Wells Fargo Advisors

We have received the invoices for both the carpet in the unit at the time you and your wife lived there, and the carpet replaced after you moved out, as well as pictures of the inspection. The carpet was 15 days old when you moved-in. We are mailing a letter with all documentation enclosed tomorrow....

You should receive it by Friday. If you don't receive it, please call me at ###-###-#### and I'll mail it to you again.[redacted]FABCO

January 11, 2017[redacted]Los Angeles CA [redacted]Subject: Revdex.com case [redacted]Dear [redacted]:We want to let you know that the Revdex.com (Revdex.com) recently forwarded yourcomments as detailed in your complaint to Wells Fargo for review and a response. Weappreciate...

the opportunity to address your concerns.Our records indicate your account last received two direct deposits for $446.04 and $339.70on December 30, 2016, and January 3, 2017. If you are attempting to locate another directdeposit from Social Security Benefits, please contact their office direct to make certain theyhave your correct account information. Your 9-digit routing number is [redacted] for directdeposits. Please also make certain you provide your complete checking account numberending in [redacted]. Unfortunately, we are unable to provide a replacement check for your directdeposit. You may wish to contact your Social Security Administration to file a claimregarding this matter.If you have any questions, please call Wells Fargo Phone BankSM at [redacted]). Phone Bankers are available to assist you 24 hours a day, 7 days a week.Sincerely,[redacted]Senior Correspondence Specialist

Please see attached response.

: Please see attached bank response; enclosures have been forward to the customer.

Please see attached

[redacted] submitted the response to the Revdex.com. Closing UW case.

We will contact the customer to address the dispute.

Please see the attached bank response.

The debtor can use his credit card statement as proof of the $500.00 paid towards the debt. However, we will mail him a letter stating he paid $500.00 tomorrow.

A letter to [redacted] will be mailed 06-27-16 verifying paid in full and request sent to delete trade line from Experian.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I will attempt to obtain a corrected death certificate from the [redacted] of Birth...

Records and Death Certificates and forward this to Wells Fargo Advisors.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: They have violated my rights under the FDCPA and FCRA. As they clearly state in their response I disputed the matter over a year ago and per the response the debt was placed on my credit only 3 days after they claim to have sent the debt conformation without conducting any investigation at the time which is to be done within 30 days of the dispute not a over a year later and without giving me time to review the investigation decision as is outlined in the FDCPA and the FCRA. As such I am not responsible for this debt and would like it removed per the FCRA and FDCPA guidelines as is my right.
Regards,
[redacted]

The Rental Report sent
to our client, [redacted], listed two eviction filing.  These are permanent court
records not able to be removed.  Case [redacted] resulted in possession
08-28-08 regarding [redacted] and eviction case [redacted] was dismissed
03-08-10 for [redacted]...

[redacted]  We do not show a 2014 eviction only the 2008
and 2010. A copy of the Rental Report is attached.

Dear Mr. [redacted]:I am writing in response to concerns you expressed to the Revdex.com on October 24, 2016, in regards to the delay in processing the request to liquidate assets and transfer funds from the above listed account.  We appreciate your willingness to take the time to...

express your concerns.  First and foremost, I sincerely apologize for any frustration or inconvenience this matter may have caused.  I have verified that the account has been liquidated and a check, in the amount of $1897.51 was issued on November 16, 2016.  Also, the $50.00 2016 Annual Account Fee was reimbursed on November 14, 2016 and is part of the total amount of the issued check.  Based on my research it appears that there was missing information on the Associated Persons form and there were several attempts made to contact you to make the changes.  Thank you for taking the time to provide your feedback as it is invaluable in assessing our service levels and for identifying areas where we can initiate improvements.  If I may be of further assistance, please feel free to contact me directly at [redacted], Monday- Friday, 7:30am to 4:00pm Central Time.  Sincerely, [redacted] Compliance ConsultantCompliance DepartmentCopy to [redacted], WFA Business Leader

This is a carpet replacement charge. Our client is investigating this further and we will respond within 10 business days.

Date: January 9, 2017From: [redacted]To: File to CloseRE: DM [redacted] and [redacted]On December 19, 2016 Mr. [redacted] filed a complaint with the Revdex.comregarding his ongoing difficulties with processing of his deceased mother’s IRA.I sent Mr. [redacted] a...

letter dated December 5, 2016, advising him to contact Manager [redacted] in WellsTrade and Mr. [redacted] later was on leave when Mr. [redacted] attempted toget in touch with Mr. [redacted]. Mr. [redacted] did not leave an out of office notification onhis voicemail with alternate contact information. The Compliant Resolution Group reached outto Investment Resource Center (IRC) Manager [redacted] on December 20, 2016 in order tohave someone in his department contact Mr. [redacted] to start the process of opening his twiceinherited IRA. We have verified that on December 20, 2016, Mr. Wes [redacted] from the IRCgroup called Mr. [redacted] and left a voicemail. Mr. [redacted] returned the phone call and onDecember 21, 2016 the twice inherited IRA was established for Mr. [redacted] that day. Mr.[redacted] followed up with Mr. [redacted] on January 6, 2017, to confirm that the new accountpaperwork had been received. Mr. [redacted] confirmed that he had the documents and wasassisted in completing the paperwork the same day. Mr. [redacted] advised he would return thesigned documents on Monday, January 9, 2017. As of this date the signed new account formand beneficiary claim form have not been received.FINRA Product/Problem Coding: 18/66, 63Copy to [redacted], Senior VP/Supervision Manager

Dear [redacted] L. [redacted]:I am writing to acknowledge receipt of the complaint you filed with the Revdex.com.  On behalf of Wells Fargo Advisors ("WFA") and Financial Advisor [redacted], I have Denied your claims of wrongdoing many times.  Please refer to prior...

correspondence detailing WFA's response as I will not be reiterating the details in this correspondence.  With regard to your claim for reimbursement of fees and other damages claimed in your complaint to the Revdex.com, WFA will not be offering to settle your claim for any amount of remuneration.  If you have any questions, please contact me at [redacted], Monday - Friday, 8:00am to 5:00pm Mountain Time.  Thank you. Sincerely,[redacted]Case Manager Complaint Resolutions Group

ARC submitted the response to the Revdex.com. Closing UW case.

It took 3 people to provide me with a way to show proof of payment. The disrespect and unprofessional acts from the several people I spoke with is my concern. I have no way of knowing if it's off my credit due to Mr. S[redacted]VP of FABCO, sending an email that was rude and again unprofessional. He stated "Don't call here again." and hung up. FABCO has never reached out to me nor has CMHA for a debit that was owed in 2012, 4 years ago. I would like something professionally drawn up on letter head stating that this debt is no longer on my credit. 
Regards,[redacted]