After enrolling my daughter in this school we had nothing but issues from the time we did until we decided to put her back into public school a month laterThere was issues with a delay in uploading coursework which was being blamed on not receiving transcripts from her previous school when I know personally they had and it shouldnt have taken as long as it hadWe paid for the time she was there but I’m now receiving collections notices for the remaining school year which she didn’t and after seeing the way they conduct business wouldn’t completeThis is affecting my creditI’ve seen many other issues after reading reviews etc of this happeningIt’s wrong and they should be looked into and reprimanded for being an unethical business
I would like to cancel is because they have awful customer service, you receive absolutely NO support like they advertise Also, their online program is difficult to navigate and difficult to understand and certainly NOT interactive like they advertise! I have requested to cancel my enrollment after taking my placement test, which I passed I was told I would still owe for the associates program because I had transfer credits come in from a different school and because I have taken placement tests, they are claiming that I have finished 25% of the program I asked them how they could charge me for transfer credits that I completed at a different college and paid for already! The rude representative told me that it was just the way it was and that it was their policy is Again, I have NOT completed any classes with them! only placement test! Most institutions do not charge for placement tests! They have been charging me $per month since February I think norma
I requested for my account to be closed after the "program" costs quadrupled from what was originally sold to meBecause I had completed so much of the program within the first couple weeks, I was told it wouldn't matter and I would be responsible for the entire cost of the programI am now in collections for over $for a program I requested to be cancelled I was unable to get a hold of anyone at Penn Foster to even discuss my account until I stopped paymentEven my bank was unable to get a hold of anyone which is why they were able to stop payment I even have documentation of trying to get my account cancelled within the first month
Imagine my surprise when I bring my transcripts over to my community college and they tell me that they are worthlessFrom August until August of my credits are totally and completely worthless even after I've spent thousands of dollars and timeThis is a despicable scamOne of the first questions I had asked them would be if these transcripts would be transferableI was told yes
I recently graduated from Penn Foster Career school and completed their CDA programTheir website states that the course was accredited in the state of North Carolina, but when I went to submit my coursework for credentials, the state of North Carolina would not accept it, nor would any of the college accept itThey said the only way I could receive my credentials is if I attended another schoolhere in the stateThis leaves me with an additional dollar billI spoke to various representatives at Penn Foster and the last word they told me was that they would submit my request for a refund to a supervisor and that they would get back to me in a weekThey never did, and when I emailed them back two weeks later they said they never submitted it and that they could not help meI feel that they should not post on their website that the state of NC will accept any credit from their schoolI am also stuck with paying for the same course twice, including threel additional booksBecau
When I first enrolled in Penn Foster the customer service team did not mention that when you finished a semester they would require more money, also that when you finished a semester you would have to wait to reenroll until your grades are posted, also that you are not allowed to go on until they decide to let you, even when you have credits that have transferred inI have an Associates Degree in Computer Science and was told I still had to take their computer course for more moneyI understand that when you are in a regular college you go through semester to semester, depending on grades, though when I spoke with the customer service team at firstI was told you DID NOT have to renroll you just continued on and your payment would NEVER CHANGE, it would continue to be the $per month they started to takeI was also told by customer service when I started that if I completed the curriculum before having it paid off I would continue to have the payments automatically taken out a
I attended Penn Foster High School program and finished in The School advertised at the time that they were accreditedI enroll in *** *** on 8/24/after applying for Grants and Student loansI also had to submit my Penn Foster High School Diploma that was suppose to be validTwo weeks into class I was called to the office and was told that my enrollment has been cancel because Penn Foster was not accredited during my enrollment there in even though they advertised itI'm no longer in school due to something I paid for that was falsely advertised
I cancelled my course in November and was expecting a refund of $and should expect it with 4-weeks in the form of a check After six weeks and no check, I was informed that the account was reopened (Not by me) They were going to reissue me a check Received check for less than the original amount ($8.50) I called again, but with no real explanationEverything from they couldn't return the payment to my card, a mystery adustment, accounting, to it is only dollars
I attended Penn Foster College from October to July of At that time Penn Foster advertised that they were nationally accredited, leading one to believe that hours could be transfered or completion of course could count toward a trade or vocationUpon completion of the program I found out that the hours earned at Penn Foster could not be transferred to The University of ***, or any other acredited four year institutionAdditional I attempted to use the Paralegal Studies certificate to apply for a Paralegal job in the U.SDepartment of JusticeI was denied the job on the basis that my education with Penn Foster was not accepted nationally
On Aug28, 2016, I signed a contract and made a first payment for a course, "*** *** with Software," sold by Penn Foster Career SchoolI was given a student ID number and was sent many emails about privacy agreements, course deadlines, etc However, I was not given the software
I called Penn Foster several times before I got someone who actually spoke with me about thisI was told on or around Augthat I would receive a card by regular mail with a key to allow me to download the software When this card did not come in the mail, I called again on or around Sepand was told that "the software is on back order." When I asked when I could expect to get the software, the customer service agent told me that instructor "Ann Marie (I think her last name is M***) says she doesn't know when you will get the software." When I said I was on a Penn Foster-specified deadline, I was told on that call that "we will extend your deadline free of charge," but I don't k
I joined for dental assistant classes 10/12/and called them 11/13/to cancelI can not afford it and it was not what I was looking for at allThe person who I spoke to told me to email ***@pennfoster.comI did and no response I called again to the same answer so I assumed they’d take care of itI get a letter about in collections and I’m wondering why since I cancelled my program with them and they kept billing me! They never cancelled my program!!! I was supposed to get a refund and now they say I have to pay $to cancel my account! I did section of this program and hated it so I cancelledWhy am I being billed for a program I didn’t like when they have a sastifaction guarantee if I didn’t like itSo instead they steal my hard earned money of a year old living without parents just trying to figure out how to get an education since she doesn’t qualify for financial aidID LIKE MY MONEY BACK!
I wanted to cancel my services because I don't have a laptop to continue working on the program and my card was supposed to be taken off auto pay, but the representatives kept giving me the run around telling me they can't give me a refund and that they didnt want to cancel my accountI asked to speak to a supervisor and one associate said they were gone for the day and another said that they were in an meetingMy account still hasn't been canceled and an associate told me that it would be sent to the credit Bureau if I was to cancel
I have reached out to Penn Foster several times there now not even answering my call a few months ago I had to cancel their programI owe them $I spoke to a specialist and they said that as long as I made a payment within the days and continue to make payments until payment was paid in full I will not get sent to collectionsI sent a payment not much do to my job loss but two payments were made one in April and one in May and I received a collection notice the end of JuneIt has not been days and I have been sent to a collection which almost doubled what I own I've tried to contact them several times and explain to them what I was told and they said that I didn't make enough of a payment when I was never reached or never came into a certain amount agreementI feel this is the only way to get a responseI even reached out and told them I would pay the $in full and they refused payment like I said I never received notice the only reason I know that I was sent to collect
Enrolled in online college 7/Was making significant progress toward DegreeOut of nowhere, several modules required to complete final courses were greyed out, unable to complete lessonsContacted numerous times to correct, waited over days and not even one correspondence from the school
I am also an employee for the *** *** *** *** ***, and I am recommended by my supervisor to report this experience to weigh in on potential contract bids for Federal work in this sector
I enrolled two children in the program ages and One was a 7th grader who moved to 9th grade in the Penn Foster programThe other daughter was in 10th gradeBoth children ran through the courses (credit) at a rate of per dayThese classes were so simplified that they would never have laid a solid foundation for collegeThe younger of the two children who is college bound noted this herself and raised concernsPlease if you are not an adult learner completing your education for the purposes of job or promotion do not rely on this program to prepare you for college or lifeThis program is not suitable for children who have their whole life ahead of themWe switched to a Kprogram it was free and betterPenn Foster is not for or about the child learnerBiggest parenting mistake that we will pay dearly for financially while our kids have to return to a more structured program feeling behind
I requested for my account to be closed after the "program" costs quadrupled from what was originally sold to meBecause I had completed so much of the program within the first couple weeks, I was told it wouldn't matter and I would be responsible for the entire cost of the programI am now in collections for over $for a program I requested to be cancelled I was unable to get a hold of anyone at Penn Foster to even discuss my account until I stopped paymentEven my bank was unable to get a hold of anyone which is why they were able to stop payment I even have documentation of trying to get my account cancelled within the first month
I had signed with *** *** college a few years ago for online veterinary assistant classes I made my first payment which was supposed to have been good for the first month not even weeks into my classes they attempted to take a payment from my bank account which was denied and locked me out of my courses they had attempted to blame me for this billing issue but of there own reps have stated the system will automatically choose a date even if I had set one, I had called the school been advised of this they fixed the billing date and was supposed to unlock my account to continue my coursesThey did not although the rep supposedly noted they hadI called back multiple times to fix the issue with no resolutionI told them cancel the account seeing as I had paid for a service I could not use they are now trying to bill me I asked for someone to contact me to resolve this and I have received no contact or any assistance from them
It says on their website if cancelled within days 100% money back guaranteeI canceled a vet tech course within the days and now they say I owe over $for cancellingI paid them over $to enroll so they need to pay me the money back
Also I was in a bachelors course which was on autopay and was current never latethat is a college coursethen my job wanted me to have a medical billing and coding cert so I paid in full for the certificatetwo completely different programsthey took my money and didn't let me into the coursethey said I needed to pay more money on my bachelors firstI was current on my bachelors and they agreed but they said I had to pay even more money before I could access the course I ALREADY PAID IN FULL FOR!
I became behind in my payments while I was going through a nasty separation, I spoke with very nice woman who helped me get on a payment plan She said once I completed the payment I will have the option to complete my self paced programDue to the my separation I was without internet for a few months at most When I tried to login I wasn't able to complete any of my classesIt is upsetting that I took the time to pay off my balance for my program I find it quite strange that a student who paid of their class in full wouldn't have the option to complete it Or at least possibly be given a time restriction on how soon the student would have to complete the course once paying in full
I was enrolled in the veterinary program by my ex husbandI did of the lessons and then found out that the "degree" I was getting was not certified and would not help me with my careerI contacted pen foster about this and was told I had to pay $or I would be sent to collectionsThey then locked me out of my accountThat was years ago and I did not hear from them until a few weeks ago when they reported me to collections and dropped my credit score to a
After enrolling my daughter in this school we had nothing but issues from the time we did until we decided to put her back into public school a month laterThere was issues with a delay in uploading coursework which was being blamed on not receiving transcripts from her previous school when I know personally they had and it shouldnt have taken as long as it hadWe paid for the time she was there but I’m now receiving collections notices for the remaining school year which she didn’t and after seeing the way they conduct business wouldn’t completeThis is affecting my creditI’ve seen many other issues after reading reviews etc of this happeningIt’s wrong and they should be looked into and reprimanded for being an unethical business
I would like to cancel is because they have awful customer service, you receive absolutely NO support like they advertise Also, their online program is difficult to navigate and difficult to understand and certainly NOT interactive like they advertise! I have requested to cancel my enrollment after taking my placement test, which I passed I was told I would still owe for the associates program because I had transfer credits come in from a different school and because I have taken placement tests, they are claiming that I have finished 25% of the program I asked them how they could charge me for transfer credits that I completed at a different college and paid for already! The rude representative told me that it was just the way it was and that it was their policy is Again, I have NOT completed any classes with them! only placement test! Most institutions do not charge for placement tests! They have been charging me $per month since February I think norma
I requested for my account to be closed after the "program" costs quadrupled from what was originally sold to meBecause I had completed so much of the program within the first couple weeks, I was told it wouldn't matter and I would be responsible for the entire cost of the programI am now in collections for over $for a program I requested to be cancelled I was unable to get a hold of anyone at Penn Foster to even discuss my account until I stopped paymentEven my bank was unable to get a hold of anyone which is why they were able to stop payment I even have documentation of trying to get my account cancelled within the first month
Imagine my surprise when I bring my transcripts over to my community college and they tell me that they are worthlessFrom August until August of my credits are totally and completely worthless even after I've spent thousands of dollars and timeThis is a despicable scamOne of the first questions I had asked them would be if these transcripts would be transferableI was told yes
I recently graduated from Penn Foster Career school and completed their CDA programTheir website states that the course was accredited in the state of North Carolina, but when I went to submit my coursework for credentials, the state of North Carolina would not accept it, nor would any of the college accept itThey said the only way I could receive my credentials is if I attended another schoolhere in the stateThis leaves me with an additional dollar billI spoke to various representatives at Penn Foster and the last word they told me was that they would submit my request for a refund to a supervisor and that they would get back to me in a weekThey never did, and when I emailed them back two weeks later they said they never submitted it and that they could not help meI feel that they should not post on their website that the state of NC will accept any credit from their schoolI am also stuck with paying for the same course twice, including threel additional booksBecau
When I first enrolled in Penn Foster the customer service team did not mention that when you finished a semester they would require more money, also that when you finished a semester you would have to wait to reenroll until your grades are posted, also that you are not allowed to go on until they decide to let you, even when you have credits that have transferred inI have an Associates Degree in Computer Science and was told I still had to take their computer course for more moneyI understand that when you are in a regular college you go through semester to semester, depending on grades, though when I spoke with the customer service team at firstI was told you DID NOT have to renroll you just continued on and your payment would NEVER CHANGE, it would continue to be the $per month they started to takeI was also told by customer service when I started that if I completed the curriculum before having it paid off I would continue to have the payments automatically taken out a
I attended Penn Foster High School program and finished in The School advertised at the time that they were accreditedI enroll in *** *** on 8/24/after applying for Grants and Student loansI also had to submit my Penn Foster High School Diploma that was suppose to be validTwo weeks into class I was called to the office and was told that my enrollment has been cancel because Penn Foster was not accredited during my enrollment there in even though they advertised itI'm no longer in school due to something I paid for that was falsely advertised
I cancelled my course in November and was expecting a refund of $and should expect it with 4-weeks in the form of a check After six weeks and no check, I was informed that the account was reopened (Not by me) They were going to reissue me a check Received check for less than the original amount ($8.50) I called again, but with no real explanationEverything from they couldn't return the payment to my card, a mystery adustment, accounting, to it is only dollars
I attended Penn Foster College from October to July of At that time Penn Foster advertised that they were nationally accredited, leading one to believe that hours could be transfered or completion of course could count toward a trade or vocationUpon completion of the program I found out that the hours earned at Penn Foster could not be transferred to The University of ***, or any other acredited four year institutionAdditional I attempted to use the Paralegal Studies certificate to apply for a Paralegal job in the U.SDepartment of JusticeI was denied the job on the basis that my education with Penn Foster was not accepted nationally
On Aug28, 2016, I signed a contract and made a first payment for a course, "*** *** with Software," sold by Penn Foster Career SchoolI was given a student ID number and was sent many emails about privacy agreements, course deadlines, etc However, I was not given the software
I called Penn Foster several times before I got someone who actually spoke with me about thisI was told on or around Augthat I would receive a card by regular mail with a key to allow me to download the software When this card did not come in the mail, I called again on or around Sepand was told that "the software is on back order." When I asked when I could expect to get the software, the customer service agent told me that instructor "Ann Marie (I think her last name is M***) says she doesn't know when you will get the software." When I said I was on a Penn Foster-specified deadline, I was told on that call that "we will extend your deadline free of charge," but I don't k
I joined for dental assistant classes 10/12/and called them 11/13/to cancelI can not afford it and it was not what I was looking for at allThe person who I spoke to told me to email ***@pennfoster.comI did and no response I called again to the same answer so I assumed they’d take care of itI get a letter about in collections and I’m wondering why since I cancelled my program with them and they kept billing me! They never cancelled my program!!! I was supposed to get a refund and now they say I have to pay $to cancel my account! I did section of this program and hated it so I cancelledWhy am I being billed for a program I didn’t like when they have a sastifaction guarantee if I didn’t like itSo instead they steal my hard earned money of a year old living without parents just trying to figure out how to get an education since she doesn’t qualify for financial aidID LIKE MY MONEY BACK!
I wanted to cancel my services because I don't have a laptop to continue working on the program and my card was supposed to be taken off auto pay, but the representatives kept giving me the run around telling me they can't give me a refund and that they didnt want to cancel my accountI asked to speak to a supervisor and one associate said they were gone for the day and another said that they were in an meetingMy account still hasn't been canceled and an associate told me that it would be sent to the credit Bureau if I was to cancel
I have reached out to Penn Foster several times there now not even answering my call a few months ago I had to cancel their programI owe them $I spoke to a specialist and they said that as long as I made a payment within the days and continue to make payments until payment was paid in full I will not get sent to collectionsI sent a payment not much do to my job loss but two payments were made one in April and one in May and I received a collection notice the end of JuneIt has not been days and I have been sent to a collection which almost doubled what I own I've tried to contact them several times and explain to them what I was told and they said that I didn't make enough of a payment when I was never reached or never came into a certain amount agreementI feel this is the only way to get a responseI even reached out and told them I would pay the $in full and they refused payment like I said I never received notice the only reason I know that I was sent to collect
Enrolled in online college 7/Was making significant progress toward DegreeOut of nowhere, several modules required to complete final courses were greyed out, unable to complete lessonsContacted numerous times to correct, waited over days and not even one correspondence from the school
I am also an employee for the *** *** *** *** ***, and I am recommended by my supervisor to report this experience to weigh in on potential contract bids for Federal work in this sector
I enrolled two children in the program ages and One was a 7th grader who moved to 9th grade in the Penn Foster programThe other daughter was in 10th gradeBoth children ran through the courses (credit) at a rate of per dayThese classes were so simplified that they would never have laid a solid foundation for collegeThe younger of the two children who is college bound noted this herself and raised concernsPlease if you are not an adult learner completing your education for the purposes of job or promotion do not rely on this program to prepare you for college or lifeThis program is not suitable for children who have their whole life ahead of themWe switched to a Kprogram it was free and betterPenn Foster is not for or about the child learnerBiggest parenting mistake that we will pay dearly for financially while our kids have to return to a more structured program feeling behind
I requested for my account to be closed after the "program" costs quadrupled from what was originally sold to meBecause I had completed so much of the program within the first couple weeks, I was told it wouldn't matter and I would be responsible for the entire cost of the programI am now in collections for over $for a program I requested to be cancelled I was unable to get a hold of anyone at Penn Foster to even discuss my account until I stopped paymentEven my bank was unable to get a hold of anyone which is why they were able to stop payment I even have documentation of trying to get my account cancelled within the first month
I had signed with *** *** college a few years ago for online veterinary assistant classes I made my first payment which was supposed to have been good for the first month not even weeks into my classes they attempted to take a payment from my bank account which was denied and locked me out of my courses they had attempted to blame me for this billing issue but of there own reps have stated the system will automatically choose a date even if I had set one, I had called the school been advised of this they fixed the billing date and was supposed to unlock my account to continue my coursesThey did not although the rep supposedly noted they hadI called back multiple times to fix the issue with no resolutionI told them cancel the account seeing as I had paid for a service I could not use they are now trying to bill me I asked for someone to contact me to resolve this and I have received no contact or any assistance from them
It says on their website if cancelled within days 100% money back guaranteeI canceled a vet tech course within the days and now they say I owe over $for cancellingI paid them over $to enroll so they need to pay me the money back
Also I was in a bachelors course which was on autopay and was current never latethat is a college coursethen my job wanted me to have a medical billing and coding cert so I paid in full for the certificatetwo completely different programsthey took my money and didn't let me into the coursethey said I needed to pay more money on my bachelors firstI was current on my bachelors and they agreed but they said I had to pay even more money before I could access the course I ALREADY PAID IN FULL FOR!
I became behind in my payments while I was going through a nasty separation, I spoke with very nice woman who helped me get on a payment plan She said once I completed the payment I will have the option to complete my self paced programDue to the my separation I was without internet for a few months at most When I tried to login I wasn't able to complete any of my classesIt is upsetting that I took the time to pay off my balance for my program I find it quite strange that a student who paid of their class in full wouldn't have the option to complete it Or at least possibly be given a time restriction on how soon the student would have to complete the course once paying in full
I was enrolled in the veterinary program by my ex husbandI did of the lessons and then found out that the "degree" I was getting was not certified and would not help me with my careerI contacted pen foster about this and was told I had to pay $or I would be sent to collectionsThey then locked me out of my accountThat was years ago and I did not hear from them until a few weeks ago when they reported me to collections and dropped my credit score to a