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Weltman, Weinberg & Reis

965 Keynote Circle, Brooklyn Heights, Ohio, United States, 44131

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Reviews Lawyers, Collections Agencies Weltman, Weinberg & Reis

Weltman, Weinberg & Reis Reviews (%countItem)

My file number is ***. I setup a payment plan with ***, but subsequently had some issues. I have found it impossible to contact *** by phone and have left numerous unreturned voice messages. Nobody else at the firm seems to be able to assist me and I get transferred into ***’s voicemail. I emailed ***, used their Apply for Hardship & Make an Inquiry templates numerous times to no effect. The text below is what I have been trying to communicate to ***, but so far I have had no response. This is not what I expect from a professional law firm....

“I have called and left numerous voice messages, and used your hardship form, late last month for my rep *** and as of today I have had no responses. All I received was a canned response mailed to me asking me to call the office. What I have experienced is that only *** can assist me and I always get his voicemail. In my voicemails I stressed that *** email me at ***. Just as when I call you my words are recorded I need my attempts to contact you documented. In my first voice message to *** on 12/13/2019 I asked him to either cancel or change the date of a $200 online check payment that I made with the wrong payment date and to email me when completed. Your website does not give the option to edit payments. *** did not alter the date per my request nor did he contact me. This caused my bank account to be overdrawn on 12/16/2019 and I incurred two overdraft fees of $37 each. In my second voice message on 12/16/2019 I said that I would be paying $200-$74=$126 for my next installment on 1/22/2020 and to email me confirmation of this. After all, I did everything I could to let *** know about this. Please have *** email me to confirm this. I also stated in the hardship form that I would be having problems paying $200 per month with my only income being Social Security and a teachers pension. I can afford to pay $100 per month. Please have *** email me about this.”

Weltman, Weinberg & Reis Response • Feb 10, 2020

Dear ***:

The purpose of this letter is to respond to the concerns raised by *** regarding the complaintsubmitted to the Revdex.com to be addressed. I would like to thank you for the opportunity to reviewthis matter and respond accordingly on behalf of the firm.

The following is a brief narrative of the collection activity that occurred on the above referenced account.Our client retained *** for collection and legal services in August 2019. Inaccordance with the law, we sent the consumer correspondence advising him of the status of his account. Initialcommunication attempts to address the matter were made, but those discussions were unsuccessful to resolve itfor our client.

Therefore our client choose to protect its rights and pursue litigation by filing a lawsuit in the ***
***. As a result, the consumer engaged with us and ultimately agreed to a *** to resolve the litigation. We acknowledge through this complaint that the consumer has expressed hiscurrent financial situation and concerns. Since filing the complaint, the consumer has been in contact with oursupervisor to review this matter and address his options. The *** was recently provided back to us and has beenmailed to the court for filing to resolve this litigation. The *** requires specific monthly payments to be made onthis matter and the consumer has begun to make those payments accordingly. We have received and applied thepayments properly to the outstanding obligation thus far. We appreciate that the consumer had finalized thismatter to address the litigation and begin the payment plan to satisfy this balance.

We apologize for any concern or inconvenience the firm’s attempts at communication on the account mayhave caused based on the perception of the manner in which they were received. It is the firm’s goal and theintent of our client to handle all matters in a professional manner at all times and to deal with all parties involvedwith respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used areproper and in compliance with state and federal regulations. This communication is from a debt collector. Shouldyou have any further questions or concerns regarding this matter, please do not hesitate to contact me.

Sincerely, /s/

Weltman, Weinberg & Reis Response • Mar 25, 2020

Dear ***:

The purpose of this letter is to respond to the rebuttal communication provided by *** regardingthe response we provided to his original complaint submitted to the Revdex.com. Again, I would like tothank you for the opportunity to review this matter and respond accordingly on behalf of the firm.

As advised previously, this matter is in litigation and as a result of the negotiation with the consumer aproper Consent Judgment Entry (CJE) was created, executed and filed with the court. We also acknowledge andappreciate that the consumer is making those payments, including this month and we have processed them andapplied them to the judgment balance accordingly.

Also, we note that the consumer has two files placed with us; both with payments being made that areprocessed accordingly. We do not show any return status for payments he has made, so we are unaware of anyfee issue, the payments have all been processed and applied. In addition, during the course of collections, one ofour collection supervisors spoke directly with the consumer in January to address concerns and set up paymentarrangements as requested. Finally, he has been advised that we do not have communication with consumers viaemail in the regular course of collections and we have asked him to contact us by phone as he has in the past. Sowe invite him to contact our office to review this matter in the future at 1-800-454-1606 to address any issues orconcerns that arise while he is completing his payment plan to resolve this matter.

Again we apologize for any concern or inconvenience the firm’s attempts at communication on theaccount may have caused but we acted properly in conducting our collection and legal services on this matter.This communication is from a debt collector attempting to collect this debt for the current creditor and anyinformation obtained will be used for that purpose. Should you have any further questions or concerns regardingthis matter, please do not hesitate to contact me.

Sincerely, /s/ Eileen M. Bitterman

Customer Response • Mar 25, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID 14077071, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The representative from Weltman, Weinberg & Reis who tried to respond to my complaints is the Compliance Officer for the firm which can be seen on their website. As such she should have contacted me directly about my concerns rather than writing another generic response. In my complaints I made it perfectly clear that whenever I call regarding my complaints that I am transferred into the supervisor ***’s voicemail which he never returns. This is definitely not professional nor courteous as she always states in the last paragraph of most of the Revdex.com complaints regarding this firm.

It is obvious to me that she never listened/viewed the numerous non-returned voice messages, inquiry templates, hardship templates, nor emails that I left for the supervisor ***. If she had then she would have realized...

1) A $200 payment went through on the wrong date, and was paid by my bank, but it caused my bank account to become overdrawn. Hence the overdraft fees,

2) At no time was I told that your firm does not use email with debtors,

Also, she again did not respond to my complaint regarding why the supervisor *** never replied to any of my numerous voice messages, inquiry templates, hardship templates, nor emails. If he was unable to email me due the firm’s polices then he could at least have called me.

I hope that this is published on the Revdex.com’s website so that the public is aware how this firm operates. Weltman, Weinberg & Reis really need to work on their ‘Professionalism’ and ‘Courtesy’, otherwise they need to remove these two qualities from their responses to complaints.

Regards,

Edwin Schultz

My file number is ***. I setup a payment plan with ***, but subsequently had some issues. I have found it impossible to contact *** by phone and have left numerous unreturned voice messages. Nobody else at the firm seems to be able to assist me and I get transferred into ***’s voicemail. I emailed ***, used their Apply for Hardship & Make an Inquiry templates numerous times to no effect. The text below is what I have been trying to communicate to ***, but so far I have had no response. This is not what I expect from a professional law firm....

“I have called and left numerous voice messages, and used your hardship form, late last month for my rep *** and as of today I have had no responses. All I received was a canned response mailed to me asking me to call the office. What I have experienced is that only *** can assist me and I always get his voicemail. In my voicemails I stressed that *** email me at ***. Just as when I call you my words are recorded I need my attempts to contact you documented. In my first voice message to *** on 12/13/2019 I asked him to either cancel or change the date of a $200 online check payment that I made with the wrong payment date and to email me when completed. Your website does not give the option to edit payments. *** did not alter the date per my request nor did he contact me. This caused my bank account to be overdrawn on 12/16/2019 and I incurred two overdraft fees of $37 each. In my second voice message on 12/16/2019 I said that I would be paying $200-$74=$126 for my next installment on 1/22/2020 and to email me confirmation of this. After all, I did everything I could to let *** know about this. Please have *** email me to confirm this. I also stated in the hardship form that I would be having problems paying $200 per month with my only income being Social Security and a teachers pension. I can afford to pay $100 per month. Please have *** email me about this.”

Weltman, Weinberg & Reis Response • Feb 10, 2020

Dear ***:

The purpose of this letter is to respond to the concerns raised by *** regarding the complaintsubmitted to the Revdex.com to be addressed. I would like to thank you for the opportunity to reviewthis matter and respond accordingly on behalf of the firm.

The following is a brief narrative of the collection activity that occurred on the above referenced account.Our client retained *** for collection and legal services in August 2019. Inaccordance with the law, we sent the consumer correspondence advising him of the status of his account. Initialcommunication attempts to address the matter were made, but those discussions were unsuccessful to resolve itfor our client.

Therefore our client choose to protect its rights and pursue litigation by filing a lawsuit in the ***
***. As a result, the consumer engaged with us and ultimately agreed to a *** to resolve the litigation. We acknowledge through this complaint that the consumer has expressed hiscurrent financial situation and concerns. Since filing the complaint, the consumer has been in contact with oursupervisor to review this matter and address his options. The *** was recently provided back to us and has beenmailed to the court for filing to resolve this litigation. The *** requires specific monthly payments to be made onthis matter and the consumer has begun to make those payments accordingly. We have received and applied thepayments properly to the outstanding obligation thus far. We appreciate that the consumer had finalized thismatter to address the litigation and begin the payment plan to satisfy this balance.

We apologize for any concern or inconvenience the firm’s attempts at communication on the account mayhave caused based on the perception of the manner in which they were received. It is the firm’s goal and theintent of our client to handle all matters in a professional manner at all times and to deal with all parties involvedwith respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used areproper and in compliance with state and federal regulations. This communication is from a debt collector. Shouldyou have any further questions or concerns regarding this matter, please do not hesitate to contact me.

Sincerely, /s/

Weltman, Weinberg & Reis Response • Mar 25, 2020

Dear ***:

The purpose of this letter is to respond to the rebuttal communication provided by *** regardingthe response we provided to his original complaint submitted to the Revdex.com. Again, I would like tothank you for the opportunity to review this matter and respond accordingly on behalf of the firm.

As advised previously, this matter is in litigation and as a result of the negotiation with the consumer aproper Consent Judgment Entry (CJE) was created, executed and filed with the court. We also acknowledge andappreciate that the consumer is making those payments, including this month and we have processed them andapplied them to the judgment balance accordingly.

Also, we note that the consumer has two files placed with us; both with payments being made that areprocessed accordingly. We do not show any return status for payments he has made, so we are unaware of anyfee issue, the payments have all been processed and applied. In addition, during the course of collections, one ofour collection supervisors spoke directly with the consumer in January to address concerns and set up paymentarrangements as requested. Finally, he has been advised that we do not have communication with consumers viaemail in the regular course of collections and we have asked him to contact us by phone as he has in the past. Sowe invite him to contact our office to review this matter in the future at 1-800-454-1606 to address any issues orconcerns that arise while he is completing his payment plan to resolve this matter.

Again we apologize for any concern or inconvenience the firm’s attempts at communication on theaccount may have caused but we acted properly in conducting our collection and legal services on this matter.This communication is from a debt collector attempting to collect this debt for the current creditor and anyinformation obtained will be used for that purpose. Should you have any further questions or concerns regardingthis matter, please do not hesitate to contact me.

Sincerely, /s/ Eileen M. Bitterman

Customer Response • Mar 25, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID 14077071, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The representative from Weltman, Weinberg & Reis who tried to respond to my complaints is the Compliance Officer for the firm which can be seen on their website. As such she should have contacted me directly about my concerns rather than writing another generic response. In my complaints I made it perfectly clear that whenever I call regarding my complaints that I am transferred into the supervisor ***’s voicemail which he never returns. This is definitely not professional nor courteous as she always states in the last paragraph of most of the Revdex.com complaints regarding this firm.

It is obvious to me that she never listened/viewed the numerous non-returned voice messages, inquiry templates, hardship templates, nor emails that I left for the supervisor ***. If she had then she would have realized...

1) A $200 payment went through on the wrong date, and was paid by my bank, but it caused my bank account to become overdrawn. Hence the overdraft fees,

2) At no time was I told that your firm does not use email with debtors,

Also, she again did not respond to my complaint regarding why the supervisor *** never replied to any of my numerous voice messages, inquiry templates, hardship templates, nor emails. If he was unable to email me due the firm’s polices then he could at least have called me.

I hope that this is published on the Revdex.com’s website so that the public is aware how this firm operates. Weltman, Weinberg & Reis really need to work on their ‘Professionalism’ and ‘Courtesy’, otherwise they need to remove these two qualities from their responses to complaints.

Regards,

Edwin Schultz

After going through a really bad divorce my ex husband stopped paying his vehicle which unfortunately was financed under my name. I had to voluntarily surrender the vehicle because I had no money to pay for it. My ex husband disappeared and left me with no money, no child support, 9 months mortgage late payments and 2 kids. I lost my home and live pay check to paycheck. Weltman Winberg & Reis have contacted me to pay the $17,378.00 balance on the account. I have expressed to them that I have nothing I cannot pay them. I explained that the vehicle was not even mine and went through the divorce explanation but in order to avoid a Bankruptcy I was willing to get a loan from my boss of $3500.00 to settle the account. In return they offered me a 60% settlement I cannot do. I have to feed my kids I have to pay rent. Now they want me to mail them 2 years of taxes, 2 months of account statements and 1 months worth of payroll. What for? They haven't even sent me information in writing. Its all verbal the associate is very nice but no legal documentation has been provided to me. I am scared they will use this information to garnish my paycheck which is all I have for my kids and me to survive. I cant seem to resolve this matter even if I am willing to. I am avoiding a bankruptcy but I feel its my last hope I cant even sleep anymore. I plea for your help in this matter.

Weltman, Weinberg & Reis Response • Jan 24, 2020

Good Afternoon,

Attached please find a copy of the firm response provided by Attorney Eileen ***, Compliance Officer/Partner, regarding Revdex.com complaint number ***, Jacquelyn *** (***), for your records. Please advise should you have any questions. Thank you and have a good day.

Sally ***
Executive Admin Assistant
Weltman, Weinberg & Reis Co., L.P.A.
p *** | f *** | ***, *** Visit Us: weltman.com | LinkedIn | Facebook | Twitter

Weltman, Weinberg & Reis Response • Jan 27, 2020

Dear Mr.:The purpose of this letter is to respond to the concerns raised by Ms. regarding the complaintsubmitted to the Revdex.com. I would like to thank you for the opportunity to review this matter andrespond accordingly on behalf of the firm.

The following is a brief narrative of the collection activity that occurred on the above referenced accounts.Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on this account. In accordancewith the law, we sent the consumer correspondence advising her of the status of her account..

Initial communications to resolve the matters were made to explore a settlement, but those attempts wereunsuccessful to resolve this account for our client. We acknowledge that the consumer has advised us of hercurrent financial concerns, which is why we requested the supporting documentation to provide to our client forconsideration, but there is nothing to indicate that the obligation is not proper, due and owing at this time.

Therefore we encourage the consumer to continue to explore options to resolve this matter. We have noted herrequest to not be contacted at her work phone number and to only receive communications vial her cell phone,email or mail. We have placed her work phone number in a cease communication status accordingly.

We apologize for any concern or inconvenience the firm’s attempts at communication on the account mayhave caused based on the perception of the manner in which they were received. It is the firm’s goal and theintent of our client to handle all matters in a professional manner at all times and to deal with all parties involvedwith respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used areproper and in compliance with state and federal regulations.

This communication is from a debt collector. Should you have any further questions or concernsregarding this matter, please do not hesitate to contact me.

Sincerely, /s/

Customer Response • Jan 27, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Greetings thank you for your response. Unfortunately I do not accept their response as it does not meet my most sincere expectations to solve this matter. My financial documentation for the last two years, pay stubs, bank statements etc. is too much information to be exposed without any supporting documents. I have tried to settle this debt even though it was not mine and I was left with the debt with no success. Regretfully if this matter is not solved within the next 30 days I will regretfully have to proceed and finalize my bankruptcy. I have nothing else to offer it has taken a toll on my health and I have two children to care for. Thank you for your time and support.

Regards,

Jacquelyn

After going through a really bad divorce my ex husband stopped paying his vehicle which unfortunately was financed under my name. I had to voluntarily surrender the vehicle because I had no money to pay for it. My ex husband disappeared and left me with no money, no child support, 9 months mortgage late payments and 2 kids. I lost my home and live pay check to paycheck. Weltman Winberg & Reis have contacted me to pay the $17,378.00 balance on the account. I have expressed to them that I have nothing I cannot pay them. I explained that the vehicle was not even mine and went through the divorce explanation but in order to avoid a Bankruptcy I was willing to get a loan from my boss of $3500.00 to settle the account. In return they offered me a 60% settlement I cannot do. I have to feed my kids I have to pay rent. Now they want me to mail them 2 years of taxes, 2 months of account statements and 1 months worth of payroll. What for? They haven't even sent me information in writing. Its all verbal the associate is very nice but no legal documentation has been provided to me. I am scared they will use this information to garnish my paycheck which is all I have for my kids and me to survive. I cant seem to resolve this matter even if I am willing to. I am avoiding a bankruptcy but I feel its my last hope I cant even sleep anymore. I plea for your help in this matter.

Weltman, Weinberg & Reis Response • Jan 24, 2020

Good Afternoon,

Attached please find a copy of the firm response provided by Attorney Eileen ***, Compliance Officer/Partner, regarding Revdex.com complaint number ***, Jacquelyn *** (***), for your records. Please advise should you have any questions. Thank you and have a good day.

Sally ***
Executive Admin Assistant
Weltman, Weinberg & Reis Co., L.P.A.
p *** | f *** | ***, *** Visit Us: weltman.com | LinkedIn | Facebook | Twitter

Weltman, Weinberg & Reis Response • Jan 27, 2020

Dear Mr.:The purpose of this letter is to respond to the concerns raised by Ms. regarding the complaintsubmitted to the Revdex.com. I would like to thank you for the opportunity to review this matter andrespond accordingly on behalf of the firm.

The following is a brief narrative of the collection activity that occurred on the above referenced accounts.Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on this account. In accordancewith the law, we sent the consumer correspondence advising her of the status of her account..

Initial communications to resolve the matters were made to explore a settlement, but those attempts wereunsuccessful to resolve this account for our client. We acknowledge that the consumer has advised us of hercurrent financial concerns, which is why we requested the supporting documentation to provide to our client forconsideration, but there is nothing to indicate that the obligation is not proper, due and owing at this time.

Therefore we encourage the consumer to continue to explore options to resolve this matter. We have noted herrequest to not be contacted at her work phone number and to only receive communications vial her cell phone,email or mail. We have placed her work phone number in a cease communication status accordingly.

We apologize for any concern or inconvenience the firm’s attempts at communication on the account mayhave caused based on the perception of the manner in which they were received. It is the firm’s goal and theintent of our client to handle all matters in a professional manner at all times and to deal with all parties involvedwith respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used areproper and in compliance with state and federal regulations.

This communication is from a debt collector. Should you have any further questions or concernsregarding this matter, please do not hesitate to contact me.

Sincerely, /s/

Customer Response • Jan 27, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Greetings thank you for your response. Unfortunately I do not accept their response as it does not meet my most sincere expectations to solve this matter. My financial documentation for the last two years, pay stubs, bank statements etc. is too much information to be exposed without any supporting documents. I have tried to settle this debt even though it was not mine and I was left with the debt with no success. Regretfully if this matter is not solved within the next 30 days I will regretfully have to proceed and finalize my bankruptcy. I have nothing else to offer it has taken a toll on my health and I have two children to care for. Thank you for your time and support.

Regards,

Jacquelyn

After going through a really bad divorce my ex husband stopped paying his vehicle which unfortunately was financed under my name. I had to voluntarily surrender the vehicle because I had no money to pay for it. My ex husband disappeared and left me with no money, no child support, 9 months mortgage late payments and 2 kids. I lost my home and live pay check to paycheck. Weltman Winberg & Reis have contacted me to pay the $17,378.00 balance on the account. I have expressed to them that I have nothing I cannot pay them. I explained that the vehicle was not even mine and went through the divorce explanation but in order to avoid a Bankruptcy I was willing to get a loan from my boss of $3500.00 to settle the account. In return they offered me a 60% settlement I cannot do. I have to feed my kids I have to pay rent. Now they want me to mail them 2 years of taxes, 2 months of account statements and 1 months worth of payroll. What for? They haven't even sent me information in writing. Its all verbal the associate is very nice but no legal documentation has been provided to me. I am scared they will use this information to garnish my paycheck which is all I have for my kids and me to survive. I cant seem to resolve this matter even if I am willing to. I am avoiding a bankruptcy but I feel its my last hope I cant even sleep anymore. I plea for your help in this matter.

Weltman, Weinberg & Reis Response • Jan 24, 2020

Good Afternoon,

Attached please find a copy of the firm response provided by Attorney Eileen ***, Compliance Officer/Partner, regarding Revdex.com complaint number ***, Jacquelyn *** (***), for your records. Please advise should you have any questions. Thank you and have a good day.

Sally ***
Executive Admin Assistant
Weltman, Weinberg & Reis Co., L.P.A.
p *** | f *** | ***, *** Visit Us: weltman.com | LinkedIn | Facebook | Twitter

Weltman, Weinberg & Reis Response • Jan 27, 2020

Dear Mr.:The purpose of this letter is to respond to the concerns raised by Ms. regarding the complaintsubmitted to the Revdex.com. I would like to thank you for the opportunity to review this matter andrespond accordingly on behalf of the firm.

The following is a brief narrative of the collection activity that occurred on the above referenced accounts.Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on this account. In accordancewith the law, we sent the consumer correspondence advising her of the status of her account..

Initial communications to resolve the matters were made to explore a settlement, but those attempts wereunsuccessful to resolve this account for our client. We acknowledge that the consumer has advised us of hercurrent financial concerns, which is why we requested the supporting documentation to provide to our client forconsideration, but there is nothing to indicate that the obligation is not proper, due and owing at this time.

Therefore we encourage the consumer to continue to explore options to resolve this matter. We have noted herrequest to not be contacted at her work phone number and to only receive communications vial her cell phone,email or mail. We have placed her work phone number in a cease communication status accordingly.

We apologize for any concern or inconvenience the firm’s attempts at communication on the account mayhave caused based on the perception of the manner in which they were received. It is the firm’s goal and theintent of our client to handle all matters in a professional manner at all times and to deal with all parties involvedwith respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used areproper and in compliance with state and federal regulations.

This communication is from a debt collector. Should you have any further questions or concernsregarding this matter, please do not hesitate to contact me.

Sincerely, /s/

Customer Response • Jan 27, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Greetings thank you for your response. Unfortunately I do not accept their response as it does not meet my most sincere expectations to solve this matter. My financial documentation for the last two years, pay stubs, bank statements etc. is too much information to be exposed without any supporting documents. I have tried to settle this debt even though it was not mine and I was left with the debt with no success. Regretfully if this matter is not solved within the next 30 days I will regretfully have to proceed and finalize my bankruptcy. I have nothing else to offer it has taken a toll on my health and I have two children to care for. Thank you for your time and support.

Regards,

Jacquelyn

After going through a really bad divorce my ex husband stopped paying his vehicle which unfortunately was financed under my name. I had to voluntarily surrender the vehicle because I had no money to pay for it. My ex husband disappeared and left me with no money, no child support, 9 months mortgage late payments and 2 kids. I lost my home and live pay check to paycheck. Weltman Winberg & Reis have contacted me to pay the $17,378.00 balance on the account. I have expressed to them that I have nothing I cannot pay them. I explained that the vehicle was not even mine and went through the divorce explanation but in order to avoid a Bankruptcy I was willing to get a loan from my boss of $3500.00 to settle the account. In return they offered me a 60% settlement I cannot do. I have to feed my kids I have to pay rent. Now they want me to mail them 2 years of taxes, 2 months of account statements and 1 months worth of payroll. What for? They haven't even sent me information in writing. Its all verbal the associate is very nice but no legal documentation has been provided to me. I am scared they will use this information to garnish my paycheck which is all I have for my kids and me to survive. I cant seem to resolve this matter even if I am willing to. I am avoiding a bankruptcy but I feel its my last hope I cant even sleep anymore. I plea for your help in this matter.

Weltman, Weinberg & Reis Response • Jan 24, 2020

Good Afternoon,

Attached please find a copy of the firm response provided by Attorney Eileen ***, Compliance Officer/Partner, regarding Revdex.com complaint number ***, Jacquelyn *** (***), for your records. Please advise should you have any questions. Thank you and have a good day.

Sally ***
Executive Admin Assistant
Weltman, Weinberg & Reis Co., L.P.A.
p *** | f *** | ***, *** Visit Us: weltman.com | LinkedIn | Facebook | Twitter

Weltman, Weinberg & Reis Response • Jan 27, 2020

Dear Mr.:The purpose of this letter is to respond to the concerns raised by Ms. regarding the complaintsubmitted to the Revdex.com. I would like to thank you for the opportunity to review this matter andrespond accordingly on behalf of the firm.

The following is a brief narrative of the collection activity that occurred on the above referenced accounts.Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on this account. In accordancewith the law, we sent the consumer correspondence advising her of the status of her account..

Initial communications to resolve the matters were made to explore a settlement, but those attempts wereunsuccessful to resolve this account for our client. We acknowledge that the consumer has advised us of hercurrent financial concerns, which is why we requested the supporting documentation to provide to our client forconsideration, but there is nothing to indicate that the obligation is not proper, due and owing at this time.

Therefore we encourage the consumer to continue to explore options to resolve this matter. We have noted herrequest to not be contacted at her work phone number and to only receive communications vial her cell phone,email or mail. We have placed her work phone number in a cease communication status accordingly.

We apologize for any concern or inconvenience the firm’s attempts at communication on the account mayhave caused based on the perception of the manner in which they were received. It is the firm’s goal and theintent of our client to handle all matters in a professional manner at all times and to deal with all parties involvedwith respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used areproper and in compliance with state and federal regulations.

This communication is from a debt collector. Should you have any further questions or concernsregarding this matter, please do not hesitate to contact me.

Sincerely, /s/

Customer Response • Jan 27, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Greetings thank you for your response. Unfortunately I do not accept their response as it does not meet my most sincere expectations to solve this matter. My financial documentation for the last two years, pay stubs, bank statements etc. is too much information to be exposed without any supporting documents. I have tried to settle this debt even though it was not mine and I was left with the debt with no success. Regretfully if this matter is not solved within the next 30 days I will regretfully have to proceed and finalize my bankruptcy. I have nothing else to offer it has taken a toll on my health and I have two children to care for. Thank you for your time and support.

Regards,

Jacquelyn

I am on disability. I agreed to a $100 a month payment plan. I am having $250 removed from my account. I can not make this payment and I did not agree to it.

Weltman, Weinberg & Reis Response • Sep 06, 2019

Dear Ms.:

The purpose of this letter is to respond to the concerns raised by Ms. regarding the complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on this account in October 2017. In accordance with the law, we sent the consumer correspondence advising her of the status of the account.

Attempts were made to contact the consumer to explore resolution options, and we appreciate that the consumer has made some payments via our website portal towards the balance that is proper due and owing at this time. We note the consumer has shared her circumstances and is seeking a payment plan at a lower amount per month based on her circumstances. We are able to offer the lower payment plan to her for 3 months and then we will revisit it since the client is entitled to pursue all remedies available to protect their fiduciary rights regarding the obligation. It is our firm’s policy to work with individuals and be interactive throughout the collection process.

We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.

This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me.

Sincerely,

/s/ Eileen *. B

I am on disability. I agreed to a $100 a month payment plan. I am having $250 removed from my account. I can not make this payment and I did not agree to it.

Weltman, Weinberg & Reis Response • Sep 06, 2019

Dear Ms.:

The purpose of this letter is to respond to the concerns raised by Ms. regarding the complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on this account in October 2017. In accordance with the law, we sent the consumer correspondence advising her of the status of the account.

Attempts were made to contact the consumer to explore resolution options, and we appreciate that the consumer has made some payments via our website portal towards the balance that is proper due and owing at this time. We note the consumer has shared her circumstances and is seeking a payment plan at a lower amount per month based on her circumstances. We are able to offer the lower payment plan to her for 3 months and then we will revisit it since the client is entitled to pursue all remedies available to protect their fiduciary rights regarding the obligation. It is our firm’s policy to work with individuals and be interactive throughout the collection process.

We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.

This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me.

Sincerely,

/s/ Eileen *. B

I am on disability. I agreed to a $100 a month payment plan. I am having $250 removed from my account. I can not make this payment and I did not agree to it.

Weltman, Weinberg & Reis Response • Sep 06, 2019

Dear Ms.:

The purpose of this letter is to respond to the concerns raised by Ms. regarding the complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on this account in October 2017. In accordance with the law, we sent the consumer correspondence advising her of the status of the account.

Attempts were made to contact the consumer to explore resolution options, and we appreciate that the consumer has made some payments via our website portal towards the balance that is proper due and owing at this time. We note the consumer has shared her circumstances and is seeking a payment plan at a lower amount per month based on her circumstances. We are able to offer the lower payment plan to her for 3 months and then we will revisit it since the client is entitled to pursue all remedies available to protect their fiduciary rights regarding the obligation. It is our firm’s policy to work with individuals and be interactive throughout the collection process.

We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.

This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me.

Sincerely,

/s/ Eileen *. B

I am on disability. I agreed to a $100 a month payment plan. I am having $250 removed from my account. I can not make this payment and I did not agree to it.

Weltman, Weinberg & Reis Response • Sep 06, 2019

Dear Ms.:

The purpose of this letter is to respond to the concerns raised by Ms. regarding the complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on this account in October 2017. In accordance with the law, we sent the consumer correspondence advising her of the status of the account.

Attempts were made to contact the consumer to explore resolution options, and we appreciate that the consumer has made some payments via our website portal towards the balance that is proper due and owing at this time. We note the consumer has shared her circumstances and is seeking a payment plan at a lower amount per month based on her circumstances. We are able to offer the lower payment plan to her for 3 months and then we will revisit it since the client is entitled to pursue all remedies available to protect their fiduciary rights regarding the obligation. It is our firm’s policy to work with individuals and be interactive throughout the collection process.

We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.

This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me.

Sincerely,

/s/ Eileen *. B

They constantly harass and threaten me. I'm getting tired of them.

Weltman, Weinberg & Reis Response • Aug 27, 2019

RESPONSE RECEIVED VIA EMAIL BY Revdex.com STAFF MEMBER

Dear ***: The purpose of this letter is to respond to the concerns raised by *** regarding the complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on the above referenced accounts. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on these matters in June 2019. In accordance with the law, we sent the consumer correspondence advising him of the status of his accounts.

Attempts have been made to contact the consumer to explore resolution options. Although the consumer has indicated exploring settlement options, at this time a payment plan or settlement option has not been achieved. There is nothing to indicate that the obligations are not proper, due and owing. It is our firm’s policy to work with individuals and be interactive throughout the collection process. Therefore we would encourage the consumer to contact us at 1-877-247-2768 to discuss resolution options available to address these matters.

We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.

This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions, please do not hesitate to contact me.

Sincerely, /s/ Eileen *. B

They constantly harass and threaten me. I'm getting tired of them.

Weltman, Weinberg & Reis Response • Aug 27, 2019

RESPONSE RECEIVED VIA EMAIL BY Revdex.com STAFF MEMBER

Dear ***: The purpose of this letter is to respond to the concerns raised by *** regarding the complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on the above referenced accounts. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on these matters in June 2019. In accordance with the law, we sent the consumer correspondence advising him of the status of his accounts.

Attempts have been made to contact the consumer to explore resolution options. Although the consumer has indicated exploring settlement options, at this time a payment plan or settlement option has not been achieved. There is nothing to indicate that the obligations are not proper, due and owing. It is our firm’s policy to work with individuals and be interactive throughout the collection process. Therefore we would encourage the consumer to contact us at 1-877-247-2768 to discuss resolution options available to address these matters.

We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.

This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions, please do not hesitate to contact me.

Sincerely, /s/ Eileen *. B

They constantly harass and threaten me. I'm getting tired of them.

Weltman, Weinberg & Reis Response • Aug 27, 2019

RESPONSE RECEIVED VIA EMAIL BY Revdex.com STAFF MEMBER

Dear ***: The purpose of this letter is to respond to the concerns raised by *** regarding the complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on the above referenced accounts. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on these matters in June 2019. In accordance with the law, we sent the consumer correspondence advising him of the status of his accounts.

Attempts have been made to contact the consumer to explore resolution options. Although the consumer has indicated exploring settlement options, at this time a payment plan or settlement option has not been achieved. There is nothing to indicate that the obligations are not proper, due and owing. It is our firm’s policy to work with individuals and be interactive throughout the collection process. Therefore we would encourage the consumer to contact us at 1-877-247-2768 to discuss resolution options available to address these matters.

We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.

This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions, please do not hesitate to contact me.

Sincerely, /s/ Eileen *. B

They constantly harass and threaten me. I'm getting tired of them.

Weltman, Weinberg & Reis Response • Aug 27, 2019

RESPONSE RECEIVED VIA EMAIL BY Revdex.com STAFF MEMBER

Dear ***: The purpose of this letter is to respond to the concerns raised by *** regarding the complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on the above referenced accounts. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on these matters in June 2019. In accordance with the law, we sent the consumer correspondence advising him of the status of his accounts.

Attempts have been made to contact the consumer to explore resolution options. Although the consumer has indicated exploring settlement options, at this time a payment plan or settlement option has not been achieved. There is nothing to indicate that the obligations are not proper, due and owing. It is our firm’s policy to work with individuals and be interactive throughout the collection process. Therefore we would encourage the consumer to contact us at 1-877-247-2768 to discuss resolution options available to address these matters.

We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.

This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions, please do not hesitate to contact me.

Sincerely, /s/ Eileen *. B

I am a divorcee as of 2017. Unfortunately, I had to let 2 of my credit accounts close in order to support myself. *** gave my accounts to Weltman, Weinberg, and Reis for debt collection. This company is almost impossible to communicate with. I had automatic payments set up for one year, but no one told me it expired. No email, phone call, or letter. Their excuse was "you should remember that we told you you would have to set it up again". Because of that, I "defaulted" and they tried to take me to court. I called the company and explained that that was unjust. I was able to be put on another payment arrangement, so I was satisfied. I went to make my payment in May, but I could not through their website as I usually did. It was a weekend so I had to wait until Monday to call for further information. I was told that I missed a payment. That is impossible because I keep a spreadsheet of all of my debt paid, the confirmation numbers, and last date paid. Eventually, I was told that my payments weren't going through until the next month (my arrangement is for the 28th of each month) and that was why I "defaulted" yet again. I contacted them via email and Facebook and the situation was rectified again. When I logged in to make a payment again on the 28th of June, I was unable to make a payment AGAIN. These people are making it impossible for me to get back on my feet. I WANT to pay back what I owe. All they want to do is sue me because, although this is a law firm, they make money when someone can't or won't pay. I am extremely tired of fighting.

Weltman, Weinberg & Reis Response • Jul 22, 2019

Dear ***: The purpose of this letter is to respond to the concerns raised by *** regarding the co*plaint sub*itted to the Revdex.com. I would like to thank you for the opportunity to review this *atter and respond accordingly on behalf of the fir*. The following is a brief narrative of the collection activity that occurred on the above referenced accounts. Our client retained Welt*an, Weinberg &a*p; Reis Co., L.P.A. for collection and legal services on these *atters in July 2017. In accordance with the law, we sent the consu*er correspondence advising her of the status of her two accounts.

Atte*pts were *ade to contact the consu*er to explore resolution options and as a result so*e pay*ents have been received sporadically over the years which are appreciated and have been properly applied, but ulti*ately full resolution was not achieved. As a result our client chose to pursue litigation and protect its rights regarding the obligations owed. Therefore a proper Agreed Judg*ent Entry was obtained on 10/17/17 for the one file, nu*ber *** but pay*ents have not been *ade as agreed and now new litigation has been filed regarding the other account, file nu*ber *** that re*ains pending in the ***. We note *** indicates she is seeking to *ake consistent pay*ents, including acknowledging her *ost recent pay*ent *ade last *onth and we would ask that she continue to do that to address both *atters accordingly. It is our fir*’s policy to work with individuals and be interactive throughout the collection process. Again we invite her to contact our office at 1-800-334-0257 to continue to work with our office as she resolves these *atters co*pletely for our client.

We apologize for any concern or inconvenience the fir*’s atte*pts at counication on the account *ay have caused you based on your perception of the *anner in which they were received. It is the fir*’s goal and the intent of our client to handle all *atters in a professional *anner at all ti*es and to deal with all parties involved with respect, courtesy, and professionalis*. Every effort is *ade to ensure that the collection practices used are proper and in co*pliance with state and federal regulations. This counication is froa debt collector atte*pting to collect this debt for the current creditor and any infor*ation obtained will be used for that purpose. Should you have any further questions or concerns regarding this *atter, please do not hesitate to contact *e.

Sincerely, /s/ Eileen *. B

I am a divorcee as of 2017. Unfortunately, I had to let 2 of my credit accounts close in order to support myself. *** gave my accounts to Weltman, Weinberg, and Reis for debt collection. This company is almost impossible to communicate with. I had automatic payments set up for one year, but no one told me it expired. No email, phone call, or letter. Their excuse was "you should remember that we told you you would have to set it up again". Because of that, I "defaulted" and they tried to take me to court. I called the company and explained that that was unjust. I was able to be put on another payment arrangement, so I was satisfied. I went to make my payment in May, but I could not through their website as I usually did. It was a weekend so I had to wait until Monday to call for further information. I was told that I missed a payment. That is impossible because I keep a spreadsheet of all of my debt paid, the confirmation numbers, and last date paid. Eventually, I was told that my payments weren't going through until the next month (my arrangement is for the 28th of each month) and that was why I "defaulted" yet again. I contacted them via email and Facebook and the situation was rectified again. When I logged in to make a payment again on the 28th of June, I was unable to make a payment AGAIN. These people are making it impossible for me to get back on my feet. I WANT to pay back what I owe. All they want to do is sue me because, although this is a law firm, they make money when someone can't or won't pay. I am extremely tired of fighting.

Weltman, Weinberg & Reis Response • Jul 22, 2019

Dear ***: The purpose of this letter is to respond to the concerns raised by *** regarding the co*plaint sub*itted to the Revdex.com. I would like to thank you for the opportunity to review this *atter and respond accordingly on behalf of the fir*. The following is a brief narrative of the collection activity that occurred on the above referenced accounts. Our client retained Welt*an, Weinberg &a*p; Reis Co., L.P.A. for collection and legal services on these *atters in July 2017. In accordance with the law, we sent the consu*er correspondence advising her of the status of her two accounts.

Atte*pts were *ade to contact the consu*er to explore resolution options and as a result so*e pay*ents have been received sporadically over the years which are appreciated and have been properly applied, but ulti*ately full resolution was not achieved. As a result our client chose to pursue litigation and protect its rights regarding the obligations owed. Therefore a proper Agreed Judg*ent Entry was obtained on 10/17/17 for the one file, nu*ber *** but pay*ents have not been *ade as agreed and now new litigation has been filed regarding the other account, file nu*ber *** that re*ains pending in the ***. We note *** indicates she is seeking to *ake consistent pay*ents, including acknowledging her *ost recent pay*ent *ade last *onth and we would ask that she continue to do that to address both *atters accordingly. It is our fir*’s policy to work with individuals and be interactive throughout the collection process. Again we invite her to contact our office at 1-800-334-0257 to continue to work with our office as she resolves these *atters co*pletely for our client.

We apologize for any concern or inconvenience the fir*’s atte*pts at counication on the account *ay have caused you based on your perception of the *anner in which they were received. It is the fir*’s goal and the intent of our client to handle all *atters in a professional *anner at all ti*es and to deal with all parties involved with respect, courtesy, and professionalis*. Every effort is *ade to ensure that the collection practices used are proper and in co*pliance with state and federal regulations. This counication is froa debt collector atte*pting to collect this debt for the current creditor and any infor*ation obtained will be used for that purpose. Should you have any further questions or concerns regarding this *atter, please do not hesitate to contact *e.

Sincerely, /s/ Eileen *. B

I am a divorcee as of 2017. Unfortunately, I had to let 2 of my credit accounts close in order to support myself. *** gave my accounts to Weltman, Weinberg, and Reis for debt collection. This company is almost impossible to communicate with. I had automatic payments set up for one year, but no one told me it expired. No email, phone call, or letter. Their excuse was "you should remember that we told you you would have to set it up again". Because of that, I "defaulted" and they tried to take me to court. I called the company and explained that that was unjust. I was able to be put on another payment arrangement, so I was satisfied. I went to make my payment in May, but I could not through their website as I usually did. It was a weekend so I had to wait until Monday to call for further information. I was told that I missed a payment. That is impossible because I keep a spreadsheet of all of my debt paid, the confirmation numbers, and last date paid. Eventually, I was told that my payments weren't going through until the next month (my arrangement is for the 28th of each month) and that was why I "defaulted" yet again. I contacted them via email and Facebook and the situation was rectified again. When I logged in to make a payment again on the 28th of June, I was unable to make a payment AGAIN. These people are making it impossible for me to get back on my feet. I WANT to pay back what I owe. All they want to do is sue me because, although this is a law firm, they make money when someone can't or won't pay. I am extremely tired of fighting.

Weltman, Weinberg & Reis Response • Jul 22, 2019

Dear ***: The purpose of this letter is to respond to the concerns raised by *** regarding the co*plaint sub*itted to the Revdex.com. I would like to thank you for the opportunity to review this *atter and respond accordingly on behalf of the fir*. The following is a brief narrative of the collection activity that occurred on the above referenced accounts. Our client retained Welt*an, Weinberg &a*p; Reis Co., L.P.A. for collection and legal services on these *atters in July 2017. In accordance with the law, we sent the consu*er correspondence advising her of the status of her two accounts.

Atte*pts were *ade to contact the consu*er to explore resolution options and as a result so*e pay*ents have been received sporadically over the years which are appreciated and have been properly applied, but ulti*ately full resolution was not achieved. As a result our client chose to pursue litigation and protect its rights regarding the obligations owed. Therefore a proper Agreed Judg*ent Entry was obtained on 10/17/17 for the one file, nu*ber *** but pay*ents have not been *ade as agreed and now new litigation has been filed regarding the other account, file nu*ber *** that re*ains pending in the ***. We note *** indicates she is seeking to *ake consistent pay*ents, including acknowledging her *ost recent pay*ent *ade last *onth and we would ask that she continue to do that to address both *atters accordingly. It is our fir*’s policy to work with individuals and be interactive throughout the collection process. Again we invite her to contact our office at 1-800-334-0257 to continue to work with our office as she resolves these *atters co*pletely for our client.

We apologize for any concern or inconvenience the fir*’s atte*pts at counication on the account *ay have caused you based on your perception of the *anner in which they were received. It is the fir*’s goal and the intent of our client to handle all *atters in a professional *anner at all ti*es and to deal with all parties involved with respect, courtesy, and professionalis*. Every effort is *ade to ensure that the collection practices used are proper and in co*pliance with state and federal regulations. This counication is froa debt collector atte*pting to collect this debt for the current creditor and any infor*ation obtained will be used for that purpose. Should you have any further questions or concerns regarding this *atter, please do not hesitate to contact *e.

Sincerely, /s/ Eileen *. B

I am a divorcee as of 2017. Unfortunately, I had to let 2 of my credit accounts close in order to support myself. *** gave my accounts to Weltman, Weinberg, and Reis for debt collection. This company is almost impossible to communicate with. I had automatic payments set up for one year, but no one told me it expired. No email, phone call, or letter. Their excuse was "you should remember that we told you you would have to set it up again". Because of that, I "defaulted" and they tried to take me to court. I called the company and explained that that was unjust. I was able to be put on another payment arrangement, so I was satisfied. I went to make my payment in May, but I could not through their website as I usually did. It was a weekend so I had to wait until Monday to call for further information. I was told that I missed a payment. That is impossible because I keep a spreadsheet of all of my debt paid, the confirmation numbers, and last date paid. Eventually, I was told that my payments weren't going through until the next month (my arrangement is for the 28th of each month) and that was why I "defaulted" yet again. I contacted them via email and Facebook and the situation was rectified again. When I logged in to make a payment again on the 28th of June, I was unable to make a payment AGAIN. These people are making it impossible for me to get back on my feet. I WANT to pay back what I owe. All they want to do is sue me because, although this is a law firm, they make money when someone can't or won't pay. I am extremely tired of fighting.

Weltman, Weinberg & Reis Response • Jul 22, 2019

Dear ***: The purpose of this letter is to respond to the concerns raised by *** regarding the co*plaint sub*itted to the Revdex.com. I would like to thank you for the opportunity to review this *atter and respond accordingly on behalf of the fir*. The following is a brief narrative of the collection activity that occurred on the above referenced accounts. Our client retained Welt*an, Weinberg &a*p; Reis Co., L.P.A. for collection and legal services on these *atters in July 2017. In accordance with the law, we sent the consu*er correspondence advising her of the status of her two accounts.

Atte*pts were *ade to contact the consu*er to explore resolution options and as a result so*e pay*ents have been received sporadically over the years which are appreciated and have been properly applied, but ulti*ately full resolution was not achieved. As a result our client chose to pursue litigation and protect its rights regarding the obligations owed. Therefore a proper Agreed Judg*ent Entry was obtained on 10/17/17 for the one file, nu*ber *** but pay*ents have not been *ade as agreed and now new litigation has been filed regarding the other account, file nu*ber *** that re*ains pending in the ***. We note *** indicates she is seeking to *ake consistent pay*ents, including acknowledging her *ost recent pay*ent *ade last *onth and we would ask that she continue to do that to address both *atters accordingly. It is our fir*’s policy to work with individuals and be interactive throughout the collection process. Again we invite her to contact our office at 1-800-334-0257 to continue to work with our office as she resolves these *atters co*pletely for our client.

We apologize for any concern or inconvenience the fir*’s atte*pts at counication on the account *ay have caused you based on your perception of the *anner in which they were received. It is the fir*’s goal and the intent of our client to handle all *atters in a professional *anner at all ti*es and to deal with all parties involved with respect, courtesy, and professionalis*. Every effort is *ade to ensure that the collection practices used are proper and in co*pliance with state and federal regulations. This counication is froa debt collector atte*pting to collect this debt for the current creditor and any infor*ation obtained will be used for that purpose. Should you have any further questions or concerns regarding this *atter, please do not hesitate to contact *e.

Sincerely, /s/ Eileen *. B

This company has repeatedly ignored my communications. They continue to send mail to my cosigner despite sending a cease and desist letter I sent last year. They have never responded to send me any proof of this loan and/or the cosigner and with the cease and desist letter they need to stop contacting both me and my cosigner.

Weltman, Weinberg & Reis Response • Jul 02, 2019

Eileen *. B Compliance Officer 965 Keynote Circle, Brooklyn Heights, OH 44131 216-739-5125 phone | 216-739-5768 fax *** July 2, 2019 Sent via Email: *** Dispute Resolution Specialist Revdex.com 2800 Euclid Ave., 4th Fl. Cleveland, Ohio 44115 RE: *** Dear ***: The purpose of this letter is to respond to the concerns raised by *** regarding the complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on this student loan account in August 2016. In accordance with the law, we sent the co-liable parties correspondence advising them of the status of their account. Attempts were made to contact the co-liable party to explore resolution options, but ultimately those attempts were unsuccessful. We note *** indicates she is seeking a payment plan but to date, no payments have been received on this account since it was placed in 2016. It is our firm’s policy to work with individuals and be interactive throughout the collection process. However, we note she has requested cease status and we have complied with that request for ***, however, the co-liable is required to contact us directly to request a cease communication status on the account for herself. *** is not able to request that communication be ceased for the other liable party, she is required to contact us directly as indicated. We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. Sincerely, /s/ Eileen *. B

This company has repeatedly ignored my communications. They continue to send mail to my cosigner despite sending a cease and desist letter I sent last year. They have never responded to send me any proof of this loan and/or the cosigner and with the cease and desist letter they need to stop contacting both me and my cosigner.

Weltman, Weinberg & Reis Response • Jul 02, 2019

Eileen *. B Compliance Officer 965 Keynote Circle, Brooklyn Heights, OH 44131 216-739-5125 phone | 216-739-5768 fax *** July 2, 2019 Sent via Email: *** Dispute Resolution Specialist Revdex.com 2800 Euclid Ave., 4th Fl. Cleveland, Ohio 44115 RE: *** Dear ***: The purpose of this letter is to respond to the concerns raised by *** regarding the complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on this student loan account in August 2016. In accordance with the law, we sent the co-liable parties correspondence advising them of the status of their account. Attempts were made to contact the co-liable party to explore resolution options, but ultimately those attempts were unsuccessful. We note *** indicates she is seeking a payment plan but to date, no payments have been received on this account since it was placed in 2016. It is our firm’s policy to work with individuals and be interactive throughout the collection process. However, we note she has requested cease status and we have complied with that request for ***, however, the co-liable is required to contact us directly to request a cease communication status on the account for herself. *** is not able to request that communication be ceased for the other liable party, she is required to contact us directly as indicated. We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. Sincerely, /s/ Eileen *. B

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Address: 965 Keynote Circle, Brooklyn Heights, Ohio, United States, 44131

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