Hello [redacted] ,I am sorry to hear about the issues you experienced with your order. After reviewing your order I see that a refund was processed back into your [redacted] account for $24.08. In the future, please try the case first and don't assume that it doesn't fit. Many times,... certain cases may appear too large or too small but do fit the phones they are intended for.
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. It was the right photo on the wrong size case. I need the photo to be put on the iphone6 case. You sent a 6 plus case. Regards, [redacted]
Customer placed order for items on 12/30/7:Pm well after business hours on a holiday weekendCustomer was advised that the shipping and handling of $for the 1st item and $each additional item after thatCustomer ordered items = $bring order total to $and customer was offered and refunded $cost of shipping as a courtesy At this time if the customer would like the full refund all the customer has to do is return the items for a refund https://cellular-outfitter-faq.helpscoutdocs.com/article/120-how-mu[redacted]
Please note the customer contacted out chat team on 4/4, and was issued a courtesy reship as they incorrectly ordered the items they wanted to returnWe sent out the replacement items at NO ADDITIONAL COST and no return required, that order number is [redacted] Please note the customer was also advised of the shipping and handling policy [redacted]
Hello [redacted] ,I am sorry to hear about the issues you experienced with your order. After reviewing your order I see that a refund was processed back into your [redacted] account for $24.08. In the future, please try the case first and don't assume that it doesn't fit. Many times,... certain cases may appear too large or too small but do fit the phones they are intended for.
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. It was the right photo on the wrong size case. I need the photo to be put on the iphone6 case. You sent a 6 plus case. Regards, [redacted]
Customer placed order for items on 12/30/7:Pm well after business hours on a holiday weekendCustomer was advised that the shipping and handling of $for the 1st item and $each additional item after thatCustomer ordered items = $bring order total to $and customer was offered and refunded $cost of shipping as a courtesy At this time if the customer would like the full refund all the customer has to do is return the items for a refund https://cellular-outfitter-faq.helpscoutdocs.com/article/120-how-mu[redacted]
Please note the customer contacted out chat team on 4/4, and was issued a courtesy reship as they incorrectly ordered the items they wanted to returnWe sent out the replacement items at NO ADDITIONAL COST and no return required, that order number is [redacted] Please note the customer was also advised of the shipping and handling policy [redacted]