Winn Dixie

Cindy was great! She was able to answer all of my questions and get everything promptly installed and ready to go.

Lonnie was very professional and a great job.he is awesome .

Excellent customer service. Very accommodating.

[redacted] was awesome.

It's good.

Drew did a great job - very informative and knowledgeable about the product.

Very helpful and courteous. Fixed the problem in no time.

Great company. Always courteous and professional.

Great installation experience.

Thank you for notifying us of the recent complaint submitted by Ms. [redacted].  We are very interested in preserving the goodwill and confidence of our customers and appreciate the opportunity to respond.
The account Ms. [redacted] is referring to was forwarded to us for collection on...

11-18-13 for medical services she received on 6-12-13.  When the account was initially placed for collection, calls and letters were generated to Ms. [redacted] without a response.  The account was reported to Trans Union and Equifax on 2-24-14.On 5-12-16 we received an online payment via bank draft for $117.00, clearing the balance to show the account as paid in full.  That payment was reported to Trans Union and Equifax on 5-19-16 advising they show the account as paid in full.
As is our current policy, accounts balances are updated monthly with the credit bureaus...however, paid in full accounts are not deleted until they have been paid in full for a minimum of 90 days.  This gives ample time for payments to clear the bank before the deletion takes place.
There are no notes documenting the phone calls Ms. [redacted] says were made and she was treated rudely.  I've also checked our incoming and outgoing recording system and find no calls to or from the telephone number of [redacted].
Please let me know if I can be of further assistance.

Always helpful and timely.

Appreciate getting someone out here so quickly!!! Always great service from y'all!

[redacted] was very personable. Answered several questions & provided options to me.

He was excellent!!!

Fast service. [redacted] was so helpful and very professional

Great job. I appreciate [redacted]' professionalism and courtesy. He explained he system thoroughly.

Courteous efficient informative expeditious

[redacted] Helped with system problems.

Very efficient, provided money saving tips

I am happy with all NCA services