Wigsis.com

Items not received
Ordered lace front wigs on 6/12/17; have not received the two items The website does not have a true phone number I had difficulty in setting the password The site stated repeatedly that it would send me a link to reset but they never sent the link I wanted to track the items purchased

I ordered a petite grey short masculine cut wig they sent a large silver longer curly wig.It doesn't fit/look good.They will not offer return info
Order #*** recvd on or about 8/18/It's not what I orderedThe wig is silver, long, large and I ordered a petite, grey, masculine cut It doesn't fitIt cost $& they offered $refund

WIGSIS has offered full refund if customer not satisfiedWhen the package came, my wife contacted company and informed that the quality is bad and she wants to return itThey asked to send them pictures to prove that the wig was not usedAll was done as requested, but they never provided address and never allowed to return itemThis company is a scam

I have cancer nd have lost my hair Ordered a wig and weeks later received an awful wig nothing,like the one I ordered and the color is horrible They are refusing to refund my money even though I have not put it on and meet all the requirements of the so called return policy

I have read a lot of reviews after my experience with this company I did not receive anything from them I asked for full refund because the delivery date was not met and I kept getting weird emails from this company Although, I did not receive anything the company stated I would only receive 30% of what I paid them through Pay PalI wish I had read reviews before I ordered Scam company, do not order from them because you will be disappointed

THIS IS THE WORST COMPANY TO DEAL WITH ORDERED A WIG AND IT TOOK DAYS BEFORE I GOT IT THEN IT LOOKED A MOP NOT THE STYLE OR COLOR THAT I ORDERED
TRIED TO CONTACT COMPANY AND THEY GAVE ME THE RUNAROUND FOR ANOTHER MONTH TO SETTLE THEY WANT ME TO KEEP THE WIG AND GET REFUNDED ONLY $
I PAID OVER $ AND THEY SAID THAT IF I RETURNED THE WIG IN ORIGINAL CONDITION THEY WOULD REFUND FULL AMOUNT BUT IT WOULD TAKE OVER A MONTH AND THEY HAVE TO INSPECT THE WIG AND TO SEND IT BACK TO CHINA, THE POSTAGE IS OVER $
SO I AM GOING TO KEEP THE WIG AND HOPEFULLY GET REFUNDED $35...GOING TO USE THE WIG FOR A MOP
I DON'T KNOW WHY PAYPAL STILL DEALS WITH THEM
LESSON LEARNED DON'T DEAL WITH CHINA
-RATING

The wig I ordered looks NOTHING like the wig that they sent meI tried to request a return and they offered me $for a wig that I spent $on
The wig I ordered looks NOTHING like the wig that they sent meThe only way to communicate with this companty is to email themWe went back and forth with them trying to convince me that it was the right wig but IT LOOKS NOTHING LIKE WHAT I ORDEREDI tried to request a return and they offered me $for a wig that I spent $on

Scam alert! This place needs to be shut downIt is fraudulent and they do not deliver the item that is promisedThen, they don't answer emails or offer any recourseDo not waste your time or money with these scammersThe quality is awful and no customer service

Bought a wig from Wigsis based on picture shown on their website When I received it it didn't even resemble the wig I ordered Customer service, aftersening them pictures they requested, told me to go to a professional stylist to get it to look like the picture I paid $for this thing....the color is different (no dark roots as in picture), no style, front is down to my lips and texture is totally fake The company will not refund my money saying it looks fine to them
This company should not be allowed to do business in the United States They are a fraud

Do not under any circumstances order anything from Wigsis We ordered wigs, over $ Wigs arrived and were nothing like photos on their web site Requested return and refund Initial offers were for $and a credit for future order Turned to PayPal who process their orders After two months of going back and forth with small additional refund offers (from Wigsis through PayPal) we just were given an address in China to return for full refund Postage will be significant Suggest anyone else in this situation contact PayPal I strongly recommended they should discontinue any relationship with this company You should and can do the same

rip off

Wig ordered is not what I received
How do I get my money back?
Paid $for a wig which when it arrived, does not resemble the one I ordered at all
After reading complaints from others who ordered from this company, I realize I am not the only one who has had problems with this company, it seem that those who do business with this company
don't get there money back
The company's name is Wigsis
From; shang hai qiang yan coltd
ping jing chen China
Can you please help me with this?

I ordered a wig on 04/10/and the next day I emailed them to stop the order and to return my money onto my cardAs of 04/18/it has not been done
I ordered a wig on 04/10/order no*** for the amount of $plus $shipping for a total of $The very next day I emailed them telling them to Stop the order and refund my money back onto my Visa cardThe first email I received from them stated they were making the wig and would be mailing it to me, so I once again told them Not to and to Stop the order and refund my moneyThe next email I received from them they asked me to keep the wig because it would look bad for them if they had to return or stop the orderI once again told them that I had an emergency and needed my money back and to Stop the orderWith the next email they asked me to accept a 10% discount if I would keep the wig and once again I told them NoNow today 04/18/they offered me a 20% discount and once again I told them NoThey are holdin

The item sent is not what I orderedIt took a long time to receive and they are stalling to give a refund saying I ordered what I received
I have made several attempts to get the wig and when it arrived I was shockedIt was described in the on line list as a 3/fallWhen I got it is was a strand of hairIt was an extensionI was so shocked I got sickI had already ordered from another company because it took so long to getThey kept saying please be patient we are specially making this for youI have never heard of such a thingI have bought several dozen hair pieces from other vendors,never charged this much howeverI ordered this on Nov 3rd and received it on Nov I paid I have never paid this much and never had to waitThe product is not what is describedI had to pay through pay pal using my credit cardsku hw14038n,, color 478gr scan number ta171102c sent from China and they said it wasnt and I have the label to prove it It reads
suzhou min hua

I contacted customer service for instructions to return the wig I purchased, after four requests I have not received instructions
On April 26th, 2017, I purchased a wig for my Aunt who had just completed her last round of cancer treatmentThe wig arrived on May 15, via ***Upon receiving the wig, we immediate noticed that the wig was thin, flat and did not represent the fullness as seen and described on the company's websiteThis product just did not meet our expectationsOn May 17, 2017, I sent an email to customer service as outlined on the website about my desire for a refund and for the instructions on next step in returning the productI have sent four emails and have not received instructions on how to return this productThere website clearly state that customer should not return the goods without permission and that customer service staff is to provide the return addressI have asked four times for this return address and have not receive itMy request for a refu

unsatisfied with this product, I asked for a refund,refund was refusedCompany did advertise refund guaranteed within in days
this company advertise day money back guarantee, but they refused to refund my moneyI am very unsatisfied with the item, it looks nothing like the it advertisedThey stated that they can send me another wig, in it's placeI told them to go ahead and send it, but I'm so scared I will not be satisfied with this item as well Mildred it the contact person, Ref# ***, amount #

Ordered two wigs online for chemo following cancer diagnosisThe wigs displayed online were nothing like what was receivedThey will not refund
Ordered two wigs online for chemo following cancer diagnosisThe wigs displayed online were nothing like what was receivedThey will not refundThey will not tell me where to send them and refuse to send a refundThey are Halloween costume qualityThey are the size of a child's headThey were supposed to be human hair and are notThey were supposed to be a style and they are notAll the accessories are cheap plasticThey came from Singapore China but that was not on the webpageThe webpage needs to be shutdownAlso there is a person you can skype who is supposedly in Alaska affiliated

ordered on July Rec'd confirmationJuly 20, no order found
Shipment tracking showed receipt in New York and then 'dropped off the map'Sent request for tracking, and was told no order was foundprovided order number and was told they would ship a new item Tracking number provided showed receipt in New York and AGAIN dropped off the map No product received

Sigh: Unfortunately I didn't go here to check this place out before I ordered my wig from them as well the wig is awfulI look like a sheep dogThe wig is so full of hair that I look like I'm looking through a bush It's supposed to be grey, but it is an awful dingy color white
I am somewhat good at fixing wigs, and I'm used to thick wigs than need thinned out But this thing looks like it was made out of three cats So much hair I could make a living room rug out of it And even if I could thin it out enough and cut it, I hate the color
Plus I tried to cancel the order immediately after I ordered it and they talked me into keeping it saying that if I didn't like it I could send it back for an exchange
So I contacted them a few minutes ago Nope, they are giving me the same feedback as the others Oh, it was specially made, and they want me to give it another trySo I said okay I liked the wig from the picture
The box it came in was completely smashed The wig bag opened A tag missing from the wig, just the plastic tag holder by itself hanging inside the wig So it's been used It's been opened I showed them a picture of it and pictures of me in the wig
I sent them a picture of me in my natural hair, grey, that matched the grey in their photo To be sent a pure white wig that looks like a custome wig for Holloween, is unthinkable
But, what can we do They are out of China And how can we sue them? It's not worth it, but it is sad
I should have known better, so I deserve what I get I guess
I wish I could rate this company ZERO, instead of just star They don't deserve even one star

I ordered a wig for Wigsis The wig arrive much later than it was suppose to, and was not the wig I ordered I communicated this with the company and asked for their return address so that I could ship it backAfter many, many, e-mails they still refuse to provide me with their return address I then looked at their reviews and saw all their customers had the same bad experience This company is immoral and unethical to say the leastThey prey on sick, hard working people This business should be shut down and Paypal should not associated themselves with this business I want my money back Thank you for your anticipated cooperation in this matter