to work with us directly. Should she have any additional questions or concerns, she may contact me at (503) 552-3456 Monday-Friday 8:00 AM-4:30 PM PDT. Kristopher G[redacted] - AT&T Processing Center

Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]

Complaint: [redacted]
I am rejecting this response because: The merchant submitted 6 authorizations for one transaction.  I feel that is suspicious behavior on any one's part.  I thought thatwhen American Express told me that one transaction which was not submitted successfully  ( I did not receive a  service or product ) was then submitted 6 timesthey were exaggerating, however, when I spoke with  company today that admitted they had created this suspicous entry.  When I called attention to the problem,I received no assistant from the responsible party, instead I spend many hours for four days trying to find out who could resolve the problem, while they just watched, refusing to help.  I had customer service American Express contact the appropriate department of American express with the responsible merchant on thetelephone.  I asked that the responsible merchant send a fax to the appropriate part at American Express asking for the invalid authorizations be removed as Iwas instructed by American Express Customer Service.  I also asked to receive a copy of the fax or an email confirming that the email was sent.  The manager     
Sincerely,
[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Case #: [redacted]
To Whom It May Concern: This letter is in regards to the above-referenced case number. We appreciate the opportunity to respond to this complaint. We have attempted to contact Mr. [redacted] and have yet to hear back from him. We left a message stating that would work with him on...

resolving the issues he has brought to the Revdex.com's attention. Should Mr. [redacted] have any questions or concerns, he may contact me directly at (503) 552-3456 Monday-Friday 8:00 AM-4:30 PM Pacfic Time.
Kristopher - AT&T GoPhone Processing Center

Revdex.com Complaint No. [redacted]  To Whom It May Concern: This letter is in regards to the above-referenced case number. We appreciate the opportunity to respond to this complaint. We have been in contact with Ms. [redacted] to and unfortunately were unable resolve her the complaint to her satisfaction....

The card issuer is not cooperating with us to return the funds to the customer. If the card issuer is willing to work with us, we would be happy to reattempt.

Revdex.com Complaint No. [redacted] - [redacted] Fossett 
To Whom It May Concern:
 This letter is in regards to the above-referenced case number. We appreciate the opportunity to respond to this complaint. We have taken the steps to contact Ms. [redacted] regarding the issue she brought to the Revdex.com's...

attention and have been able to resolve this matter respectfully between both parties. 
 We appreciate Ms. [redacted] willingness to work with us directly. Should Ms. [redacted] have any additional questions or concerns, she may contact me directly at [redacted] Monday-Friday 8am-5pm PST. 
-Ruthie D.r - Legal Assistant