Weed Man

Review: I payed about a $1,000 to Weedman over a year period to fertilize, seed and aerate my lawn. They did a very poor job of doing so causing my lawn to look much worse than others in my neighborhood who did nothing to their lawn except mow last Summer. In my opinion, they way over fertizied in several spots causing many large bare spots.

When they aerated and seeded, it was right after a rain in the fall and we were not able to get the leaves up before they did so. Consequently hardly any of the seed took so all of the bald spots created in Fall were not covered with new grass in the Spring.

I asked them repetedly to come out and address the issues. They came out, but basically told me it was my issue, that I had grubbs and that it could take up to three years to have a nice looking lawn.Desired Settlement: I asked to have them adjust my bill of $200 to zero as I hired another group to repair the lawn in the spring and they sent me to collection. I now have collections calling my phone during business hours...I have disputed the claim and hope it ends.

Business

Response:

We are

sorry [redacted] was not happy with our service. We try to explain up

front and include the attached document to all new customers.

We are

dealing with a living organism that is affected as much by our services as it

is by Mother Nature and the customer's maintenance habits.

The couple

of appointments that [redacted] asked for in person, he did not keep.

The first

year of service is usually a building time period. We need to come in and

get the weeds under control while getting the grass fed regularly. In

some cases, it's not pretty. Areas where the weeds occupy need to be

replaced with grass. This does not happen overnight. Our customers

are told that a real improvement in their lawn could take 3-5-8 years.

[redacted] only used our services for 5 months-not even completing a full

program. The services ordered and completed in 2013 were

$729.25. As of today, we have received payments totaling $525.

Most

grasses will go dormant if not watered during the hottest months in June, July

and August. Their yard has mature

trees. When the trees are in full bloom

they will suck up food and moisture out of the soil during the summer months. In addition, we will see the grass thin out

in areas where the grass is not getting at least 4 hours of sunlight.

During a

summer visit, it was pointed out to the Mrs. that a section of the backyard was

green because it was receiving water during activities with their child.

We also

observed that the lawn greened up in the fall after the temperature dropped and

we got rain.

At the

beginning of 2014, we had snow coverage during the first 3 months of the

year. Once the temperature warmed up, he

would have seen the benefits of the aeration and over-seeding done in the

fall. Any areas that did not take; we

would have come back and resolved those issues as part of the program.

During the

process of aeration and over-seeding, we move the leaves around to get the seed

into the ground but not clear the leaves.

If [redacted] felt that after clearing the leaves in the fall that some

areas might have needed more attention, we would have returned and addressed it

then.

As for

Grubs, we did advise.

It is

unfortunate that [redacted] did not allow us to work through the process with

him. Nothing that we do is instant and

if there is a lack of trust to go along with the advice being provided, then it

does not make sense to continue the relationship.

It is like

getting mad at you pediatrician and blaming their office that your child is

getting sick while no one else on the block is.

It is our

goal to help our customers attain and maintain a healthy green lawn through

service and education.

Review: This company was doing service to us for almost a year with zero result. Since my grass was no growing after a year and around $600 later I canceled the services with a rep at their office ([redacted]) and the manager and/or owner at beginning of October 2012. The company despite of my cancelation came and trespassed my property and preforms unauthorized services on October 25 and Nov 03, 2012. I had been requesting the company a proof of service and they keep sending me an invoice. This company not only is charging me a fee that I did not authorized, but also that they do not have proof other than a bill that the service was completed in my property.

On April 2013 I had to pay again $600 to another company to get the grass in my property and they advise me that in part of the property the grass will not grow, something that this company knew (since they are professional) and the failed to inform us to get our business.Desired Settlement: I could ask for the full refund of everything that I paid, because I had to paid another company to do the job that they failed to do. However, I just want them to stop billing me for the unauthorized service that they said (with no proof) that they completed in my property and bring my account to zero balance. Also, I would like a writing statement that my account is in zero balance.

Consumer

Response:

Review: I hired this business to remove posion ivy from my garden. I was told that they will remove and full inspect in 1 hour duration.

Someone came out and remove visible poison ivy and told me that they removed all. A month later, I found poison ivy in my back yard. It was same location where it alway grow.

I called them to correct the issue. They simply telling that they do not service weed removal any more and would not do anything.

I believe that they simple cut visible portion and did not propertly remove weed. I told them it is corrective action which I fully paid and was promised that it will be properly removed.

They simply refused my request. This is bad business and against what they advertising "Promise Kept".Desired Settlement: Remove Weed as they promised or give me full refund.