Weltman, Weinberg & Reis Reviews (%countItem)
Weltman, Weinberg & Reis Rating
Address: 965 Keynote Circle, Brooklyn Heights, Ohio, United States, 44131
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I already turned them in to you and you granted me permission for them to stop calling me and they have been calling everyday and leaving voice mails on my
Phone. Isn’t it against the law to call someone if you got granted permission for them to stop calling us?
This business response was received by Revdex.com via email, this copy/paste was done by Revdex.com staff member .
Please also refer to the attached document.
March 8, 2018Sent via email: ***Dispute Resolution SpecialistRevdex.com2800 Euclid Ave., 4th Fl.Cleveland, OH 44115-2408 RE: *** Revdex.com Complaint No.: *** WWR File No.: ***Dear Ms. I am writing to address your correspondence regarding the complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond on behalf of the firm. A brief narrative of the history of the account is required to address the complaint. Please be advised that this account was placed for collection and legal services with our firm. After initial collection efforts were unsuccessful our client chose to pursue litigation. Ultimately, we were able to work with the consumer and agree to a resolution. As a result, a proper consent judgment entry was obtained for our client on March 10, 2016 in the Columbiana County Municipal Court. We appreciate that that the consumer is making payment on the judgment. Those payments are being applied to the outstanding judgment accordingly. We also acknowledge that the consumer has requested cease communication on the file and as a result, we have placed the account in a cease communication status. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely, /s/ Eileen M.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
This does solve the problem. They call me everyday and leave me messages and I’m not going to answer them because I’ve been making payments like I’m supposed to.
Regards
I already turned them in to you and you granted me permission for them to stop calling me and they have been calling everyday and leaving voice mails on my
Phone. Isn’t it against the law to call someone if you got granted permission for them to stop calling us?
This business response was received by Revdex.com via email, this copy/paste was done by Revdex.com staff member .
Please also refer to the attached document.
March 8, 2018Sent via email: ***Dispute Resolution SpecialistRevdex.com2800 Euclid Ave., 4th Fl.Cleveland, OH 44115-2408 RE: *** Revdex.com Complaint No.: *** WWR File No.: ***Dear Ms. I am writing to address your correspondence regarding the complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond on behalf of the firm. A brief narrative of the history of the account is required to address the complaint. Please be advised that this account was placed for collection and legal services with our firm. After initial collection efforts were unsuccessful our client chose to pursue litigation. Ultimately, we were able to work with the consumer and agree to a resolution. As a result, a proper consent judgment entry was obtained for our client on March 10, 2016 in the Columbiana County Municipal Court. We appreciate that that the consumer is making payment on the judgment. Those payments are being applied to the outstanding judgment accordingly. We also acknowledge that the consumer has requested cease communication on the file and as a result, we have placed the account in a cease communication status. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely, /s/ Eileen M.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
This does solve the problem. They call me everyday and leave me messages and I’m not going to answer them because I’ve been making payments like I’m supposed to.
Regards
I would like to warn people out there that Attorney Jason Z files false lawsuits against debt-free people and attempts to intimidate them into paying imaginary debts. There is zero basis to his false claims and consumers should be wary of his dishonest and disingenuous tactics.
g at all costs!!! We are reporting him to the Attorney Registration and Disciplinary Commission.
Avoid this s
Avoid unethical and corrupt Attorneys.
I would like to warn people out there that Attorney Jason Z files false lawsuits against debt-free people and attempts to intimidate them into paying imaginary debts. There is zero basis to his false claims and consumers should be wary of his dishonest and disingenuous tactics.
g at all costs!!! We are reporting him to the Attorney Registration and Disciplinary Commission.
Avoid this s
Avoid unethical and corrupt Attorneys.
I would like to warn people out there that Attorney Jason Z files false lawsuits against debt-free people and attempts to intimidate them into paying imaginary debts. There is zero basis to his false claims and consumers should be wary of his dishonest and disingenuous tactics.
g at all costs!!! We are reporting him to the Attorney Registration and Disciplinary Commission.
Avoid this s
Avoid unethical and corrupt Attorneys.
I would like to warn people out there that Attorney Jason Z files false lawsuits against debt-free people and attempts to intimidate them into paying imaginary debts. There is zero basis to his false claims and consumers should be wary of his dishonest and disingenuous tactics.
g at all costs!!! We are reporting him to the Attorney Registration and Disciplinary Commission.
Avoid this s
Avoid unethical and corrupt Attorneys.
to make a long story short, I leased a brand new truck from *** in 2005. Not soon after (not sure exact time frame) I was unable to keep up with the payments and the truck was repossessed. The life of the lease had an outstanding balance of around 6800$. through the years, I have been unable to make any payments to Ford and it has been a major black mark on my credit report. About 2 years ago, I was contacted by weltman Weinberg and reis stating that they were a debt collector trying to collect a debt I had from many years ago from ***. As I am older now and my credit score is very important, I thought it would be good to try to start and pay this back. My payments were sporadic and not too often but I did send them money on numerous occasions. A couple months ago, I came into some extra money and called *** to see if I could settle the debt directly with them. The woman informed me that the debt had been forgiven after its 7 year expiration time frame. I told her the story, and she suggested that I follow up with a credit bureau. I did follow up with a credit bureau and they too told me the debt from danvers ford was at a 0 balance and was no longer effecting my credit score since 2013. I owed no money. where did my payments to WW&R go? Ive tried to reach out to them by phone and email with no response. Im not even 100% of the exact amount I paid them but im sure they do and I just want my money back that they wrongly collected from me.
This business response was received by Revdex.com via email and is a copy/paste, please also refer to the attached document.
Tracy R. S
***
***
***
***
***Sent via email: ***
***
***
***
***
***
***
Dear Ms.I am writing to address your correspondence of October 26, 2017 regarding ***
*** complaint submitted to the Revdex.com regarding Weltman,Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciatethe opportunity to respond to his concerns on behalf of the firm.The following is a brief narrative of the history of the account since it was initially placedwith our firm. In December 2009, our client retained our firm for collection services on theaccount. In accordance with the law, on January 8, 2010, we sent *** a letter advising ofthe status of the account. In April 2015, *** paid $100.00 towards the balance on theaccount. Again, in January 2017, *** paid $50.00 towards the balance on the account. Allpayments were applied to the balance on the account in accordance with the law and our clientstandards. Thereafter, in March 2017, the account was closed with our firm.We acknowledge that *** through this complaint and his own communications withour firm as advised us of his current concerns. Our client has advised that the account balancewas not forgiven, but they are no longer reporting the account to the credit reporting agencies.In March 2017, the account was closed with our firm and returned to our client. As the accountis closed with our firm, our firm will have no further contact with *** regarding this matter.It is our firm’s goal and the intent of our client to handle all matters in a professionalmanner at all times and to deal with all parties involved with respect, courtesy, andprofessionalism. Every effort is made to ensure that the collection practices used are properand in compliance with state and federal regulations.
Should you have any further questions or concerns regarding this matter, please do nothesitate to contact me. This communication is from a debt collector that was attempting tocollect this debt for the current creditor and any information obtained would have been used forthat purpose.
Sincerely,Tracy R. S
to make a long story short, I leased a brand new truck from *** in 2005. Not soon after (not sure exact time frame) I was unable to keep up with the payments and the truck was repossessed. The life of the lease had an outstanding balance of around 6800$. through the years, I have been unable to make any payments to Ford and it has been a major black mark on my credit report. About 2 years ago, I was contacted by weltman Weinberg and reis stating that they were a debt collector trying to collect a debt I had from many years ago from ***. As I am older now and my credit score is very important, I thought it would be good to try to start and pay this back. My payments were sporadic and not too often but I did send them money on numerous occasions. A couple months ago, I came into some extra money and called *** to see if I could settle the debt directly with them. The woman informed me that the debt had been forgiven after its 7 year expiration time frame. I told her the story, and she suggested that I follow up with a credit bureau. I did follow up with a credit bureau and they too told me the debt from danvers ford was at a 0 balance and was no longer effecting my credit score since 2013. I owed no money. where did my payments to WW&R go? Ive tried to reach out to them by phone and email with no response. Im not even 100% of the exact amount I paid them but im sure they do and I just want my money back that they wrongly collected from me.
This business response was received by Revdex.com via email and is a copy/paste, please also refer to the attached document.
Tracy R. S
***
***
***
***
***Sent via email: ***
***
***
***
***
***
***
Dear Ms.I am writing to address your correspondence of October 26, 2017 regarding ***
*** complaint submitted to the Revdex.com regarding Weltman,Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciatethe opportunity to respond to his concerns on behalf of the firm.The following is a brief narrative of the history of the account since it was initially placedwith our firm. In December 2009, our client retained our firm for collection services on theaccount. In accordance with the law, on January 8, 2010, we sent *** a letter advising ofthe status of the account. In April 2015, *** paid $100.00 towards the balance on theaccount. Again, in January 2017, *** paid $50.00 towards the balance on the account. Allpayments were applied to the balance on the account in accordance with the law and our clientstandards. Thereafter, in March 2017, the account was closed with our firm.We acknowledge that *** through this complaint and his own communications withour firm as advised us of his current concerns. Our client has advised that the account balancewas not forgiven, but they are no longer reporting the account to the credit reporting agencies.In March 2017, the account was closed with our firm and returned to our client. As the accountis closed with our firm, our firm will have no further contact with *** regarding this matter.It is our firm’s goal and the intent of our client to handle all matters in a professionalmanner at all times and to deal with all parties involved with respect, courtesy, andprofessionalism. Every effort is made to ensure that the collection practices used are properand in compliance with state and federal regulations.
Should you have any further questions or concerns regarding this matter, please do nothesitate to contact me. This communication is from a debt collector that was attempting tocollect this debt for the current creditor and any information obtained would have been used forthat purpose.
Sincerely,Tracy R. S
to make a long story short, I leased a brand new truck from *** in 2005. Not soon after (not sure exact time frame) I was unable to keep up with the payments and the truck was repossessed. The life of the lease had an outstanding balance of around 6800$. through the years, I have been unable to make any payments to Ford and it has been a major black mark on my credit report. About 2 years ago, I was contacted by weltman Weinberg and reis stating that they were a debt collector trying to collect a debt I had from many years ago from ***. As I am older now and my credit score is very important, I thought it would be good to try to start and pay this back. My payments were sporadic and not too often but I did send them money on numerous occasions. A couple months ago, I came into some extra money and called *** to see if I could settle the debt directly with them. The woman informed me that the debt had been forgiven after its 7 year expiration time frame. I told her the story, and she suggested that I follow up with a credit bureau. I did follow up with a credit bureau and they too told me the debt from danvers ford was at a 0 balance and was no longer effecting my credit score since 2013. I owed no money. where did my payments to WW&R go? Ive tried to reach out to them by phone and email with no response. Im not even 100% of the exact amount I paid them but im sure they do and I just want my money back that they wrongly collected from me.
This business response was received by Revdex.com via email and is a copy/paste, please also refer to the attached document.
Tracy R. S
***
***
***
***
***Sent via email: ***
***
***
***
***
***
***
Dear Ms.I am writing to address your correspondence of October 26, 2017 regarding ***
*** complaint submitted to the Revdex.com regarding Weltman,Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciatethe opportunity to respond to his concerns on behalf of the firm.The following is a brief narrative of the history of the account since it was initially placedwith our firm. In December 2009, our client retained our firm for collection services on theaccount. In accordance with the law, on January 8, 2010, we sent *** a letter advising ofthe status of the account. In April 2015, *** paid $100.00 towards the balance on theaccount. Again, in January 2017, *** paid $50.00 towards the balance on the account. Allpayments were applied to the balance on the account in accordance with the law and our clientstandards. Thereafter, in March 2017, the account was closed with our firm.We acknowledge that *** through this complaint and his own communications withour firm as advised us of his current concerns. Our client has advised that the account balancewas not forgiven, but they are no longer reporting the account to the credit reporting agencies.In March 2017, the account was closed with our firm and returned to our client. As the accountis closed with our firm, our firm will have no further contact with *** regarding this matter.It is our firm’s goal and the intent of our client to handle all matters in a professionalmanner at all times and to deal with all parties involved with respect, courtesy, andprofessionalism. Every effort is made to ensure that the collection practices used are properand in compliance with state and federal regulations.
Should you have any further questions or concerns regarding this matter, please do nothesitate to contact me. This communication is from a debt collector that was attempting tocollect this debt for the current creditor and any information obtained would have been used forthat purpose.
Sincerely,Tracy R. S
to make a long story short, I leased a brand new truck from *** in 2005. Not soon after (not sure exact time frame) I was unable to keep up with the payments and the truck was repossessed. The life of the lease had an outstanding balance of around 6800$. through the years, I have been unable to make any payments to Ford and it has been a major black mark on my credit report. About 2 years ago, I was contacted by weltman Weinberg and reis stating that they were a debt collector trying to collect a debt I had from many years ago from ***. As I am older now and my credit score is very important, I thought it would be good to try to start and pay this back. My payments were sporadic and not too often but I did send them money on numerous occasions. A couple months ago, I came into some extra money and called *** to see if I could settle the debt directly with them. The woman informed me that the debt had been forgiven after its 7 year expiration time frame. I told her the story, and she suggested that I follow up with a credit bureau. I did follow up with a credit bureau and they too told me the debt from danvers ford was at a 0 balance and was no longer effecting my credit score since 2013. I owed no money. where did my payments to WW&R go? Ive tried to reach out to them by phone and email with no response. Im not even 100% of the exact amount I paid them but im sure they do and I just want my money back that they wrongly collected from me.
This business response was received by Revdex.com via email and is a copy/paste, please also refer to the attached document.
Tracy R. S
***
***
***
***
***Sent via email: ***
***
***
***
***
***
***
Dear Ms.I am writing to address your correspondence of October 26, 2017 regarding ***
*** complaint submitted to the Revdex.com regarding Weltman,Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciatethe opportunity to respond to his concerns on behalf of the firm.The following is a brief narrative of the history of the account since it was initially placedwith our firm. In December 2009, our client retained our firm for collection services on theaccount. In accordance with the law, on January 8, 2010, we sent *** a letter advising ofthe status of the account. In April 2015, *** paid $100.00 towards the balance on theaccount. Again, in January 2017, *** paid $50.00 towards the balance on the account. Allpayments were applied to the balance on the account in accordance with the law and our clientstandards. Thereafter, in March 2017, the account was closed with our firm.We acknowledge that *** through this complaint and his own communications withour firm as advised us of his current concerns. Our client has advised that the account balancewas not forgiven, but they are no longer reporting the account to the credit reporting agencies.In March 2017, the account was closed with our firm and returned to our client. As the accountis closed with our firm, our firm will have no further contact with *** regarding this matter.It is our firm’s goal and the intent of our client to handle all matters in a professionalmanner at all times and to deal with all parties involved with respect, courtesy, andprofessionalism. Every effort is made to ensure that the collection practices used are properand in compliance with state and federal regulations.
Should you have any further questions or concerns regarding this matter, please do nothesitate to contact me. This communication is from a debt collector that was attempting tocollect this debt for the current creditor and any information obtained would have been used forthat purpose.
Sincerely,Tracy R. S
Customer service has always been unprofessional. Two years ago, when I was making payment plans and I had to lower it from $300.00 / month to $100 / month, they male customer service rep/ attorney/ legal assistant laughed at me. I had to ask him "did you really just laugh at me". After that, WWR was happy to go to court since I didn't abide by the $300.00 / month payment plan; as I stated earlier I wanted to go with $100.00 / month. I then got my own attorney who ended up working a payment plan of $100.00 / month per my financial needs. Yeah, thanks for that WWR!
Last month, I set up a 4 month payment plan ONLINE, and of course it was unsuccessful. Keeping an eye on my account, I had to call in today to confirm. Nothing on record, nothing. Miss Melissa was unfriendly, robotic and showed no empathy. She didn't care. She didn't care to hear my "excuse" although I would liked to have been informed why the payment plan didn't go through. I usually call the 1-800-334-0257 to make a payment. Today I called the Columbus line. Since Miss Melissa was rude and says they never take payments on the phone. That's a first. So I paid online. Let's hope there's no shady business going on. I hope Miss Melissa has a better day and hoping that someone buys her a beer because she needs something. Hey Melissa...TGIF!
Customer service has always been unprofessional. Two years ago, when I was making payment plans and I had to lower it from $300.00 / month to $100 / month, they male customer service rep/ attorney/ legal assistant laughed at me. I had to ask him "did you really just laugh at me". After that, WWR was happy to go to court since I didn't abide by the $300.00 / month payment plan; as I stated earlier I wanted to go with $100.00 / month. I then got my own attorney who ended up working a payment plan of $100.00 / month per my financial needs. Yeah, thanks for that WWR!
Last month, I set up a 4 month payment plan ONLINE, and of course it was unsuccessful. Keeping an eye on my account, I had to call in today to confirm. Nothing on record, nothing. Miss Melissa was unfriendly, robotic and showed no empathy. She didn't care. She didn't care to hear my "excuse" although I would liked to have been informed why the payment plan didn't go through. I usually call the 1-800-334-0257 to make a payment. Today I called the Columbus line. Since Miss Melissa was rude and says they never take payments on the phone. That's a first. So I paid online. Let's hope there's no shady business going on. I hope Miss Melissa has a better day and hoping that someone buys her a beer because she needs something. Hey Melissa...TGIF!
Customer service has always been unprofessional. Two years ago, when I was making payment plans and I had to lower it from $300.00 / month to $100 / month, they male customer service rep/ attorney/ legal assistant laughed at me. I had to ask him "did you really just laugh at me". After that, WWR was happy to go to court since I didn't abide by the $300.00 / month payment plan; as I stated earlier I wanted to go with $100.00 / month. I then got my own attorney who ended up working a payment plan of $100.00 / month per my financial needs. Yeah, thanks for that WWR!
Last month, I set up a 4 month payment plan ONLINE, and of course it was unsuccessful. Keeping an eye on my account, I had to call in today to confirm. Nothing on record, nothing. Miss Melissa was unfriendly, robotic and showed no empathy. She didn't care. She didn't care to hear my "excuse" although I would liked to have been informed why the payment plan didn't go through. I usually call the 1-800-334-0257 to make a payment. Today I called the Columbus line. Since Miss Melissa was rude and says they never take payments on the phone. That's a first. So I paid online. Let's hope there's no shady business going on. I hope Miss Melissa has a better day and hoping that someone buys her a beer because she needs something. Hey Melissa...TGIF!
Received a call from a collector at 6am and the collector said it did not matter, but per the *** they are not allowed to call me until after 8am
WELTMAN, WEINBERG & REIS Co., LPA ATTORNEYS AT LAW Over 80 Years of Service. Brooklyn Hts *** Chicago *** Cincinnati *** Cleveland *** Columbus *** Detroit *** Ft. Lauderdale *** Philadelphia *** Pittsburgh ***
July 24, 2017
Tracy *. S Compliance Attorney
965 Keynote Circle, Brooklyn Heights, OH 44131
*** phone *** fax ***
Sent via email: ***
*** Dispute Resolution Specialist
Revdex.com
2800 Euclid Ave., 4th Fl.
Cleveland, OH 44115-2408
RE: ***
Dear Ms.,
I am writing to address your correspondence of July 20, 2017 regarding the complaint submitted by *** to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.'s collection activity on the above-referenced accounts. I appreciate the opportunity to respond to his concerns on behalf of the firm.
Allow me to provide a brief narrative of the collection activity that has occurred on this file. Our client placed this matter with our firm in December 2016 with a New Jersey address for ***. In accordance with the law, on January 18, 2017, we sent correspondence regarding the account to his attention. We received no returned mail or other indication that the address was an improper address.
Thereafter, we attempted to contact *** to discuss the status of the account and to explore resolution options. The firm has policies and procedures in place, along with computer system programming for time zones and training regarding the proper time frame that calls are allowed to be made to consumers. As the address on our account was a New Jersey address, none of the parameters in place to prevent calls outside allowed hours were violated by the call. We acknowledge that *** has provided an address in Arizona and we have updated his account accordingly. Also, we have coded his phone number provided, ending in 1392, with a cease telephone communications request.
The error was not intentional and as indicated we have taken the appropriate corrective action to prevent additional calls to the telephone number provided. Still, we hope to discuss settlement and resolution options with *** including a reasonable monthly payment option to address this obligation on this account. At this time we would invite *** to contact our firm at *** to review his options.
We apologize for any concern or inconvenience the firm's attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm's goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.
Should there be any further questions or concerns regarding this matter, please do not hesitate to contact us. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.
Sincerely,
Tracy *. S
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. *** repoed the vehicle from the Arizona address I provided to *** financial. It is not my responsility to verify their client gave them proper information. I have affirmative defense and my next step will be to provide this information to my attorney.bForyourreference offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards
Brooklyn Hts *** Chicago *** Cincinnati *** Cleveland *** Columbus ***
WELTMAN, WEINBERG & REIS Co., LPA ATTORNEYS AT LAW
Over 80 Years of Service.
Tracy *. S Compliance Attorney
965 Keynote Circle, Brooklyn Heights, OH 44131
*** phone *** fax ***
August 1, 2017
Sent via email: ***
***
Dispute Resolution Specialist
Revdex.com
2800 Euclid Ave., 4th Fl.
Cleveland, OH 44115-2408
RE: ***
Dear Ms.,
I am writing to address your correspondence of July 24, 2017 regarding the rebuttal complaint submitted by *** to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.'s collection activity on the above-referenced accounts. I appreciate the opportunity to respond to his concerns on behalf of the firm.
We acknowledged that *** provided our firm with an address in Arizona and we updated his account accordingly. Also, the phone number provided in the complaint, ending in ***, remains coded as a cease telephone communications. This coding ensures that no additional telephone calls will be placed by our firm to *** on this account.
Again, we apologize for any concern or inconvenience the firm's attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm's goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.
Should there be any further questions or concerns regarding this matter, please do not hesitate to contact us. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.
Sincerely,
Tracy *. S
Received a call from a collector at 6am and the collector said it did not matter, but per the *** they are not allowed to call me until after 8am
WELTMAN, WEINBERG & REIS Co., LPA ATTORNEYS AT LAW Over 80 Years of Service. Brooklyn Hts *** Chicago *** Cincinnati *** Cleveland *** Columbus *** Detroit *** Ft. Lauderdale *** Philadelphia *** Pittsburgh ***
July 24, 2017
Tracy *. S Compliance Attorney
965 Keynote Circle, Brooklyn Heights, OH 44131
*** phone *** fax ***
Sent via email: ***
*** Dispute Resolution Specialist
Revdex.com
2800 Euclid Ave., 4th Fl.
Cleveland, OH 44115-2408
RE: ***
Dear Ms.,
I am writing to address your correspondence of July 20, 2017 regarding the complaint submitted by *** to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.'s collection activity on the above-referenced accounts. I appreciate the opportunity to respond to his concerns on behalf of the firm.
Allow me to provide a brief narrative of the collection activity that has occurred on this file. Our client placed this matter with our firm in December 2016 with a New Jersey address for ***. In accordance with the law, on January 18, 2017, we sent correspondence regarding the account to his attention. We received no returned mail or other indication that the address was an improper address.
Thereafter, we attempted to contact *** to discuss the status of the account and to explore resolution options. The firm has policies and procedures in place, along with computer system programming for time zones and training regarding the proper time frame that calls are allowed to be made to consumers. As the address on our account was a New Jersey address, none of the parameters in place to prevent calls outside allowed hours were violated by the call. We acknowledge that *** has provided an address in Arizona and we have updated his account accordingly. Also, we have coded his phone number provided, ending in 1392, with a cease telephone communications request.
The error was not intentional and as indicated we have taken the appropriate corrective action to prevent additional calls to the telephone number provided. Still, we hope to discuss settlement and resolution options with *** including a reasonable monthly payment option to address this obligation on this account. At this time we would invite *** to contact our firm at *** to review his options.
We apologize for any concern or inconvenience the firm's attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm's goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.
Should there be any further questions or concerns regarding this matter, please do not hesitate to contact us. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.
Sincerely,
Tracy *. S
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. *** repoed the vehicle from the Arizona address I provided to *** financial. It is not my responsility to verify their client gave them proper information. I have affirmative defense and my next step will be to provide this information to my attorney.bForyourreference offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards
Brooklyn Hts *** Chicago *** Cincinnati *** Cleveland *** Columbus ***
WELTMAN, WEINBERG & REIS Co., LPA ATTORNEYS AT LAW
Over 80 Years of Service.
Tracy *. S Compliance Attorney
965 Keynote Circle, Brooklyn Heights, OH 44131
*** phone *** fax ***
August 1, 2017
Sent via email: ***
***
Dispute Resolution Specialist
Revdex.com
2800 Euclid Ave., 4th Fl.
Cleveland, OH 44115-2408
RE: ***
Dear Ms.,
I am writing to address your correspondence of July 24, 2017 regarding the rebuttal complaint submitted by *** to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.'s collection activity on the above-referenced accounts. I appreciate the opportunity to respond to his concerns on behalf of the firm.
We acknowledged that *** provided our firm with an address in Arizona and we updated his account accordingly. Also, the phone number provided in the complaint, ending in ***, remains coded as a cease telephone communications. This coding ensures that no additional telephone calls will be placed by our firm to *** on this account.
Again, we apologize for any concern or inconvenience the firm's attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm's goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.
Should there be any further questions or concerns regarding this matter, please do not hesitate to contact us. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.
Sincerely,
Tracy *. S
Received a call from a collector at 6am and the collector said it did not matter, but per the *** they are not allowed to call me until after 8am
WELTMAN, WEINBERG & REIS Co., LPA ATTORNEYS AT LAW Over 80 Years of Service. Brooklyn Hts *** Chicago *** Cincinnati *** Cleveland *** Columbus *** Detroit *** Ft. Lauderdale *** Philadelphia *** Pittsburgh ***
July 24, 2017
Tracy *. S Compliance Attorney
965 Keynote Circle, Brooklyn Heights, OH 44131
*** phone *** fax ***
Sent via email: ***
*** Dispute Resolution Specialist
Revdex.com
2800 Euclid Ave., 4th Fl.
Cleveland, OH 44115-2408
RE: ***
Dear Ms.,
I am writing to address your correspondence of July 20, 2017 regarding the complaint submitted by *** to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.'s collection activity on the above-referenced accounts. I appreciate the opportunity to respond to his concerns on behalf of the firm.
Allow me to provide a brief narrative of the collection activity that has occurred on this file. Our client placed this matter with our firm in December 2016 with a New Jersey address for ***. In accordance with the law, on January 18, 2017, we sent correspondence regarding the account to his attention. We received no returned mail or other indication that the address was an improper address.
Thereafter, we attempted to contact *** to discuss the status of the account and to explore resolution options. The firm has policies and procedures in place, along with computer system programming for time zones and training regarding the proper time frame that calls are allowed to be made to consumers. As the address on our account was a New Jersey address, none of the parameters in place to prevent calls outside allowed hours were violated by the call. We acknowledge that *** has provided an address in Arizona and we have updated his account accordingly. Also, we have coded his phone number provided, ending in 1392, with a cease telephone communications request.
The error was not intentional and as indicated we have taken the appropriate corrective action to prevent additional calls to the telephone number provided. Still, we hope to discuss settlement and resolution options with *** including a reasonable monthly payment option to address this obligation on this account. At this time we would invite *** to contact our firm at *** to review his options.
We apologize for any concern or inconvenience the firm's attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm's goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.
Should there be any further questions or concerns regarding this matter, please do not hesitate to contact us. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.
Sincerely,
Tracy *. S
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. *** repoed the vehicle from the Arizona address I provided to *** financial. It is not my responsility to verify their client gave them proper information. I have affirmative defense and my next step will be to provide this information to my attorney.bForyourreference offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards
Brooklyn Hts *** Chicago *** Cincinnati *** Cleveland *** Columbus ***
WELTMAN, WEINBERG & REIS Co., LPA ATTORNEYS AT LAW
Over 80 Years of Service.
Tracy *. S Compliance Attorney
965 Keynote Circle, Brooklyn Heights, OH 44131
*** phone *** fax ***
August 1, 2017
Sent via email: ***
***
Dispute Resolution Specialist
Revdex.com
2800 Euclid Ave., 4th Fl.
Cleveland, OH 44115-2408
RE: ***
Dear Ms.,
I am writing to address your correspondence of July 24, 2017 regarding the rebuttal complaint submitted by *** to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.'s collection activity on the above-referenced accounts. I appreciate the opportunity to respond to his concerns on behalf of the firm.
We acknowledged that *** provided our firm with an address in Arizona and we updated his account accordingly. Also, the phone number provided in the complaint, ending in ***, remains coded as a cease telephone communications. This coding ensures that no additional telephone calls will be placed by our firm to *** on this account.
Again, we apologize for any concern or inconvenience the firm's attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm's goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.
Should there be any further questions or concerns regarding this matter, please do not hesitate to contact us. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.
Sincerely,
Tracy *. S