Wayne's Western Refrigeration & A/C

Wayne is a very honest and professional man. He came out within an hour of me calling (in 116 degree heat) to get my AC running. Just in the hour or so of speaking with him I could tell that he has great morals and genuinely cares for his customers. I will definitely be using Wayne for my future AC needs!

We were very happy with the service we received from Wayne's Western. He sold us a brand new AC unit, installed the unit and enlarged the duct system for a great price. The installation process was fast, seamless and professional. We would highly recommend Wayne's Western Refrigeration & A/C.

We have had several experiences and repairs with [redacted] business Wayne's Refrigeration on our air conditioning system at our home. His promptness to our problems including a telephone consultation just yesterday has always been professional and he is very good at explaining what he has done or needs to be done, if anything. We will certainly be contacting him again if we have any problems with our unit.

I purchased a home here in Mesa, AZ that had a new Heat Pump unit installed for the previous homeowner, in 2005. When I found out from another neighbor that the unit was installed by [redacted]'s Western Refrig. & A/C , I called them because I had another company out prior and they told me that I had few problems with the unit & tried to sell $340.00 worth of parts, when I had only called them for a preseason check and they did not tell me that any parts were under warranty. When[redacted] of Wayne's Western he not only verified that nothing was wrong, but also had made & gave me a copy of the warranty papers, showing a ten year all parts warranty. I have been using Wayne's Western ever since & will continue to do so, even after the warranty runs out next year. [redacted] of Mesa

Our family has had the pleasure of knowing [redacted] and his dependable work ethics for over 20 years. [redacted] has old fashioned honesty, dependability, responsibility, and customer service. He is honest and reliable. His pricing is reasonable and his follow up on jobs he does is 100 percent!

Wayne installed a new compressor on Saturday. Our house is cool!

We were amazed at the care, consideration and attention to details he exhibited. He went above and beyond doing things right, even down cleaning dirt from under the old unit before setting the new one in place. Our builder misassembled the fuze panel. Wayne put the right breaker in the right place for the air. The house didn't have a breaker close to the compressor, so he installed one to be safer. He put in a new digital thermostat so it will be more efficient. He even avoided trips inside because he felt he was too dirty. He answered all of my questions and let us know each step of the way what he ran in to.

His operation doesn't have the advertising budget the others do, but I will advertise for him. He has been doing it well for a long time and it shows. I would trust him with my checkbook. That's accurate and not overstated. He exhibits what good businesses should be like.

A few years ago, my A/C went out during the summer, and I couldn't get a hold of anybody who had any good references, so I went with a reputable-looking company from the yellow pages. Needless to say, it wasn't a very good experience (rushed job, likely overcharged, advised to replace more parts than I probably needed in a 10-year-old house, etc.). So, after that, I checked with some people and got a reference -- Wayne's Western -- for future use.

Since then (about six years now), I've had Wayne out a few times, and I've always been very happy with his service. He takes time to explain things when I ask (like what was wrong, and what I can do to prevent problems from recurring), which is useful, since this is my first house.

More importantly, he knows a lot about how the systems work, and actually tries to identify the specific problem and fix what's actually not working. In contrast, the company with which I had a bad experience sent out people that (in retrospect) seemed more like salesmen and installers rather than repair men -- they were more interested in just selling me a whole new unit than troubleshooting what I had.

We have worked with Wayne's Western Refrig. & AC for about 18 years. Wayne has always been knowledgeable,helpful, prompt, courteous, trustworthy; like a friend. He has even come in the evening and on a holiday when emergencies arose. When there is a major problem, he discusses options to help you make the best choice for you. We highly recommend Wayne's Western Refrig.& AC.

I have used Wayne's company for the past 12 years with complete satisfaction. [redacted] is very experienced and always finds the best solution at very favorable prices. I would highly recommend [redacted] to anyone want a reliable and competent A/C, Water Heaters, and appliances.
A+++

Excellent and friendly service! Wayne is always on time and gives his honest opinion, no gimmicks. I would recommend him to anyone.

Wayne was out to my house within the quoted time-frame to service my AC unit. He was very pleasant and professional. He was able to identify the issue with my unit and repair it. We are sitting cool at home now! I was very pleased with his service, he took the time to explain and show me what was wrong. He also provided some helpful tips to keep my AC working well in the future. I would highly recommend him to friends and family.

I recently (4/25/2014) had [redacted] come out to inspect our A/C, in preparation for the summer heat. He gave it a thorough inspection and found nothing wrong - which indicates he didn't "invent" a problem, trying to fix something that didn't need to be fixed! He patiently answers any questions I have, being very helpful. [redacted] can get a little talkative at times, but he is a good person, who does an excellent job. This is the 2nd year that I have had him out to inspect our A/C. I like his work. I will call [redacted] whenever we have any A/C issues.

This company started servicing my previous 2 heat pumps about 20 yrs ago and I have purchased 2 new heat pumps from them in the last few years.
They have always responded promptly to any immediate service needs in an efficient, courteous way with very affordable pricing.
I would highly recommend them to anyone needing heating or cooling work.

Wayne's Western Refrigeration & A/C did a wonderful job when my A/C went out. Very professional and helping. I would recommend this company to anyone that needs repairs or is in an emergency situation.

Wayne's Western Refrig. & AC has taken care of my air conditioner/heater (heat pump) for approximately 10 years. I've found Wayne's to be honest, reliable, professional, accurate and thorough. I appreciate that he's always available. I highly recommend Wayne's Western Refrig. & AC.

As a single woman living in an older home, I am always looking for an honest "fix-it" person. I received a recommendation from a neighbor to call Wayne's Western when my air conditioning started acting up. In the searing heat of the summer, Wayne came right over and climbed the ladder to my roof without hesitation. He could have easily talked me into buying a new unit. Instead, Wayne was able to repair my 1980s AC unit for a reasonable price. He was very thorough and explained what the problem was, showed me the broken part, and also showed me the new part before installing it. I knew that I had received quality service and quality parts from a quality AC professional. I have recommended Wayne to others and will continue to do so. It's comforting to know that trustworthy technicians still exist.

We had Wayne out to check system in an old A/C home unit and found that it would be better to replace the unit. Wayne explained the problems and how a new unit would be the best way to go based on my mother-in-laws A/C problems. Wayne gave us a price for the complete job and was prompt in his work and my mother-in-law was only done a few hours, which we expected. She now has a new unit that is working very good. Wayne kept us informed all the time and did what he said he was going to do. Very good Company and Wayne was very knowledgeable on all aspects of his job We are all Happy and COOL again. My mother-in-law is 93 and Wayne was very understanding with her so she would understand what was going on. Wayne's refrigeration is A-1 on our list! Good Job Wayne!

Have been using Wayne's Western Refrig. for many years. He has seviced my A/C, cooler and replaced a water heater. I have found him to be fair and honest and always professional. Have shared my positive experience with friends and neighbors.

Wayne's is responsive, helpful, consultative and looking out for the best interest of the client. Provides options and solutions in an honest and straight forward way.

we have been using Wayne's Western for over 22 years. His services been outstanding. He operates with a very high integrity level always prompt always polite.I would recommend Wayne's Western to anyone needs service on there air conditioning.all by the way our air conditioner is over 26 years old and still running great. Thanks[redacted].