WirelessOEMshop.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I would like to know that I would be refunded both for the item AND shipping, because an item different from what was advertised on the website was sent to me
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
They did not address the issue at all. I reiterate due to their apparent lack of reading comprehension, and inability to even type a sentence in response asking for clarification. I paid for an item and shipping, and there was no indication the item would be used from the website when I ordered it. I received a used defective item. The company acted in bad faith, and I never received a new working item and I no longer want to do any business with this company. My complaint can be resolved by the company refunding the money I paid for the item and the shipping. I will return the used defective item if the company pays for the return shipping, but will not pay for return shipping because it is the company which wants the defective item back, and if they want it back they should pay for that. I never received what I paid for, so I should be refunded in full for the original item and shipping I paid
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Here is a tracking # shows item was delivered*** to track package

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Please send the item back to:
***
*** *** **
*** ** ***
Please leave a note in the package saying
Defective if item does not work or If item is working just mention that you just
dont want it so we can manage our inventory and we will
refund you backThank you
Please email me the tracking number or the delivery
conformation, showing that the item was delivered back to usWe will refund
you backThank you!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The root cause of this disagreement is the fact that Wireless OEM's products are misrepresented on their websiteThey need to stop misleading consumers to believe that they are buying something new when it is truly usedStill today, product descriptions have not been updated
I had to pay $in postage to return the misrepresented merchandiseI made it clear before I paid for the return shipping that I expect that cost to be reimbursed to me and Wireless OEM did not dispute this demand
I fully understand that the cost of the merchandise itself has already been refunded. I also fully understand that Wireless OEM cannot reimburse the $via credit cardHowever, I still expect the $to be reimbursed by another methodCheck or money order is fine.The Wireless OEM store policy states that customer satisfaction is their top priorityOver and over, I have made it clear what I require to be satisfied
Sincerely,
*** * * ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Here is a tracking # *** *** to track package
this is the replacement headset which we shipped already please close dispute thank you

Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here] As of 7/**/8:21pm, I still have not received any credit to my credit card yet
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
My dispute with the merchant has not been resolved as of June *** TuesdayI just got off the phone with my *** *** agent, no Refund is in process or chargeback has been submitted by merchantHe is a flagrant, dishonest merchantHe is full of Deciept and a LiarTruth will set you freeI can't believe he is saying that he refunded my credit cardI have spent the last hour and half trying to upload my emails so I can send them to youI am so ever ever grateful for your cooperation
Thank you very much,
*** * ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The package was never delivered to my mailboxThey could have delivered it to another but I did not receive the packageIf there had been an offer to pay for insurance I would have accepted it, but the package never arrived nor do I have the purchased merchandise or my money refundedThere are other complaints to this type of behavior as well listed on several websites.
Please do not allow them to continue to rob consumers of their hard earned moneyI hav purchased from them in the past and did not have an issueThis is unacceptable and they show blatant disregard for me as a customerYou couldn't even refund my $45? As a business it's the least you could do!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Please send the item back with the USPS first class mailThis will
cost you $3, which we will refund you
back $Thank you!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I am "sending" the information they requested "again" to OEM in order for them to issue a credit
Since they did NOT issue the credit after the receipt of the returned defective item, Please do NOT close this complaint until they actually issue the credit due to my accountI will gladly let you know when they have, so that you then can close the complaintThank you
***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

I ordered headphones on 9/** and received them 9/** but they were the wrong ones. I notified customer service and they said to return them and they will send out the correct pair and issue a refund for the cost of return shipping. I made it very clear in all communications that I needed my order by 9/**. It is 10/* and I have yet to receive the item or a refund that I have asked for multiple times since 9/**. I was forced to purchase the item elsewhere. I opened a claim with [redacted] and my credit card company that are still under review. After they were contacted by [redacted], they did end up shipping something to me but I haven't received it. I made it VERY clear I just want a refund. I REFUSE to put another dime toward this company and anything received will immediately be marked return to sender. I will not pay for return shipping again, a refund promised that I'm sure I'll never see. I don't even think they read the emails and clearly don't take them seriously. They've asked and received the tracking number for the retured item at least 6 times now. They are just dragging it out. Going in circles and nothing gets accomplished. They are completely unprofessional and crooked company. I just wish I would have taken the reviews a bit more seriously.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I am in the process of sending the [redacted]a written explanation of why I do not accept this response,the company thinks this is a joke.their first response to this inquiry  will be .included
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Horrible. Ordered a product on June 5th. Installation CD in Chinese. Returned the product and still waiting on a refund. They keep wanting to discuss options and stated that if I return the product I would be refunded. They are still talking partial refund or different item.

Ordered a blue moorola buds bluetooth fot $19.99 and a samsung in ear bluetooth for a total of $31.98+$5.99 shipping cost on 09/**/2016. On 10/**/2016 received a ups tracking number which [redacted] continuously showed invalid, company was emailed twice asking if # was correct, received an email reply on eve of 10/**/2016, showing arrival date 10/*/2016. Package arrived afternoon of this date the blue motorola buds where used and old in a freezer ziplock bag ? The samsung in ear bluetooth was used and tapped with scotch tape in an old box, which was obvious it had been used before. This companys ads do not say anything about used items! If I wanted used and old I could have gone to the (GOODWILL).I I FILED A Revdex.com COMPLAINT on 10/**/2016 I also took pictures of the items.

Hi I sent a refund july * it takes 2 days to receive
Please close dispute
Jul *, 2014 Refund To[redacted]CompletedDetails Refund To [redacted] -$6.00$0.14-...⇄ USD

Our policy Clearly states we offer 35 days return policy this customer purchase this item Purchase Date: 12/**/2012
Here is a link to our store policy
[redacted]
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Thank you Very much

HI sorry about that I just send you a refund for the lightning cable.THank you