Hello, My son *** *** was enrolled in this school for a couple months We decided to cancel it and was given a confirmation letter along with the amount to be refunded in the amount of $something dollars I’ve been waiting for the check for months now and every time we call are given the “run around” We are still being told that it is processing However, when I called the last time on 10/11/18, I was told that they had no record of me (his mom) on the account I am the person who was paying for everything The refund should be coming to me However, the student services account manager Andrew was extremely rude and would not provide information to me as to when the refund was processed He stated that his supervisors name is Teresa T and that she was unavailable I would simply like a refund since we do not want to be enrolled at the school and according to their policy, we are able to have a 100% refund if we decide to cancel
I started at Penn Foster for Early Childhood Education and I didn't even get through any of the courses and they used the the excuse that my grades were not high enough and that they were closing my account without even contacting me without advanced timeI told them that I was going to have to set up payments and they said that would not work and I would have to find a better solutionThey sent it to collections and now they keep calling me and the collection agency keeps calling me and telling me that if I don't pay it by a certain date then I will face legal issuesI have contacted my lawyer and they are ready to handle this situation, if Penn foster doesn't help and shut down the collection account for service I didn't even have
Penn Foster College will not release my transcripts to my current University due to a balance owed on my account They keep adding late fees to a tuition balance from I canceled my program back on February 1st 2015, Penn Foster even refunded payments for the amounts of $& $on September 16th Penn Foster sent me an email stating even though I completed *** courses they cannot release transcripts until tuition is paidI completed these courses in They have been charging late fees against my account since 7/6/in the amount of $I have paid since $on tuition to release my transcripts for a school I do not attend, every month there is a new balance that is owedmy last class I attended was 11/ I have filed claims through *** that Penn foster does not respond to
I was a student at Penn Foster under the name *** *** in the Early Childhood Education AA degree program in 2014-2015I was assured that the college and program was nationally accredited and that my courses would be transferable to a four year institutionI moved from ** to ** and upon securing a job and submitting my unofficial transcripts to the state, I was told that none of my credits would be accepted and that I would have to enroll at the local community college to maintain the position I was inPenn Foster continued to charge fees and submit to collections the amount of monies owed though they fraudulently portrayed the Early Childhood Education Program as nationally accredited when in fact, it was notSince then, that amount is on my credit report causing a negative impact and I have had to take student loans and an additional two years to complete a degree that would have been finished at the end of had the program been nationally accredited as advertised
I want to file a complaint about Penn FosterI enrolled on Dec 2016, and paid an initial fee of $The program I enrolled in was the computer repair programI did lessons and cancelledThe reason I cancelled is the material is extremely outdatedTheir information is only good up to They are trying to teach you off of a windows vista operating systemYou can not even get on social media with vista and have not been able to for at least yearsWhen I called and cancelled, I told them I cancelled because their material was not currentNow I am being charged $on top of the initial $because they have outdated materialWhen I enrolled I enrolled with the impression that I would be paying for current material, there was no where that said it was only current to 2011, if that was posted I would not have enrolledNow I am out $because they just want to rip people offI don't feel that they held up their end of the deal because there was no current informationBut yet I have to pay them for being lazyThis is crazy
I have had an on going issues regarding my dissatisfaction with the accounting program that I had selected with Penn Foster I have documented correspondence with Penn Foster of my dissatisfaction with the course and materials I felt I was not and would not receive the quality education that was presented in the program outline I have since returned to a community college to obtain the accounting education that I feel Penn Foster's program lacked In additionPenn Foster is not accredited or recognized in California as Penn Foster had initially confirmed
I joined for dental assistant classes 10/12/and called them 11/13/to cancelI can not afford it and it was not what I was looking for at allThe person who I spoke to told me to email ***@pennfoster.comI did and no response I called again to the same answer so I assumed they’d take care of itI get a letter about in collections and I’m wondering why since I cancelled my program with them and they kept billing me! They never cancelled my program!!! I was supposed to get a refund and now they say I have to pay $to cancel my account! I did section of this program and hated it so I cancelledWhy am I being billed for a program I didn’t like when they have a sastifaction guarantee if I didn’t like itSo instead they steal my hard earned money of a year old living without parents just trying to figure out how to get an education since she doesn’t qualify for financial aidID LIKE MY MONEY BACK!
I was enrolled in the veterinary program by my ex husbandI did of the lessons and then found out that the "degree" I was getting was not certified and would not help me with my careerI contacted pen foster about this and was told I had to pay $or I would be sent to collectionsThey then locked me out of my accountThat was years ago and I did not hear from them until a few weeks ago when they reported me to collections and dropped my credit score to a
I signed up for Penn Foster a long time agoI made my first payment, and then was contacted by my original high school who informed me I could come back and finish out the 1/credits I neededI called Penn Foster about a week later to cancel my online schoolingI never logged back into my Penn Foster accountWhen I noticed I was still getting billed for it I tried to log into my account to see if it was still active, it would no longer let me log in
Pennfoster is completely illegitimateI signed up for the program, literally only did a couple of assighniments, only lasted around a MonthI decided I did not want to continue pursuing this school so I stopped the courses only to be charged the full tuitions worth of moneyAgain, I only did the course for about a monthTotal scam & rip off!
I paid $1,to enroll for Penn Foster's Graphic Design programI was excited to learn the material and became disillusioned when I realized that the learning materials/study guide they provided was not up-to-date with the corresponding software that is currently available to downloadI contacted my instructor to request up-to-date materials and was told that they were unavailableHe suggested that I try to just get through the lessons the best I could and assured me that Penn Foster was "lenient" with their grading and that it shouldn't be an issue
The software currently available might as well have been made by an entirely different software companyThe functions and menus are in different locations and this makes completing the steps required near-impossibleI enrolled in this program to learn, not to "wing it" through the lessons in order to receive lenient grading and some worthless certificate
When I contacted Penn Foster about getting a full refund, I was offered
I cancelled business with Penn Foster on January 19, I was told I am due a full refundHowever, for some reason they would not refund it directly to my checking account, where they had been directly withdrawing itI was told it could be up to weeks to get the check!!! First they told me that it was because they cut checks in batches at the end of the monthThen they tell me it was not cut until the 13th of FebruaryNow they say it can take up to weeks to get to me in the mailDo we use the same postal service? From Pennsylvania to Tennesse does not weeks takeI see absolutely NO reason for them to have not refunded directly to my account that they so handily debitedI have spend a lot of time on hold trying to track this downVery shoddy accounting practicesI have still not received the check, it is February 23rd at this writing
I started to notice my cred score going down and when I checked it I noticed there was info from Penn foster on thereI myself never went to penn foster for anything I went to ** *** college in *** *** and when I called multiple times to speak to someone regarding the issue I just got the run around..I advised the person that if I did go there of course I would pay the fee and I didn't they never tried to assist me any further with this matter or never tried to give any kind of advise on what th next steps would be to try an fix this issueThen I realized they already billed me the full amount so of course no one will help
I haven't received any products from Penn Foster nothing at allHaven't finished a class on their website and every time I tried to do a activity it would say you need a book and I never received anythingBut yet, I check my credit report and they have charged my credit $for nothing I am a hardworking mom of a year old and year old A Honor Roll studentI wished they would have sent me the things they were suppose to I would have gladly paid for their servicesBut, I do not think its fair for them to send something to a collection agency and I haven't received anythingI need some kind of answers
Absolutely horribleI paid in full for the medical and billing programOnce you pay the student services dosent careI was struggling with programPaid extensionI then tried to switch to another program and instead of helping me they canceled my student accountSo they canceled my student account so I can't finish my programThis place should be shut downThey should teach a lesson on ethicsI feel cheated out of money with nothing to show for itYou are better off checking out books in libraryI didn't receive text books that I paid forThere is no management obviouslyHorribly runThey were only helpful and nice when I was paying for the program
Company has not sent me any notification about the balance dueI called the company to get the account handled gave me the run around now the account is posted on my creditI request this to be handled and removed of my credit report do to unfair practiceI asked for a copy of the contract to see why I am paying $no contract is available
I signed up for a course & paid a total of $but decided to cancelI was told to get a refund I would need the original agreement from when I signed up, as the policy had changedAs of today, my account is still active and I have never been terminated for lack of participationI've never even been contacted by anyone about anything unless I initiated the conversationI've never been blocked from the student portal & can still log in with my credentialsI've always had the option of continuing the course alsoI wanted to cancel though & had actually found the original agreement last weekI emailed & asked for a refund according to the terms stated in the agreementThe reply said that I took too long and should've done it while my enrollment was still activeTherefor I won't receive any refundAs I said, my enrollment is still activeI only completed 10% of the course and I still have an email from when I told faculty that I decided the Locksmith course w
I paid hundreds of dollars, and hours of time on end to complete my college back in even having a newborn childI have requested my transcript times and times on end and they refuse to send it to me or give me any sort of help, the only help I get is “make sure you type in the correct student numer” which I have done repeatedlyI have no idea how to resolve this issue on my ownIm currently in the process of joining the ***, and I no longer am able to receive Efor my college credits, and no longer available to get my enlistment bonusI feel as though all my time, money and effort have been wastedI do not think I have anymore time to get my transcript inI just want others to be helped in the futureThis is awful for a company to do to people who actually put effort into their careers
I paid out right for a certificate program through Penn Foster I was extremely pleased with my purchase though I noticed immediately that there were several areas of the website that did not work or that I was not allowed access too One of these areas was the grayed out link for "Notice to Students: Pharmacy Technician Externship Eligibility Requirements" under the Program Supplements section along with the "Information Literacy Supplement" content
I scrolled through my programs and noticed that the Pharmacy Technician Externship information was available again in "Module 7" (The program is broken into Modules, your 11th being the externship) The module information was not made available to me until I had completed modules - 6, here by completing more than 50% of the course and rendering myself ineligible for refund
In this module information, I was presented with information that disqualified me from obtaining my Pharmacy Technician certificate, and going on to test for
Originally I posted a complaintBut Penn Foster has fully remediated the situation for myself and my family
Hello, My son *** *** was enrolled in this school for a couple months We decided to cancel it and was given a confirmation letter along with the amount to be refunded in the amount of $something dollars I’ve been waiting for the check for months now and every time we call are given the “run around” We are still being told that it is processing However, when I called the last time on 10/11/18, I was told that they had no record of me (his mom) on the account I am the person who was paying for everything The refund should be coming to me However, the student services account manager Andrew was extremely rude and would not provide information to me as to when the refund was processed He stated that his supervisors name is Teresa T and that she was unavailable I would simply like a refund since we do not want to be enrolled at the school and according to their policy, we are able to have a 100% refund if we decide to cancel
I started at Penn Foster for Early Childhood Education and I didn't even get through any of the courses and they used the the excuse that my grades were not high enough and that they were closing my account without even contacting me without advanced timeI told them that I was going to have to set up payments and they said that would not work and I would have to find a better solutionThey sent it to collections and now they keep calling me and the collection agency keeps calling me and telling me that if I don't pay it by a certain date then I will face legal issuesI have contacted my lawyer and they are ready to handle this situation, if Penn foster doesn't help and shut down the collection account for service I didn't even have
Penn Foster College will not release my transcripts to my current University due to a balance owed on my account They keep adding late fees to a tuition balance from I canceled my program back on February 1st 2015, Penn Foster even refunded payments for the amounts of $& $on September 16th Penn Foster sent me an email stating even though I completed *** courses they cannot release transcripts until tuition is paidI completed these courses in They have been charging late fees against my account since 7/6/in the amount of $I have paid since $on tuition to release my transcripts for a school I do not attend, every month there is a new balance that is owedmy last class I attended was 11/ I have filed claims through *** that Penn foster does not respond to
I was a student at Penn Foster under the name *** *** in the Early Childhood Education AA degree program in 2014-2015I was assured that the college and program was nationally accredited and that my courses would be transferable to a four year institutionI moved from ** to ** and upon securing a job and submitting my unofficial transcripts to the state, I was told that none of my credits would be accepted and that I would have to enroll at the local community college to maintain the position I was inPenn Foster continued to charge fees and submit to collections the amount of monies owed though they fraudulently portrayed the Early Childhood Education Program as nationally accredited when in fact, it was notSince then, that amount is on my credit report causing a negative impact and I have had to take student loans and an additional two years to complete a degree that would have been finished at the end of had the program been nationally accredited as advertised
I want to file a complaint about Penn FosterI enrolled on Dec 2016, and paid an initial fee of $The program I enrolled in was the computer repair programI did lessons and cancelledThe reason I cancelled is the material is extremely outdatedTheir information is only good up to They are trying to teach you off of a windows vista operating systemYou can not even get on social media with vista and have not been able to for at least yearsWhen I called and cancelled, I told them I cancelled because their material was not currentNow I am being charged $on top of the initial $because they have outdated materialWhen I enrolled I enrolled with the impression that I would be paying for current material, there was no where that said it was only current to 2011, if that was posted I would not have enrolledNow I am out $because they just want to rip people offI don't feel that they held up their end of the deal because there was no current informationBut yet I have to pay them for being lazyThis is crazy
I have had an on going issues regarding my dissatisfaction with the accounting program that I had selected with Penn Foster I have documented correspondence with Penn Foster of my dissatisfaction with the course and materials I felt I was not and would not receive the quality education that was presented in the program outline I have since returned to a community college to obtain the accounting education that I feel Penn Foster's program lacked In additionPenn Foster is not accredited or recognized in California as Penn Foster had initially confirmed
I joined for dental assistant classes 10/12/and called them 11/13/to cancelI can not afford it and it was not what I was looking for at allThe person who I spoke to told me to email ***@pennfoster.comI did and no response I called again to the same answer so I assumed they’d take care of itI get a letter about in collections and I’m wondering why since I cancelled my program with them and they kept billing me! They never cancelled my program!!! I was supposed to get a refund and now they say I have to pay $to cancel my account! I did section of this program and hated it so I cancelledWhy am I being billed for a program I didn’t like when they have a sastifaction guarantee if I didn’t like itSo instead they steal my hard earned money of a year old living without parents just trying to figure out how to get an education since she doesn’t qualify for financial aidID LIKE MY MONEY BACK!
I was enrolled in the veterinary program by my ex husbandI did of the lessons and then found out that the "degree" I was getting was not certified and would not help me with my careerI contacted pen foster about this and was told I had to pay $or I would be sent to collectionsThey then locked me out of my accountThat was years ago and I did not hear from them until a few weeks ago when they reported me to collections and dropped my credit score to a
I signed up for Penn Foster a long time agoI made my first payment, and then was contacted by my original high school who informed me I could come back and finish out the 1/credits I neededI called Penn Foster about a week later to cancel my online schoolingI never logged back into my Penn Foster accountWhen I noticed I was still getting billed for it I tried to log into my account to see if it was still active, it would no longer let me log in
Pennfoster is completely illegitimateI signed up for the program, literally only did a couple of assighniments, only lasted around a MonthI decided I did not want to continue pursuing this school so I stopped the courses only to be charged the full tuitions worth of moneyAgain, I only did the course for about a monthTotal scam & rip off!
I paid $1,to enroll for Penn Foster's Graphic Design programI was excited to learn the material and became disillusioned when I realized that the learning materials/study guide they provided was not up-to-date with the corresponding software that is currently available to downloadI contacted my instructor to request up-to-date materials and was told that they were unavailableHe suggested that I try to just get through the lessons the best I could and assured me that Penn Foster was "lenient" with their grading and that it shouldn't be an issue
The software currently available might as well have been made by an entirely different software companyThe functions and menus are in different locations and this makes completing the steps required near-impossibleI enrolled in this program to learn, not to "wing it" through the lessons in order to receive lenient grading and some worthless certificate
When I contacted Penn Foster about getting a full refund, I was offered
I cancelled business with Penn Foster on January 19, I was told I am due a full refundHowever, for some reason they would not refund it directly to my checking account, where they had been directly withdrawing itI was told it could be up to weeks to get the check!!! First they told me that it was because they cut checks in batches at the end of the monthThen they tell me it was not cut until the 13th of FebruaryNow they say it can take up to weeks to get to me in the mailDo we use the same postal service? From Pennsylvania to Tennesse does not weeks takeI see absolutely NO reason for them to have not refunded directly to my account that they so handily debitedI have spend a lot of time on hold trying to track this downVery shoddy accounting practicesI have still not received the check, it is February 23rd at this writing
I started to notice my cred score going down and when I checked it I noticed there was info from Penn foster on thereI myself never went to penn foster for anything I went to ** *** college in *** *** and when I called multiple times to speak to someone regarding the issue I just got the run around..I advised the person that if I did go there of course I would pay the fee and I didn't they never tried to assist me any further with this matter or never tried to give any kind of advise on what th next steps would be to try an fix this issueThen I realized they already billed me the full amount so of course no one will help
I haven't received any products from Penn Foster nothing at allHaven't finished a class on their website and every time I tried to do a activity it would say you need a book and I never received anythingBut yet, I check my credit report and they have charged my credit $for nothing I am a hardworking mom of a year old and year old A Honor Roll studentI wished they would have sent me the things they were suppose to I would have gladly paid for their servicesBut, I do not think its fair for them to send something to a collection agency and I haven't received anythingI need some kind of answers
Absolutely horribleI paid in full for the medical and billing programOnce you pay the student services dosent careI was struggling with programPaid extensionI then tried to switch to another program and instead of helping me they canceled my student accountSo they canceled my student account so I can't finish my programThis place should be shut downThey should teach a lesson on ethicsI feel cheated out of money with nothing to show for itYou are better off checking out books in libraryI didn't receive text books that I paid forThere is no management obviouslyHorribly runThey were only helpful and nice when I was paying for the program
Company has not sent me any notification about the balance dueI called the company to get the account handled gave me the run around now the account is posted on my creditI request this to be handled and removed of my credit report do to unfair practiceI asked for a copy of the contract to see why I am paying $no contract is available
I signed up for a course & paid a total of $but decided to cancelI was told to get a refund I would need the original agreement from when I signed up, as the policy had changedAs of today, my account is still active and I have never been terminated for lack of participationI've never even been contacted by anyone about anything unless I initiated the conversationI've never been blocked from the student portal & can still log in with my credentialsI've always had the option of continuing the course alsoI wanted to cancel though & had actually found the original agreement last weekI emailed & asked for a refund according to the terms stated in the agreementThe reply said that I took too long and should've done it while my enrollment was still activeTherefor I won't receive any refundAs I said, my enrollment is still activeI only completed 10% of the course and I still have an email from when I told faculty that I decided the Locksmith course w
I paid hundreds of dollars, and hours of time on end to complete my college back in even having a newborn childI have requested my transcript times and times on end and they refuse to send it to me or give me any sort of help, the only help I get is “make sure you type in the correct student numer” which I have done repeatedlyI have no idea how to resolve this issue on my ownIm currently in the process of joining the ***, and I no longer am able to receive Efor my college credits, and no longer available to get my enlistment bonusI feel as though all my time, money and effort have been wastedI do not think I have anymore time to get my transcript inI just want others to be helped in the futureThis is awful for a company to do to people who actually put effort into their careers
I paid out right for a certificate program through Penn Foster I was extremely pleased with my purchase though I noticed immediately that there were several areas of the website that did not work or that I was not allowed access too One of these areas was the grayed out link for "Notice to Students: Pharmacy Technician Externship Eligibility Requirements" under the Program Supplements section along with the "Information Literacy Supplement" content
I scrolled through my programs and noticed that the Pharmacy Technician Externship information was available again in "Module 7" (The program is broken into Modules, your 11th being the externship) The module information was not made available to me until I had completed modules - 6, here by completing more than 50% of the course and rendering myself ineligible for refund
In this module information, I was presented with information that disqualified me from obtaining my Pharmacy Technician certificate, and going on to test for