Mr [redacted] purchased a Kirby Avalir on 3/19/We agreed to replace the machine that he took possession of within 7-business daysHe also verified at the time of the sale that he had possession of a machineHis contract was processed on March 21, We attempted the return of the loaner model and delivery of the new model on 4/2/Mr [redacted] informed our service manager that he was not accepting the new machine and wanted to cancel the orderThe 12th business day would have been 4/4/We have a day cancellation period and Mr [redacted] had until midnight of 3/23/to cancel his contractI advised him in a certified letter that he was not within his cancellation period, and with our duties concerning the contract being fulfilled, we will not honor a late cancellation and that we will deliver his product when he choosesHis contract will not be cancelledKirbys are sold through authorized independent contractors that have consigned the merchandise through usWe do not send anything to collectionsAll contracts are sold to United Consumer Financial Services (UCFS)If an account through UCFS goes unpaid, they will send it to collectionsMr [redacted] is out of his cancellation period as has no contractual grounds to cancel his contract
Do you have my address to send cashiers check? Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
Mr [redacted] purchased a Kirby Avalir on 3/19/We agreed to replace the machine that he took possession of within 7-business daysHe also verified at the time of the sale that he had possession of a machineHis contract was processed on March 21, We attempted the return of the loaner model and delivery of the new model on 4/2/Mr [redacted] informed our service manager that he was not accepting the new machine and wanted to cancel the orderThe 12th business day would have been 4/4/We have a day cancellation period and Mr [redacted] had until midnight of 3/23/to cancel his contractI advised him in a certified letter that he was not within his cancellation period, and with our duties concerning the contract being fulfilled, we will not honor a late cancellation and that we will deliver his product when he choosesHis contract will not be cancelledKirbys are sold through authorized independent contractors that have consigned the merchandise through usWe do not send anything to collectionsAll contracts are sold to United Consumer Financial Services (UCFS)If an account through UCFS goes unpaid, they will send it to collectionsMr [redacted] is out of his cancellation period as has no contractual grounds to cancel his contract
Do you have my address to send cashiers check? Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
A check will be sent out today