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Veterans Roofing

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Veterans Roofing Reviews (59)

Mr [redacted] $(twenty) deposit has been sent back to him and at no point has anyone from veterans asked Mr [redacted] for 25% of the contract for cancelling nor will anyone request that ,as far as veterans is concerned the contract/estimate with Mr [redacted] is cancelled and we will do so without penalty

Revdex.com spoke to consumer who was seeking an update on the complaintRevdex.com advised the consumer that the complaint would close Unresolved as Revdex.com did not receive a response back from the company regarding the last correspondence from the consumer seeking a refund of $1,Consumer advised they did receive a second estimate totalling $1,Consumer is willing to accept half of that estimate - $800, otherwise consumer will be going to Small Claims CourtPlease let Revdex.com know if your company is willing to refund the consumer $to settle the complaint

Unfortunately with yesterday's 70-mph winds there has been alot of shingles blown off roofs in the western new York area ,and with these high winds they exceed the limits of the warranty and is considered a act of God, we are happy to give a estimate on the repairs ,but it does need to go through homeowners insurance as the inclimate weather has exceeded all warranties

Please forward a copy of contract as we do not accept any jobs under $and do not have any record of work performed at this address

We apologize this customer did not get a immediate response when he called on the weekend when we are closed ,,as to his ceiling it was repaired and $was given to him as a inconvenience fee which he accepted ,as far as any additional leaks a repair crew will be at his location within 48hrs to evaluate if there is any roof problems and correct them

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below to my understanding Mr [redacted] is a employee of Veterans roofing because when I called there number [redacted] Mr [redacted] replied so I guess he is doing work on the side and Veterans is unaware of what is going on.I would also like to add that my Gutter did finally get fixed on Tuesday the 27th but it took days to do this Sorry but with service like this I would not recommend Veterans roofing to any of my friends.thank Revdex.com for your help [redacted] **

This is not a veterans contract ,it does not have veterans name or phone number or address on it ,,if you have a cancelled check made out to veterans I would be happy to help ,otherwise unfortunately this has nothing to do with veterans

The reason we only honor estimates for days is we can not control the price of materials and the costs of materials do fluctuate As of now no work nor money exchanged hands and we have shredded all paperwork and consider this matter closedThank you

We will be sending a crew out there again today between 1-to inspect / correct any issues

The other dates were July and august because right from the start the shingles were falling off

The work was completed and signed off by the customer as satisfactory at the time of the job last yr ,since this time the color of the mortar has changed in certain areas of the chimney, this is a manufacturer issue not a labor issue .as to our only Mason he has been called to active duty so at this time we are not accepting any masonry jobs as we currently do not have a Mason

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.The misunderstanding is between Veterans Roofing owner and his Sales Rep Tony The deal that was discussed that any and all issues with the property regarding caulking of areas around windows and doors, damaged siding pieces, damaged corner pieces (of which I supplied the bulk of those pieces), damaged J-channels around windows and doors would all be corrected properly As for who walked the property to identify the issues was Tony himself, not the Maintenance nor the Property Manager It was understood that Tony was to correct all the defects Regarding the "X"'s that Veterans Roofing mentions, there were still several of those alone that weren't initially done In regards to the work being done correctly...the j-channels that were found in several areas were not replacement pieces, but merely stuffed in to cover the fact the defective piece was still there and the work was not done Please tell the business owner to get someone out here to correct what was not done properly.Regards, [redacted]

Veterans is willing to offer $and that is only to avoid waiting multiple days in small claims court ,,we have fixed the leak that was from the skylight not the roof ,we will continue to honor the roof warranty,

Veterans sent a repair crew to stop the leak at the skylight and it was determined that the leak was not due to installation rather it was due to a skylight manufactor defect ,we have been in contact with the manufactor who has sent there rep to the address and we are still waiting for the manufactor to honor there warranty as we will happily install a new skylight at no charge

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Consumer called Revdex.com and indicated that the job has NOT been completed, though she had paid in full.Regards, [redacted]

This employee no longer works for veterans ,but looking at that contract ,the items on customers complaint are not items that were contracted to do according to the contract ,I have talked to the former employee and assures us that the job was completed to the specifications agreed upon ,this is something I recommend to be handled through the court systems

Contract has been cancelled and no work was performed and no down payment was paid ,I do not understand why this is even a issue right now

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The wood behind the gutters are not rotted awayI had another contractor inspect them and they said they are alrightAll the tiles are TOO shortNo overhang at allLook at any book on roofing and you should have at least 2"overhang on the edgesThe two roofs of my neighbors houses are like that and they do not leakLet Veterans Roofing explain why there isn't any overhang????? Where are my roof vents?? Where is the flashing on the chimney?? I have another contractor come out and found at leastthings wrong with this roof and will testify on his findingI never want this company to ever touch my house againI have water damage all over my house and going to cost me dearlyI want my money back!!And my name is ***.......Regards,*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,*** *** Did you get my pictures,they still advertise chimney repairs in their penny saver adMaybe they should hire another mason ,someone with mason tools to fix my chimneyHow would I know when the original mason gets back from active dutyThey had two men working on my chimney and either one of them was a mason fixed and he is not going.According to the roofer from him,he pays them for each day that they workNo work no pay, so he has to pay someone to fix my chimney He is not going to fix my chimneyThank you for your help

Her complaints have zero to do with the contract ,,and are completely unrelated

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Address: 7243 N Oleander Ave, Chicago, Illinois, United States, 60631-4307

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