Vibrante Skin Care

Our company strives to make sure that our customers are 100% satisfied, so we take customer complaints very seriouslyBefore customers commit to our day free trial, our customers have to personally check the check-boxes and acknowledge the terms & conditions for our auto-ship programPlease see the following check-out https://www.trynuvie.com/payment.php for more information We do, however, feel for this customer's concernsWe strive to make sure that every one of our customers are satisfiedFor this reason, we have refunded the customer back the amount of $This amount should reflect in the customer's bank statement within business days Feel free to let us know if you should have any questionsTake care

Thank you for contacting usWe strive to make sure we provide the best customer service to you as possibleUpon further research, we did not find any letter from you in the mail, hence the reason why we could not cancel your wife's accountNonetheless, we have canceled the account immediately and there will be no further shipments scheduledIf you should have any further questions, please do not hesitate to contact usThank you again, and we sincerely send our condolences to you regarding your wife's passingTake care

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved The business has credited my bank account in the amount of $to cover the second shipment(November) of the skin care product The (first) free offer" was charged to my account ($89.15) in October I am satisfied with the results of your investigation, although there should be a way that businesses must make known charges that are advertised as "free"Thank you for your help in this matter Regards, [redacted]

Dear [redacted] , We apologize for any inconvenience we may have caused youWe value customer service satisfaction very highly for our Vibrante Eye Cream productPer the terms of our service, we require all customers to cancel before the day trial period to avoid any monthly subscription feesRegardless, our records show we have provided you the full refund for your order in the amount of $and have confirmed a cancellation of your account, as we value your customer satisfactionYou should expect to receive notification of your refund within 3-business daysFeel free to notify us if you should have any further questions or concernsSincerely, Vibrante Skin Care Customer Service [email protected]

Dear [redacted] , We apologize for any inconvenience we may have caused youWe value customer service satisfaction very highly for our Vibrante Eye Cream productPer the terms of our service, we require all customers to cancel before the 14-day trial period to avoid any monthly subscription feesRegardless, we have provided you the full refund for your order in the amount of $89.85, as we value your customer satisfactionYou should expect to receive notification of your refund within 3-business daysFeel free to notify us if you should have any further questions or concernsSincerely, Vibrante Skin Care Customer Service Department [email protected]

Dear Ms [redacted] ,We apologize for the inconvenience, however, your complaint description addresses a NuDerma Skin Care and not our product Vibrante Eye CremePlease have the Revdex.com readdress this to correct business as we hold no affiliation or access to any charges with this other companyThank you.Sincerely,Vibrante Skin CareCustomer Service [redacted]

Dear ***, pre-wrap;">We apologize for any inconvenience we may have caused youWe value customer service satisfaction very highly for our Vibrante Eye Cream productPer the terms of our service, we require all customers to cancel before the day trial period to avoid any monthly subscription feesRegardless, we have provided you the full refund for your order in the amount of $and have a confirmed a cancellation of your account, as we value your customer satisfactionYou should expect to receive notification of your refund within 3-business daysFeel free to notify us if you should have any further questions or concernsSincerely, Vibrante Skin Care Customer Service [email protected]

Please close out complaint #***">*** ***

Dear ***,We apologize for any inconvenience we may have
caused youWe highly value customer service satisfaction for our Vibrante Eye Cream productWhen customers purchase our 14-day trial, they are required to affirm to our terms and conditions of service at check out by marking the T&C boxOur terms and conditions require customers to contact us within the 14-day trial period to cancel out of the subscription otherwise they will be charged for the whole producthttp://www.vibranteskin.comRegardless, we have provided you the full refund for your order in the amount of $89.85, as we value your customer satisfactionYou should expect to receive notification of your refund within 3-business daysFeel free to notify us if you should have any further questions or concerns
Sincerely,
Vibrante Skin Care
Customer Service
[email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** I accept this because my credit card company credited the balanceThey did that because they see many companies such as vibrant skin use unprofessional tacticsI will continue to warn others against their company.
Regards,
*** ***

Our company strives to make sure that our customers are 100% satisfied, so we take customer complaints very seriouslyBefore customers commit to our day free trial, our customers have to personally check the check-boxes and acknowledge the terms & conditions for our auto-ship programPlease
see the following check-out page: http://vibranteskin.com/payment.php
We do, however, feel for this customer's concernsWe strive to make sure that every one of our customers are satisfiedFor this reason, we have refunded the customer back the amount of $as of 7/29/This amount should reflect in the customer's bank statement within business days

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear ***,
We apologize for any inconvenience we may have caused youWe value customer service satisfaction very highly for our Vibrante productsPer the terms of our service, we require all customers to cancel before the day trial period to avoid any monthly subscription fees
However, we have provided you the full refund for your order in the amount of $89.85, as we value your customer satisfactionYou should expect to receive notification of your refund within 7-business days. Feel free to notify us if you should have any further questions or concerns.Sincerely,Vibranté Skin CareCustomer [email protected]

Dear [redacted],

We apologize for any inconvenience we may have caused youWe value customer service satisfaction very highly for our Vibrante Eye Cream productPer the terms of our service, we require all customers to cancel before the day trial period to avoid any monthly subscription feesRegardless, our records show we have provided you the full refund for your order in the amount of $and have confirmed a cancellation of your account, as we value your customer satisfactionYou should expect to receive notification of your refund within 3-business daysFeel free to notify us if you should have any further questions or concernsSincerely,
Vibrante Skin Care
Customer Service
[email protected]

Dear [redacted],

We apologize for any inconvenience we may have caused youWe value customer service satisfaction very highly for our Vibrante Eye Cream productPer the terms of our service, we require all customers to cancel before the day trial period to avoid any monthly subscription feesRegardless, we have provided you the full refund for your order in the amount of $89.85, as we value your customer satisfactionYou should expect to receive notification of your refund within 3-business daysFeel free to notify us if you should have any further questions or concernsSincerely,
Vibrante Skin Care
Customer Service
[email protected]

Dear [redacted],

We apologize for any inconvenience we may have caused youWe value customer service satisfaction very highly for our Vibrante Eye Cream productPer the terms of our service, we require all customers to cancel before the 14-day trial period to avoid any monthly subscription feesRegardless, we have provided you the full refund for your order in the amount of $89.85, as we value your customer satisfactionYou should expect to receive notification of your refund within 3-business daysFeel free to notify us if you should have any further questions or concernsSincerely,
Vibrante Skin Care
Customer Service Department
[email protected]