Weltman, Weinberg & Reis Reviews (%countItem)
Weltman, Weinberg & Reis Rating
Address: 965 Keynote Circle, Brooklyn Heights, Ohio, United States, 44131
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I personally don't have an issue with this firm. I found them through here. They were kind enough to handle my case and they've been working hard to fight for me. Needless-to-say I'm getting my money back from a debtor.
They're a collection agency, so of course they're going to fight to give you back your money. It's their job and they're very great at what they do. I will note that it's better to communicate with them via email, which personally I much rather use this form of communication.
You want your money back? Deal with them.
I filed bankruptcy on April 6, 2020. Still having my wages garnished. My lawyer says that WWR is the
creditor that needs to enter the garnishment release. In addition, I have tried for years to "settle" with
WWR and they will not. An account that I only owed $400 is now $3000 and they will not settle. But
NOW I file BANKRUPTCY and my own lawyer can't do anything about them garnishing my wages?
They think I should be happy that I am going to get "reimbursed".
Dear ***: The purpose of this letter is to respond to the concerns raised by *** regarding the complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on the above referenced account. Our client retained our firm for collection services in June of 2009. In accordance with the law, we sent the consumer correspondence advising of the status of the account and provided the proper disclosures under the law. We acknowledge the consumer’s dissatisfaction with the post-judicial remedies pursued on behalf of our client to resolve this matter, and assure that it is within our client’s rights to pursue by means of a wage garnishment as previous attempts at resolution were unsuccessful. We also acknowledge that the consumer filed for bankruptcy on 04/06/2020, and therefore processed the release of wage garnishment which was mailed to the court on 04/16/2020. The court proved receipt on 04/21/2020, but did not process the release. After speaking with all parties involved, the court processed the release of garnishment as of 05/29/2020 for all related matters in our office. Therefore, we have returned these matters back to our client and no further collection efforts will be made. We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me.
I received a notice in the mail that I needed to pay in full or pay an amount (I don't have the form in front of me for the exact wording) to acknowledge the debt/begin a payment arrangement. I sent confirmation that funds would be deducted from my bank account (within the time frame stipulated on the invoice) and still received a notice of garnishment.
I received a notice in the mail that I needed to pay in full or pay an amount (I don't have the form in front of me for the exact wording) to acknowledge the debt/begin a payment arrangement. I sent confirmation that funds would be deducted from my bank account (within the time frame stipulated on the invoice) and still received a notice of garnishment.
John Bauer attorney for this firm will not return any calls. He has been unprofessional during this! He lied to me about my situation. Told me what I wanted to hear while behind my back was working on garnishing my wages! Paid my required payments meanwhile went ahead with garnishments. Most unprofessional person I've ever worked with!
Dear ***:
The purpose of this letter is to respond to the rebuttal communication provided by Mr. Stephens regarding the response we provided to his original complaint submitted to the Revdex.com. Again, I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm.
As advised previously, this matter was in litigation, the consumer participated and a proper judgment was obtained in Case Number *** on April 18, 2019. As previously stated, we acknowledge that the consumer has made some sporadic payments that have been properly applied to the balance, but he has not made the payments as agreed. Therefore our client is allowed to pursue post-judicial remedies to attempt to collect the judgment and that was done properly. We again encourage the consumer to contact us to continue to review payment options to resolve this matter at ***.
Again, we apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me.
Sincerely, /s/
John Bauer attorney for this firm will not return any calls. He has been unprofessional during this! He lied to me about my situation. Told me what I wanted to hear while behind my back was working on garnishing my wages! Paid my required payments meanwhile went ahead with garnishments. Most unprofessional person I've ever worked with!
Dear ***:
The purpose of this letter is to respond to the rebuttal communication provided by Mr. Stephens regarding the response we provided to his original complaint submitted to the Revdex.com. Again, I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm.
As advised previously, this matter was in litigation, the consumer participated and a proper judgment was obtained in Case Number *** on April 18, 2019. As previously stated, we acknowledge that the consumer has made some sporadic payments that have been properly applied to the balance, but he has not made the payments as agreed. Therefore our client is allowed to pursue post-judicial remedies to attempt to collect the judgment and that was done properly. We again encourage the consumer to contact us to continue to review payment options to resolve this matter at ***.
Again, we apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me.
Sincerely, /s/
This complaint regards Weltman, Weinberg & Reis Co., Cleveland OH, WWR File Number ***.
I received a letter from WW&R dated April 2, 2020 advising that I owe $4,659.01 to a creditor named *** of Yorkville (IL). It is an assisted living facility near Chicago. This issue has nothing to do with me. I have never lived in Illinois and had not heard of *** until this letter.
I called *** on April 14, 2020. The woman I talked to (***) spoke with the administrator (***). They told me that there had been a resident with my first and last name. Due to privacy, they could not provide further information other than (1) no money is owed to them and (2) I should consider WW&R’s April 2 letter to be a scam.
I spoke with *** at WW&R on April 14, 2020 about Heritage stating there is no outstanding bill. And more importantly, that I am not the person they should have contacted. She said I would have to provide some personal data in order to discuss this. Other than my name and address, which they had, I was not willing to do so. *** said she would put a note about my call in their file.
If this is not a scam, then at best WW&R’s research is extremely sloppy. They had obviously not contacted the creditor, as I had. And in less than a minute I was able to find the Heritage resident with my name (via whitepages.com) at 242 Greenbriar Dr in Yorkville IL which is the address of ***. This should be the focus of WW&R’s search for the debtor, if a debtor exists.
WW&R should do their homework before sending out such letters. The letter states “you owe the amount listed above.” There are many innocent and unsuspecting people (particularly seniors) who might pay the $4,659.01 out of confusion and fear. What is clear in the letter is ease of payment. You may pay on “your” account either online or by check with the enclosed payment stub.
I would like the record cleaned up (as regards me) and would like WW&R to advise me of this in writing.
Dear ***
Thank you for the opportunity to review this matter and respond accordingly on behalf of thefirm. The following is a brief narrative of the collection activity that occurred on the above referencedaccount.
Our client retained our firm for collection services in February of 2020. In accordance with thelaw, we sent the consumer correspondence advising of the status of the account and provided the properdisclosures under the law. We acknowledge the consumer’s concern in regards to being contacted inerror on this account and have updated our records to ensure that further collections efforts are not madeto this address.
We apologize for any concern or inconvenience the firm’s attempts at communication on theaccount may have caused based on the perception of the manner in which they were received. It is thefirm’s goal and the intent of our client to handle all matters in a professional manner at all times and todeal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensurethat the collection practices used are proper and in compliance with state and federal regulations.This communication is from a debt collector. Should you have any further questions or concernsregarding this matter, please do not hesitate to contact me.
Sincerely,/s/
Please see attached response in regards to Complaint ID# *** for ***. Thank you!!
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. It is satisfactory in that my main goal was to resolve in writing that I have no connection with this debt. You provided me with debt collector WWR's (***) letter dated April 29, 2020 which states that no further collection effort would be made to my address. My secondary concern was WWR's strange business practice that targeted me in the first place. I don't see this aspect being resolved. I have no connection whatsoever with WWR's client/creditor *** of Yorkville (IL). ***'s letter states that their client retained WWR for collection services in February of 2020. I called *** (an assisted living facility near Chicago) on May 5, 2020. They verified that they had reported a debt to their corporate office in January of 2020 for the exact amount that was cited in WWR's April 2, 2020 letter to me: $4,659.01. They had also provided the corporate office with the person's name, date of birth, SSN, address, and phone number. This person is local to the client's area. With all that information on this person, why would WWR send me (a long-time Ohio resident) a letter stating "you owe the amount listed above."
Oddly, a few days ago I received a call from a company called *** Outsourcing in Toledo Ohio. Their phone number 567-6667105. They would not tell me why they were calling unless I gave them personal information about myself. I refused and, with the WWR experience fresh in my mind, asked if they were a collection agency. Yes, they are. Convergent said they would send something to me in the mail. I have never had a debt issue, never dealt with a collection agency, and now have two collection agencies contacting me within weeks of each other. Can you find out if there is a connection between WWR and Convergent? Are they working on the same case? This is very exasperating and time consuming for me.
Regards
This complaint regards Weltman, Weinberg & Reis Co., Cleveland OH, WWR File Number ***.
I received a letter from WW&R dated April 2, 2020 advising that I owe $4,659.01 to a creditor named *** of Yorkville (IL). It is an assisted living facility near Chicago. This issue has nothing to do with me. I have never lived in Illinois and had not heard of *** until this letter.
I called *** on April 14, 2020. The woman I talked to (***) spoke with the administrator (***). They told me that there had been a resident with my first and last name. Due to privacy, they could not provide further information other than (1) no money is owed to them and (2) I should consider WW&R’s April 2 letter to be a scam.
I spoke with *** at WW&R on April 14, 2020 about Heritage stating there is no outstanding bill. And more importantly, that I am not the person they should have contacted. She said I would have to provide some personal data in order to discuss this. Other than my name and address, which they had, I was not willing to do so. *** said she would put a note about my call in their file.
If this is not a scam, then at best WW&R’s research is extremely sloppy. They had obviously not contacted the creditor, as I had. And in less than a minute I was able to find the Heritage resident with my name (via whitepages.com) at 242 Greenbriar Dr in Yorkville IL which is the address of ***. This should be the focus of WW&R’s search for the debtor, if a debtor exists.
WW&R should do their homework before sending out such letters. The letter states “you owe the amount listed above.” There are many innocent and unsuspecting people (particularly seniors) who might pay the $4,659.01 out of confusion and fear. What is clear in the letter is ease of payment. You may pay on “your” account either online or by check with the enclosed payment stub.
I would like the record cleaned up (as regards me) and would like WW&R to advise me of this in writing.
Dear ***
Thank you for the opportunity to review this matter and respond accordingly on behalf of thefirm. The following is a brief narrative of the collection activity that occurred on the above referencedaccount.
Our client retained our firm for collection services in February of 2020. In accordance with thelaw, we sent the consumer correspondence advising of the status of the account and provided the properdisclosures under the law. We acknowledge the consumer’s concern in regards to being contacted inerror on this account and have updated our records to ensure that further collections efforts are not madeto this address.
We apologize for any concern or inconvenience the firm’s attempts at communication on theaccount may have caused based on the perception of the manner in which they were received. It is thefirm’s goal and the intent of our client to handle all matters in a professional manner at all times and todeal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensurethat the collection practices used are proper and in compliance with state and federal regulations.This communication is from a debt collector. Should you have any further questions or concernsregarding this matter, please do not hesitate to contact me.
Sincerely,/s/
Please see attached response in regards to Complaint ID# *** for ***. Thank you!!
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. It is satisfactory in that my main goal was to resolve in writing that I have no connection with this debt. You provided me with debt collector WWR's (***) letter dated April 29, 2020 which states that no further collection effort would be made to my address. My secondary concern was WWR's strange business practice that targeted me in the first place. I don't see this aspect being resolved. I have no connection whatsoever with WWR's client/creditor *** of Yorkville (IL). ***'s letter states that their client retained WWR for collection services in February of 2020. I called *** (an assisted living facility near Chicago) on May 5, 2020. They verified that they had reported a debt to their corporate office in January of 2020 for the exact amount that was cited in WWR's April 2, 2020 letter to me: $4,659.01. They had also provided the corporate office with the person's name, date of birth, SSN, address, and phone number. This person is local to the client's area. With all that information on this person, why would WWR send me (a long-time Ohio resident) a letter stating "you owe the amount listed above."
Oddly, a few days ago I received a call from a company called *** Outsourcing in Toledo Ohio. Their phone number 567-6667105. They would not tell me why they were calling unless I gave them personal information about myself. I refused and, with the WWR experience fresh in my mind, asked if they were a collection agency. Yes, they are. Convergent said they would send something to me in the mail. I have never had a debt issue, never dealt with a collection agency, and now have two collection agencies contacting me within weeks of each other. Can you find out if there is a connection between WWR and Convergent? Are they working on the same case? This is very exasperating and time consuming for me.
Regards
This complaint regards Weltman, Weinberg & Reis Co., Cleveland OH, WWR File Number ***.
I received a letter from WW&R dated April 2, 2020 advising that I owe $4,659.01 to a creditor named *** of Yorkville (IL). It is an assisted living facility near Chicago. This issue has nothing to do with me. I have never lived in Illinois and had not heard of *** until this letter.
I called *** on April 14, 2020. The woman I talked to (***) spoke with the administrator (***). They told me that there had been a resident with my first and last name. Due to privacy, they could not provide further information other than (1) no money is owed to them and (2) I should consider WW&R’s April 2 letter to be a scam.
I spoke with *** at WW&R on April 14, 2020 about Heritage stating there is no outstanding bill. And more importantly, that I am not the person they should have contacted. She said I would have to provide some personal data in order to discuss this. Other than my name and address, which they had, I was not willing to do so. *** said she would put a note about my call in their file.
If this is not a scam, then at best WW&R’s research is extremely sloppy. They had obviously not contacted the creditor, as I had. And in less than a minute I was able to find the Heritage resident with my name (via whitepages.com) at 242 Greenbriar Dr in Yorkville IL which is the address of ***. This should be the focus of WW&R’s search for the debtor, if a debtor exists.
WW&R should do their homework before sending out such letters. The letter states “you owe the amount listed above.” There are many innocent and unsuspecting people (particularly seniors) who might pay the $4,659.01 out of confusion and fear. What is clear in the letter is ease of payment. You may pay on “your” account either online or by check with the enclosed payment stub.
I would like the record cleaned up (as regards me) and would like WW&R to advise me of this in writing.
Dear ***
Thank you for the opportunity to review this matter and respond accordingly on behalf of thefirm. The following is a brief narrative of the collection activity that occurred on the above referencedaccount.
Our client retained our firm for collection services in February of 2020. In accordance with thelaw, we sent the consumer correspondence advising of the status of the account and provided the properdisclosures under the law. We acknowledge the consumer’s concern in regards to being contacted inerror on this account and have updated our records to ensure that further collections efforts are not madeto this address.
We apologize for any concern or inconvenience the firm’s attempts at communication on theaccount may have caused based on the perception of the manner in which they were received. It is thefirm’s goal and the intent of our client to handle all matters in a professional manner at all times and todeal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensurethat the collection practices used are proper and in compliance with state and federal regulations.This communication is from a debt collector. Should you have any further questions or concernsregarding this matter, please do not hesitate to contact me.
Sincerely,/s/
Please see attached response in regards to Complaint ID# *** for ***. Thank you!!
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. It is satisfactory in that my main goal was to resolve in writing that I have no connection with this debt. You provided me with debt collector WWR's (***) letter dated April 29, 2020 which states that no further collection effort would be made to my address. My secondary concern was WWR's strange business practice that targeted me in the first place. I don't see this aspect being resolved. I have no connection whatsoever with WWR's client/creditor *** of Yorkville (IL). ***'s letter states that their client retained WWR for collection services in February of 2020. I called *** (an assisted living facility near Chicago) on May 5, 2020. They verified that they had reported a debt to their corporate office in January of 2020 for the exact amount that was cited in WWR's April 2, 2020 letter to me: $4,659.01. They had also provided the corporate office with the person's name, date of birth, SSN, address, and phone number. This person is local to the client's area. With all that information on this person, why would WWR send me (a long-time Ohio resident) a letter stating "you owe the amount listed above."
Oddly, a few days ago I received a call from a company called *** Outsourcing in Toledo Ohio. Their phone number 567-6667105. They would not tell me why they were calling unless I gave them personal information about myself. I refused and, with the WWR experience fresh in my mind, asked if they were a collection agency. Yes, they are. Convergent said they would send something to me in the mail. I have never had a debt issue, never dealt with a collection agency, and now have two collection agencies contacting me within weeks of each other. Can you find out if there is a connection between WWR and Convergent? Are they working on the same case? This is very exasperating and time consuming for me.
Regards
My case # is ***, Weltman, Weinberg & Reis (Troy, MI) sued me for *** and got a garnishment order which was paid in full ($4,398.62) via cashier's check thru my credit union savings account on 3/11/2020. On 3/13/20 they also took $184.70 out of my paycheck. I have called them many times leaving messages, along with my Payroll Dept, but have received no call back. My payroll dept needs a release so they won't keep taking out money from my paycheck since the debt has now been satisfied. I would also like to know how & when I will get the $184.70 that they took from my paycheck on 3/13 back.
We acknowledge receipt of this complaint. We are coordinating a response with our management and our client, therefore we are requesting an extension for the final response to be due within the next 30 days. We appreciate your consideration with this request. Thank you!
We acknowledge the consumer’s
dissatisfaction with the timeliness of the court and legal processes, which
resulted in the deduction of additional funds of ***’ March 13th paycheck. As of April 2nd, we have mailed a check for the
overpayment of $184.70 to the consumer at her place of residence. In addition,
the account was closed as paid in full and the satisfaction of judgment has
been sent to the court for processing. We also acknowledge the consumer’s
dissatisfaction in regards to Weltman’s communication, and encourage her to contact
us at *** with any further concerns regarding this matter.This communication is from a debt
collector attempting to collect this debt for the current creditor and any
information obtained will be used for that purpose. Should you have any further
questions or concerns regarding this matter, please do not hesitate to contact
me.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards,
***
I received the check today (4/8), dated 3/24. I had no problem with the court processing (1 week) it was the attorney's office who would not respond to my & the payroll phone calls. In fact, they didn't respond until Revdex.com contacted them. Thank you Revdex.com.
My case # is ***, Weltman, Weinberg & Reis (Troy, MI) sued me for *** and got a garnishment order which was paid in full ($4,398.62) via cashier's check thru my credit union savings account on 3/11/2020. On 3/13/20 they also took $184.70 out of my paycheck. I have called them many times leaving messages, along with my Payroll Dept, but have received no call back. My payroll dept needs a release so they won't keep taking out money from my paycheck since the debt has now been satisfied. I would also like to know how & when I will get the $184.70 that they took from my paycheck on 3/13 back.
We acknowledge receipt of this complaint. We are coordinating a response with our management and our client, therefore we are requesting an extension for the final response to be due within the next 30 days. We appreciate your consideration with this request. Thank you!
We acknowledge the consumer’s
dissatisfaction with the timeliness of the court and legal processes, which
resulted in the deduction of additional funds of ***’ March 13th paycheck. As of April 2nd, we have mailed a check for the
overpayment of $184.70 to the consumer at her place of residence. In addition,
the account was closed as paid in full and the satisfaction of judgment has
been sent to the court for processing. We also acknowledge the consumer’s
dissatisfaction in regards to Weltman’s communication, and encourage her to contact
us at *** with any further concerns regarding this matter.This communication is from a debt
collector attempting to collect this debt for the current creditor and any
information obtained will be used for that purpose. Should you have any further
questions or concerns regarding this matter, please do not hesitate to contact
me.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards,
***
I received the check today (4/8), dated 3/24. I had no problem with the court processing (1 week) it was the attorney's office who would not respond to my & the payroll phone calls. In fact, they didn't respond until Revdex.com contacted them. Thank you Revdex.com.
My case # is ***, Weltman, Weinberg & Reis (Troy, MI) sued me for *** and got a garnishment order which was paid in full ($4,398.62) via cashier's check thru my credit union savings account on 3/11/2020. On 3/13/20 they also took $184.70 out of my paycheck. I have called them many times leaving messages, along with my Payroll Dept, but have received no call back. My payroll dept needs a release so they won't keep taking out money from my paycheck since the debt has now been satisfied. I would also like to know how & when I will get the $184.70 that they took from my paycheck on 3/13 back.
We acknowledge receipt of this complaint. We are coordinating a response with our management and our client, therefore we are requesting an extension for the final response to be due within the next 30 days. We appreciate your consideration with this request. Thank you!
We acknowledge the consumer’s
dissatisfaction with the timeliness of the court and legal processes, which
resulted in the deduction of additional funds of ***’ March 13th paycheck. As of April 2nd, we have mailed a check for the
overpayment of $184.70 to the consumer at her place of residence. In addition,
the account was closed as paid in full and the satisfaction of judgment has
been sent to the court for processing. We also acknowledge the consumer’s
dissatisfaction in regards to Weltman’s communication, and encourage her to contact
us at *** with any further concerns regarding this matter.This communication is from a debt
collector attempting to collect this debt for the current creditor and any
information obtained will be used for that purpose. Should you have any further
questions or concerns regarding this matter, please do not hesitate to contact
me.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards,
***
I received the check today (4/8), dated 3/24. I had no problem with the court processing (1 week) it was the attorney's office who would not respond to my & the payroll phone calls. In fact, they didn't respond until Revdex.com contacted them. Thank you Revdex.com.
My case # is ***, Weltman, Weinberg & Reis (Troy, MI) sued me for *** and got a garnishment order which was paid in full ($4,398.62) via cashier's check thru my credit union savings account on 3/11/2020. On 3/13/20 they also took $184.70 out of my paycheck. I have called them many times leaving messages, along with my Payroll Dept, but have received no call back. My payroll dept needs a release so they won't keep taking out money from my paycheck since the debt has now been satisfied. I would also like to know how & when I will get the $184.70 that they took from my paycheck on 3/13 back.
We acknowledge receipt of this complaint. We are coordinating a response with our management and our client, therefore we are requesting an extension for the final response to be due within the next 30 days. We appreciate your consideration with this request. Thank you!
We acknowledge the consumer’s
dissatisfaction with the timeliness of the court and legal processes, which
resulted in the deduction of additional funds of ***’ March 13th paycheck. As of April 2nd, we have mailed a check for the
overpayment of $184.70 to the consumer at her place of residence. In addition,
the account was closed as paid in full and the satisfaction of judgment has
been sent to the court for processing. We also acknowledge the consumer’s
dissatisfaction in regards to Weltman’s communication, and encourage her to contact
us at *** with any further concerns regarding this matter.This communication is from a debt
collector attempting to collect this debt for the current creditor and any
information obtained will be used for that purpose. Should you have any further
questions or concerns regarding this matter, please do not hesitate to contact
me.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards,
***
I received the check today (4/8), dated 3/24. I had no problem with the court processing (1 week) it was the attorney's office who would not respond to my & the payroll phone calls. In fact, they didn't respond until Revdex.com contacted them. Thank you Revdex.com.
is a deceitful and lying attorney. Worked out payment plans to pay back a debt, and promised not to move forward with garnishments. Just told me what I wanted to hear while he was moving forward with the garnishments the whole time he promised they would not. Liar!
Dear ***: The purpose of this letter is to respond to the concerns raised by *** regarding the complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on the above referenced account. Our client retained our office for collection and legal services for this account in August of 2018. In accordance with the law, we sent the consumer correspondence advising him of the status of his account.
Initial communications to resolve this matter were made, but those attempts were unsuccessful. As a result, our client chose to protect their rights and pursued litigation. The lawsuit was filed in the D ***, Ohio, Case Number ***. The consumer participated in the litigation and a judgment was obtained in our client’s favor on April 18, 2019. We acknowledge and appreciate that the consumer has made some sporadic payments that have been properly applied to the balance, but he has not made the payments as agreed and the balance remains unpaid.
Therefore our client is allowed to pursue post-judicial remedies to attempt to collect the judgment so a wage garnishment was properly filed. A hearing was held last month at the consumer’s request as allowed by law where the court ordered there was no exemption and that the garnishment was proper to be processed. We would encourage the consumer to contact us to continue to review options to resolve this matter at ***
We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me.
Sincerely, /s/ Eileen M. Bitterman
is a deceitful and lying attorney. Worked out payment plans to pay back a debt, and promised not to move forward with garnishments. Just told me what I wanted to hear while he was moving forward with the garnishments the whole time he promised they would not. Liar!
Dear ***: The purpose of this letter is to respond to the concerns raised by *** regarding the complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on the above referenced account. Our client retained our office for collection and legal services for this account in August of 2018. In accordance with the law, we sent the consumer correspondence advising him of the status of his account.
Initial communications to resolve this matter were made, but those attempts were unsuccessful. As a result, our client chose to protect their rights and pursued litigation. The lawsuit was filed in the D ***, Ohio, Case Number ***. The consumer participated in the litigation and a judgment was obtained in our client’s favor on April 18, 2019. We acknowledge and appreciate that the consumer has made some sporadic payments that have been properly applied to the balance, but he has not made the payments as agreed and the balance remains unpaid.
Therefore our client is allowed to pursue post-judicial remedies to attempt to collect the judgment so a wage garnishment was properly filed. A hearing was held last month at the consumer’s request as allowed by law where the court ordered there was no exemption and that the garnishment was proper to be processed. We would encourage the consumer to contact us to continue to review options to resolve this matter at ***
We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me.
Sincerely, /s/ Eileen M. Bitterman
is a deceitful and lying attorney. Worked out payment plans to pay back a debt, and promised not to move forward with garnishments. Just told me what I wanted to hear while he was moving forward with the garnishments the whole time he promised they would not. Liar!
Dear ***: The purpose of this letter is to respond to the concerns raised by *** regarding the complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on the above referenced account. Our client retained our office for collection and legal services for this account in August of 2018. In accordance with the law, we sent the consumer correspondence advising him of the status of his account.
Initial communications to resolve this matter were made, but those attempts were unsuccessful. As a result, our client chose to protect their rights and pursued litigation. The lawsuit was filed in the D ***, Ohio, Case Number ***. The consumer participated in the litigation and a judgment was obtained in our client’s favor on April 18, 2019. We acknowledge and appreciate that the consumer has made some sporadic payments that have been properly applied to the balance, but he has not made the payments as agreed and the balance remains unpaid.
Therefore our client is allowed to pursue post-judicial remedies to attempt to collect the judgment so a wage garnishment was properly filed. A hearing was held last month at the consumer’s request as allowed by law where the court ordered there was no exemption and that the garnishment was proper to be processed. We would encourage the consumer to contact us to continue to review options to resolve this matter at ***
We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me.
Sincerely, /s/ Eileen M. Bitterman
is a deceitful and lying attorney. Worked out payment plans to pay back a debt, and promised not to move forward with garnishments. Just told me what I wanted to hear while he was moving forward with the garnishments the whole time he promised they would not. Liar!
Dear ***: The purpose of this letter is to respond to the concerns raised by *** regarding the complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on the above referenced account. Our client retained our office for collection and legal services for this account in August of 2018. In accordance with the law, we sent the consumer correspondence advising him of the status of his account.
Initial communications to resolve this matter were made, but those attempts were unsuccessful. As a result, our client chose to protect their rights and pursued litigation. The lawsuit was filed in the D ***, Ohio, Case Number ***. The consumer participated in the litigation and a judgment was obtained in our client’s favor on April 18, 2019. We acknowledge and appreciate that the consumer has made some sporadic payments that have been properly applied to the balance, but he has not made the payments as agreed and the balance remains unpaid.
Therefore our client is allowed to pursue post-judicial remedies to attempt to collect the judgment so a wage garnishment was properly filed. A hearing was held last month at the consumer’s request as allowed by law where the court ordered there was no exemption and that the garnishment was proper to be processed. We would encourage the consumer to contact us to continue to review options to resolve this matter at ***
We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me.
Sincerely, /s/ Eileen M. Bitterman
My file number is ***. I setup a payment plan with ***, but subsequently had some issues. I have found it impossible to contact *** by phone and have left numerous unreturned voice messages. Nobody else at the firm seems to be able to assist me and I get transferred into ***’s voicemail. I emailed ***, used their Apply for Hardship & Make an Inquiry templates numerous times to no effect. The text below is what I have been trying to communicate to ***, but so far I have had no response. This is not what I expect from a professional law firm....
“I have called and left numerous voice messages, and used your hardship form, late last month for my rep *** and as of today I have had no responses. All I received was a canned response mailed to me asking me to call the office. What I have experienced is that only *** can assist me and I always get his voicemail. In my voicemails I stressed that *** email me at ***. Just as when I call you my words are recorded I need my attempts to contact you documented. In my first voice message to *** on 12/13/2019 I asked him to either cancel or change the date of a $200 online check payment that I made with the wrong payment date and to email me when completed. Your website does not give the option to edit payments. *** did not alter the date per my request nor did he contact me. This caused my bank account to be overdrawn on 12/16/2019 and I incurred two overdraft fees of $37 each. In my second voice message on 12/16/2019 I said that I would be paying $200-$74=$126 for my next installment on 1/22/2020 and to email me confirmation of this. After all, I did everything I could to let *** know about this. Please have *** email me to confirm this. I also stated in the hardship form that I would be having problems paying $200 per month with my only income being Social Security and a teachers pension. I can afford to pay $100 per month. Please have *** email me about this.”
Dear ***:
The purpose of this letter is to respond to the concerns raised by *** regarding the complaintsubmitted to the Revdex.com to be addressed. I would like to thank you for the opportunity to reviewthis matter and respond accordingly on behalf of the firm.
The following is a brief narrative of the collection activity that occurred on the above referenced account.Our client retained *** for collection and legal services in August 2019. Inaccordance with the law, we sent the consumer correspondence advising him of the status of his account. Initialcommunication attempts to address the matter were made, but those discussions were unsuccessful to resolve itfor our client.
Therefore our client choose to protect its rights and pursue litigation by filing a lawsuit in the ***
***. As a result, the consumer engaged with us and ultimately agreed to a *** to resolve the litigation. We acknowledge through this complaint that the consumer has expressed hiscurrent financial situation and concerns. Since filing the complaint, the consumer has been in contact with oursupervisor to review this matter and address his options. The *** was recently provided back to us and has beenmailed to the court for filing to resolve this litigation. The *** requires specific monthly payments to be made onthis matter and the consumer has begun to make those payments accordingly. We have received and applied thepayments properly to the outstanding obligation thus far. We appreciate that the consumer had finalized thismatter to address the litigation and begin the payment plan to satisfy this balance.
We apologize for any concern or inconvenience the firm’s attempts at communication on the account mayhave caused based on the perception of the manner in which they were received. It is the firm’s goal and theintent of our client to handle all matters in a professional manner at all times and to deal with all parties involvedwith respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used areproper and in compliance with state and federal regulations. This communication is from a debt collector. Shouldyou have any further questions or concerns regarding this matter, please do not hesitate to contact me.
Sincerely, /s/
Dear ***:
The purpose of this letter is to respond to the rebuttal communication provided by *** regardingthe response we provided to his original complaint submitted to the Revdex.com. Again, I would like tothank you for the opportunity to review this matter and respond accordingly on behalf of the firm.
As advised previously, this matter is in litigation and as a result of the negotiation with the consumer aproper Consent Judgment Entry (CJE) was created, executed and filed with the court. We also acknowledge andappreciate that the consumer is making those payments, including this month and we have processed them andapplied them to the judgment balance accordingly.
Also, we note that the consumer has two files placed with us; both with payments being made that areprocessed accordingly. We do not show any return status for payments he has made, so we are unaware of anyfee issue, the payments have all been processed and applied. In addition, during the course of collections, one ofour collection supervisors spoke directly with the consumer in January to address concerns and set up paymentarrangements as requested. Finally, he has been advised that we do not have communication with consumers viaemail in the regular course of collections and we have asked him to contact us by phone as he has in the past. Sowe invite him to contact our office to review this matter in the future at 1-800-454-1606 to address any issues orconcerns that arise while he is completing his payment plan to resolve this matter.
Again we apologize for any concern or inconvenience the firm’s attempts at communication on theaccount may have caused but we acted properly in conducting our collection and legal services on this matter.This communication is from a debt collector attempting to collect this debt for the current creditor and anyinformation obtained will be used for that purpose. Should you have any further questions or concerns regardingthis matter, please do not hesitate to contact me.
Sincerely, /s/ Eileen M. Bitterman
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 14077071, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The representative from Weltman, Weinberg & Reis who tried to respond to my complaints is the Compliance Officer for the firm which can be seen on their website. As such she should have contacted me directly about my concerns rather than writing another generic response. In my complaints I made it perfectly clear that whenever I call regarding my complaints that I am transferred into the supervisor ***’s voicemail which he never returns. This is definitely not professional nor courteous as she always states in the last paragraph of most of the Revdex.com complaints regarding this firm.
It is obvious to me that she never listened/viewed the numerous non-returned voice messages, inquiry templates, hardship templates, nor emails that I left for the supervisor ***. If she had then she would have realized...
1) A $200 payment went through on the wrong date, and was paid by my bank, but it caused my bank account to become overdrawn. Hence the overdraft fees,
2) At no time was I told that your firm does not use email with debtors,
Also, she again did not respond to my complaint regarding why the supervisor *** never replied to any of my numerous voice messages, inquiry templates, hardship templates, nor emails. If he was unable to email me due the firm’s polices then he could at least have called me.
I hope that this is published on the Revdex.com’s website so that the public is aware how this firm operates. Weltman, Weinberg & Reis really need to work on their ‘Professionalism’ and ‘Courtesy’, otherwise they need to remove these two qualities from their responses to complaints.
Regards,
Edwin Schultz
My file number is ***. I setup a payment plan with ***, but subsequently had some issues. I have found it impossible to contact *** by phone and have left numerous unreturned voice messages. Nobody else at the firm seems to be able to assist me and I get transferred into ***’s voicemail. I emailed ***, used their Apply for Hardship & Make an Inquiry templates numerous times to no effect. The text below is what I have been trying to communicate to ***, but so far I have had no response. This is not what I expect from a professional law firm....
“I have called and left numerous voice messages, and used your hardship form, late last month for my rep *** and as of today I have had no responses. All I received was a canned response mailed to me asking me to call the office. What I have experienced is that only *** can assist me and I always get his voicemail. In my voicemails I stressed that *** email me at ***. Just as when I call you my words are recorded I need my attempts to contact you documented. In my first voice message to *** on 12/13/2019 I asked him to either cancel or change the date of a $200 online check payment that I made with the wrong payment date and to email me when completed. Your website does not give the option to edit payments. *** did not alter the date per my request nor did he contact me. This caused my bank account to be overdrawn on 12/16/2019 and I incurred two overdraft fees of $37 each. In my second voice message on 12/16/2019 I said that I would be paying $200-$74=$126 for my next installment on 1/22/2020 and to email me confirmation of this. After all, I did everything I could to let *** know about this. Please have *** email me to confirm this. I also stated in the hardship form that I would be having problems paying $200 per month with my only income being Social Security and a teachers pension. I can afford to pay $100 per month. Please have *** email me about this.”
Dear ***:
The purpose of this letter is to respond to the concerns raised by *** regarding the complaintsubmitted to the Revdex.com to be addressed. I would like to thank you for the opportunity to reviewthis matter and respond accordingly on behalf of the firm.
The following is a brief narrative of the collection activity that occurred on the above referenced account.Our client retained *** for collection and legal services in August 2019. Inaccordance with the law, we sent the consumer correspondence advising him of the status of his account. Initialcommunication attempts to address the matter were made, but those discussions were unsuccessful to resolve itfor our client.
Therefore our client choose to protect its rights and pursue litigation by filing a lawsuit in the ***
***. As a result, the consumer engaged with us and ultimately agreed to a *** to resolve the litigation. We acknowledge through this complaint that the consumer has expressed hiscurrent financial situation and concerns. Since filing the complaint, the consumer has been in contact with oursupervisor to review this matter and address his options. The *** was recently provided back to us and has beenmailed to the court for filing to resolve this litigation. The *** requires specific monthly payments to be made onthis matter and the consumer has begun to make those payments accordingly. We have received and applied thepayments properly to the outstanding obligation thus far. We appreciate that the consumer had finalized thismatter to address the litigation and begin the payment plan to satisfy this balance.
We apologize for any concern or inconvenience the firm’s attempts at communication on the account mayhave caused based on the perception of the manner in which they were received. It is the firm’s goal and theintent of our client to handle all matters in a professional manner at all times and to deal with all parties involvedwith respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used areproper and in compliance with state and federal regulations. This communication is from a debt collector. Shouldyou have any further questions or concerns regarding this matter, please do not hesitate to contact me.
Sincerely, /s/
Dear ***:
The purpose of this letter is to respond to the rebuttal communication provided by *** regardingthe response we provided to his original complaint submitted to the Revdex.com. Again, I would like tothank you for the opportunity to review this matter and respond accordingly on behalf of the firm.
As advised previously, this matter is in litigation and as a result of the negotiation with the consumer aproper Consent Judgment Entry (CJE) was created, executed and filed with the court. We also acknowledge andappreciate that the consumer is making those payments, including this month and we have processed them andapplied them to the judgment balance accordingly.
Also, we note that the consumer has two files placed with us; both with payments being made that areprocessed accordingly. We do not show any return status for payments he has made, so we are unaware of anyfee issue, the payments have all been processed and applied. In addition, during the course of collections, one ofour collection supervisors spoke directly with the consumer in January to address concerns and set up paymentarrangements as requested. Finally, he has been advised that we do not have communication with consumers viaemail in the regular course of collections and we have asked him to contact us by phone as he has in the past. Sowe invite him to contact our office to review this matter in the future at 1-800-454-1606 to address any issues orconcerns that arise while he is completing his payment plan to resolve this matter.
Again we apologize for any concern or inconvenience the firm’s attempts at communication on theaccount may have caused but we acted properly in conducting our collection and legal services on this matter.This communication is from a debt collector attempting to collect this debt for the current creditor and anyinformation obtained will be used for that purpose. Should you have any further questions or concerns regardingthis matter, please do not hesitate to contact me.
Sincerely, /s/ Eileen M. Bitterman
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 14077071, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The representative from Weltman, Weinberg & Reis who tried to respond to my complaints is the Compliance Officer for the firm which can be seen on their website. As such she should have contacted me directly about my concerns rather than writing another generic response. In my complaints I made it perfectly clear that whenever I call regarding my complaints that I am transferred into the supervisor ***’s voicemail which he never returns. This is definitely not professional nor courteous as she always states in the last paragraph of most of the Revdex.com complaints regarding this firm.
It is obvious to me that she never listened/viewed the numerous non-returned voice messages, inquiry templates, hardship templates, nor emails that I left for the supervisor ***. If she had then she would have realized...
1) A $200 payment went through on the wrong date, and was paid by my bank, but it caused my bank account to become overdrawn. Hence the overdraft fees,
2) At no time was I told that your firm does not use email with debtors,
Also, she again did not respond to my complaint regarding why the supervisor *** never replied to any of my numerous voice messages, inquiry templates, hardship templates, nor emails. If he was unable to email me due the firm’s polices then he could at least have called me.
I hope that this is published on the Revdex.com’s website so that the public is aware how this firm operates. Weltman, Weinberg & Reis really need to work on their ‘Professionalism’ and ‘Courtesy’, otherwise they need to remove these two qualities from their responses to complaints.
Regards,
Edwin Schultz